Food was fantastic and good value. Our server seemed to be inexperienced so the flow of our dinner was a little off, but overall it was a good experience.

Must order the Lobster Risotto! It seemed every table in the restaurant had someone ordering this dish. The kids loved the noodles & bread and butter to start. The calamari was also quite delicious.

The prices were a bit high for the amount of food you got, ie the Bisque and Caprese Salad.

The ambience was nice, but the roof dripped on us a few times as it was snowy and it is all glass where we were seated.

Very disappointed. Food overpriced and over salted. Despite booking weeks ahead for ur daughter's birthday, we were seated adjacent to the sports lounge with large HD TV and next to the kitchen door. Couldn't hear ourselves with the noise in the restaurant. Here were our food issues: First, cocktails were sent to our table with sticky stems - our waitress kindly fixed the problem; Second, three flies were around us the entire evening - doesn't say much for the restaurant since our table was next to the kitchen. Third, we asked for a salad substitution but this was ignored. Would have been an easy fix. The wrong main course was brought to our table which could have been handled graciously. They were very rude that it was somehow our fault and our waitress was taken to task by a superior who had brought the food out - it was rectified but not very professionally. Food presentation was excellent. But the taste didn't match the presentation. Risotto oversalted, osso bucco quite fatty, gnocchi so salty that my daughter couldn't eat it. An overcrowded restaurant with insufficient staff. Definitely will not be returning.

Food was average and overcooked. Very dry chicken.

The food was delicious and the staff friendly and helpful. I would go there again.

Had a girls weekend in Banff and dined here on a Friday early evening. Bison carpaccio was delicious, melted in your mouth! Our main dishes were very good. Only downside was the butter served with the bread was through the roof salty. Great service!

Anniversary dinner and it was lovely. We chose the “Local Feature” that included an appetizer, main and dessert. Mushroom salad appetizer was very good, Parmesan chicken with spaghetti was ok but definitely a good portion, tiramisu desert was very lovely as well. Enjoyed a bottle of Italian Red wine that was quite nice and not exorbitantly over priced. The service was absolutely perfect. Overall, a very nice evening, thank you!

We had the Locals menu. The Stuffed Rissoto balls were tough. The Cioppino was the size of an average soup bowl and salty. The Chicken Breast was tough/overcooked but came with a lot of spaghetti. The Tiramisu Dessert was delicious. Ambiance was average. The servers and service was great. Guess the chef had an off night!

The noise level was low until a table of 4 arrived. They talked very loudly. That’s not the fault of the restaurant.
I had the 3 course meal. For my main I had the gnocchi and it was superb! It was perfect.

The food and service were impeccable!

Quality of the food was exceptional, the lobster rissotto came woth a lobster tail!
Ambience was so cozy and quite so romantic and our waitress was so nice

Really nice meal, ambience felt a bit dated but classy.

Staff were friendly and cheerful, but scarce. We had to wait quite a while between services for any server to stop by.

The food was exquisite - minus the potatoes which tasted bland and had a weird texture.

We decided to attend this restaurant for our honeymoon - all in all a great experience, and would return.

The service was great. They had a lot of COVID-19 precautions in place. The waitress were wearing a mask and they were very thorough when cleaning the table after a sitting.
Highly recommend and will be back

The restaurant itself was nice but it was eerily quiet you couldn’t hear the music and it was super dark. The service was ok we had like 3 waitresses which was a little weird. The food was fair. The menu on their website does not match the actual menu at the restaurant at all. The food was very bland and water logged or to greasy. Would not recommend especially for the price point.

GReat food

Food was good, the decor could use some sprucing up. Service was ok and precautions were takes due to the virus, which was great

The food was amazing. They told us that there bread is even made on site. There was 4 of us and it was so good we went back the next night for dinner. Congratulations to the chef and staff. Very excellent job.

Dinner was amazing. We had the lobster bisque and the chicken Parmesan..so fresh, flavourful and delicious. Kudos to the staff who were attentive, friendly and made the experience that much more enjoyable. I would highly recommend this restaurant to anyone. We will defiantly be back next time we are in Banff.

Food was incredible! Quite expensive but if you’re looking for quality food with a nice ambience I’d highly recommend eating here!

Staff were amazing and food was very good! Would recommend!

Ambience, food, and service was top notch. Wonderful place for romantic dining with someone special.

OK Food, good service. A little bit overpriced .

Caesar salad was good. Lettuce crisp, croutons were wonderful. Arrancini was very good. Got three deep fried balls as appie. Bread served was just average. Nothing special. My husband got Lobster Alfredo Fettuccini. Was very tomato-ie. Not at all like regular Alfredo. He liked the lobster tail but did not care for Fettuccini. I got Rosienne Pasta. It was good. Got three medium sized rosettes of pasta with ham rolled into them in a creamy tomato sauce. It was good, very filling. Couldn't finish it, Dessert was tiramisu which was beautifully presented. It tasted somewhat bland but good. All in all it was OK. Certainly not best Italian restaurant we have been to. Service however, was excellent.

It was lovely

Anniversary

Friendly, attentive staff. Good food presentation and quality. Good timing of courses. Would definitely go back.

Good attentive service. Disappointing food. Too greasy, overly complicated. Had the salmon and panzanella. Bread was deep fried :( Salad was boring. Salmon was well cooked but bland and the potato and veg were a mushy slop on the plate. No flavour, no texture. Even the dessert (peach tart - and usually my favourite) was bland and mushy pastry, dry and overcooked peaches. Hoping for something special, maybe good classic Italian, to celebrate our anniversary - this let us down.

Order anything except for the steak. You can get a better steak at a liquor store Parking lot and while you’re at it get some frozen vegetables at Walmart. It will be better than that disgrace. Waste of money. Not going back.

Pasta was under done - I sent it back and my dinner arrived after everyone else had finished eating... this place is VERY $$$$$

The wait staff was very friendly and efficient! All the waiters check on each table whether or not they are their customers. From the appetizer to dessert the food was SUPERB! My boyfriend and I had the fettucine and Roselline which were both delicious. If you are ordering the Roselline; it is quite a big plate so make sure you come with an empty stomach. Felt very safe as everyone have masks, tables are spaced out nicely, and hand sanis everywhere. Will definitely eat here again!

We went to La Terrazza to celebrate our 30th wedding anniversary. It did not disappoint. The service was top-notch and the food amazing. My husband started off with the lobster bisque followed by the lobster fettuccine, both of which he thoroughly enjoyed. For myself, I had the Arancini followed by the Roselline which were also delicious and very flavorful. What was really a nice touch was when our waitress surprised us with a free gelato desert specialized to signify our anniversary. We would highly recommend La Terrazza for your special occasion or a romantic evening out.

The food was all under cooked. When we sent the dishes back and everything was brought back out it was still under cooked but warmed up in a microwave.

This restaurant ever disappoints. Very comfortable atmosphere and furnishings. Food is first class. Presentation was not at the expense of portion or quality. Italian dishes all honoured their namesakes. Would love to go there regularly, sadly we live out of town.

Excellent food and service. I would highly recommend going to La Terrazza. The restaurant was a little challenging to locate (inside the hotel/plaza area without great signage), and the table we had was extremely sloped. My husband had to hold his beer glass to keep it from tipping over (as the glass he had was very tall with a small base) my wine glass was fine. The other tables were full or I may have asked to move. The food and the service made up for it though. Great restaurant.

It was very quiet in the restaurant, but that was to be expected, given the reductions in seating capacity. The server was very good, quite happy to be back at work. The house bread was really good and our lobster linguini tasted fantastic. My only issue was the size of the portion. I understand that lobster is expensive, but pasta is not. Very good experience overall.

celebrating Chef Nigel’s last evening at work
so sad that your position has been discontinued
excellent meal & service

Was a lovely experience. The service was good and the food was wonderful.

Excellent food and good value for the price. Request a seat by the window for a mountain view!

Service was not great, the food was not good at at all and expensive for what you get.