Terrace Dining Room and Lounge - Banff Park Lodge

Commentaires sur le restaurant Terrace Dining Room and Lounge - Banff Park Lodge de personnes qui y ont mangé. Selon des cotes récentes.

1. G

   Guinette

   Vancouver1 commentaire

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Excellant Lobster Risoto and the R O S E L L I N I A L F U N G H I was the best I have eaten. The Lobster Bisque and the calamari was also very delicious. The waiter was very knowledgeable and the service was amazing.
   

   Terrace Dining Room and Lounge - Banff Park LodgeA répondu il y a 1 jour

   Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the Lobster Risotto, Rosellini al Funghi, and our Lobster Bisque and calamari. It’s always wonderful to know that our dishes made such a strong impression. We’re also delighted that our team provided you with excellent service — your compliments truly mean a lot to us. We look forward to welcoming you back soon for another memorable experience!
   

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2. J

   Jason

   Las Vegas7 commentaires

   5.0

   Y est allé le 14 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our meal was fantastic. We had great service from Martina and everything we ordered was delicious. We will definitely be back.
   

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   Terrace Dining Room and Lounge - Banff Park LodgeA répondu il y a 1 jour

   Thank you for your wonderful feedback! We're so happy to hear that you had a fantastic meal and that Martina provided you with excellent service — we'll be sure to pass along your kind words to her. It means a lot to know that everything you ordered was delicious. We truly appreciate your support and can’t wait to welcome you back again soon!
   

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3. R

   Robert

   Calgary1 commentaire

   5.0

   Y est allé le 29 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Excellent food and service. Very nice setting with mountain views and conveniently located.
   

   Terrace Dining Room and Lounge - Banff Park LodgeA répondu le 30 mars 2025

   Hi Robert, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the food, service, and the beautiful mountain views. It was a pleasure having you, and we look forward to welcoming you back soon!
   

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4. A

   Anthony

   Calgary1 commentaire

   5.0

   Y est allé le 26 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Why anyone would go to another Italian eatery in Banff is beyond me. You will not get better food, better service, and better value, that at La Terrazza.
   

   Terrace Dining Room and Lounge - Banff Park LodgeA répondu le 30 mars 2025

   Hi Anthony, Thank you so much for your incredible feedback! We're beyond grateful for your kind words and thrilled to hear that you had such a great experience at La Terrazza. It’s guests like you that make what we do so special. We can't wait to welcome you back for another memorable meal!
   

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5. DA

   DANY

   Montréal8 commentaires

   5.0

   Y est allé le 21 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Bon rapport qualité prix, ambiance décontractée, nourriture et service excellents
   

   Terrace Dining Room and Lounge - Banff Park LodgeA répondu le 30 mars 2025

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed the food and service. It was a pleasure having you, and we look forward to welcoming you back soon!
   

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6. K

   Kurt

   Calgary2 commentaires

   5.0

   Y est allé le 19 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our meal was excellent. I had the pickerel and my husband had the steak, both were amazing. Our server Ibon was knowledgeable and prompt. I would definitely recommend this restaurant.
   

   Terrace Dining Room and Lounge - Banff Park LodgeA répondu le 30 mars 2025

   Hi Kurt, Thank you so much for your kind review! We're so glad to hear that you both enjoyed your meals, and it's wonderful to know that Ibon provided excellent service. We truly appreciate your recommendation and look forward to welcoming you back for another great dining experience!
   

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7. l

   lightsout VIP

   Grand Boston3 commentaires

   5.0

   Y est allé le 18 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Food and service was outstanding Highly recommended
   

   Terrace Dining Room and Lounge - Banff Park LodgeA répondu le 30 mars 2025

   Thank you for your wonderful feedback! We're thrilled to hear that you had an outstanding experience with both the food and service. Your recommendation means a lot to us, and we look forward to having you back soon!
   

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8. RD

   RishiD

   Edmonton 1 commentaire

   1.0

   Y est allé le 16 mars 2025

   1. Cote globale 1
   2. Nourriture 3
   3. Service 1
   4. Ambiance 4

   Came here for my girlfriend’s birthday. She was very excited. The ambiance was quite nice and so was the service initially. I had made a request for her birthday, but no recognition was made regarding her special day. I didn’t expect it, but for a nice restaurant it would’ve been nice. I ordered a short rib, which I highly recommend it was actually quite tasty. My girlfriend had the lamb shank, which was tender, but not as flavorful. The lobster bisque ravioli we had was tasty but only had one lobster ravioli for the $20 range. So not worth it. Back to the service. The reason I rated 1 star was due to our waiter Ibor. Not only did he appear fake, but extremely unfriendly at the end of our meal. Upon asking us after our dinner if we were ready for dessert we had said Yes. He smiled And said that he will be back with some dessert menus. So we waited 5 minutes, then 10 minutes until I had to wave him down playfully joking “Hey, I thought you forgot about us?” His mood changed entirely - (a clear 180) from friendly or fake to upset. He responded” Of course not.” And then went to grab the bill in which I requested. When he brought the bill, he was silent. No asking how our dinner went or how the dinner tasted. He just put the debit/credit machine in front of us. As I proceeded to go through the tip, I accidentally made a mistake and so I apologized. Without any word he took the machine angrily with attitude and walked off without telling us what is next oh that it’s ok... He went to adjust the machine so we can add a tip and pay our bill. After I paid the bill, no words were exchanged. No thank you and no nothing. He went and grabbed our dessert and placed it on the table without no regard like he previously bestowed. I didn’t say thank you, but my girlfriend had. The fact that he didn’t say anything just displayed his character. We were quite disappointed with how the experience ended and will NOT be recommending this restaurant to others.
   

   Terrace Dining Room and Lounge - Banff Park LodgeA répondu le 21 mars 2025

   Dear Rishi, Thank you for taking the time to share your feedback with us. We deeply regret that your recent experience did not meet your expectations, especially given the special occasion you were celebrating. We are truly sorry that we didn’t make your girlfriend’s birthday as memorable as it should have been. It is always our goal to provide excellent service, and we clearly fell short in this instance. We would love the opportunity to make things right and provide you with the experience you were hoping for. Please allow us to invite you back for a visit, Should you decide to return, please don’t hesitate to reach out in advance, and we will ensure that your next experience is a much more positive one. Thank you again for your valuable feedback, and we hope to welcome you back soon.
   

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9. N

   Neil VIP

   Dallas10 commentaires

   4.0

   Y est allé le 14 mars 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 3

   Slow service initially. Only 1 server on deck. Took a while just to place the initial cocktails order. Food was excellent. Server was very friendly, just should not have been stretched. Restaurant was a little dead with only 5 tables being. Again food was excellent.
   

   Terrace Dining Room and Lounge - Banff Park LodgeA répondu le 30 mars 2025

   Hi Neil, Thank you for sharing your feedback with us. We’re so glad to hear that you enjoyed the food and found our server friendly! We apologize for the slow service at the beginning of your visit and truly appreciate your understanding. We’ll make sure to address this and ensure a smoother experience in the future. We hope to have the opportunity to serve you again soon!
   

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10. OT

    Client d'OpenTable

    Las Vegas3 commentaires

    5.0

    Y est allé le 5 mars 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Nice quiet place with an excellent menu in 3 days we have eaten here twice. The staff are very pleasant and attentive.
    

    Terrace Dining Room and Lounge - Banff Park LodgeA répondu le 30 mars 2025

    Thank you for your kind words! We're so happy to hear that you enjoyed your experience with us not just once, but twice during your stay. It’s wonderful to know that our menu and staff made such a positive impression. We look forward to welcoming you back on your next visit!
    

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