La Terrazza

4.1
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380 Reviews
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CAN$31 to CAN$50
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Italian
La Terrazza's panoramic windows and glass ceiling provide some of the most spectacular views in Banff, from Sulphur Mountain to Mount Norquay.

La Terrazza (Italian for Terrace) is proud to offer our new Italian menu. Be sure to taste fresh authentic Italian cuisine with an Albertan twist in the heart of downtown Banff.
What 380 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.4
service
4.1
ambience
3.8
value
Noise · Quiet
86% of people would recommend it to a friend
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OT
OpenTable Diner
1 review
Dined 20 hours ago
Overall1food1service1ambience1

Order anything except for the steak. You can get a better steak at a liquor store Parking lot and while you’re at it get some frozen vegetables at Walmart. It will be better than that disgrace. Waste of money. Not going back.

M
Mafel
Edmonton
3 reviews
Dined 7 days ago
Overall5food5service5ambience5

The wait staff was very friendly and efficient! All the waiters check on each table whether or not they are their customers. From the appetizer to dessert the food was SUPERB! My boyfriend and I had the fettucine and Roselline which were both delicious. If you are ordering the Roselline; it is quite a big plate so make sure you come with an empty stomach. Felt very safe as everyone have masks, tables are spaced out nicely, and hand sanis everywhere. Will definitely eat here again!

La Terrazza
Responded 5 days ago

Hi Mafel, Thank you for taking your time writing such of kind words and choosing to dine with us at La Terrazza. We are thrilled to hear how much you enjoyed your dinner and our customer service. We are glad we met your expectations and will hope to see you next time again. Kind regards Nathalie

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OT
OpenTable Diner
Edmonton
3 reviews
Dined on July 28, 2020
Overall5food5service5ambience5

We went to La Terrazza to celebrate our 30th wedding anniversary. It did not disappoint. The service was top-notch and the food amazing. My husband started off with the lobster bisque followed by the lobster fettuccine, both of which he thoroughly enjoyed. For myself, I had the Arancini followed by the Roselline which were also delicious and very flavorful. What was really a nice touch was when our waitress surprised us with a free gelato desert specialized to signify our anniversary. We would highly recommend La Terrazza for your special occasion or a romantic evening out.

La Terrazza
Responded 5 days ago

Thank you for choosing to dine with us during your stay in Banff. We are really happy to hear how much you enjoyed your anniversary dinner with us as well as the service. We look forward to seeing you next time again. Kind regards Nathalie

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OT
OpenTable Diner
Hawaii
1 review
Dined on July 21, 2020
Overall1food1service3ambience2

The food was all under cooked. When we sent the dishes back and everything was brought back out it was still under cooked but warmed up in a microwave.

La Terrazza
Responded on July 27, 2020

Thank you for your feedback. We are sorry to hear that you did not enjoy your experience at La Terrazza. However, we have passed on your feedback to the kitchen and we will make sure this will not happen again and our service is improved. Also we greatly hope you will give us another try in the future. If you are ever back way we would love the opportunity to make it up to you.

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JI
JILLD
1 review
Dined on July 17, 2020
Overall4food5service5ambience5

This restaurant ever disappoints. Very comfortable atmosphere and furnishings. Food is first class. Presentation was not at the expense of portion or quality. Italian dishes all honoured their namesakes. Would love to go there regularly, sadly we live out of town.

La Terrazza
Responded on July 25, 2020

Thank you for dining with us Jilld. We are always happy to hear that the meal and service was outstanding, the quality of everything we do is important for us. We are more than happy to welcome you back once you get a chance to come back to Banff!

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C
Carstairscouple
1 review
Dined on July 11, 2020
Overall4food5service5ambience3

Excellent food and service. I would highly recommend going to La Terrazza. The restaurant was a little challenging to locate (inside the hotel/plaza area without great signage), and the table we had was extremely sloped. My husband had to hold his beer glass to keep it from tipping over (as the glass he had was very tall with a small base) my wine glass was fine. The other tables were full or I may have asked to move. The food and the service made up for it though. Great restaurant.

La Terrazza
Responded on July 25, 2020

We are happy we could welcome you in La Terrazza and we are thrilled you enjoyed dinning with us. Also we want to thank you for your review which we appreciate. Hope you will back soon when you are in Banff again!

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RL
RichardL
Edmonton
3 reviews
Dined on July 8, 2020
Overall4food4service4ambience4

It was very quiet in the restaurant, but that was to be expected, given the reductions in seating capacity. The server was very good, quite happy to be back at work. The house bread was really good and our lobster linguini tasted fantastic. My only issue was the size of the portion. I understand that lobster is expensive, but pasta is not. Very good experience overall.

j
janh
Calgary
1 review
Dined on July 7, 2020
Overall5food5service5ambience5

celebrating Chef Nigel’s last evening at work
so sad that your position has been discontinued
excellent meal & service

OT
vipOpenTable Diner
Calgary
21 reviews
Dined on June 22, 2020
Overall5food5service5ambience5

Was a lovely experience. The service was good and the food was wonderful.

La Terrazza
Responded on June 28, 2020

We really appreciate you taking the time to leave such a positive feedback about your experience with us. When you are in Banff next time, we hope to see you again!

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OT
OpenTable Diner
Edmonton
17 reviews
Dined on June 20, 2020
Overall5food5service5ambience5

Excellent food and good value for the price. Request a seat by the window for a mountain view!

La Terrazza
Responded on June 28, 2020

Thank you so much for the visit and your kind words! We hope to see you again when you are visiting Banff next time!

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F
Foodie
Edmonton
11 reviews
Dined on February 15, 2020
Overall1food1service1ambience1

Service was not great, the food was not good at at all and expensive for what you get.

La Terrazza
Responded on February 24, 2020

Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free reach out to La Terrazza manager with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Kind regards Team La Terrazza

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JA
JohnA
Vancouver
1 review
Dined on February 11, 2020
Overall5food5service5ambience4

Fantastic Roselinni, absolutely superb. Great service and lovely appetizers.

La Terrazza
Responded on February 22, 2020

Thank you so much for your kind words. We are glad you enjoyed our Chef’s signature dish at La Terrazza and hope to see you again soon!

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S
vipSffoodie
San Francisco
55 reviews
Dined on February 10, 2020
Overall5food5service5ambience4

Their version of caprese salad is excellent with cherry tomatoes. The bison striploin dish was a wow! All the accompanying ingredients worked to enhance the meat. Wine list has lots of reasonably priced wines. All the dessert options looked good.
Service was efficient and friendly.

La Terrazza
Responded on February 22, 2020

We really appreciate you taking the time to leave such a positive feedback about your experience with us. When you are in Banff next time, we very much hope to see you again and definitely treat yourself to one of our desserts.

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OT
OlgaT
Calgary
1 review
Dined on February 7, 2020
Overall5food5service5ambience5

Food, atmosphere and service were outstanding. Definitely would not hesitate to come next time.

La Terrazza
Responded on February 22, 2020

Thank you for your kind words, Olga! Your review really captures the essence of what we try to achieve in La Terrazza. We look forward to welcoming you back soon!

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KR
KathyR
San Francisco
13 reviews
Dined on February 5, 2020
Overall4food4service4ambience5

One of our favorites when visiting Banff! Large menu with great variety. We'll be back at our next visit.

La Terrazza
Responded on February 6, 2020

Thank you for visiting us! Our team are glad you enjoyed our menu offering and we hope to welcome you back soon!

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CM
ChrisM
1 review
Dined on January 27, 2020
Overall5food5service5ambience4

Spent the weekend in Banff visiting our son who is working at Sunshine. We stayed at the Banff Park Lodge and decided to splurge on a family dinner out with him and his girlfriend the night before we left. Ambiance was nice, our server was lovely, I can’t remember her name, but she was from France and just delightful. The food was amazing! Best caprese salad I’ve had since Paris. The veggie menu option was an added bonus! We spent 2 1/2 hours eating and visiting. Never felt rushed and shall be back again!

T
Tyson
1 review
Dined on January 24, 2020
Overall5food5service5ambience5

Second time coming here. Went for my girlfriends birthday, we both had a great time. Food was great.

OT
OpenTable Diner
1 review
Dined on December 31, 2019
Overall1food2service2ambience2

Set Menu was not advised in advance, considering it is described as an Italian Restaurant, it wasn’t anything like an Italian. Service was slow.
They did however offer the lounge menu for our children, which again nothing Italian. No pasta in sight of any kind.

La Terrazza
Responded on February 1, 2020

Thank you for dining with us. We apologize the set menu was not correctly communicated with you previous to your arrival. As for the lounge it is a separate menu from La Terrazza and caters more to casual dining not Italian cuisine with an Alberta twist like our restaurant menu. We are happy we could accommodate the children with the lounge menu. We hope to see you again in future travels to give our full menu a chance.

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RF
RonaldF
1 review
Dined on December 27, 2019
Overall4food4service4ambience5

It was a nice discovery in Banff after we have been to so many other places. It was less crowded than it deserves to be, given that we could not get a reservation at the Park Distillery 2 days in advance. Some of the other patrons were a little too casual in their dress, but it is in a hotels for people on vacation.

We will be back to try out some of the other dishes.

DB
DianeB
1 review
Dined on December 26, 2019
Overall5food5service5ambience5

The staff were helpful and spot on with their recommendations and service. Compliments to the chef for absolutely delicious food for appetizer, main course and dinner. The signature cocktails were fabulous, too.

B
Buffaloberriestime
Calgary
4 reviews
Dined on December 16, 2019
Overall5food5service5ambience5

Our favourite place for a special evening out in Banff! Lots of choice - always different specials to choose from and food is just fantastic. It is a lovely dining room - private, cosy and quiet and yet elegant! Staff at the Banff Park Lodge are excellent!

JW
JohnW
1 review
Dined on December 7, 2019
Overall5food5service5ambience5

This is one of my favorite restaurants in town and a bit of a locals secret. The Chef is always willing to accommodate our dietary restrictions without compromising the product. We were warmly welcomed by Tyler and our server Isabel was perfection. The food was delicious and we can't wait to go back again.

J
Johnt
Toronto
1 review
Dined on November 29, 2019
Overall3food3service4ambience4

My wife's food was good. I didn't like mine much. I will probably give it another try sometime because it was a nice place with friendly service but there are so many good restaurants in Banff I would like to try so it may be a while.

TB
TyrelB
Calgary
1 review
Dined on October 26, 2019
Overall4food5service5ambience3

Due to the restaurant being directly attached to the lobby bar, it was quite loud while trying to have a quiet candle lit dinner with my wife on our anniversary. Other then that the service and food were excellent

OT
OpenTable Diner
Mainz
2 reviews
Dined on October 19, 2019
Overall5food5service5ambience5

Habe schon mehrmals im La Terrazza gegessen. Es ist ein schönes Restaurant. Das Essen hat immer sehr gut geschmeckt. Es gibt auch eine Auswahl an guten Weinen, die auf jeden Fall sehr zu empfehlen sind. Der Service ist sehr aufmerksam. Das Preis-/Leistungsverhältnis ist absolut stimmig. Die Produkte, die auf den Teller kommen sind frisch und werden nach Bestellung zubereitet.

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KA
KatherineA
1 review
Dined on October 19, 2019
Overall5food5service5ambience5

The restaurant was very comfortable and the ambiance was cozy. The staff were very friendly and the birthday dessert was amazing! We all loved our dishes. We will definitely be back! Thank you!

A
Angie
Calgary
3 reviews
Dined on October 11, 2019
Overall1food2service3ambience2

We booked La Terrazza for a diner for a celebration,what a disappointment!
We've been to Italian restaurant before, this one was the worst.
They make you feel like you are in a fancy place: lighting, music, waiters, the way the tables are set, the place but in the plate there is nothing fancy.
Usually if i go to an Italian restaurant I expect to "travel" in my plate, well, I must say I stayed right where I was. The food was very average.
We were so disappointed! We didn't even order dessert.
Service was nice.
It's expensive for what you get.
I do not recommend this restaurant.

KW
KeithW
Key West
3 reviews
Dined on October 8, 2019
Overall3food3service4ambience4

Great hotel in Banff and the restaurant has a lovely ambiance but the food just didn’t live up to its environment.
The squid starter was greasy and the batter was far too heavy - and the main course was worse: over cooked pasta with dried out chicken.
The wine was good, but that was all - and at $200 plus, it was an expensive mistake.
Sad, as we lived the hotel but our last night in Canada was remarkably forgettable.

T
Tipflex
Washington DC
3 reviews
Dined on September 19, 2019
Overall4food5service3ambience4

Good menu; reasonable prices. Varied and reasonably priced wine list. Dinner was well prepared, but came at least fifteen minutes after the salads were removed. In beautiful Banff, it lacks a Mountain View. Overall, a positive experience.

La Terrazza
Responded on September 26, 2019

Thank you for dining with us. We are happy you enjoyed your meals as well as the prices.

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CM
vipCharlesM
New York Area
8 reviews
Dined on September 19, 2019
Overall3food3service3ambience3

The service was friendly but slow having to flag our servicer several times. The food was good not great. The room was uncomfortably warm. While it was an enjoyable evening with friends I would choose another place for a special occasion.

La Terrazza
Responded on September 26, 2019

Thank you for dining with us. It is unfortunate that the experience did not meet your expectations. We hope to see you again in your future travels.

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B
Bogart
New York Area
12 reviews
Dined on September 17, 2019
Overall4food4service5ambience5

A very well appointed restaurant with excellent cooking and service

La Terrazza
Responded on September 26, 2019

Thank you for dining with us. We are happy you enjoyed the meals as well as the service.

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BS
BradS
1 review
Dined on September 16, 2019
Overall5food5service5ambience4

Excellent service and food. We will be back. Great lobster bisque and chicken parm. Our server was very attentive and friendly. Good wine selection also (Amarone).

La Terrazza
Responded on September 26, 2019

Thank you for dining with us! We are so happy you enjoyed the meals and the service. We look forward to seeing you in the future.

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DB
DavidB
Miami
5 reviews
Dined on September 6, 2019
Overall5food4service5ambience4

Waitress was wonderful.

VS
VictorS
1 review
Dined on September 5, 2019
Overall5food5service5ambience5

amazing place to get a great dinner amazing quality and wonderful service

La Terrazza
Responded on September 26, 2019

Thank you! We are happy you enjoyed your meals as well as the service.

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GM
GregM
Vancouver
1 review
Dined on September 1, 2019
Overall5food5service5ambience5

The food was amazing. Staff went out of their way to make the night very memorable.

La Terrazza
Responded on September 26, 2019

Thank you for dining with us! We are so happy to make the experience a memorable one for you.

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FG
FrankG
San Francisco
1 review
Dined on August 27, 2019
Overall2food2service4ambience3

The pasta was good, but the chicken parmesan was not good. It was hard and not tasty. It was not restaurant quality.

La Terrazza
Responded on September 26, 2019

Thank you for dining with us. We are happy you enjoyed you pasta dish. It is unfortunate the Chicken Parmesan did not meet your standards.

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PD
vipPeterD
San Antonio
6 reviews
Dined on August 19, 2019
Overall5food5service5ambience5

Sandra provides excellent a d very friendly service. Thank you very much for a wonderful birthday celebration for my wife!

La Terrazza
Responded on September 26, 2019

Thank you for dining with us to celebrate your special occasion. We are happy you enjoyed the friendly service.

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B
Bnohow
New York Area
2 reviews
Dined on August 16, 2019
Overall5food5service5ambience5

Excellent Service
Both our servers were wonderful, friendly and understanding of our special food requirements.

La Terrazza
Responded on September 26, 2019

Thank you for dining with us! We are so happy we could accommodate your dietary restrictions.

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M
kristinM
New England
1 review
Dined on August 16, 2019
Overall3food3service5ambience3

The waitress was the best thing about our experience. We felt like we were in a sauna the whole time because the room was so hot. My boyfriend lost his appetite because he was so hot. The waitress was nice and friendly but she had way too many tables. Shouldn’t have taken as long as it did. My true colored salad was good

La Terrazza
Responded on September 26, 2019

Thank you for dining with us. We do our best to keep the room cool. It is unfortunate that the temperature made for an uncomfortable evening. We are happy to hear you enjoyed the meals and the service.

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OT
vipOpenTable Diner
Los Angeles
1 review
Dined on August 8, 2019
Overall1food1service3ambience3

Charcuterie plate was above average but the entrees were among the worst I’ve ever been served at a fine dining restaurant. Terrible Fettuccine Alfredo, Cornish hen was so dry and salty that is bordered on inedible.

La Terrazza
Responded on September 26, 2019

Thank you for dining with us. We are sorry to hear the dishes did not meet your expectations.

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La Terrazza is rated 4.1 stars by 380 OpenTable diners.

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