The food and service were impeccable!

Quality of the food was exceptional, the lobster rissotto came woth a lobster tail!
Ambience was so cozy and quite so romantic and our waitress was so nice

Really nice meal, ambience felt a bit dated but classy.

Staff were friendly and cheerful, but scarce. We had to wait quite a while between services for any server to stop by.

The food was exquisite - minus the potatoes which tasted bland and had a weird texture.

We decided to attend this restaurant for our honeymoon - all in all a great experience, and would return.

The service was great. They had a lot of COVID-19 precautions in place. The waitress were wearing a mask and they were very thorough when cleaning the table after a sitting.
Highly recommend and will be back

The restaurant itself was nice but it was eerily quiet you couldn’t hear the music and it was super dark. The service was ok we had like 3 waitresses which was a little weird. The food was fair. The menu on their website does not match the actual menu at the restaurant at all. The food was very bland and water logged or to greasy. Would not recommend especially for the price point.

GReat food

Food was good, the decor could use some sprucing up. Service was ok and precautions were takes due to the virus, which was great

The food was amazing. They told us that there bread is even made on site. There was 4 of us and it was so good we went back the next night for dinner. Congratulations to the chef and staff. Very excellent job.

Dinner was amazing. We had the lobster bisque and the chicken Parmesan..so fresh, flavourful and delicious. Kudos to the staff who were attentive, friendly and made the experience that much more enjoyable. I would highly recommend this restaurant to anyone. We will defiantly be back next time we are in Banff.

Food was incredible! Quite expensive but if you’re looking for quality food with a nice ambience I’d highly recommend eating here!

Staff were amazing and food was very good! Would recommend!

Ambience, food, and service was top notch. Wonderful place for romantic dining with someone special.

OK Food, good service. A little bit overpriced .

Caesar salad was good. Lettuce crisp, croutons were wonderful. Arrancini was very good. Got three deep fried balls as appie. Bread served was just average. Nothing special. My husband got Lobster Alfredo Fettuccini. Was very tomato-ie. Not at all like regular Alfredo. He liked the lobster tail but did not care for Fettuccini. I got Rosienne Pasta. It was good. Got three medium sized rosettes of pasta with ham rolled into them in a creamy tomato sauce. It was good, very filling. Couldn't finish it, Dessert was tiramisu which was beautifully presented. It tasted somewhat bland but good. All in all it was OK. Certainly not best Italian restaurant we have been to. Service however, was excellent.

It was lovely

Anniversary

Friendly, attentive staff. Good food presentation and quality. Good timing of courses. Would definitely go back.

Good attentive service. Disappointing food. Too greasy, overly complicated. Had the salmon and panzanella. Bread was deep fried :( Salad was boring. Salmon was well cooked but bland and the potato and veg were a mushy slop on the plate. No flavour, no texture. Even the dessert (peach tart - and usually my favourite) was bland and mushy pastry, dry and overcooked peaches. Hoping for something special, maybe good classic Italian, to celebrate our anniversary - this let us down.

Order anything except for the steak. You can get a better steak at a liquor store Parking lot and while you’re at it get some frozen vegetables at Walmart. It will be better than that disgrace. Waste of money. Not going back.

Pasta was under done - I sent it back and my dinner arrived after everyone else had finished eating... this place is VERY $$$$$

The wait staff was very friendly and efficient! All the waiters check on each table whether or not they are their customers. From the appetizer to dessert the food was SUPERB! My boyfriend and I had the fettucine and Roselline which were both delicious. If you are ordering the Roselline; it is quite a big plate so make sure you come with an empty stomach. Felt very safe as everyone have masks, tables are spaced out nicely, and hand sanis everywhere. Will definitely eat here again!

We went to La Terrazza to celebrate our 30th wedding anniversary. It did not disappoint. The service was top-notch and the food amazing. My husband started off with the lobster bisque followed by the lobster fettuccine, both of which he thoroughly enjoyed. For myself, I had the Arancini followed by the Roselline which were also delicious and very flavorful. What was really a nice touch was when our waitress surprised us with a free gelato desert specialized to signify our anniversary. We would highly recommend La Terrazza for your special occasion or a romantic evening out.

The food was all under cooked. When we sent the dishes back and everything was brought back out it was still under cooked but warmed up in a microwave.

This restaurant ever disappoints. Very comfortable atmosphere and furnishings. Food is first class. Presentation was not at the expense of portion or quality. Italian dishes all honoured their namesakes. Would love to go there regularly, sadly we live out of town.

Excellent food and service. I would highly recommend going to La Terrazza. The restaurant was a little challenging to locate (inside the hotel/plaza area without great signage), and the table we had was extremely sloped. My husband had to hold his beer glass to keep it from tipping over (as the glass he had was very tall with a small base) my wine glass was fine. The other tables were full or I may have asked to move. The food and the service made up for it though. Great restaurant.

It was very quiet in the restaurant, but that was to be expected, given the reductions in seating capacity. The server was very good, quite happy to be back at work. The house bread was really good and our lobster linguini tasted fantastic. My only issue was the size of the portion. I understand that lobster is expensive, but pasta is not. Very good experience overall.

celebrating Chef Nigel’s last evening at work
so sad that your position has been discontinued
excellent meal & service

Was a lovely experience. The service was good and the food was wonderful.

Excellent food and good value for the price. Request a seat by the window for a mountain view!

Service was not great, the food was not good at at all and expensive for what you get.

Fantastic Roselinni, absolutely superb. Great service and lovely appetizers.

Their version of caprese salad is excellent with cherry tomatoes. The bison striploin dish was a wow! All the accompanying ingredients worked to enhance the meat. Wine list has lots of reasonably priced wines. All the dessert options looked good.
Service was efficient and friendly.

Food, atmosphere and service were outstanding. Definitely would not hesitate to come next time.

One of our favorites when visiting Banff! Large menu with great variety. We'll be back at our next visit.

Spent the weekend in Banff visiting our son who is working at Sunshine. We stayed at the Banff Park Lodge and decided to splurge on a family dinner out with him and his girlfriend the night before we left. Ambiance was nice, our server was lovely, I can’t remember her name, but she was from France and just delightful. The food was amazing! Best caprese salad I’ve had since Paris. The veggie menu option was an added bonus! We spent 2 1/2 hours eating and visiting. Never felt rushed and shall be back again!

Second time coming here. Went for my girlfriends birthday, we both had a great time. Food was great.

Set Menu was not advised in advance, considering it is described as an Italian Restaurant, it wasn’t anything like an Italian. Service was slow.
They did however offer the lounge menu for our children, which again nothing Italian. No pasta in sight of any kind.

It was a nice discovery in Banff after we have been to so many other places. It was less crowded than it deserves to be, given that we could not get a reservation at the Park Distillery 2 days in advance. Some of the other patrons were a little too casual in their dress, but it is in a hotels for people on vacation.

We will be back to try out some of the other dishes.

The staff were helpful and spot on with their recommendations and service. Compliments to the chef for absolutely delicious food for appetizer, main course and dinner. The signature cocktails were fabulous, too.