La Pizza & La Pasta - Eataly Silicon Valley

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1. OT

   OpenTable Diner

   Las Vegas

   4 reviews

   vip
   4.0

   4 reviews

   Dined 1 day ago

   overall4food4service3ambience4

   Overall good food and a nice atmosphere. Noise level is high.
   

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2. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined 2 days ago

   overall1food1service1ambience2

   The service was way too slow , the food barely warm and pasta wasn’t cooked enough
   

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3. SM

   SuzanneM

   1 review

   3.0

   1 review

   Dined 2 days ago

   overall3food3service4ambience4

   Had to wait in line despite having reservation and most of restaurant empty. Didn’t like my rigatoni carbonara.
   

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4. B

   Bikram

   1 review

   3.0

   1 review

   Dined 4 days ago

   overall3food4service2ambience3

   Good food but delays in service. Very very expensive.
   

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5. A

   Anne

   San Francisco

   14 reviews

   4.0

   14 reviews

   Dined 5 days ago

   overall4food5service4ambience4

   Good food and a great place to reconnect with friends and family.
   

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6. OT

   OpenTable Diner

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   The employee Farnoosh Homayoun was very tactful in dealing, and I thank her very much for her more than wonderful dealings. She is a very respectful, helpful and cheerful person in receiving customers. She loves to serve and cooperate, and the food was very tasty and delicious.
   

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7. AM

   AnnaM

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 6 days ago

   overall3food4service2ambience3

   The food here was very good, although the portions were on the smaller side. The main reason I rated so low was for the service. Service was terrible. Our waiter was slow to even greet us and take our drink orders, we received our apppetizer long before our drinks were brought out (which we had to ask for several times), and when we tried to order dessert (twice), we were told both times the item was out. Now, I can understand the first time but shouldn't you then verify what you do have before presenting new options to your table? That way you don't have to go back a second time to tell your table the same thing? All in all the experience wasn't enough to make me not want to go back again. Everything we sampled was delicious and we enjoyed our meals very much. However, I will be hoping that we get better service next time around.
   

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8. DC

   DC3s

   San Francisco

   33 reviews

   vip
   5.0

   33 reviews

   Dined 6 days ago

   overall5food5service5ambience4

   More than the excellent food, our server was very attentive and knowledgeable.
   

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9. OT

   OpenTable Diner

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   Their treatment was very tactful and respectful to me, and the food was very tasty and delicious. I thank you for your good cooperation with us and for the tactful dealings of the manager and the staff. I strongly advise you to visit the restaurant..
   

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10. L

    Lanilu

    1 review

    3.0

    1 review

    Dined on May 20, 2023

    overall3food4service4ambience4

    Overall we were well taken care of. Server was attentive. We put celebrating a birthday but no one at the restaurant acknowledged. I expected the burrata to be delicious but it was firm and average. The bread was grilled and cold. Additional bread slices were served piled on a plate with a plate of olive oil that was hard to move around the table without spilling. Overall it was good but not special or delicious. P.S. we really like and sometimes love The calamari.
    

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11. LC

    LettieC

    1 review

    5.0

    1 review

    Dined on May 20, 2023

    overall5food5service5ambience5

    My daughter and I, we had lunch at La Pizza & La Pasta to celebrate her Bday I was concern where to take her since she's a picky eater to my surprise she ate everything we order, food was delicious, we had a great time! Now she told me, she's taking her dad to celebrate father's day at La pizza & La pasta! myself I'm looking forward to take my partner for a wonderful Italian meal :)
    

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12. OT

    OpenTable Diner

    San Francisco

    2 reviews

    2.0

    2 reviews

    Dined on May 20, 2023

    overall2food5service1ambience3

    Good food. Terrible staff. They are not properly trained, rude and some don’t even speak English. They don’t know the menu which is a big deal since it’s an expensive place. Ordered the ice cream cones for desert and the waiter had no idea about the flavors and were totally different from what we ordered.
    

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13. NB

    NoelB

    San Francisco

    2 reviews

    2.0

    2 reviews

    Dined on May 20, 2023

    overall2food3service3ambience4

    Reservations for outside on a friday was set at 8:30. They had issues with their payment system. Ordered appetizers that came out in probably 15 minutes after waiting 20 minutes to take the order. Didn't get our food until close to 10 pm. They sent a caprese salad and ravioli comped but still given the hype and presentation, was not happy that our order wasn't entered and we had to wait that long. I'd be open to dining at Eataly again, but it was just have to be better.
    

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14. OT

    OpenTable Diner

    San Francisco

    7 reviews

    2.0

    7 reviews

    Dined on May 18, 2023

    overall2food4service1ambience4

    The food was delicious but the service was awful. The hostess was the most friendly & engaging. It took roughly 10mins for anyone to even acknowledge us once we sat down. & when she finally came over, she was cold, pretty sure she didn’t smile & only checked on us when we were done. But from the looks of the other servers, smiles & friendliness isn’t their thing.
    

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15. T

    Traveler

    San Francisco

    139 reviews

    vip
    4.0

    139 reviews

    Dined on May 18, 2023

    overall4food4service4ambience4

    Excellent pasta choices. The Linguine allo Scoglio was excellent. Service was very friendly and helpful in choosing an Italian wine by the glass that complemented the meal. The salad Mediterraneo was also excellent with a delicious light olive oil dressing
    

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16. W

    Wrestling189

    San Francisco

    7 reviews

    5.0

    7 reviews

    Dined on May 18, 2023

    overall5food5service5ambience5

    Food was delicious, however, slightly over priced, but what are you going to do?  Sidenote, the manager was super nice, really helpful, and visited our table twice with a good conversation. 
    

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17. j

    josea

    San Francisco

    1 review

    4.0

    1 review

    Dined on May 17, 2023

    overall4food5service5ambience4

    Everything was good, particularly our server. He went out and about with a good ambience.
    

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18. OT

    OpenTable Diner

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on May 15, 2023

    overall5food5service5ambience5

    Went the day after Mother’s Day to avoid the crowds had a really good time with my children some thing for everyone to eat lol my adult children are very much the food connoisseur’s, and they all loved it
    

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19. W

    Waty

    1 review

    3.0

    1 review

    Dined on May 14, 2023

    overall3food5service2ambience1

    Was seated next to the door leading outside so all the wind kept blowing in my face. Took a while before we were even able to order drinks. Ordered a drink & it came out last, the apprtizers & my brother’s food came out first so we had to wait for the whole party to eat. Bill was given but took forever to pick up, so much so that we had to walk to the front & ask for assistance. The quality of the food is the only thing that will keep me coming back.
    

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20. S

    Stannie

    San Francisco

    10 reviews

    vip
    2.0

    10 reviews

    Dined on May 14, 2023

    overall2food3service2ambience4

    Slow service and food was mediocre. Prices really high based on the above comments.
    

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21. M

    Marc

    San Diego

    1 review

    3.0

    1 review

    Dined on May 14, 2023

    overall3food2service3ambience4

    The service was great but pretty slow. My pasta was very salty and saucy... my brother got the exact same thing and his was way better than mine. I'm willing to believe the mistakes were a one time mistake. Everyone else's food was great except mine lol
    

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22. AD

    AnnieD

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service5ambience5

    our server Maria Paula is very helpful and nice .
    

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23. CJ

    CJofSJ

    San Francisco

    21 reviews

    vip
    5.0

    21 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    Great food, great service. I have been to various Eataly locations around the country but the Valley Fair location by far is the best!!
    

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24. KC

    KellyC

    San Francisco

    4 reviews

    vip
    4.0

    4 reviews

    Dined on May 13, 2023

    overall4food5service4ambience4

    Service slow but kind. Food great as usual. Very noisy but it always is!
    

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25. ME

    MELANIEH

    San Francisco

    9 reviews

    vip
    4.0

    9 reviews

    Dined on May 12, 2023

    overall4food5service5ambience4

    Last night was the Italian Icon (or the like). The trombone player was WAY too loud and playing music that made my friend comment" I feel like I am in a mall Food Court". Francesca was our server-she was terrific. The other staff really need training which I have mentioned and commented on every time I come. I love the Eately atmosphere but I always know to expect odd service with the staff. You need professional restaurant trainers!
    

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26. OT

    OpenTable Diner

    Dallas

    1 review

    1.0

    1 review

    Dined on May 11, 2023

    overall1food1service1ambience3

    One of the worst dining experience ever. Bad food, overpriced, and poor service. For sure Eatly has turned into the worst chain.
    

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27. FR

    FoodyR

    1 review

    3.0

    1 review

    Dined on May 10, 2023

    overall3food3service2ambience4

    pizzas were ok, lot of options in menu were not available.
    

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28. C

    Christine

    San Francisco

    1 review

    5.0

    1 review

    Dined on May 10, 2023

    overall5food5service5ambience5

    Love the pasta! Great service! I’ll definitely come back!
    

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29. TR

    TRD1970

    Portland

    4 reviews

    3.0

    4 reviews

    Dined on May 8, 2023

    overall3food4service2ambience3

    Good food and drink however expensive for what you got. We ordered Burrata and it was served without bread? Never had that before. The tap water tasted disgusting forcing the table to buy bottled water. The server was nice but the service was not good. Took forever for him to come so we could order drinks. Once we got our pasta they offered parmesan and that came about 10 mins later when the meals were half eaten. Also we made a reservation, which was not necessary and they seated us right next to the server stating despite there being other options. We should have asked for a different table. The table they gave us should be the LAST table they seat people. Our entire meal was overshadowed by the buzz of wait staff and the bar. Felt like we got the worst table possible when we made a reservation! It was very loud and difficult to talk and IMPOSSIBLE to hear what any of the servers were saying to us. Lunch was $250 for the four of us. Should have been a better experience for that price. Will not return.
    

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30. WG

    WG4Foodie

    San Francisco

    6 reviews

    vip
    3.0

    6 reviews

    Dined on May 8, 2023

    overall3food2service4ambience3

    Ordered Pappardelle Al Ragu Di Funghi. Our favorite dish from previous visits. It was the most blank pasta dish ever. No salt, no sauce of any kind, just pasta, mushrooms and something green. Went from one of our favorite outings to the bottom of our list.
    

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31. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 8, 2023

    overall5food5service4ambience4

    Gluten free pasta options weren’t bad but the gluten free pizza dough was the best I ever had. Looking forward to going back again.
    

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32. LB

    LoveBreakfast

    Los Angeles

    11 reviews

    4.0

    11 reviews

    Dined on May 8, 2023

    overall4food4service4ambience4

    We had last minute addition to the group and had to change the number of people from 7 to 8. Gentleman upfront was kind enough to accommodate us by splitting us to a table of 6 and a table of 2, which worked out for us. Our servers were very friendly, managing pretty lively floor noise and rather large group like ours. Salad was fresh, and pasta, pizza and tomato sauce were also very tasty. Seafood linguini was good, though seafood quality was not great. We should return to try more dishes.
    

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33. OT

    OpenTable Diner

    San Francisco

    1 review

    2.0

    1 review

    Dined on May 7, 2023

    overall2food2service1ambience3

    Server kept forgetting about us. Forgot about drinks. Big gap of 20 min between entrees. Overpriced. Paid an extra $12 for 2oz of salmon on my salad.
    

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34. IL

    IlariaLi

    San Francisco

    1 review

    3.0

    1 review

    Dined on May 7, 2023

    overall3food3service2ambience4

    We are waiting for a long time to order the food...
    

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35. OT

    OpenTable Diner

    San Francisco

    1 review

    1.0

    1 review

    Dined on May 7, 2023

    overall1food3service3ambience1

    We paid $250+ to eat with a bug. Literally the worst dining experience I’ve ever experienced. I was expecting a nice restaurant, but It felt like we were eating at an ikea cafeteria. To top it off, a bug (yes a literal flying bug) kept us company almost out entire meal.
    

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36. B

    Bluebell

    San Francisco

    12 reviews

    5.0

    12 reviews

    Dined on May 6, 2023

    overall5food5service5ambience4

    Other than the (drunk) table next to us singing Happy Birthday over and over, we had an excellent meal. Our waiter, Phillipe? So good. Food: awesome. The salad with white balsamic? Wow. I love coming here once a month or so for lunch. Such a treat.
    

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37. m

    mvofny

    San Francisco

    15 reviews

    vip
    4.0

    15 reviews

    Dined on May 6, 2023

    overall4food5service3ambience4

    The food is fresh, delicious, and authentically Italian. The space is reminiscent of several restaurants in Milan (other than it being in a market). Overall the service was good, but our server seemed like a trainee.
    

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38. OT

    OpenTable Diner

    San Francisco

    4 reviews

    vip
    1.0

    4 reviews

    Dined on May 5, 2023

    overall1food2service1ambience1

    Sorry, Eataly! I’ve dined and lunched here several times; it never felt like I was eating in a shopping mall. This time, however, the execution of service and food was lacking. If you’re looking for a vibe or a date night, this is definitely not it. The bright lighting, no music, and the ambiance feels more like a food court as you are essentially in a grocery store. Servers are not fully trained for a dining experience.If you order a bottle of wine over $100, you expect, at the very least, for the server to come back and continue to pour your wine. Our server never came back, and someone else dropped our check. The salmon entrée with dry lettuce was underwhelming, and the calamari appetizer Is now mixed with heavily greasy fried zucchini and other vegetables. Not like when they first opened at all. Overall I would not return for dinner, especially at the $$ price point. The Italian wine selection is fabulous but be prepared to pour it :)
    

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39. MJ

    MichelleJ

    1 review

    3.0

    1 review

    Dined on May 4, 2023

    overall3food3service4ambience3

    The portions are too small for the price point. The wine pour was less than generous for $15. The food tasted great, and service was good. There's no reason why a place like this, that is literally overflowing ingredients, should be pinching pennies w/ the customers.
    

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40. m

    mindid

    1 review

    4.0

    1 review

    Dined on April 30, 2023

    overall4food4service4ambience3

    Missed out on dessert and coffee because we didn’t know the rest of the floors would close before we were done with dinner. We would have ordered with our meal. Really sad we missed out on date night. I was looking forward to it.
    

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