KuPP Paddington

Reseñas de KuPP Paddington de comensales del restaurante. Basadas en valoraciones recientes.

1. MT

   MTSomerset

   Devõn2 reseñas

   3.0

   Comieron en 6 de septiembre de 2022

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   Good quick meal out. Large portions of food. Everything acceptable, but nothing exceptional.
   

   ¿Te fue útil?

2. CS

   CatherineS

   Londres3 reseñas

   4.0

   Comieron en 1 de septiembre de 2022

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   The setting is lovely and the food and drink was great. We couldn't get our first choice of wine, but the replacement was fine. My only issue is the fact that the restaurant does not take cash, and for this reason I would not return.
   

   KuPP PaddingtonSe respondió el 9 de septiembre de 2022

   Thanks for the review Catherine - Really glad you enjoyed the food and drink. We will note yoru comments about cash too and make sure they are passed on :)
   

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3. D

   Ducsesz

   Londres1 reseña

   1.0

   Comieron en 23 de agosto de 2022

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   We have made a booking through the Open Table site for a Team Lunch for 4. There was also a birthday to celebrate. Confirmation of the booking was received via email and we have arrived promptly on the day. Only to find the restaurant closed! I can't express how disappointing it was. We had to find an alternative place where we could eat and celebrate. The whole experience has affected the atmosphere. Sickness happens and in times of Covid it can effect many people. It is poor management though not to put online bookings on hold and not recognizing the mistake to the point that a follow up email was sent out asking about our experience on the day. Well, we were not impressed and would not visit or recommend Kupp to anyone in the future.
   

   KuPP PaddingtonSe respondió el 2 de septiembre de 2022

   We are so sorry to read this - We honestly thought we had contacted everyone when we had to close -so can only apologise that you were missed out as that shouldn't have happened. It's a shame that you have decided not to visit us again - we have been busy recruiting some lovely people and our team would love to see you again and make up for it. Thanks again for the review - even though it is obviously a terrible one, we do listen and do our very best to learn, especially in these strange times!
   

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4. MW

   MsWatson

   Londres1 reseña

   5.0

   Comieron en 20 de agosto de 2022

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   KuPP is a really nice place and the food is fresh. Nice friendly staff.
   

   KuPP PaddingtonSe respondió el 2 de septiembre de 2022

   Ahhh thank you!
   

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5. RC

   RaymondC

   Londres1 reseña

   1.0

   Comieron en 6 de agosto de 2022

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   Terrible service, had to go up to bar several times to ask for more drinks. Poor choice of beers. Food OK.
   

   KuPP PaddingtonSe respondió el 2 de septiembre de 2022

   So sorry Raymond - We have some lovely new team members now - and some great new beers too!
   

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6. M

   Maddyb17

   Londres2 reseñas

   2.0

   Comieron en 6 de agosto de 2022

   1. Global 2
   2. Comida 4
   3. Servicio 2
   4. Ambiente 2

   Service was shocking. Hardly any customers but the staff weren’t paying attention to anyone really. When we finished our meal a chap came and asked if we wanted anything else, we said no and he walked off without clearing the table. 2 more staff walked past and did the same. Shame as venue is very pretty and food was good. Staff really let it down.
   

   KuPP PaddingtonSe respondió el 2 de septiembre de 2022

   So sorry to read this Maddy -We have some lovely new staff now and are working hard to make this all a much more fabulous place!
   

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7. h

   hseater

   Londres18 reseñas

   2.0

   Comieron en 20 de julio de 2022

   1. Global 2
   2. Comida 1
   3. Servicio 3
   4. Ambiente 3

   Was hoping for some fresh tasty scandi food. That was not what we got. Perhaps we should have ordered the sharing platters but as there were three of us that wasn’t practical. I had a wired thing which was listed as a mushroom tart but in fact was a square of puff pastry on which some fried mushrooms had been on top of. The beef burgers were poor quality and the coffee was like the canal water outside. Staff were lovely!
   

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8. BW

   BenW

   Londres1 reseña

   1.0

   Comieron en 15 de julio de 2022

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Closed without telling us. Strongly recommend checking they intend to open directly with restaurant (although judging by the reviews of others who HAVE managed to eat there maybe book somewhere else). No apology when I called, standing outside the restaurant with friends coming over from across London, just some mumbled explanation about staff shortages and Covid meaning they have decided to run reduced hours for a while now and that there is a sign on the door.
   

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9. A

   Anonymous

   Londres1 reseña

   1.0

   Comieron en 9 de julio de 2022

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Absolutely terrible. Took us over an hour and a half to have our food made in what was an empty restaurant. Service actively ignored you. Most tables walked out. Would not recommend.
   

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10. PB

    PaulB

    Londres1 reseña

    3.0

    Comieron en 7 de julio de 2022

    1. Global 3
    2. Comida 4
    3. Servicio 2
    4. Ambiente 3

    Good food and very friendly but poor service overall - not the fault of the staff there but they seemed very understaffed and the new member of staff was clearly very new. A welcome apology was given in the form of a discount in recognition of the long wait time.
    

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