Kobe Japanese Steakhouse - Bruce B Downs

Kobe Japanese Steakhouse - Bruce B Downs reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Scott

   Tampa1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Not our typical experience at Kobe’s. Was not happy this time. I will go back as they’re usually above average with the experience.
   

   Kobe Japanese Steakhouse - Bruce B DownsResponded today

   We deeply regret the experience you had with our team and appreciate you taking the time to share your concerns. We will continue to review the matter internally with our staff, in addition to evaluating our training program for opportunities to improve. Again, please accept my apologies for any inconvenience you may have experienced.
   

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2. d

   dana VIP

   Detroit2 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Had a reservation at 6:30. Didn’t get seated until 7:30. Waiting close to another hour for a server, no water no drink. The manager was nice however and did give us a free appetizer. It was so late by the time the chef made our food I was no longer hungry
   

   Kobe Japanese Steakhouse - Bruce B DownsResponded today

   Thank you for your feedback. Due to our unique communal seating arrangement at the Teppanyaki table, our reservations are based on Priority Seating, which will offer you the shortest available wait time when you check in and your party is complete. Our goal is to seat priority seating within a 15 minutes window but sometimes many celebrations stay longer than expected and cause a delay for your party. Please accept our apologies for any inconvenience you may have experienced.
   

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3. R

   Rebekah

   Tampa1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had reservations at 7:30. The hostess walked us to the table but the party had misled the hostess and had more people than intended. We walked back and waited until 8. When we finally got to our table the waiter took our order but it was not communicated to the chef. The chef didn’t cook for us. When we mentioned it to the waiter he brought additional food later. We asked for the yum yum sauce three separate times and it was never received. Our drinks were never refilled. We had to clear our own table and make space for our own food when it was finally delivered.
   

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4. S

   Shayla

   Tampa1 review

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   The chief burned our food. The steak was undercooked but the rice and noodles were BURNT! We eat here often and have never experienced having this horrible taste of food especially for the amount of money we paid.
   

   Kobe Japanese Steakhouse - Bruce B DownsResponded 4 days ago

   We're sorry to hear your experience did not meet your expectations. We strive to provide an enjoyable atmosphere for our customers and constantly look for opportunities to improve our customers' overall dining experience. Your comments are imperative in helping us improve our restaurants, please accept our apologies for any inconvenience you may have experienced.
   

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5. R

   Robert VIP

   Tampa17 reviews

   5.0

   Dined on April 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a good time, good food, and even had plenty of leftovers!
   

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6. L

   Linda

   Tampa1 review

   5.0

   Dined on April 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dora and Diego were awesome, I have never had an experience like that at Kobé. We had the best time. Extremely entertaining. Will definitely ask for them again.
   

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7. D

   Dee

   Tampa1 review

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chef Annubis was amazing as always. He provides a fun atmosphere, keeps all of us, including our teenagers, very engaged in the cooking process and that’s exactly what we enjoy. The food and portions remain consistently delicious
   

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8. S

   Shay

   Tampa1 review

   1.0

   Dined on April 27, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Food not cooked right food was burnt was not the best
   

   Kobe Japanese Steakhouse - Bruce B DownsResponded on April 28, 2025

   Thank you for your feedback. We strive everyday to ensure our guests have a wonderful meal and a marvelous time at our restaurant. Your comments are imperative in helping us improve our restaurants, please accept our apologies for any inconvenience you may have experienced.
   

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9. M

   Michelle

   Tampa5 reviews

   3.0

   Dined on April 23, 2025

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was really good. My main complaint is that instead of noodles we want to double rice and only got the single amount even though he said given us the food double rice correct. We go there for two things the fillet and the rice with the Yum Yum sauce. The fillet was really good just really bummed about the small portion of rice when we asked for double and no noodles. 
   

   Kobe Japanese Steakhouse - Bruce B DownsResponded on April 25, 2025

   Thank you for your feedback. We appreciate you taking the time to share your concerns. At Kobe, we strive to provide our customers the best quality & delicious food, excellent customer service, and maintain the same quantity of food by doing a quantity check with each order. Your comments are imperative in helping us improve our restaurants, please accept our apologies for any inconvenience you may have experienced.
   

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10. J

    Jennifer

    New York City1 review

    1.0

    Dined on April 20, 2025

    1. Overall 1
    2. Food 3
    3. Service 2
    4. Ambience 3

    I’m it’s too expensive to dine here as a family of 5. It cost $180 for 2 kids meals and 3 adult meals. We won’t be able to come as a family anymore
    

    Kobe Japanese Steakhouse - Bruce B DownsResponded on April 21, 2025

    Thank you for your feedback. We strive every day to ensure our guests have a wonderful meal and a marvelous time at our restaurant. We are always looking for ways to accommodate all our guests and ensure their happiness. Your comment is valuable! Please accept our apologies for any inconvenience you may have experienced.
    

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