Kirby's Prime Steakhouse - San Antonio

My husband and I
Enjoyed our Anniversary dinner
Waiter blessed us with a complimentary
Cake with ice cream

It is a quality steakhouse, so my expectations are very high for food quality and service. We had apps, salad, entree, desert and cocktails. The cocktail service was a little to slow as we had to wait too long for additional drinks. Overall it was a good meal and evening, but not exceptional.

My poor lamb chops were horrible.. sent them back once and told them it’s ok the second time....

Reservation on 12.15.18 was for 7.15pm and was not seated until 8.00pm.
Received a call from hostess on 12.14.18 confirming the reservation, and I asked to have a table away from the main dining room since it was a family members birthday - she assured me that she would find a nice table for us. When we were seated on Saturday - the table was in the main room with a very loud noise factor and the wait staff kept hitting me and my guests as they walked past us.
Two noise factors - there was a family a table away with a small child who kept screaming, and there was a table not to far with a large party where the women kept screaming. This takes the restaurant to become like a train station and not a social elegant conversational restaurant.
The waitperson did not introduce herself, but rather I had to ask if she was our waitperson. When it came to the wine list - she could not assist until I ask several questions and then she provided the restaurant's choice of wines on the Ipad.
Also, I mentioned to the front door Hostess that we were celebrating a birthday - I would have assumed that they would incorporate the information with the waitperson. My bad - they did not. I had to bring it up at the table.
It was a very disappointing night to celebrate a birthday.
I have been to Kirby's many times, but as for this last event - I will be using Perry's or Bob's Chop House where the ambiance is respected.
I would think the Manager would take this information and bring the restaurant back up to the expectations of his/her guests.

We were seated at a table alone in the aisle to the restrooms. This was in spite of the fact that we had a reservation and arrived on time. The table was positioned outside of the eating area. I complained, and the assistant manager wanted to give me a free appetizer. The whole evening was ruined by the constant stream of people going to the restroom and a group dinner right next to our table. I am sure they added the table just to increase their revenue during the holidays. You would expect much more from a first class restaurant. I think they took advantage of us and could have cared less.

A good steak, but not a GREAT steak. I ordered the NY Strip done medium and it was overdone. I've eaten at many top end Steak Houses in TX (Three Forks, Perry's, Ruth's Chris, Sullivans, etc) and would rank Kirby's at the lower end of those others...

For the price the service could be better the food was good.

They didn’t even acknowledge it was a bday celebration...even though we stated it on Open Table.

My wife and I come here for special occasion, anniversaries

WE celebrated my Friends Birthday and everything was awesome ! Great Wine , Great Food, Great Service, and Great Atmosphere.
We also had 22 Women for Happy Hour the following Night and the Manager Bree arranged for us a private room and it was FANTASTIC !! Great Happy Hour drinks , food and excellent service.....Thank You Bree and your staff for a wonderful dining experience .....I can not Thank You Enough !

My boyfriend and I went here for our 9 year anniversary. Food is amazing and the service is fantastic!

One of our favorite restaurants. As always the food was great and the service attentive without being over bearing. We moved tables because ours was too dark to see the menu properly. Our new table , six feet away from the first, benefitted from overhead and side lights and was just perfect. Lighting apart, our steaks were wonderful.

Service is always great, food is always very, very good. Prices are always a little high.

Birthday dinner for my husband

Had the A-5 filets, simply perfect.

This was a great place to celebrate our 28th wedding anniversary. We wanted to get dressed up & have a fine dining experience. ALL THE FOOD was excellent. The service was excellent. Our server was marvelous.

Took our granddaughter & her boyfriend to dinner at Kirby's. Food & service were great, as usual. I labeled it a "neighborhood gem" because we don't have to travel downtown or to the La Cantera area from the 281/1604 area to get great food, service & ambiance. We have dined here since its' opening and have had maybe two less than great experiences. And those were very good, just not outstanding as we are accustomed to.

One of our very favorite restaurants! Excellent food as always and the service was good too! I really do like the monthly specials that Kirby's has.

I’ve never had service like this before. Everyone was extremely attentive. The food was extremely good and well worth the price. Highly recommend.

Bar none; the Ribeye Steak that I had was the best serving of beef that I have ever eaten.

My experience (first time) with Kirby's is that it's overrated. The rib-eye was dry with hardly a taste. Likely, this place started out great and has declined over time. Saying that, b/c I've seen that time and time again. Eventually, it's just overrated. Likely just needs a management refresh.

Amazing service and food

Kirby's provides consistently good steaks and appetizers. My wife and I go here for special occasions.

Great as always!

Recommend going back to plated shrimp cocktail presentation.

I was somewhat disappointed due to the fact that I had made reservations at 9 for a very special occasion in their booth with private curtains . I arrived and got told that my seat was taken and that they apologized ... okay first off , that was one of the reasons why I wanted to come here , for privacy . Nonetheless we drove from another town so we had to just accept it . They gave us a booth in plain view and it was SUPER PACKED AND LOUD ( so disappointed ...) second , I came here for the pictures they take at the end and print it ( she stated they had good printers and photos would turn out great) NOPE ! My picture was super blurry , lightning was horrible . I was better off taking pictures with my phone !!!!
Was it worth it ? In some sense , yes and no,.

We asked for a booth, which would provide more privacy and quiet. Got it. Thank you! Enjoyed seeing our former fave server, Christine, who has been promoted but saw us and stopped by.

As usual, Kirby’s provided top food, drinks, service and atmosphere. The steaks are best in town ... in our opinion!

Our server, Barney was excellent! Great recommendations and timely service. The food was hot, fresh and delicious!

Great service, great steaks, even a picture of us was taken during our anniversary dinner.

Amazing experience. Great staff, drink selection, and steaks. Hands down, top 3 steaks I've ever had.

Our first time and glad we finally made the trip. Food and service were good, in fact the filet was perfect for my taste. Less impressed with a couple other items. Very dark in there--unduly so for my taste and eyesight. You can drop a lot of coin in there without trying very hard, so be aware if that's an issue.

Kirby's is just super excellent food with amazing staff. It's great to have an upscale dinner and it not feel "stuffy". We enjoy it every time we go -- great place to celebrate life's special moments.

Pecan Pie was amazing!

Anniversary dinner and took advantage of the October special (Filet with crab cake, salad, and baked potato). Excellent food and service!

By far the worst evening at Kirby’s ever! We’ve been dining here for years and even hosted my sons wedding reception here early this year and I have to say this place has seriously gone downhill. This place seems to have given up on striving for a real quality dining experience in lieu of a mediocre steakhouse mindset that’s slinging bad steaks to the obnoxious, loud and travel weary business folk who likely left their manners at the airport baggage claim. Not enough space here to list all the problems but suffice it to say that last nights experience was a series of missteps, bad food and poor kitchen-to-wait-staff communication that was frustrating at best, having the effect of completely overshadowing what was otherwise supposed to be an enjoyable family night out. Sorry guys, we won’t be back. Next Friday we’ll try our luck at Saltgrass.

One of our favorites! Great cocktails and wine and food and dessert!

Love Kirby’s!!! The staff is excellent, food is delicious, and we felt like the only ones in the restaurant!!! Perfect night as always. This place never disappoints!! Plus a special treat at the end.

Wife’s birthday

Great as always. Our favorite restaurant for special occasions

We took my sister and her fiance to celebrate their engagement and had so much fun. Food was great. Service was great. Seating was great. We will definitely be back.