k
kylie
トロント・オンタリオ評価・口コミ (2)
- 総合評価 1
- 料理 1
- サービス 1
- 雰囲気 1
I honestly don’t understand how this place has such good reviews.
From the moment we were seated, the service was inattentive.
The server asked if we wanted our mains and sides served together, and we said yes — yet everything came out separately. When I asked about it, I got a vague “oh, it’s coming” and they walked away. No water refills, no check-ins.
The food itself was a bigger disappointment. The freshness didn’t even compare to what you’d get at a neighborhood budget sushi place, but the prices were far from budget. Even the payment process was slow and disorganized.
No plans to return.
KINKA SUSHI BAR IZAKAYA HARBOURFRONT1日前に返信済みHi Kylie, we’re really sorry to hear that your experience didn’t match your expectations, and we completely understand your frustration. It’s disappointing to hear that the service wasn’t as attentive as it should have been, especially after clearly communicating your request.
We’re also sorry the food didn’t meet the freshness standards you were hoping for, and we’ll be reviewing everything closely with our team to improve. We really appreciate you sharing this with us—it helps us understand where we need to do better. Thank you for your feedback, and we hope you’ll consider giving us another chance in the future.