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Kelsey's Restaurant - Ottawa Bank Street, Ottawa, ON
0

Kelsey's Restaurant - Ottawa Bank Street

4.3
4.3
50 Reviews
CAN$30 and under
Comfort Food
Kelseys has been Canada's Original Roadhouse since 1978. Inspired by the uninhibited spirit of road tripping and the classic Roadhouse, the rules are different at Kelseys. It is where you go to eat what you want to eat, drink what you want to drink, and be who you want to be. Enjoy classics like our legendary spinach dip, fresh double stacked burgers, two-handed sandwiches, and unforgettable chicken wings. Fuel your adventurous spirit that craves something a little different - a little more Original!

In the mood for great food, drinks, and a lot of fun? Take a trip down the block to Kelseys.

Make a reservation

2 people

8:30 PM


Booked 4 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Comfort Food, Burgers

  • Hours of operation

    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm

  • Phone number

    (613) 736-9600

  • Payment options

    AMEX, MasterCard, Visa

  • Dress code

    Casual Dress

  • Neighborhood

    Hintonburg

  • Parking details

    None

  • Additional

    Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

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What 50 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.1Food
  • 4.5Service
  • 4.2Ambience
  • 3.8Value

NoiseEnergetic

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  1. DG

    DebbieG

    1 review

    1.0

    1 review

    Dined on January 7, 2023

    overall1food1service4ambience3
    very disappointed with the food, first my husband and i ordered ribs, mine came to me freezing cold and my husbands were not even cooked ( still raw inside) the manager came over, apologized and asked us if we wanted something different, we both said we would have the mushroom sauce steak and we wanted it cooked medium. The plates mere brought to us and as soon as we cut into them the blood was pouring out the were blue rare, the manager came over again, apologized and asked us if we wanted something else, at this point we were very frustrated and did not want anything else. The manager did come over aging and give us $75 in gift certificates but honestly i do not think we will return to this location
  2. PP

    PierreP

    1 review

    4.0

    1 review

    Dined on January 7, 2023

    overall4food4service5ambience4
    The service was great server spoke to us in french. My wife took the Sirloin steak it was good. I took the wing and ribs i was dissapointed by the rib the were really hard and cold the were ok. The restaurant was nice and clean. Are drinks were really good.
  3. SH

    SylvieH

    1 review

    5.0

    1 review

    Dined on January 2, 2023

    overall5food5service5ambience5
    Jorja is a delight! Had a wonderful time. The best feta salad was yummm!
  4. WB

    WayneB

    1 review

    2.0

    1 review

    Dined on January 1, 2023

    overall2food2service3ambience3
    Fair quality, but $$$overpriced. Service was good and ambiance was ok
  5. L

    Ladyhawke

    1 review

    5.0

    1 review

    Dined on December 3, 2022

    overall5food5service5ambience3
    Let me first say that the service was friendly and prompt and professional. We were made to feel special and cared for. Everyone enjoyed their food. The booth was unusually comfortable and that's saying a lot as I'm a very big woman. At one point we were disturbed for a short time by a child crying in the next booth but there's nothing much a restaurant can do about that. It didn't affect our meal overall. It was a special Christmas get-together and this was definitely the place to have it.
  6. m

    manuela

    1 review

    3.0

    1 review

    Dined on November 26, 2022

    overall3food3service2ambience4
    The person that attend us was quite intense. Even that I can understand that we need to consume he was insistent, making me feel awkward and anxious.
  7. JO

    JayO

    1 review

    5.0

    1 review

    Dined on October 5, 2022

    overall5food5service5ambience5
    Excellent spot for family eating. We loved it, and we enjoyed the food. The servers were amazing too, they were very attentive.
  8. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on June 15, 2022

    overall3food3service4ambience4
    Lunch choices sparse
  9. S

    Stripefish

    1 review

    5.0

    1 review

    Dined on June 5, 2022

    overall5food5service5ambience5
    We have been many times and enjoyed delicious meals every time. We really look forward to sitting on the balcony every summer. Highly recommend.
  10. NK

    NaomiK

    1 review

    3.0

    1 review

    Dined on June 4, 2022

    overall3food4service4ambience2
    Extremely noisy which was a shame because it really reflected poorly on the restaurant. I understand that you want to make sure customers have a good time, but having 1 or 2 patrons screaming in the bar really makes it hard for families to have a reasonably pleasant sunday dinner.
  11. L

    Leafs04

    Ottawa

    4 reviews

    5.0

    4 reviews

    Dined on May 26, 2022

    overall5food5service5ambience5
    Great service, excellent menu choices, overall excellent
  12. LG

    LarryG

    1 review

    4.0

    1 review

    Dined on May 13, 2022

    overall4food4service3ambience4
    You have a great patio and should have live acoustic music. For example a solo guitarist who plays guitar and sings. I would highly recommend #larry6string. You need a better selection of beers on tap as I could not believe you did not have draft Richards red nor Keith's red on tap. Also my Thai cuisine bowl seems smaller than it used to be -- except not the price. Plus there should be screens on patio. especially for the playoffs and blue jays games
  13. RH

    RobertH

    Ottawa

    5 reviews

    5.0

    5 reviews

    Dined on May 8, 2022

    overall5food4service5ambience4
    Excellent Service. Food was very good and on time. Great cocktails. Go for the 2 handers.
  14. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on April 30, 2022

    overall4food5service3ambience4
    The food is very good,Service level need bit improvement, our waitress was little bit cold whit us. But in general it is good
  15. F

    Foodie

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food4service5ambience4
    The service was outstanding! Our server was very polite and welcoming and the general ambience of the room made the wait time feel much shorter. Great food, great service and an overall great dining experience!
  16. BF

    BarryF

    1 review

    5.0

    1 review

    Dined on April 21, 2022

    overall5food5service5ambience5
    Food was excellent, and the server attentive. What more could you want? Definitely will go back.
  17. c

    cherdob

    1 review

    5.0

    1 review

    Dined on April 21, 2022

    overall5food5service5ambience5
    The server, Peter, was very pleasant and did not rush us at all. It was a very pleasant experience as I had not seen my cousin for 15 yrs and we were able to take our time and enjoy each other. I would certainly go to Kelseys on Bank St again.
  18. AP

    AnneP

    Ottawa

    3 reviews

    5.0

    3 reviews

    Dined on March 18, 2022

    overall5food5service5ambience5
    A great dinner out. Excellent friendly service. Food was delicious, not too expensive and didn’t have to wait too long!
  19. RC

    RebeccaC

    Ottawa

    1 review

    5.0

    1 review

    Dined on March 17, 2022

    overall5food5service5ambience5
    Delicious food, friendly servers and amazing music. Kelsey’s is a great place to visit alone, with family or with friends.
  20. LG

    LindaG

    Ottawa

    6 reviews

    5.0

    6 reviews

    Dined on March 12, 2022

    overall5food5service5ambience3
    Menu Selections seem to have improved. 2 members of my party of 4 had the chicken fajitas and we were both very pleased, both with the quality, flavor and lavish quantity. The hamburgers ordered by the others were very much enjoyed. But special thanks to the server who was efficient and attentive.
  21. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on March 8, 2022

    overall5food5service5ambience5
    Perfect place, quiet and great service
  22. CB

    CarolB

    Ottawa

    1 review

    4.0

    1 review

    Dined on March 7, 2022

    overall4food4service5ambience4
    The menu offers lots of different choices and the food was very well prepared. It was quiet - more COVID fallout, though, so not sure that will be the norm.
  23. M

    Mado

    Ottawa

    1 review

    5.0

    1 review

    Dined on February 22, 2022

    overall5food5service5ambience5
    Emily was very warm and welcoming and our server J was great! Food was awesome and we were pleasd that we were able to enjoy Kelsey's once again.
  24. BW

    BritanyW

    1 review

    3.0

    1 review

    Dined on February 22, 2022

    overall3food3service4ambience3
    Used scene for 10 off,,,said didn’t work, then noticed today scene point gone
  25. ER

    ElaineR

    Atlantic City

    3 reviews

    4.0

    3 reviews

    Dined on February 11, 2022

    overall4food4service5ambience5
    Great spot. Dinner was good but you need to offer desserts that are not 1600 calories!! Something simple and low cal for those of us watching what we are eating.
  26. S

    Sarah

    1 review

    3.0

    1 review

    Dined on February 11, 2022

    overall3food2service4ambience4
    Steak wasn’t seasoned or cooked to order and you could tell nothing was fresh
  27. R

    Rocky

    New York Area

    1 review

    4.0

    1 review

    Dined on February 9, 2022

    overall4food4service5ambience4
    The server was prompt, friendly and knowledgeable about the beer that is offered. The burgers are delicious. Always good value. It's a favorite for me.
  28. LM

    LauraM

    Ottawa

    13 reviews

    vip
    5.0

    13 reviews

    Dined on February 3, 2022

    overall5food5service5ambience5
    Food was great, service was excellent!
  29. JC

    JoanC

    Ottawa

    1 review

    5.0

    1 review

    Dined on January 31, 2022

    overall5food5service5ambience5
    We had our usual waiter( young man) who was wonderful as always!
  30. H

    Helgi

    Washington DC

    3 reviews

    vip
    5.0

    3 reviews

    Dined on December 31, 2021

    overall5food5service5ambience5
    Very nice and cozy restaurant. We like the food and the service was excellent and very friendly
  31. MJ

    MariaJ

    Ottawa

    1 review

    5.0

    1 review

    Dined on December 2, 2021

    overall5food5service5ambience5
    Great service. Wide range of choices. Substitutes welcomed. At 5:00 pm it was rather busy and noisy. Recommend reservations. Overall I would return to this restaurant and leave enough room for dessert.
  32. m

    mikel

    1 review

    5.0

    1 review

    Dined on November 4, 2021

    overall5food5service5ambience5
    We love this location and have become regulars over the last several years. Matt is a really great server and we always ask to sit in his section!
  33. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 28, 2021

    overall5food5service5ambience5
    Very nice meal! Large servings! Went with my grandparents and they also loved it. Definitely will be going back.
  34. c

    constancew

    1 review

    5.0

    1 review

    Dined on August 29, 2021

    overall5food5service5ambience5
    Not having eaten out recently, it was a pleasure to just sit there and enjoy the new ambiance - recent renos & a very friendly waitress
  35. HH

    HermH

    Ottawa

    1 review

    5.0

    1 review

    Dined on August 29, 2021

    overall5food5service5ambience4
    My meal was excellent, my favourite is the balsamic chicken. Our server was good natured and very attentive. Bonus for my birthday I got a free dessert. PERFECT!
  36. LM

    LaurieM

    Ottawa

    1 review

    4.0

    1 review

    Dined on August 6, 2021

    overall4food4service4ambience4
    Nice patio and tables with umbrellas. I would definitely return.
  37. T

    Tobys

    Ottawa

    1 review

    4.0

    1 review

    Dined on September 24, 2020

    overall4food4service5ambience4
    Felt very safe there as they keep all the tables apart in fact they only use every second table went Thursday for their half price wings
  38. D

    Dodie

    1 review

    5.0

    1 review

    Dined on August 29, 2020

    overall5food4service5ambience4
    It was all around a good experience. And I would return again.
  39. x

    xdr1

    Toronto

    5 reviews

    vip
    4.0

    5 reviews

    Dined on March 6, 2020

    overall4food3service5ambience3
    The wait-staff were excellent!
  40. SD

    ScottD

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on January 18, 2020

    overall5food5service5ambience5
    We had a reservation for 9, we were seated immedaiately to a pleasant area where we could talk and visit easily. The waitress was very pleasant and friendly. The service w as great and sge could answer questions about the menu easily. Everyone enjoyed their food, not one negative comnent. It got a little noisy later on w hen a group of 8 or 9 ladies were seated not to far from us and they obviously had no idea how loud they were. Young ladies out for the night, oh well. Love Kelsey's in general, and this was our first time to this location. They did not disappoint!

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Kelsey's Restaurant - Ottawa Bank Street does offer delivery in partnership with Skip The Dishes and Uber Eats. Kelsey's Restaurant - Ottawa Bank Street also offers takeout which you can order by calling the restaurant at (613) 736-9600.

Kelsey's Restaurant - Ottawa Bank Street is rated 4.3 stars by 50 OpenTable diners.

Kelsey's Restaurant - Ottawa Bank Street does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

8:30 PM


Booked 4 times today
Google Map for Kelsey's Restaurant - Ottawa Bank Street

2206 Bank St, Ottawa, ON K1V 1J6

Additional information

  • Neighborhood

    Hintonburg

  • Hours of operation

    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm

  • Cuisines

    Comfort Food, Burgers

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    None

  • Payment options

    AMEX, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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