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Keller's American Grill - Isle Casino Bettendorf

3.9
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141 Reviews
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$30 and under
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American
Upscale luxury with down home comfort. Stop by to experience the modern twists we put on the classics. We’ll host an assortment of specialty drinks and refreshments with a simple side of elegance, and we can’t wait for you to enjoy. Health and Safety Plan: https://www.islebettendorf.com/health-and-safety

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Clean menu provided to every guest
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 141 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.9
food
4.2
service
4.0
ambience
3.8
value
Noise · Moderate
70% of people would recommend it to a friend
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OT
OpenTable Diner
1 review
Dined 5 days ago
Overall2food2service3ambience3

Family gathering

Keller's American Grill - Isle Casino Bettendorf
Responded a day ago

Thank you for sharing your feedback, Opentable. We hope that you can give Keller's American Grill another try again in the future. Thanks, Keller's American Grill

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OT
OpenTable Diner
Chicago
1 review
Dined on July 26, 2020
Overall5food5service5ambience5

It was a wonderful experience. Food was great! Personal bread and butter for each 🤗 first time experience. We will return when back in the area.

DM
DawnM
Chicago
1 review
Dined on July 25, 2020
Overall5food5service5ambience5

Food and service were excellent as usual. Celebrated my birthday and was not disappointed. Will definitely be back.

OT
OpenTable Diner
Milwaukee
2 reviews
Dined on July 15, 2020
Overall3food2service5ambience2

Ambiance was bleh. Food was bleh as well. Ordered artichoke dip which was more or less just cream cheese and the chips were stale. Walleye and chicken dishes were “good enough”. The beer was absolutely ice cold which saved the dinner. And our server Deb was amazing. 3/5 rating.

Keller's American Grill - Isle Casino Bettendorf
Responded on July 22, 2020

Thank you for providing your feedback and letting us know about this issue, Opentable. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Keller's American Grill

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JG
JoshG
1 review
Dined on July 10, 2020
Overall1food1service1ambience1

Its ridiculous that you have to wear a mask to enter the restuarant. We just went to the other casino that understands they dont have to have policies just to make someone FEEL better. Get a clue!

Keller's American Grill - Isle Casino Bettendorf
Responded on July 22, 2020

Thank you for providing your feedback and letting us know about this issue, Joshg. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Keller's American Grill

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VS
ValerieS
Chicago
1 review
Dined on July 10, 2020
Overall5food5service5ambience5

Great distancing precautions were in place, and the food was amazing.

Keller's American Grill - Isle Casino Bettendorf
Responded on July 16, 2020

Thank you so much for your kind words, Valeries. We really appreciate you taking the time out to share your experience with us. Hope you visit us again soon! Thanks, Keller's American Grill

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RF
RickF
Chicago
1 review
Dined on July 2, 2020
Overall4food4service5ambience4

FOOD IS VERY GOOD, TAYLOR, OUR SERVER DID A FINE JOB WITH THE TOTAL MEAL SERVICE.

Keller's American Grill - Isle Casino Bettendorf
Responded on July 16, 2020

We sincerely appreciate the five stars Rickf! Thank you, Keller's American Grill Bettendorf

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R
Robert
Des Moines
1 review
Dined on June 27, 2020
Overall4food5service5ambience4

Steak was perfect. Price was right. Server was polite. Hostess seated us emediatly. Online reservation was easy and accurate.

JW
JenniferW
Chicago
2 reviews
Dined on June 21, 2020
Overall5food5service5ambience5

We have eaten here several times now and the food is always outstanding. Highly recommend this establishment.

JC
JohnC
Chicago
1 review
Dined on June 14, 2020
Overall5food4service5ambience5

Everything was great except I ordered my Ribeye Medium Well and it was medium rare, I'm not one that complains a lot so I ate it but next time I will make sure they understand how I would like it cooked.

MR
MichelleR
1 review
Dined on June 12, 2020
Overall5food5service5ambience5

Dinner portions were reasonably prices and good portion size. We had great service and asked for the same waiter on our second night.

PM
PamelaM
Des Moines
2 reviews
Dined on June 12, 2020
Overall5food5service5ambience4

The food was excellent except for the chocolate cake. It looked great but the taste was awful. Keller's does have other great desserts. Lesson learned.

Our server, Ryan, was outstanding. He was very attentive as needed. The social distancing was perfect.

It was wonderful to enjoy the great entree's and side dishes once again.

OT
OpenTable Diner
1 review
Dined on June 6, 2020
Overall1food1service5ambience2

Steak was cold and tough, with no flavor.

The ribs were terrible.

Our server was excellent.

Good people, bad food. Won’t be returning

PA
PATRICIAW
1 review
Dined on June 6, 2020
Overall4food4service5ambience4

I would definitely recommend this place plus it was very convenient

k
kathyb
1 review
Dined on June 4, 2020
Overall5food5service5ambience5

our dining experience was exceptional. The food was prepared just right and our waiter did an outstanding job. The manager also stopped by to see how we we were doing. I would recommend our dining experience to my friends.

JO
JamieO
1 review
Dined on March 3, 2020
Overall3food1service3ambience4

Walleye was burnt, vegetables way over cooked, chicken alfredo pasta was way over cooked and the chicken was not fresh (seemed from precooked frozen state).

UB
UncleBuck
Des Moines
3 reviews
Dined on February 28, 2020
Overall3food3service5ambience4

Service is unsurpassed; however, the food has went downhill. Some of the new items on menu are not good - the IA Pork Chop for example. I can't count how many times they are out of baked potatoes and some of their steaks could be better cuts of meat for the price. This place could be awesome if they would listen to feedback. Also, Ryan is by far the best waiter you'll ever meet anywhere. He simply provides consistent outstanding service every time.

Keller's American Grill - Isle Casino Bettendorf
Responded on March 4, 2020

Thank you for providing your feedback and letting us know about this issue, Unclebuck. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Keller's American Grill

Report
DW
DennisW
1 review
Dined on February 28, 2020
Overall5food5service5ambience5

Excellent meal and service. I cannot recall our servers name but she was amazing! We sat near the bar on Friday evening and so wanted to remember her name to compliment her! Thumbs up for an amazing experience at Kellers American Grill!

AP
APppp
1 review
Dined on February 28, 2020
Overall2food2service3ambience3

Everything was "OK". Nothing special. Mushroom ravioli was one note. Salmon was bit over cooked.

DC
DawnC
Chicago
1 review
Dined on February 27, 2020
Overall2food3service4ambience3

The bar area had two children screaming almost the entire time we were at the restaurant. The menu online does not match the menu at the restaurant and we went specifically for an item on the menu online. There was three of us and one of our meals came out extremely late. They brought the sides prior to the main entrée. The waitress blamed the cook and said the cook was mad at her which we do not need to know. Our daughter ate her meal approximately 20 minutes after us and there was no compensation whatsoever.

Keller's American Grill - Isle Casino Bettendorf
Responded on March 4, 2020

Thank you for sharing your feedback, Dawnc. We hope that you can give Keller's American Grill another try again in the future. Thanks, Keller's American Grill

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g
garys
Chicago
3 reviews
Dined on February 22, 2020
Overall4food5service3ambience4

Lobster was very good, either the waiter should know where the lobster is from or the menu should indicate it

Keller's American Grill - Isle Casino Bettendorf
Responded on March 3, 2020

Hi Garys, thank you for sharing your review. Thanks, Keller's American Grill Bettendorf

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JB
JustinB
Des Moines
1 review
Dined on February 14, 2020
Overall1food1service1ambience1

Never in my life will I go to this place again. With my experience the other day I do not believe I will even gamble at the Isle anymore. I will be going to Rhythm City from now on. I can not believe the service and food my wife and I experienced on Valentine’s Day. It ruined our night.

MH
MargaretH
Des Moines
1 review
Dined on February 14, 2020
Overall4food4service3ambience4

Good food and atmosphere
We went fir Valentine’s Day

C
Crystal
Des Moines
1 review
Dined on February 13, 2020
Overall2food4service1ambience4

This is the second time we dined here. The first time was wonderful! So, we thought this would be a good choice for our Valentines Day date (a day early). The food was just as good as the first time, but the service was incredibly slow even though it wasn’t all that busy. After taking our drink order, the server only brought one drink out. He came back 3 more times (took our order, delivered the appetizer, asked about the appetizer) without the other drink (a soda) before finally bringing the drink out right before the meal was delivered. We also watched while 3 other tables (that ordered after us) received their meals before us. We are hoping this was just a fluke with the service because the food was still really good.

OT
OpenTable Diner
Des Moines
2 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

Ryan is the best. Give him a raise!!!

OT
OpenTable Diner
1 review
Dined on February 1, 2020
Overall2food2service5ambience5

Was excited to try this place out since was our first time back after the remodel. Service, ambiance was excellent. Food was a swing and a miss. We all had steaks and truly they were beyond underwhelming, served luke warm and without much taste. I would expect much better for a pricier place like this. Bill was $156 without any alcohol and 1 dessert for the table.

PM
PamelaM
Des Moines
3 reviews
Dined on January 30, 2020
Overall4food5service4ambience4

Our food was outstanding, as usual. Our server was extremely attentive. She provided everything we requested and was prompt with service.

OT
OpenTable Diner
Des Moines
3 reviews
Dined on January 10, 2020
Overall5food5service5ambience5

We love Keller’s. Ryan is the best!!! Makes us feel like we are family. No where else we eat when we are down there.

HC
HeidiC
1 review
Dined on December 31, 2019
Overall3food3service5ambience2

I think being labeled as fine dining was a stretch. Had I been looking for dinner after we had been in the casino I would have a different opinion. Service was excellent, but my potatoes and veggies were ice cold and even when I got them replaced they were cold. My steak was cooked perfectly cooked, but also cold. My husband said his burger was overcooked, but tasty.

Keller's American Grill - Isle Casino Bettendorf
Responded on January 3, 2020

We sincerely apologize for your experience Heidic. Can you please Direct Message us with the best contact phone number or email address to speak with you directly? Thank you,Keller's American Grill Bettendorf

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BR
BrianR
1 review
Dined on December 31, 2019
Overall3food3service3ambience4

It was a long time before the waitress came over and took our drink order and we waited quite while for them to come. The food came promptly but my husband's ribs were cold. We could not find our waitress to tell her. When she finally came over, he told her the ribs were good but cold. She said "oh" and walked away. Then about 15 minutes later, she brought a piece of dessert and said it was from the manager because of the cold ribs. The dessert was dried out. Just disappointed in how he was treated. The rest of us had a good meal but I don't know that we will be coming back.

Barb Reed
563-343-5633

Keller's American Grill - Isle Casino Bettendorf
Responded on January 3, 2020

We sincerely apologize for your experience Brianr. Can you please Direct Message us with the best contact phone number or email address to speak with you directly? Thank you,Keller's American Grill Bettendorf

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JR
JenRandolph
Chicago
2 reviews
Dined on December 31, 2019
Overall1food1service1ambience1

We ordered a round of drinks and waited a long time for them. Our appetizer was delivered before our drinks and without plates to eat it on. Our main coarse also took a very long time to arrive and when it finally did 3 out of 4 meals were cold and one steak was overdone. All in all this was a terrible dining experience.

Keller's American Grill - Isle Casino Bettendorf
Responded on January 3, 2020

Thank you for providing your feedback and letting us know about this issue, Jenrandolph. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Keller's American Grill

Report
j
vipjoinvest
Chicago
18 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

New Year’s Eve Celebration — Allison was an excellent server - very attentive. Double cut pork chops, Brussel sprouts, loaded potato with wedge salad were delicious! Topped off a great meal with my favorite after dinner drink — “Nutty Italian” — a wonderful way to bring in the New Year!!

Keller's American Grill - Isle Casino Bettendorf
Responded on January 3, 2020

We sincerely appreciate the five stars Joinvest! Thank you, Keller's American Grill Bettendorf

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AP
AmyP
1 review
Dined on December 17, 2019
Overall5food5service5ambience5

Service was wonderful, food was outstanding. Our server was attentive, but not overly so, which we appreciated. The food came out at just the right times so we wouldn't feel rushed, but we didn't have to wait. Wonderful experience.

OT
OpenTable Diner
Chicago
1 review
Dined on November 23, 2019
Overall5food4service5ambience5

I was good we’ll be back

OT
OpenTable Diner
Des Moines
3 reviews
Dined on November 9, 2019
Overall5food5service5ambience5

We love Keller’s!! We go there at least once a month. We always request Ryan because he is such an awesome server!!! The food is so delicious. We like the way we are treated there.

KC
KeithC
Des Moines
2 reviews
Dined on October 19, 2019
Overall3food2service2ambience4

This is our 3rd time dining at your restaurant. We were a little less satisfied on this trip. We ordered the spinach/artichoke for an appetizer and sent it back. The chips were somewhat stale. What was unusual was the way it was handled. The server left the app. on the table and said he would let the kitchen know. He then returned and asked how everything was??? I don't think he knew how to handle the situation. I finally asked him to remove the item. Not once was any resolution offered to our dissatisfaction. We had no visit from a manager. The server did not apologize or mention anything else about it. When he presented the bill, the item had been removed. I thanked him for doing that. I just felt it was very odd the way the whole situation was handled, or I should say, lack of handling. Not very professional on Kellers part as I would expect in a fine dining restaurant.

j
vipjoinvest
Chicago
19 reviews
Dined on October 16, 2019
Overall5food5service5ambience5

For a quick burger and sweet potato fries, look no further than Keller's American Grill. The beer is very tasty as well!

R
Randyo
Chicago
4 reviews
Dined on October 5, 2019
Overall5food5service5ambience3

service and food were really great. seated as actually before our reservation time

j
vipjoinvest
Chicago
19 reviews
Dined on October 4, 2019
Overall5food5service5ambience5

Delicious burger with sweet potato fries & a cold draft beer - great way to celebrate a Friday! Great service by Andrea!

BM
BonnieM
1 review
Dined on October 2, 2019
Overall4food4service5ambience4

All was good celebrating my birthday. The only thing was my filet was a bit under done & cool. Didn’t want to send back as that is when it gets over cooked.

FAQs

Keller's American Grill - Isle Casino Bettendorf is rated 3.9 stars by 141 OpenTable diners.

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