Kanki Durham
Support Kanki Durham during COVID-19
Love the experience for my family. The kids had never been and had a blast!
Host was hostile. The waitress was very kind and provide a awesome service.
Our server should work on being more attentive, but overall we had a GREAT time for Valentine's Day 💞
This was our first time going to hibachi since covid, we were impressed with how they separated the guest at the hibachi table, along with the dividers for separate parties. The staff was friendly and the food was delicious.
Cara, We here at Kanki Japanese House of Steaks and Sushi are incredibly grateful that you took the time out to leave us this note. Kanki values customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Food was great my chef was amazing and the atmosphere was nice. My only gripe is that we got there around 7:45 for our 8pm reservation and didn't get seated until around 8:10. I was told that 2 chefs called in sick and that was the delay. Outside of that everything was wonderful.
Jason, We greatly appreciate the time you took to reach out to us to tell us your feedback on your dining experience. Without any feedback, whether positive or negative, we will never know if we are doing something right or wrong for our customers. We will address delays in reservations to our front of the house staff. We apologize for the delay. Feedback from our customers helps us correct things that need to be corrected, also helps us to become a better establishment for our customers.
Food was delicious! Service was excellent
We here at Kanki Japanese House of Steaks and Sushi are incredibly grateful that you took the time out to leave us this note. Kanki values customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
The food portion sizes were smaller compared to other Kanki locations. Also while we were preparing to pay for our meal the staff begin to clean off our table while we were still sitting. The man was standing at our table staring at us as in a way to try to make us leave faster.
We didn't get seated until 20 minutes after our reservation. We had terrible service - the waiter didn't come back after we ordered, not even to refill water. He asked a man with another party if he wanted teriyaki and broccoli with his chicken, and he didn't offer that option; however, he upcharged me for it. The waiter also specifically asked if there were any special occasions, a man at our table stated that it was a birthday celebration for the girl with him - I'm not sure why the waiter asked because they acknowledged her birthday in no way. We waited almost 10 minutes after everyone had eaten and received their to go boxes, and the waiter never brought the check. We went up to the front to pay because we had already been there almost 2 hours by that time, and the girls at the front seemed completely disgruntled that we wanted to pay.
The food was disappointing - definitely the worst hibachi experience we've ever had. The chicken was dry and my husband's was of unacceptably poor quality. He ordered the Kanki steak dinner - it was a very thin piece of ribeye with so much fat that the small amount he got after the chef cut off the bulk was practically inedible. I let the hostess know that we had a bad experience, and she shrugged and said, "ok, I'll tell the manager". Go anywhere else in the Durham area for hibachi so you don't waste your time or money - Chinese takeout would have been better.
The cook was very humorous and completely knew how to grab the tables attention. Since I made the reservation it caused us not to have to wait over our expected time and we were called to our table exactly at 7:30pm. The hostesses and everybody else were very welcoming and helpful.
Thanks for taking the time to share your valued opinion on Kanki with other Open Table guests. We take pride in giving outstanding service every customers and we are overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.
I took my aunt here for dinner. I have been to all the Kanki's in the triangle several times, and been to other Japanese steakhouses for tappenyaki/hibachi MANY, MANY times. It seems like b/c Kanki is the "big name" they don't really try anymore. They know people will come so there's not a lot of effort put into the overall experience or the cooking anymore. They are STILL doing the same "show". 'Egg roll, choo-choo onion, onion volcano, rice heartbeat'.... I ordered the lobster and it was bad. This is the third time! I always ask for them NOT to overcook it and they always do. Why do I keep ordering? B/c I love lobster and I HOPE they'll prepare it as I ask! Nowadays, there's SO MUCH RICE and no where near enough protein. The steaks have shrunk dramatically and once they overcook the shrimp, they're itty bitty salad shrimp. 🤦🏾♀️ Smh.. jus saying 🤷🏾♀️
We greatly appreciate the time you took to reach out to us to tell us your feedback on your dining experience . Without any feedback, whether positive or negative, we will never know if we are doing something right or wrong for our customers. Feedback from our customers helps us correct things that need to be corrected, also helps us to become a better establishment for our customers. As for next time you visit Kanki, simply request to your server/chef how you prefer your lobster! Arigato!!
It was a bit expensive but definitely enjoyed the little show from the cook and the vibe of the place and the food was definitely worth it loved the food
Raven, Thankyou so much for leaving us such a wonderful review. We are glad that you and your guests loved our services, our dedicated staff at Kanki will be pleased to learn of your high praise. Next time you or your friends want to visit us, please give us a call in advance and we will continue to provide you with the best service and entertainment that you will not find at any other Japanese Steakhouse. Thank you, once again, for your kind words. Arigato!
My first time visiting Kanki Durham and I definitely will go back again!
Andrea, Thank you so much for leaving us such a wonderful review. We are glad that you and your guests loved our services, our dedicated staff at Kanki will be pleased to learn of your high praise. Next time you or your friends want to visit us, please give us a call in advance and we will continue to provide you with the best service and entertainment that you will not find at any other Japanese Steakhouse. Thank you, once again, for your kind words. Arigato!
For what we paid, we should've had better service at lunch. We can get sushi or hibachi just about anywhere with the same if not better quality that what we were served. Moreover, we waited for our drinks to be refilled far too long and then we had to chase someone down just to pay our bill.
Debbie, We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Next time, please walk right up a manager and voice your concerns. We'd like to make sure that such mistakes don't happen again. Please reach out to us on call or by email. The Store Manager is Whitney Wicker and she is available to speak with you. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.
We waited about 20 mins for our table
When we had a reservation
We are sorry to hear you had to wait a little longer than usual with a reservation. I sincerely hope it was worth the wait for you and your guests. Thank you for your dining at Kanki! We hope to see you again soon! Arigato!
We had an awesome time! Everything was great! The service was great and our cook and waitress were fantastic
Keisha, Thankyou so much for leaving us such a wonderful review. We are glad that you and your guests loved our services, our dedicated staff at Kanki will be pleased to learn of your high praise. Next time you or your friends want to visit us, please give us a call in advance and we will continue to provide you with the best service and entertainment that you will not find at any other Japanese Steakhouse. Thank you, once again, for your kind words. Arigato!
We enjoyed the food but, the way he was serving the food was not equal we ended up with plates full of onions and hardly any zucchini we felt like more of the good things were served to the rest of the table he was playful with them and seemed like they were getting special treatment. The waitress didn’t come back to ask us if we needed more water or anything for that matter. We never saw her til she brought the Togo boxes. We really felt like the rest of the table got treated like they were paying customers and we got what was left over. Their were no tricks or anything that u usually see at kanki it was definitely the worst experience we’ve ever had there especially for paying so much money.
Samantha, We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Next time, please walk right up a manager and voice your concerns. We'd like to make sure that such mistakes don't happen again. Please reach out to us on call or by email. The Store Manager is Whitney Wicker and she is available to speak with you. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.
Awoseme experience !
Thank you for your dining at Kanki! We hope to see you again soon! Arigato!
Hector was amazing!! The food was great! We use to go to the Crabtree location and will be coming here for hector and will Continue to go where ever is he
We here at Kanki Japanese House of Steaks and Sushi are incredibly grateful that you took the time out to leave us this note. Kanki values customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. Next time you visit, just request Hector and if he is available, he would be happy to cook for you! We look forward to serving you again.
Food is always great and service is the best around.
Bob, Thank you for your dining at Kanki! We hope to see you again soon! Arigato!
Fast food style Hibachi restaurant with terrible Sushi. No soap in the mens bathroom ! Party of 4 with one member run-in late and the restaurant would not seat us until they arrived. Sad place, do not waste your time or money.
Michael, We greatly appreciate the time you took to reach out to us to tell us your feedback on your dining experience with our establishment. Without any feedback, whether positive or negative, we will never know if we are doing something right or wrong for our customers. We will address your concerns and hope next time you will be satisfied. Feedback from our customers helps us correct things that need to be corrected, also helps us to become a better establishment for our customers.
we enjoyed the meal..... the sushi was expensive though...... habachi was great
Joseph, Thank you for your dining at Kanki! We hope to see you again soon! Arigato!
Amazing dinning experience. First time I ate out at this restaurant since the pandemic started and they took safety very seriously.
Susan, Thank you for taking the time to leave us such a beautiful review. While Open Table places stars next to our business, you are our real star. Thank you for giving Ricky this proverbial pat on the back, you made his day! We will strive to deliver great experiences consistently, please do come again.
It was very cold in the seating area but other than that it was a great experience! We Will be coming back!
LC, We greatly appreciate the time you took to reach out to us to tell us your feedback on your dining experience with our establishment. Without any feedback, whether positive or negative, we will never know if we are doing something right or wrong for our customers. We will address the temperature and hope next time you will feel more comfortable. Feedback from our customers helps us correct things that need to be corrected, also helps us to become a better establishment for our customers.
Our chef was engaging and entertaining, very personable and I appreciate his skill with the utensils and food preparation! Everything was deliciously made and our appetizers delicious as well!
I’m delighted you had a great experience at Kanki. We’re passionate about serving delicious fresh food right in front of you. So it’s fantastic you enjoyed your Hibachi meal so much! Thank you for leaving such a lovely review, the Kanki team really appreciate the feedback.
Good really good
Thanks for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff at Kanki will be pleased to learn of your high praise. Thank you, once again, for your kind words.
We made a reservation and were seated as soon as we arrived. The food was great. The staff was friendly. I felt safe with the pandemic precautions. Would definitely visit again when in town. Thank you guys!
Kanki endeavors to go above and beyond for our customers, so for you to leave a positive comment is a source of great pride! I have told the Kanki Staff about your kind comments and they’d love to thank you in person the next time you’re in! We’re grateful for your feedback and look forward to serving you again!
Way too expensive-no good options for kids who don’t qualify for a kids meal. We won’t be going back due to value.
Lauren, We greatly appreciate the time you took to reach out to us to tell us your feedback on your dining experience with our establishment. Without any feedback, whether positive or negative, we will never know if we are doing something right or wrong for our customers. Feedback from our customers helps us correct things that need to be corrected, also helps us to become a better establishment for our customers.
Great experience with Ricky as our chef. Very enthusiastic.
Charlie, Thank you for taking the time to leave us such a beautiful review. While Open Table places stars next to our business, you are our real star. Thank you for giving Ricky this proverbial pat on the back, you made his day! We will strive to deliver great experiences consistently, please do come again.
It was ok this time our cook was kinda of boring the food was ok as well
Channise, Thank you for your dining at Kanki! We hope to see you again soon! Arigato!
Loved the food it was really good. The chief was grate. First time coming to this location and we loved it.
Thank you for your dining at Kanki! We hope to see you again soon! Arigato!
My waiter was rude and kept sharing because my partner was a female and my cook was disrespectful and didn’t want to cook a onion because I didn’t ask and this was my very first time just like you ask do I want mushrooms you should have asked did I want zucchini
Absolute great place! Food and service was amazing!!
Jessica, We greatly appreciate the time you took to reach out to us to tell us your feedback on your dining experience with our establishment. Without any feedback, whether positive or negative, we will never know if we are doing something right or wrong for our customers. Feedback from our customers helps us correct things that need to be corrected, also helps us to become a better establishment for our customers.
The show was interactive, food was tasty, and the drinks even better; I definitely recommend. The attire is not business casual as noted on the site. Also a reservation will help you be seated faster.
Rita, We greatly appreciate the time you took to reach out to us to tell us your feedback on your dining experience with our establishment. Without any feedback, whether positive or negative, we will never know if we are doing something right or wrong for our customers. Feedback from our customers helps us correct things that need to be corrected, also helps us to become a better establishment for our customers.
Even with social distancing, it was a great experience. Wonderful staff. Pricey but you get a lot of food.
Yvonne, We greatly appreciate the time you took to reach out to us to tell us your feedback on your dining experience with our establishment. Without any feedback, whether positive or negative, we will never know if we are doing something right or wrong for our customers. Feedback from our customers helps us correct things that need to be corrected, also helps us to become a better establishment for our customers.
Clean! Chef was entertaining and a great cook! Steak was so tender. Server was ok but needs more training. Overall my best experience and food!
Jax, We greatly appreciate the time you took to reach out to us to tell us your feedback on your dining experience with our establishment. Without any feedback, whether positive or negative, we will never know if we are doing something right or wrong for our customers. Feedback from our customers helps us correct things that need to be corrected, also helps us to become a better establishment for our customers.
Kanki has adjusted well to offer a good dining experience under COVID-19 conditions.
Kenneth, Thanks for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff at Kanki will be pleased to learn of your high praise. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best service and entertainment that you will not find at any other Japanese Steakhouse. Thank you, once again, for your kind words.
Had to wait an extra thirty minutes for a party to clear, other than that great.
Zac, Thank you for your dining at Kanki! We hope to see you again soon! Arigato!
Everything was delicious. The drinks were reasonably priced and tasted good. The food was all perfectly cooked. Our chef was very friendly and we had a great time. And the restaurant took necessary precautions for Covid.
Thanks for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff at Kanki will be pleased to learn of your high praise. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best service and entertainment that you will not find at any other Japanese Steakhouse. Thank you, once again, for your kind words.
Excellent service and food was fantastic. Social distance is executed very well.
Crystal, Thank you for your dining at Kanki! We hope to see you again soon! Arigato!
Although modified to be Covid Compliant, there was no decrease in the showmanship that The Kanki promises. It was a great night out!!
Jacquelin, Thanks for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff at Kanki will be pleased to learn of your high praise. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best service and entertainment that you will not find at any other Japanese Steakhouse. Thank you, once again, for your kind words.
FAQs
You can order delivery directly from Kanki Durham using the Order Online button. Kanki Durham also offers takeout which you can order by calling the restaurant at (919) 401-6908.
Kanki Durham is rated 4.4 stars by 147 OpenTable diners.
Kanki Durham does offer gift cards which you can purchase here https://www.kanki.com/giftcards.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.
