Kanki Crabtree

4.5
213 Reviews
$30 and under
Japanese
Since 1972, Kanki has been the Triangle’s favorite Japanese steakhouse and sushi house. Our flagship location at Crabtree Valley Mall is also our most widely recognized. Visit our Japanese restaurant in Raleigh for expertly prepared hibachi fare, sushi, noodle dishes and much more. Our Crabtree location also serves up hibachi meals and appetizers at our bar for extended hours after lunch. Come see why Kanki Crabtree Valley Mall has been voted "Best Japanese Steakhouse and Sushi Bar in the Triangle" for more than 14 years! Our award-winning restaurant provides the perfect setting for a unique family dinner, celebrations or date night.

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What 213 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.7
food
4.5
service
4.4
ambience
4.3
value
Noise · Moderate
94% of people would recommend it to a friend
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BH
BrentH
1 review
Dined 3 days ago
Overall5food5service5ambience5

Great dinner and excellent service. Will definitely go back again

Kanki Crabtree
Responded 11 hours ago

Brent, We here at Kanki Japanese House of Steaks and Sushi are incredibly grateful that you took the time out to leave us this note. Kanki values customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

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BR
BRAEDON
1 review
Dined on January 10, 2021
Overall3food5service3ambience4

The food is outstanding to be honest. This is my second time here, this time for lunch and it’s like the portions weren’t smaller at all. Highly recommend the steak and chicken plate.

Kanki Crabtree
Responded 5 days ago

Braedon, We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Next time, please walk right up a manager and voice your concerns. We'd like to make sure that such mistakes don't happen again. Our team leaders will discuss these events, concerns and address our servers. Again, we apologize and hope the next time you visit Kanki it will be more positive. We look forward to seeing you. Your feedback makes us better.

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SK
SallyK
Raleigh
2 reviews
Dined on December 31, 2020
Overall2food4service2ambience2

We visited your location for New Years Eve. We were seated promptly in a very safe environment. We sat down and the waitress asked if we were ready to order. Seriously? The whole entire dinner was rushed and felt like we were in a cattle trailer. Thank goodness the food was delicious. To go boxes were delivered immediately when the chef left the table before we had really gotten to eat half of the meal. Checks were delivered before being asked if we wanted anything else. The table was cleared before I was finished eating. Horrible experience.

Kanki Crabtree
Responded on January 5, 2021

Sally, We greatly appreciate the time you took to reach out to us to tell us your feedback on your dining experience with our establishment. Without any feedback, whether positive or negative, we will never know if we are doing something right or wrong for our customers. Feedback from our customers helps us correct things that need to be corrected, also helps us to become a better establishment for our customers. We hope to see you back at Kanki in the future! Arigato!

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AF
AkelaF
1 review
Dined on December 31, 2020
Overall4food4service3ambience4

Pretty good food and atmosphere. Our waitress was not really attentive as I think she should have been and when asked what ingredients were used in certain things she seemed annoyed. She was not new and a older woman.

Kanki Crabtree
Responded on January 4, 2021

Akela, Thanks for taking the time to share your valued opinion on Kanki with other Open Table guests. We take pride in giving outstanding service every customers and we are overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

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P
88Pelicans
1 review
Dined on December 30, 2020
Overall5food5service5ambience5

Good food and the chef we had did a great job! He brought fun and humor to the meal!

Kanki Crabtree
Responded on January 4, 2021

Thank you for your dining at Kanki! We hope to see you again soon! Arigato!

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OT
OpenTable Diner
1 review
Dined on December 22, 2020
Overall4food5service4ambience4

The food was great as usual. The atmosphere was a little less exciting due to the COVID-19 restrictions, but that was to be expected. We felt safe and comfortable eating there and the kids still really enjoyed it.

Kanki Crabtree
Responded on December 28, 2020

Thank you for your dining at Kanki! We hope to see you again soon! Arigato!

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V
vipVirginia
Miami
54 reviews
Dined on December 22, 2020
Overall4food4service5ambience4

Good for a quick bite to eat when you are in Crabtree....

Kanki Crabtree
Responded on December 24, 2020

Virginia, Thank you for your dining at Kanki! We hope to see you again soon! Arigato!

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t
territ
1 review
Dined on December 21, 2020
Overall5food5service5ambience5

THey did a great job of keeping everyone safely distanced. Food and atmosphere was excellent!

Kanki Crabtree
Responded on December 23, 2020

Thanks for taking the time to share your valued opinion on Kanki with other Open Table guests. We take pride in giving outstanding service every customers and we are overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

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AE
AET5
1 review
Dined on December 13, 2020
Overall5food5service5ambience5

The host staff was a little rude; but everyone else was great! The food was delicious!

Kanki Crabtree
Responded on December 15, 2020

We greatly appreciate the time you took to reach out to us to tell us your feedback on your dining experience with our establishment. Without any feedback, whether positive or negative, we will never know if we are doing something right or wrong for our customers. We will focus on better customer service from our Front of the House Staff. Feedback from our customers helps us correct things that need to be corrected, also helps us to become a better establishment for our customers.

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KR
KayRose
Raleigh
4 reviews
Dined on December 11, 2020
Overall2food3service2ambience2

Nothing special. Waitress was rude. Margaritas weren’t good. Food portions were large. I’m not pressed to go back.

Kanki Crabtree
Responded on December 13, 2020

Kay, We greatly appreciate the time you took to reach out to us to tell us your feedback on your dining experience with our establishment. Without any feedback, whether, we will never know if we are doing something right or wrong for our customers. Feedback from our customers helps us correct things that need to be corrected, also helps us to become a better establishment for our customers. We hope next time, if you choose to come back we can show you a much better experience.

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OT
OpenTable Diner
Raleigh
1 review
Dined on December 6, 2020
Overall4food4service5ambience5

Overall it was great. The only concern is the fried rice my wife & I ate tasted slightly bitter. We think it may have been slightly scorched during the cooking process. This is first time this has happened after many times dining at Kanki. We didn’t say anything to our chef but we probably should have mentioned it.

Kanki Crabtree
Responded on December 13, 2020

We greatly appreciate the time you took to reach out to us to tell us your feedback on your dining experience with our establishment. Without any feedback, whether positive or negative, we will never know if we are doing something right or wrong for our customers. Feedback from our customers helps us correct things that need to be corrected, also helps us to become a better establishment for our customers.

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j
jeanineb
Raleigh
2 reviews
Dined on December 6, 2020
Overall5food5service5ambience5

My family and I had a blast at Kahnki! The waitress was great and so was our chef! The food tasted delicious as well. So happy we were able to make a reservation and wish we were able to do this all the time as some days we aren’t able too! Great day!

Kanki Crabtree
Responded on December 9, 2020

Jeanine, Thanks for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff at Kanki will be pleased to learn of your high praise. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best service and entertainment that you will not find at any other Japanese Steakhouse. Thank you, once again, for your kind words.

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HC
HeatherC
1 review
Dined on December 4, 2020
Overall5food5service5ambience5

Excellent place to eat with the family to celebrate a special occasion

Kanki Crabtree
Responded on December 7, 2020

Heather, Thank you for taking the time to leave us such a beautiful review. While Open Table places stars next to our business, you are our real star. Most people don't bother to leave reviews about positive experiences unincentivized, and that's what makes you the star. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. We will strive to deliver great experiences consistently, please do come again.

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WH
vipWhitneyH
Raleigh
17 reviews
Dined on November 30, 2020
Overall5food5service4ambience4

Food was amazing per normal!!! The chef was very nice and polite. Service was great! Nothing to complain and will continue to go there!

Kanki Crabtree
Responded on December 3, 2020

Whitney, Thanks for taking the time to share your valued opinion on Kanki with other Open Table guests. We take pride in giving outstanding service every customers and we are overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

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NP
NancyP
Raleigh
2 reviews
Dined on November 27, 2020
Overall5food5service5ambience5

It was great

Kanki Crabtree
Responded on November 30, 2020

Nancy, Thank you for your dining at Kanki! We hope to see you again soon! Arigato!

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CF
vipChuckF
Raleigh
16 reviews
Dined on November 20, 2020
Overall5food5service5ambience5

As always, Lynn as the most pleasant hostess ever, and Albert’s entire staff of chefs, made for another perfect night out!! Love love love the Kanki for over 25 years!! Thanks from the Fergusons

Kanki Crabtree
Responded on November 23, 2020

Chuck, Thanks for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff at Kanki will be pleased to learn of your high praise. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best service and entertainment that you will not find at any other Japanese Steakhouse. Thank you, once again, for your kind words.

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DH
DeanH
1 review
Dined on November 18, 2020
Overall5food4service5ambience5

It was a very enjoyable experience as a teen trying to try new things and make memories with friends. They handled the new social distancing and mask policies very well by splitting the diners and tables which could be very difficult for a hibachi restaurant. Overall great experience and I would recommend this restaurant for any family looking for a fun night out or some friends looking for a thrill on a friday.

Kanki Crabtree
Responded on November 23, 2020

Dean, Thanks for taking the time to share your valued opinion on Kanki with other Open Table guests. We take pride in giving outstanding service every customers and we are overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

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WP
WilliamP
1 review
Dined on November 11, 2020
Overall5food5service5ambience5

The food was great as always. It's a great value for a nice lunch and show. We are dedicated customers and will continue. Plus, the Open Table app made it so easy to make reservations.

Kanki Crabtree
Responded on November 24, 2020

William, We here at Kanki Japanese House of Steaks and Sushi are incredibly grateful that you took the time out to leave us this note. Kanki values customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

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P
Pepper23
1 review
Dined on November 10, 2020
Overall4food4service4ambience4

If you like hibachi, it is a good place to go, nothing extraordinary but clean, good social distancing, all service people wearing masks, and good food.

Kanki Crabtree
Responded on November 13, 2020

Pepper, Thanks for taking the time to share your valued opinion on Kanki with other Open Table guests. We take pride in giving outstanding service every customers and we are overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

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OT
OpenTable Diner
Raleigh
9 reviews
Dined on November 8, 2020
Overall4food5service5ambience5

Daughters birthday

Kanki Crabtree
Responded on November 11, 2020

Thank you for your dining at Kanki! We hope to see you again soon! Arigato!

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JG
JimmieG
1 review
Dined on November 7, 2020
Overall4food5service4ambience4

Parking is terrible! Food is fantastic! Service is Good

Kanki Crabtree
Responded on November 11, 2020

Jimmie, We here at Kanki Japanese House of Steaks and Sushi are incredibly grateful that you took the time out to leave us this note. Kanki values customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

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OT
OpenTable Diner
Raleigh
5 reviews
Dined on November 7, 2020
Overall4food4service2ambience3

My birthday day it was fun Simone pay for me and the chef talk to be a lot

Kanki Crabtree
Responded on November 11, 2020

Thanks for taking the time to share your valued opinion on Kanki with other Open Table guests. We take pride in giving outstanding service every customers and we are overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

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J
James
1 review
Dined on October 28, 2020
Overall3food3service2ambience2

The food was overpriced, dinner show was not impressive as others I found myself watching other tables cook instead of ours.

Kanki Crabtree
Responded on November 2, 2020

James, we want to sincerely apologize for your negative experience in our Crabtree Valley Location. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. You can email us and we will get back to you promptly. We look forward to hearing from you and earning you back your business.

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OT
OpenTable Diner
Columbus
1 review
Dined on October 22, 2020
Overall5food5service5ambience5

Husband’s birthday

Kanki Crabtree
Responded on November 2, 2020

Thank you for your dining at Kanki! We hope to see you again soon! Arigato!

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BA
BdotAllen
Greensboro
1 review
Dined on October 18, 2020
Overall4food4service4ambience4

Dinner is Kanki was excellent. The food was outstanding and the service was excellent. This is my go to spot for my kids to celebrate their birthday.

Kanki Crabtree
Responded on October 23, 2020

Kanki endeavors to go above and beyond for our customers, so for you to leave a positive comment is a source of great pride! I have told the Kanki Staff about your kind comments and they’d love to thank you in person the next time you’re in! We’re grateful for your feedback and look forward to serving you again!

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LS
LisaS
1 review
Dined on October 17, 2020
Overall5food5service5ambience5

The Food was absolutely delicious and service was great!

Kanki Crabtree
Responded on October 20, 2020

Kanki endeavors to go above and beyond for our customers, so for you to leave a positive comment is a source of great pride! I have told the Kanki Staff about your kind comments and they’d love to thank you in person the next time you’re in! We’re grateful for your feedback and look forward to serving you again!

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CB
CharlesB
1 review
Dined on October 16, 2020
Overall5food5service5ambience5

Great food and felt VERY safe with spacing of guests

Kanki Crabtree
Responded on October 20, 2020

We here at Kanki Japanese House of Steaks and Sushi are incredibly grateful that you took the time out to leave us this note. Kanki values customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

Report
T
Teneriad
1 review
Dined on October 16, 2020
Overall5food5service5ambience5

Thanks for the great food and the birthday song and wishes to my grandmother , great service !!! I will be back to try kanki again !

Kanki Crabtree
Responded on October 20, 2020

I’m delighted you had a great experience at Kanki. We’re passionate about serving delicious fresh food right in front of you. So it’s fantastic you enjoyed your Hibachi meal so much! Thank you for leaving such a lovely review, the Kanki team really appreciate the feedback.

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AT
AmyT
Raleigh
1 review
Dined on October 11, 2020
Overall3food3service4ambience3

Maybe the Japanese Steakhouse concept needs an update... it's the same old same old.... maybe teach the chefs how to entertain? That's why you you come.... to be entertained... seemed like they were simply going through the motions... boring...the food was okay... nothing special... too much salt... not sure i will be back anytime soon...

Kanki Crabtree
Responded on October 20, 2020

We greatly appreciate the time you took to reach out to us to tell us your feedback on your dining experience with our establishment. Without any feedback, whether positive or negative, we will never know if we are doing something right or wrong for our customers. Feedback from our customers helps us correct things that need to be corrected, also helps us to become a better establishment for our customers.

Report
AJ
AnnetteJ
1 review
Dined on October 11, 2020
Overall5food5service5ambience5

IT WAS DELICIOUS AND I WILL BE BACK REAL SOON!!! THIS IS MY SONS FAVORITE PLACE TO EAT!!!

Kanki Crabtree
Responded on October 14, 2020

Thanks for taking the time to share your valued opinion on Kanki with other Open Table guests. We take pride in giving outstanding service every customers and we are overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

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L
Lc91245
1 review
Dined on October 9, 2020
Overall2food4service1ambience1

Our chef was not interactive and was very quiet. Not sure if we would return.

Kanki Crabtree
Responded on October 12, 2020

We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Next time, please walk right up a manager and voice your concerns. We'd like to make sure that such mistakes don't happen again. I will make sure to speak directly with our Chief Chef, as well as your assigned chef in hopes to make sure that your chef will be more entertaining next time. Private Note us to let us know your Chefs name. We look forward to hearing from you. Your feedback makes us better.

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OT
OpenTable Diner
1 review
Dined on October 7, 2020
Overall5food5service5ambience5

Wonderful food/service as always! Favorite place for celebrations!

Kanki Crabtree
Responded on October 9, 2020

Thanks for taking the time to share your valued opinion on Kanki with other Open Table guests. We take pride in giving outstanding service every customers and we are overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

Report
OT
OpenTable Diner
Raleigh
1 review
Dined on October 2, 2020
Overall5food5service5ambience5

Great service and food

Kanki Crabtree
Responded on October 5, 2020

Thanks for taking the time to share your valued opinion on Kanki with other Open Table guests. We take pride in giving outstanding service every customers and we are overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

Report
JH
JasonH
1 review
Dined on September 23, 2020
Overall4food4service4ambience4

Service was great. A bit overpriced $17 for hibachi vegetables ?

Kanki Crabtree
Responded on September 28, 2020

Thank you for your dining at Kanki! We hope to see you again soon! Arigato!

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OT
OpenTable Diner
Raleigh
9 reviews
Dined on September 20, 2020
Overall4food4service4ambience4

Dinner was good. They were out of some key items.

Kanki Crabtree
Responded on December 28, 2020

Thank you for your dining at Kanki! We hope to see you again soon! Arigato!

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CP
CharleneP
1 review
Dined on September 20, 2020
Overall3food4service3ambience3

I told the food preparer neither me or my daughter could eat shrimp due to an allergy...he conti ued to cook the food on the same grill barely spaced apart...in addition, he only cleaned off one utensil he was using which was the spatular but not the long fork he was using as well. It was unacceptable, needless to say.
Kanki 1t-501

Kanki Crabtree
Responded on September 28, 2020

We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Next time, please walk right up a manager and voice your concerns. We'd like to make sure that such mistakes don't happen again. Please reach out to us on call or by email at our Durham/Chapel Hill Location of 15-501. We want hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.

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J
Jewels
Raleigh
1 review
Dined on September 20, 2020
Overall3food3service3ambience3

I was very surprised at the portion size of the meal & the fact that prices have gone up. I’d rather spend those prices somewhere else. Disappointing...

Kanki Crabtree
Responded on September 22, 2020

We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Next time, please walk right up a manager and voice your concerns. We'd like to make sure that such mistakes don't happen again. Please reach out to us on call or by email. We want hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.

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C
Craigt
Raleigh
1 review
Dined on September 19, 2020
Overall2food1service2ambience4

Rice didn’t have enough soy
Wait staff was slow to refill drinks
Steak was not properly cooked

Kanki Crabtree
Responded on September 22, 2020

We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Next time, please walk right up a manager and voice your concerns. We'd like to make sure that such mistakes don't happen again. Please reach out to us on call or by email. We want hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.

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AC
AutumnC
1 review
Dined on September 18, 2020
Overall5food5service5ambience5

Best Hibachi around would definitely recommend eating here

Kanki Crabtree
Responded on September 21, 2020

Thank you for your dining at Kanki! We hope to see you again soon! Arigato!

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OT
OpenTable Diner
1 review
Dined on September 17, 2020
Overall4food5service4ambience4

Experience was as good as can be expected with Covid restrictions in place.

Kanki Crabtree
Responded on September 21, 2020

Thank you for your dining at Kanki! We hope to see you again soon! Arigato!

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FAQs

Kanki Crabtree offers takeout which you can order by calling the restaurant at (919) 782-9708.

Kanki Crabtree is rated 4.5 stars by 213 OpenTable diners.

Kanki Crabtree does offer gift cards which you can purchase here https://www.kanki.com/giftcards.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.