Juniper

Reseñas de Juniper de comensales del restaurante. Basadas en valoraciones recientes.

1. K

   Kate

   Nueva Orleans1 reseña

   1.0

   Comieron hace 1 día

   1. Global 1
   2. Comida 4
   3. Servicio 1
   4. Ambiente 3

   Terrible experience. First, we were given the worst table in the house right by the entrance, even though I made reservations in advance. I have had a similar issue with this restaurant in the past in that regard, but was allowed to switch tables after asking. But this time, we were told we could not switch. No biggie. The restaurant was crowded and I understand that there wasn’t any other table. Our waitress was nice enough, but seemed like she was stretched too thin between too many tables. But that’s not her fault. By far the worst part of the night, and the reason why I decided to leave this review (which I never typically do), was because of the woman who brought us our entrees (NOT our waitress!). We were genuinely taken aback by her disrespectful attitude - she slammed down the tray with the dishes at us and just looked at us as if she wanted us to literally grab our plates from the tray ourselves . And then just handed me a random plate, and when i told her that was not my dish, she practically slammed down my correct dish in front of me and said nothing. Such a completely bizarre display of attitude. But the cherry on top is when she hit me in the back with the food tray on her departure from our table. I looked back at her, shocked, and saw that she didn’t even notice that she did so. I had to call out to her from a table or two away and tell her that she had hit me with the tray, to which she replied the rudest and most inauthentic “sorry”. I have never had something like that happen to me in a restraunt. The food was also so underwhelming and overpriced. They completely changed their entire menu since the last time I have been there, and kept none of their most popular dishes. Will never return and will never recommend this restaurant to anyone.
   

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2. C

   Cairey

   Grand Rapids8 reseñas

   4.0

   Comieron hace 2 días

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   The filet was SUPERB. Fun little place. The music pumping through the restaurant didn’t really match the vibe but the food and service was amazing
   

   JuniperRespuesta enviada hoy

   Dear Cairey, We were so pleased to read about your recent visit to Juniper and how wonderful your experience was! The Prime Beef Filet Mignon is a guest favorite, and we were glad to see you enjoyed it so much. We hope you will revisit many times to discover more of what we have to offer. Thank you for your kind rating!  Regards, Cassidy Pulver Director of Outlets
   

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3. M

   Mona

   Atlanta1 reseña

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The service was phenomenal and the food was just fantastic! We got the tempura shrimp, Caesar salad and the filet which was chefs kiss! Will definitely be coming back. The restaurant is beautiful and very picture worthy!
   

   JuniperRespuesta enviada hace 5 días

   Dear Mona, We are thrilled to hear that your dining experience with us at Juniper was enjoyable. Our chef and the entire team are delighted to receive such kind words. It is wonderful to know that our efforts in crafting delicious dishes and providing excellent service resonate with our guests. We were also delighted to learn that you appreciated the service provided by our staff and our beautiful restaurant. Thank you for the kind review, and we hope to see you again soon. Regards, Cassidy Pulver Director of Outlets
   

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4. P

   Pat

   Charleston3 reseñas

   3.0

   Comieron hace 7 días

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 5

   Chicken was wonderful but vegetables weren’t cooked adequately. My chocolate raspberry martini was the best I have ever had! Too expensive for mediocre food. Server , Allison, was amazing though.
   

   JuniperRespuesta enviada hace 5 días

   Dear Pat, Thank you for dining with us and for taking the time to share your thoughts. We’re glad to hear you enjoyed the chicken and that the chocolate raspberry martini was a standout, your kind words about Allison’s service are especially appreciated and will be shared with her. However, we are disappointed that the vegetables and overall value did not meet your expectations, as we strive to exceed our guests’ expectations at all times. We will review your concerns with our culinary team to ensure improvements are made. Thank you again for your candid feedback, and we hope to have another opportunity to serve you in the future. Regards, Cassidy Pulver Director of Outlets
   

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5. J

   Jennifer

   Charleston3 reseñas

   3.0

   Comieron hace 7 días

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 2

   Food is just ok. Music is so loud you can’t have a conversation. It’s got a cool theme and decor.
   

   JuniperRespuesta enviada hace 6 días

   Dear Jennifer, Thank you for your feedback. We're glad to hear you enjoyed the atmosphere and unique decor, but we're sorry that the food and volume of the music detracted from your overall experience. Your comments have been shared with our team as we work to ensure a more balanced and enjoyable dining environment for all our guests. We hope to welcome you back for an improved visit. Regards, Cassidy Pulver Director of Outlets
   

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6. C

   Charlene

   Charleston6 reseñas

   4.0

   Comieron en 2 de mayo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 5

   I really liked the ambiance of Juniper. It is beautiful inside. But for the price, I felt the food could have been better. I think my main complaint though is a place that charges prices like that, the toilets should flush. I had to use the restroom and, while in line, each of us waiting had to tell the others sorry the toilet won’t flush after using it, if they decided to use it. Pretty embarrassing. Neither the sensor or pushing the the handle worked. It was gross. And kinda ruined it for me.
   

   JuniperRespuesta enviada hace 4 días

   Dear Charlene, We want to thank you for taking the time to leave your detailed comments so we can continue to better our restaurant. We are pleased to know you enjoyed our ambiance. However, we regret not meeting every expectation. Thank you once more for dining with us, and we hope to see you again soon at Juniper. Regards, Cassidy Pulver Director of Outlets
   

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7. S

   Stephanie VIP

   Charleston49 reseñas

   5.0

   Comieron en 27 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Persi is a great server with good food recommendations. The shrimp and grits and avocado toast were delicious and the desserts are fantastic
   

   JuniperSe respondió el 28 de abril de 2025

   Dear Stephanie, Thank you for your feedback on your visit to Juniper! We are pleased to know we were able to create a memorable experience for you with our delicious food and desserts. We will make sure Persi gets the recognition he deserves. Please come visit us again soon! Regards, Cassidy Pulver Director of Outlets
   

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8. S

   Sommer

   Charleston1 reseña

   3.0

   Comieron en 25 de abril de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 5

   We didn’t have any napkins or silverware on the table and had to ask for it after receiving food
   

   JuniperSe respondió el 27 de abril de 2025

   Dear Sommer, We're truly sorry to hear that the dining experience fell short due to a lack of proper table setup. This isn’t the level of service we strive to provide, and we appreciate you bringing it to our attention. Your feedback has been shared with our team so we can ensure greater attention to detail moving forward. We hope to have the chance to welcome you back and provide the seamless experience you deserve. Regards, Cassidy Pulver Director of Outlets
   

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9. K

   Kerry

   Charleston1 reseña

   5.0

   Comieron en 24 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We thoroughly enjoyed our evening. The beet and pickled strawberry salad was wonderful. As was the rest of our meal. We loved the setting. I am looking forward to coming again.
   

   JuniperSe respondió el 27 de abril de 2025

   Dear Kerry, Thank you for taking the time to let us know how much you enjoyed dining with us. We are pleased our combination of inspired service with fresh, homemade, local flavor made for a memorable experience. We look forward to serving you again at Juniper. Regards, Cassidy Pulver Director of Outlets
   

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10. A

    Angela

    Charleston1 reseña

    2.0

    Comieron en 20 de abril de 2025

    1. Global 2
    2. Comida 2
    3. Servicio 3
    4. Ambiente 1

    I will never go to Junipers again for a dinner or brunch. Our appointed time for our Easter Brunch was 2:30. They had a man singing and playing a guitar and the level of noise was over the top. I mean this wasn't at night when people might like listening to someone who if anything was a mediocre singer. We wanted a time to relax and enjoy conversation with one another. In fact, they sat us right next to this performer. We asked for a table away and they said they had a lot more people coming in. That was an all out lie since we were near the time they were closing up the restaurant for Easter BRUNCH and half of the tables in the restaurant were empty. The food was greasy and the selection in the dessert were cookies and cupcakes. No imagination there. This place may be nice for those who like mediocre food and the and watered down Mimosas with artificial orange juice. 🤮 Go for the view and one drink and you'll be happy.
    

    JuniperSe respondió el 22 de abril de 2025

    Dear Angela, Thank you for taking the time to share your recent experience with us. We’re truly sorry to hear that your Easter brunch did not meet expectations and that several aspects of your visit were disappointing. We understand how important it is for guests to enjoy a relaxed and comfortable atmosphere, especially on special occasions. We regret that the volume of live music interfered with your ability to enjoy your time, and that we were not able to accommodate your request for a different table. We will certainly look into what transpired and will ensure such incidents do not reoccur. We hope you will give us another opportunity in the future. Regards, Cassidy Pulver Director of Outlets
    

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