Juliet Italian Kitchen - Georgetown

Juliet Italian Kitchen - Georgetown reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   ROBERT

   Austin1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The food was abysmal. The pasta looked like it came from a frozen meal and was brought out from under a heat lamp. The drinks were over poured and the serving of steak and eggs was a laughable portion of eggs. I would never recommend anyone wasting their time with this restaurant.
   

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2. S

   Sandy VIP

   Austin75 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We sat outside upstairs and had a lovely Sunday evening dinner there.
   

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3. N

   Nancy VIP

   Hawaii45 reviews

   4.0

   Dined on May 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lunch was enjoyable; however, entrees didn’t come out all together…3 arrived and then there was quite a delay before the 4th entree arrived. Then, a much longer delay on the last of our 5 entrees. Service was friendly… The Caesar salads and the sandwich were bland. Focaccia, spicy pasta & chicken piccata excellent!
   

   Juliet Italian Kitchen - GeorgetownResponded on May 3, 2025

   Thanks for visiting us, Nancy! We're glad to hear that you enjoyed your lunch at Juliet Italian Kitchen - Georgetown. We apologize for the mix-up with your entrees and the delay in service. We're pleased to hear that you found our service friendly and our dishes delicious. We're always striving to improve and your feedback is invaluable in that process. We hope to see you again soon for more enjoyable meals!
   

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4. s

   shelby

   Austin1 review

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Our server was very slow, inattentive. He was leaning up against a wall snapping his fingers most times I saw him. Our food came out 45+ minute after ordering. I do understand we were there right at open but on Easter Sunday they should have been prepared. Once our food finally came out it was cold and bland. The saving point was the general manager was very polite and did what he could to make it right.
   

   Juliet Italian Kitchen - GeorgetownResponded on April 22, 2025

   Thanks for the feedback, Shelby. We're truly sorry to hear that your experience at Juliet Italian Kitchen - Georgetown didn't meet your expectations. It's our goal to provide prompt service and delicious food, and we apologize for falling short this time. We're glad to hear that our management team was polite in their response, and we'll certainly strive to improve our service. We hope you'll give us another chance to serve you better in the future. Best regards, The Management Team
   

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5. J

   Janet

   New York City7 reviews

   2.0

   Dined on April 9, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   The food was good - basic Italian food. Noise level was very loud - probably because there was a very loud country western guitar player in the room. We had to shout to hear each other over him. So did every other table. Our server, an older gentleman, was poor. We sat for 20 minutes before I could flag him down to order drinks. I was going to get a glass of wine with my dinner but he never came back so I didn't bother. Not worth returning.
   

   Juliet Italian Kitchen - GeorgetownResponded on April 10, 2025

   Hello Janet, Thank you for taking the time to share your experience at Juliet Italian Kitchen - Georgetown. We're glad to hear that you enjoyed our basic Italian food, but we're sorry to hear about the noise level and the service you received. We strive to provide a comfortable and enjoyable dining experience for all our guests, and we regret that we fell short during your visit. We will certainly take your feedback into consideration as we continuously work to improve our service. We hope you'll give us another chance to serve you better in the future. Best regards, Juliet Italian Kitchen - Georgetown Management Team
   

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6. C

   Carolyn

   Exclusive1 review

   5.0

   Dined on April 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Disappointed that when a wine on happy hour isn’t available, waiter should be able to give another choice.
   

   Juliet Italian Kitchen - GeorgetownResponded on April 22, 2025

   Hi Carolyn, thank you for your feedback and for giving us a perfect rating. We're thrilled to hear that you enjoyed our food and found good value in our pricing. However, we're sorry to hear about your disappointment regarding the wine selection. We always aim to provide a diverse and quality selection to our customers and we'll certainly take your feedback into consideration. We hope to see you again soon at Juliet Italian Kitchen - Georgetown and we promise to make your next visit a perfect one. Best, The Management Team
   

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7. OT

   OpenTable Diner

   Philadelphia3 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food is always good and the service friendly We like sitting upstairs with the view of the square
   

   Juliet Italian Kitchen - GeorgetownResponded on April 3, 2025

   Thanks for visiting us at Juliet Italian Kitchen - Georgetown! We're thrilled to hear that you enjoyed our food and found our service to be friendly. We appreciate your feedback and are glad you like our view of the square. We're always striving to provide an excellent dining experience for our guests. We hope to see you again soon.
   

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8. J

   Joseph

   Austin6 reviews

   3.0

   Dined on March 21, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I don’t often complain. We live in Georgetown and this was our second time here. Thought we’d give them another shot after our first salty experience. The place is in a great location and its beautiful inside but the food and service could be better. At 530 they were out of Cioppino. At 530! So I ordered chicken parm and the meat was stringy, like string cheese and the option was a bit small and the side of spaghetti was not hot. Not cold but not hot. My wife had chicken Marsala which was like no chicken Marsala she ever had. No mushrooms and the Marsala sauce was not gravy…more like water. We both ordered iced teas and after our meals came no one offered refills and we sat with our completed plates for a while. For what we paid they can do better and there are other choices.
   

   Juliet Italian Kitchen - GeorgetownResponded on April 3, 2025

   Hi Joseph, We're sorry to hear that your recent visit to Juliet Italian Kitchen - Georgetown didn't meet your expectations. We're disappointed to hear about the issues with our food and service. We appreciate your feedback and will certainly take it into account as we continually strive to improve our offerings and service. We hope to have the opportunity to serve you again and provide a better experience. Best regards, The Management Team
   

   2 people found this helpful

9. L

   Lisa

   Austin4 reviews

   5.0

   Dined on March 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fantastic waiter! Enhanced a lovely birthday celebration.
   

   Juliet Italian Kitchen - GeorgetownResponded on April 3, 2025

   Thanks for the feedback, Lisa! We're thrilled to hear that you enjoyed your birthday celebration at Juliet Italian Kitchen - Georgetown. It's wonderful to know that our waiter made your experience memorable. We strive to provide excellent food and service and your kind words affirm that we're on the right track. We look forward to serving you again soon!
   

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10. C

    Carol VIP

    Seattle5 reviews

    3.0

    Dined on March 9, 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3

    The upstairs windows have no covering. The only tables available were by three large windows. At 6 pm the sun was glaring into these windows Window coverings would have been nice. The noise level upstairs was very high thanks to a large table nearby. The food is ok but not great. It has a great location overlooking the town square.
    

    Juliet Italian Kitchen - GeorgetownResponded on April 3, 2025

    Thanks for the review, Carol! We're glad to hear that you found our location to be convenient and enjoyed the view. We apologize for the inconvenience caused by the high noise level upstairs, and we appreciate your suggestion about window coverings. We're always looking for ways to improve, and your feedback is valuable to us. We're glad to hear that you enjoyed our service and food. We hope to welcome you back to Juliet Italian Kitchen - Georgetown soon for a more peaceful dining experience.
    

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