Juliet Italian Kitchen - Arboretum

Le recensioni di Juliet Italian Kitchen - Arboretum delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. B

   Brett VIP

   Austin3 recensioni

   2.0

   Visitato 7 giorni fa

   1. Complessivo 2
   2. Cibo 2
   3. Servizio 3
   4. Atmosfera 3

   Menu changed. Food quality was not what it used to be. Everything significantly more expensive. Watch out for the per glass wine costs.
   

   Juliet Italian Kitchen - ArboretumHa risposto 5 giorni fa

   Brett, we're very sorry you were disappointed by your last visit. We're going to start rotating more seasonal options through the menu throughout the year so if you have any specific notes as to what you did or didn't enjoy please don't hesitate to share them!
   

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2. R

   Ronald

   Austin2 recensioni

   5.0

   Visitato il giorno 20 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Wonderful experience. The spaghetti noodles were fresh and the service was attentive without being overbearing.
   

   Juliet Italian Kitchen - ArboretumRisposta inviata il giorno 21 aprile 2025

   Ronald, thank you for taking the time to leave us this wonderful review! We really appreciate it and hope to have you back again soon.
   

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3. M

   Michael

   Austin11 recensioni

   5.0

   Visitato il giorno 20 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Morgan did a wonderful job. We appreciated her attention and made it a great Easter experience.
   

   Juliet Italian Kitchen - ArboretumRisposta inviata il giorno 21 aprile 2025

   Michael, thank you for this great review! We're very happy to hear that Morgan helped to make your Easter Sunday so memorable and enjoyable and hope to have you back again soon.
   

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4. A

   Amber

   Oklahoma City1 recensione

   5.0

   Visitato il giorno 19 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Celebrated a milestone and our server was delightful. Hats off the chef for the delicious meals. We will be back!
   

   Juliet Italian Kitchen - ArboretumHa risposto 1 giorno fa

   Amber, thank you very much for taking the time to leave us this review! We will make sure to pass along your compliments to your server and our Chef team. Thank you again and we look forward to your next visit!
   

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5. B

   Brenna

   Austin5 recensioni

   5.0

   Visitato il giorno 18 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Service and food were excellent. Would recommend indoor or outdoor seating.
   

   Juliet Italian Kitchen - ArboretumRisposta inviata il giorno 19 aprile 2025

   Brenna, thank you for taking the time to leave us this terrific review! We really appreciate it and hope to have you back again soon.
   

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6. T

   Todd

   San Francisco2 recensioni

   2.0

   Visitato il giorno 6 aprile 2025

   1. Complessivo 2
   2. Cibo 1
   3. Servizio 3
   4. Atmosfera 2

   Underwhelming. Food was well below average. Seating was uncomfortable. Because tables are so close together combined with uncarpeted flooring, it was loud despite being mostly empty. The space has a lot of potential, though not currently being realized. Cannot recommend and no plans to revisit. What a shame.
   

   Juliet Italian Kitchen - ArboretumRisposta inviata il giorno 9 aprile 2025

   Todd, we're very sorry that you didn't enjoy yourself during your visit with us. Rest assured that all of your notes have been relayed to our Chef and Management teams and that we appreciate you taking the time to give us this constructive criticism. We hope you'll reconsider and give us another chance in the future.
   

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7. W

   William

   Austin2 recensioni

   2.0

   Visitato il giorno 5 aprile 2025

   1. Complessivo 2
   2. Cibo 3
   3. Servizio 1
   4. Atmosfera 2

   The food was slightly above average, though the service was horrible. Very inattentive. Never brought bread to the table, even after we asked half-way through the meal. We had to repeatedly ask for drink refills. The only prompt attention we received was to process the check. Tables are positioned very close to one another and the noise level was unusually high, making the experience all the more dismal.
   

   Juliet Italian Kitchen - ArboretumRisposta inviata il giorno 6 aprile 2025

   William, we are sincerely sorry that you didn't enjoy your experience with us the other night. I can assure you that all of your service notes have been taken seriously and addressed so as to prevent anything like this from happening again. Thank you for informing us about this as we are always looking for ways to improve. We hope you'll give us another chance in the future so we'll be able to show what our standards are in order to give you the experience you deserve. Thank you again and please feel free to reach out to us with any further questions or concerns!
   

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8. OT

   Utente OpenTable VIP

   Greater Boston1 recensione

   2.0

   Visitato il giorno 16 marzo 2025

   1. Complessivo 2
   2. Cibo 1
   3. Servizio 5
   4. Atmosfera 4

   Servers were very kind and attentive, but the food was diabolical. Butternut squash Soup was seemingly microwaved from a can and tasted like something Gerbers would be ashamed to put into their processed baby food. God knows what they added as a garnish... maybe cream, but it tasted like sour cream. After 3 spoonfuls I had to meditate my way out of gagging. Lamb Ragu - again, a microwave special... pasta was congealed to form one large mass and must have fused together during its "cooking process" $134 for 3 people - That's pure profit when you're salvaging food from a dumpster and serving it to your customers.
   

   Juliet Italian Kitchen - ArboretumRisposta inviata il giorno 19 marzo 2025

   We are so sorry to hear your thoughts on your meal the other night. I can assure you that all of our dishes are scratch-made in-house so our Chef team does read and take seriously every food related review we receive and that yours will be no different. We appreciate your compliments to the service and hope you'll come back and give us another chance in the future.
   

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9. G

   George VIP

   San Antonio66 recensioni

   3.0

   Visitato il giorno 15 marzo 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 5
   4. Atmosfera 2

   Our second time here, we had a bottle of Montepulciano, reasonably priced, split a Caesar salad, small amount chopped fresh lettuce but dressing nothing to write home about. Bread is ok, I prefer crustier bread like Ciabbata, main course I ordered Ciopinno, my wife Spicy Rigatoni ala Vodka. Rigatoni was good, our excellent waitress Haley warned us about its spiciness (thank you!), my shrimp tasted like they had been frozen, and something was missing... Haley reviewed the menu and determined they had omitted my salmon. When she brought that, it was perfectly cooked. Quite noisy, we will return to try other menu items if we can get Haley again.
   

   Juliet Italian Kitchen - ArboretumRisposta inviata il giorno 16 marzo 2025

   George, thank you very much for taking the time to leave us and Haley this review! Please rest assured that our Chef team reads and takes seriously every food-related review we receive and that yours will be no different. We'll make sure to pass your compliments on to Haley and look forward to having you back soon!
   

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10. S

    Sheralee VIP

    Dallas24 recensioni

    5.0

    Visitato il giorno 14 marzo 2025

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    Went to celebrate a 60 th birthday! Lunch options were very good and quality and quantity of it was great. Server was very good. Verified with the hostess that I had a birthday person attend but nothing happened.
    

    Juliet Italian Kitchen - ArboretumRisposta inviata il giorno 15 marzo 2025

    Sheralee, we're very sorry that the birthday was not acknowledged during your meal! It has always been policy to surprise any birthdays with complimentary dessert so someone definitely dropped the ball in that regard. I can assure you we'll do everything in our power to make sure such an oversight doesn't occur again. All that being said, we're very pleased that you enjoyed the food and service otherwise. Thank you for taking the time to leave this review and we hope you'll come back again in the future!
    

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