Joe's Crab Shack - Aurora

Bit of a tough night at Joe's. Was quiet and I got a table right away, but the service was fitful and ambivalent at best and begrudged at worst. I ordered an expensive drink that wasn't very good and came with a cheap plastic shaker, but I'd rather the drink simply been worth the price. The lobster bisque tasted decent, but was extremely short on lobster. The crab cake was the star of the show, I grew up eating the very best in MD and I know my cakes so I was surprised at how good this one was. But the rest of the East Coast Platter was a bit lackluster, with the clams only so-so and the fish best left on the plate. I added on lobster tails, but they "were very frozen" and took forever to arrive. To the manager's credit they took them off the bill and threw in an extra, but the quality left pretty much everything to be desired and I'm certain I wouldn't have paid for them in any case. I've had much better at Joe's in the past, so this wasn't a deal-breaker for me, but the location in Aurora could use a bit of polish for a seafood place where one can easily spend $50 or more per person. Better prep, livelier/friendlier service, and a better bar tender would be good places to start.

Although we were on the patio it is a very pleasurable day. The food was excellent and the staff was superb. Absolutely outstanding.

Usually very good. Food was cold, it was cold inside, wore my coat, they were out of several wines. Just not good at all. Very disappointed 😞

The “heaters” weren’t heating anything. Miserable to eat outside. No drop-down tarp to block any drafts. It was in the middle of the daytime and it was freezing. More effort should be put in, even though business is low, to ensure some minimal comfort as a paying customer.

We were able to make reservations but when we got there - there was no one to assist us, the place was empty and all tables and chairs were moved aside both indoor and outdoor. There was no attendant, so we left !

A steam pot is my death row meal. There are not a lot of places to get them in Denver. Joe's Crab Shack always delivers when I have the craving. Service is hit or miss, but the wait staff is always friendly and knowledgeable, just sometimes slow. I will go back and recommend it to friends.

Great service, a little noisy but not bad, food was excellent, social distancing was great.

We really enjoyed the food. Many different selections to choose from on the menu.

I can not remember our server's name it was a pretty name. I know it started with an S. She was amazing! Loved her eye makeup it sparkled as she did! Thank you!

Good food great service!!!

Love Joe's, one of my favorite places to eat. A little expensive but worth it. The closest one to me shut down so I don't get it as often as I wish. Love when I get to.

My birthday

Birthday dinner for my family

Our server was great to start off but then got a little busy. My boyfriend never got a soda refill. Also, we are crab pot novices and didn't know you are suppose to keep the plate on top to keep your "pot" warm so that would have been nice to know instead of figuring out for myself after it was too late.

Joe’s never disappoints. Food is good and great service from Terry

Server had Great attitude and was helpful

Great dinner experience. Our server, Kat, was terrific! The food and drinks are always excellent at Joe’s.

great dinner this time. the crab legs tasted better than previous visits.

We went to Joe's to celebrate a birthday and it was ok for that. We understand that all of the labor force is a bit lacking due to the low unemployment so, it's true; good help is hard to find.
That being said....we had a nice waitress, ordered apps that came out rather quickly considering but, once we ordered our dinner selections, it took forever for the food to arrive and then it was lukewarm as if it had been sitting around awhile.
The shrimp was very good. The crab cake mushy. The fish pieces were bland. The margaritas were delightful. Nice touch to send home the jar them came in.

Terrible service. Reservation was passed up and we had to wait long past our time. Did not get any silverware until we asked 5 times. Food was OK. Best part was the simple fountain drinks we got, lemonade and Dr. Pepper... We probably will never go back.

The food was okay. My son loved his crab but the crab cake was not good. I felt like everything was dirty and didn't want to touch anything. The server was good. It was my son's 15th birthday and no special treat?? They just embarrassed him and sang him Happy Birthday.

Food is great and good price.

I love Joes..... But it's just not as good as it used to be.
It used to feel like a party every time you went -- but they did away with the dancing and interactive waitstaff. They changed to music soundtrack too.

The food is good -- but you can see more and more changes to save money. For example, they changed to a lower quality sausage and instead of mini potatoes, large potatoes are used in the crab pots.
The food is getting saltier too.

There's something about Joes that still makes it fun! But maybe it's my nostalgia for the days when everyone would be up and dancing to Car Wash or Love Shack!

But I used to have to wait for a table -- and now, you can just walk in with out reservations and generally be seated immediately. I guess the dwindling crowd/demand says a lot.......

The only issue that kept on getting brought up at our table was the heat and lack of AC. To be fair it was July however they should consider it.

We were seated quickly and the server was attentive. The crab was over cooked and mushy. Not a good meal for the price.

Our waiter was the best! The food was excellent. The only thing wrong was that we had a party of 8 and they only put 2 small tables together and we were elbow to elbow. In the future if the Restarant wouldn’t give us more space we would dine somewhere else. But as long as they could give us the space we need we would definitely come back again and again.

It’s hard to get good seafood in Colorado but their steam pots were delicious! It’s a little pricey but probably not unreasonable for seafood. Wait staff and ambiance were great as well!

Great customer service! Delicious food, good value!

Great food and gathering place for family super friendly staff

This restaurant needs a makeover ! Floor was sticky, The booth they were putting us in was horrible, the seats were literally held together with duct tape !!!

The food was HORRIBLE. Very disappointing. I would recommend making the drive to The Westminster location.

I made a reservation and they did not honor it. We had to fit 5 people in a small booth. The manager was also very rude.

Service was great little pricey took the family it was good time

The food was delicious. The price was a bit high for what it was. It wasn’t the cleanest place.

Wanted to like it more. The food was just subpar and for a $33 bucket of crab expected it to not taste like it was 2 days old. We saw our waitress three times. Order, after we flagged her down, and when it was time to pay the bill. We were one of four tables. The emptiness should have been our first clue.

The food wasn't the best and it did not meet the price we were paying for it. Had good reviews and we expected more from them.

We arrived for a reservation time and they did not have it but that's not that big of a deal the big deal was when we received our sample appetizer it was so small and they hardly put and food on it them when our entrees came out my husband started eating his salmon and I looked over because he asked if I wanted a bite I said no and you are not going to eat it eaither because it is raw so my husband rushed to the bathroom because he felt sick then i told the waiter and she took it and said sorry and she will get him a new one and of course they took the one plate off the check because there was no way to argue how raw the salmon was the bathroom was disgusting and the manager never even came over to talk or apologize for what had happened so disappointed in or recent visit.

It was a great time and nice service

Good food, friendly staff, not too busy.

Awesome food & friendly staff!