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Jade Steak & Sushi - East Bank, Cleveland, OH

Jade Steak & Sushi - East Bank

2.4
2.4
297 Reviews
$31 to $50
Asian
Cleveland’s hottest new entertainment destination, Jade New Asian & Sushi Bar is located in Cleveland’s vibrant East Bank of the Flats on the water. Perched at the mouth of the Cuyahoga River with stunning views of rowboats, freight ships and Lake Erie, our passionate service in a sophisticated, cosmopolitan environment is the perfect dining and entertainment destination for your celebrations.

Our talented Chefs serve fresh takes on Creative Asian Fusion Cuisine across 3 levels:

Sushi Lounge Floor 1: elevated sushi and cocktail lounge on the first floor.
Dining Room Floor 2: upscale Asian inspired Cocktail Bar, Jade Dining Room and Private Dining Room.
Jade Social Floor 3: rooftop patio Social Club. Closed for the winter season.
For inquiries, kindly email jadeeastbankflats@gmail.com and we will assist you shortly. We look forward to serving you!

Permanently Closed

This restaurant is permanently closed.

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Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Asian, Sushi, Steak
  • Hours of operation
    Mon–Thu 4:00 pm–10:30 pm Fri, Sat 4:00 pm–11:30 pm Sun 4:00 pm–8:30 pm
  • Phone number
    (216) 815-8700
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Neighborhood
    Downtown Cleveland
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

What 297 people are saying

Overall ratings and reviews

2.4
2.4 based on recent ratings
  • 2.7Food
  • 2.5Service
  • 2.7Ambience
  • 2.5Value

NoiseEnergetic

297 Reviews
  1. OpenTable Diner

    Cleveland

    1 review

    1.0

    1 review

    Dined on April 30, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    They are shut down. Called because we had a reservation and phone. Number is not in use. Happy birthday to me

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  2. OpenTable Diner

    Charlotte

    2 reviews

    vip
    1.0

    2 reviews

    Dined on April 7, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    It is closed with a For Lease sign in the front—-even though they are accepting reservations

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  3. OpenTable Diner

    Cleveland

    1 review

    1.0

    1 review

    Dined on April 6, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    I received an emailed prior to our reservation that the restaurant confirmed twice. Myself and all my guests arrived to find there was a FOR LEASE sign on the door. The place was closed. Very poor experience. They clearly didn’t “confirm” anything.

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  4. 1234

    Cleveland

    1 review

    1.0

    1 review

    Dined on March 31, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Horrible experience, booked on open table, held with a credit card, confirmed via text, got to restaurant, and the place has been closed for a long time. Even had to pay 20.00 in parking! Horrible.

    Is this helpful?

  5. Andr

    Cleveland

    1 review

    2.0

    1 review

    Dined on January 28, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 4
    Treated a friend for a birthday. All the tables got served before we did. They forgot 2 dishes. Brought them with a 40 min delay. Forgot the last dish we ordered which we ended up cancelling. No one offered any desert options. Horrible experience.

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  6. OpenTable Diner

    Chicago

    4 reviews

    3.0

    4 reviews

    Dined on January 27, 2024

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 5
    I made a reservation for 4pm since it was available on open table but they don’t open till 5. They called about 2 hours before our reservation and let me know. Everything was great, my only complaint is how smell the appetizer tacos are for the value. They truly are a two bite crispy lobster taco. I think adding a third one would make more sense for how much it costs. Sushi was delicious!

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  7. AndreaH

    Cleveland

    2 reviews

    3.0

    2 reviews

    Dined on January 21, 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 3
    Very poor service. Disappointing for such a beautiful space

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  8. OpenTable Diner

    Cleveland

    1 review

    2.0

    1 review

    Dined on January 20, 2024

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 1
    No heat in the place! Had to wear my coat all through dinner

    Is this helpful?

  9. OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on January 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing experience but was charged for something we didn’t order so instead of taking it off she brought up a shot of vodka ???? Neither of us wanted that and seems very odd

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  10. leebee

    Cleveland

    52 reviews

    vip
    4.0

    52 reviews

    Dined on January 6, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    Food was very enjoyable. Brussels sprouts were perfectly crispy, sweet yet tangy. Spicy Edamame was quite spicy. All sushi was tasteful. Their play on an Asian salad with ginger was highly elevated and fresh. The chocolate pot de crème may be one of the best desserts in Cleveland! The toasted marshmallows on top brought the dessert up a notch. Service was fair/adequate. Quite loud also.

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FAQs

Jade Steak & Sushi - East Bank offers takeout which you can order by calling the restaurant at (216) 815-8700.

Jade Steak & Sushi - East Bank is rated 2.4 stars by 297 OpenTable diners.

Permanently Closed

This restaurant is permanently closed.

Order delivery or takeout

Google Map for Jade Steak & Sushi - East Bank

1048 Old River Rd, Cleveland, OH 44113

Dining areas

Additional information

  • Neighborhood
    Downtown Cleveland
  • Hours of operation
    Mon–Thu 4:00 pm–10:30 pm Fri, Sat 4:00 pm–11:30 pm Sun 4:00 pm–8:30 pm
  • Price
    $31 to $50
  • Cuisines
    Asian, Sushi, Steak
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
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