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  3. Orlando / Central Florida East
  4. Orlando
  5. I Drive / Sand Lake
Jack's Place at The Rosen Plaza Hotel, Orlando, FL

Jack's Place at The Rosen Plaza Hotel

4.5
4.5
660 Reviews
$31 to $50
Steakhouse
Top Tags:
Multiple-year recipient of Orlando Magazine’s “Best Restaurant on International Drive” award, offers superb dining while surrounding its guests with the world’s largest collection of autographed caricatures. Prime steak and fresh seafood are served in this casual fine dining establishment.

Make a reservation

2 people
7:00 PM
Booked 10 times today

Additional information

  • Dining style
    Casual Dining
  • Cuisines
    Steakhouse, Seafood
  • Hours of operation
    Dinner Tue–Sun 5:00 pm–9:00 pm
  • Phone number
    (407) 996-1787
  • Website
    http://www.jacksplacerestaurant.com/
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Resort Casual
  • Executive chef
    Ricky Lopez
  • Private party facilities
    Buy-outs and Semi-Private available ( Optional Menu )
  • Private party contact
    John Nichols: (407) 996-0516
  • Location
    9700 Intl Dr, Orlando, FL 32819-8100
  • Neighborhood
    I Drive / Sand Lake
  • Cross street
    Pointe Plaza Blvd.
  • Parking details
    Complimentary Self Parking - $15 discounted valet parking
  • Entertainment
    Caricature Artist every Friday and Saturday from 6 PM to 9 PM.
  • Additional
    Bar/Lounge, Full Bar, Gluten-free Options, Non-Smoking, Wheelchair Access, Wine

What 660 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.6Food
  • 4.6Service
  • 4.6Ambience
  • 4.6Value

Noise • Moderate

Loved For

  • Orlando / Central Florida East

    Romantic

  • Orlando

    Romantic

660 Reviews

  1. JohnN

    1 review

    1.0

    1 review

    Dined 4 days ago

    overall1food2service2ambience2
    Our party of 4 had never dined at Jack's before and we were excited for a wonderful evening out. My wife and I were also celebrating her birthday. The first thing they did was to seat us at a table right in the walkway, where one person in our party was constantly being bumped by people walking by! The people would apologize as they bumped him, but no-one every bothered to move us to another table! He must have been bumped 10+ times! We all selected from the Orlando's Magical Dining Menu. To start, the bread that they brought us was cold. Even when we asked for warm bread, our waiter still brought out cold bread. Then it took about 35 to 45 minutes between each and every entrée! I kid you not! We were there for 3 hours! And when food did arrive, IT WASN'T WORTH THE WAIT! My spouse and I ordered the filet mignon with au gratin potatoes. The filets were delicious, but neither of us could eat the discussing au gratins. Our friends ordered other items from the Magical Dining menu and were not pleased with their meals either. One of them said that the best thing that they had all night was the Coca Cola - ouch! They didn't even like the Key Lime pie. We asked to have our Caricatures done, hoping to get something great for our over $100 per couple, but when she returned with the sketches, they were unrecognizable. We all asked each other who the hell did she draw? They looked nothing like us. I was told prior to our arrival that they have more than one person that does the caricatures -- maybe we just came on the wrong night?! The 4 of us do not agree with the positive reviews at all! We would never return to Jack's and would not recommend it.

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  2. Khensley

    Orlando

    7 reviews

    vip
    5.0

    7 reviews

    Dined 4 days ago

    overall5food5service5ambience4
    Tara was our server and she was fantastic. We had the sea bass and filet and they were both delicious.

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  3. Nana

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    Delicious food and good service! We will come back again.

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  4. OpenTable Diner

    Orlando

    17 reviews

    5.0

    17 reviews

    Dined 5 days ago

    overall5food5service5ambience5
    Delicious food, serve was on point. Would definitely go back

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  5. MikeB

    Orlando

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    Enjoyed the Ahi Tuna appetizer. The 8 oz filet was cooked to perfection. Had the key lime pie for a wonderful treat. All the food presentation was superb. Our server, Yasir, did e great job taking care of us during our dining experience. Will go again.

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  6. OpenTable Diner

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on September 18, 2023

    overall5food5service5ambience5
    Outstanding experience at Jack’s tonight. Daniel our server friendly professional & on point. Magical dining filet is superb. Key lime tangy just right. Lemon drop is lovely. Highlight surprise: melt in your mouth escargot in a classic garlic butter topped with a sweet pastry-salty sweet-to die for! TY Chef Frank!

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  7. BobT

    Orlando

    31 reviews

    vip
    5.0

    31 reviews

    Dined on September 17, 2023

    overall5food5service5ambience5
    Steak and soup were excellent! Had a reservation for 6 traffic held me up got there at 6:10 and they put me on a waiting list wasn’t happy about that!

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  8. KarynW

    Orlando

    7 reviews

    5.0

    7 reviews

    Dined on September 16, 2023

    overall5food5service5ambience5
    We came to try Jacks for Magical Dining. We were not disappointed. The food, service, costs were great. I had the sea bass and it was cooked to perfection. Everyone's filets looked tasty as well. The macarons and sorbet for dessert finished the meal off perfectly. Our server Caleb was so attentive and accommodating. We will definitely come back!

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  9. KarlaM

    1 review

    5.0

    1 review

    Dined on September 16, 2023

    overall5food5service5ambience5
    We were invited to celebrate grandparents day, we sure enjoyed great service from staff, magical menu was on point. We loved the complementary caricatures offered. We will be back!

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  10. Outstanding

    Orlando

    43 reviews

    vip
    5.0

    43 reviews

    Dined on September 16, 2023

    overall5food5service5ambience5
    We were a party of 4. The food and presentation were all outstanding. Excellent service. We will definitely return.

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  11. JoanP

    1 review

    5.0

    1 review

    Dined on September 16, 2023

    overall5food5service5ambience5
    A very well kept secret. The staff was friendly and I was impressed that the restaurant called ahead to confirm. The food was excellent! However, my mistake was filling up on the wonderful warm bread they served while we waited for our meal (now I have lunch for work). The atmosphere was lively and parking was easy and effortless. I will be going back.

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  12. Tank

    San Francisco

    1 review

    5.0

    1 review

    Dined on September 15, 2023

    overall5food5service4ambience4
    The Magical dinning special provide outstanding value and experience!!

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  13. Mike

    1 review

    1.0

    1 review

    Dined on September 14, 2023

    overall1food1service1ambience5
    It was our 40th anniversary, and our reservation was for September 14, 2023, at 6:30pm under Michael Montgomery. We arrived at 6:30pm and was greeted by Stephanie Kelsoe assistant manager. She sat us at a very nice booth than we received water and bread. Ten minutes went by no server we stopped another server and she said she would get our server. Our server was around the corner doing nothing. She said she didn't know we was even there no one told her. We ordered appetizers they came than my husband ordered the filet med he said make sure its med and I ordered the Sea Bass food came out the filet was med well to almost well. First thing the server should have waited to see if steak was cooked right. She didn't come back to check on us, so my husband had to go to the hostess stand and get a supervisor she took the food back. We waited and waited that food should have been cooked on the fly. We eventually got up and told the manager we were leaving my anniversary dinner was ruined we were really looking forward to dining. Because we have our own catering business and were very busy and never have time to enjoy a nice dinner. We were looking forward to enjoying some great food for our 40th anniversary. It was a horrible night, this is unacceptable. I've work in the restaurant business for 30 years at the Peabody Hotel and Hyatt. Now I have my own catering business. I can tell you this would never happen on my watch. I would have never let a guest leave unhappy. The guest is always right. You need to retrain your severs and managers!!!! Thanks for ruining my anniversary night. Karen Montgomery 407-443-2779 bigmikescatering.net

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  14. Skittles

    Orlando

    6 reviews

    5.0

    6 reviews

    Dined on September 13, 2023

    overall5food5service5ambience5
    Angelo was our server for the evening. He was amazing; checking on us frequently, courteous, and knowledgeable! The entire staff gave us a great dinner experience for my husband’s birthday celebration. The food was beyond delicious, cooked to perfection just as we ordered, and enjoyable. Perfect!

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  15. RudolphS

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on September 13, 2023

    overall5food5service5ambience5
    Excellent experience. Outstanding service and food!

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  16. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 13, 2023

    overall5food5service5ambience5
    Everyone and Everything was FABULOUS! Delicious food! Thanks for a wonderful dining experience.

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  17. Patron

    Philadelphia

    4 reviews

    4.0

    4 reviews

    Dined on September 10, 2023

    overall4food4service5ambience4
    We tried the magical dining. We've tried several this year and this was in the bottom of our list. The appetizers Ahi Tuna and dessert macaroons was excellent. The main course sea bass was disappointing. I would not go back. However, the staff was most professional & hospitable!! We enjoyed the kindness he bestowed!

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  18. MikeS

    San Francisco

    8 reviews

    4.0

    8 reviews

    Dined on September 10, 2023

    overall4food4service5ambience4
    Good food and great service. Very easy to find and parking was a breeze!!

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  19. TonyV

    Orlando

    3 reviews

    4.0

    3 reviews

    Dined on September 10, 2023

    overall4food5service4ambience4
    The food was excellent. The place was very nice. The only part that we did not like was the way the hostess reacted when we asked for another table as she sat us. The place was almost empty so we didn’t understand her reasons. She did it but she seemed upset by it. Overall a great experience.

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  20. LanceH

    1 review

    4.0

    1 review

    Dined on September 10, 2023

    overall4food3service5ambience4
    Went for Magical Dining. Had to wait almost 20 minutes to be called for our table. Great ambience. Great waiter. Food was OK (3/5) as was the value.

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  21. Foodieatheart

    Orlando

    11 reviews

    vip
    3.0

    11 reviews

    Dined on September 8, 2023

    overall3food4service2ambience3
    Great ambience and food. Pretty slow service and our server was not knowledgeable magical dining menu is what we chose and when asked for it the hostess made a face about it.

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  22. CarlosD

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on September 8, 2023

    overall5food5service5ambience5
    The service was great, and the food was excellent. The ambiance was typical of a hotel restaurant. Would return.

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  23. AngieB

    Orlando

    5 reviews

    4.0

    5 reviews

    Dined on September 7, 2023

    overall4food5service5ambience4
    I was a little cranky in the beginning bc they were slow to the table to get our drink order and greet us. However, they were short staffed and Tara did an amazing job of taking care of us. She was a delight. Would request a different table next time it was a weird corner round table. But would want Tara to take care of us again for sure!!! She’s a fantastic waitress and adorable:)

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  24. AlanS

    Dallas

    17 reviews

    vip
    4.0

    17 reviews

    Dined on September 6, 2023

    overall4food4service4ambience5
    I ordered off of the magical dining menu. I ordered the fillet mignon medium rare, but it was actually cooked medium. There was also a LONG delay between ordering and receiving my second martini. I also ordered an add-on to my steak which was a crab/asparagus side, but I tasted no crab. Other than that, everything else was satisfactory.

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  25. IsabelR

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on September 6, 2023

    overall5food5service5ambience5
    As always, Jack’s Place was fantastic! Intimate atmosphere, great food and impeccable service.

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  26. FrederickH

    Orlando

    3 reviews

    4.0

    3 reviews

    Dined on September 6, 2023

    overall4food5service4ambience5
    Always great food. Never disappointed. Will go there again.

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  27. DonnaS

    Orlando

    4 reviews

    5.0

    4 reviews

    Dined on September 5, 2023

    overall5food5service5ambience5
    What a great restaurant. Took advantage of Magical Dining and boy was it delicious. The filet was amazing. The onion soup was soooo cheesy. And our waiter David was awesome. Definitely worth going.

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  28. PatriciaS

    Orlando

    4 reviews

    3.0

    4 reviews

    Dined on September 4, 2023

    overall3food2service4ambience5
    The food was very disappointing. The service was good. I did the valet parking and had it validated at the restaurant which is in a hotel. When I went to retrieve my car I was told validation only gave a 50% discount. Parking for a day as a hotel resident was $30 and I ended up paying $15 for less than 2 hours.

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  29. NancyP

    Orlando

    4 reviews

    3.0

    4 reviews

    Dined on September 3, 2023

    overall3food3service3ambience4
    The sea bass was over cooked. The vegetables were undercooked.

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  30. Kristian

    Orlando

    14 reviews

    vip
    5.0

    14 reviews

    Dined on September 3, 2023

    overall5food5service5ambience5
    Yasir was absolutely amazing. He provided great feedback on the meals and options available.

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  31. AngelaW

    Tampa

    20 reviews

    vip
    5.0

    20 reviews

    Dined on September 2, 2023

    overall5food5service5ambience4
    Great value. Steak and other entrees were excellent quality. Vegetarian option available.

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  32. LisaD

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on September 2, 2023

    overall5food5service5ambience5
    Excellent food and service. Be prepared for a relaxed leisurely experience.

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  33. RobertM

    1 review

    5.0

    1 review

    Dined on September 2, 2023

    overall5food5service5ambience5
    Had a great time at Jack's as I went there for their Magical Dining experience. The limited menu had a great selection to choose from and all items were cooked perfectly. Service was terrific.

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  34. PaulF

    Orlando

    5 reviews

    4.0

    5 reviews

    Dined on September 2, 2023

    overall4food5service5ambience4
    Went here for magical dining and had a fantastic meal. Fillet was out of this world and service was great. Not sure why we were made to wait 20 minutes before being seated in an empty restaurant though.

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  35. ToneishaR

    1 review

    5.0

    1 review

    Dined on September 1, 2023

    overall5food5service5ambience5
    We celebrated our 10th anniversary here everything was amazing service was definitely amazing we felt like stars. I want to thank you guys for an amazing and memorable time we loved it!!!!

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  36. CorinaG

    San Francisco

    12 reviews

    vip
    5.0

    12 reviews

    Dined on September 1, 2023

    overall5food4service5ambience5
    Steak and dessert were awesome. The potatoes au gratin were OK. Overall we had a great date night!!

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  37. Rosie

    Orlando

    19 reviews

    5.0

    19 reviews

    Dined on August 31, 2023

    overall5food5service5ambience5
    Friendly service, great food, wonderful Caricatures on the walls.

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  38. JerryH

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on August 30, 2023

    overall5food5service5ambience5
    Totally enjoyed Jacks Place! We did the Magical Dinning Menu and was not disappointed at all! This was 1 of the top places togo to enjoy CHILIAN SEABASS! THE GREETING TO THE THANKS FOR COMING was just a perfect night out! Going back to enjoy their 8oz Filet Mignon also only $40.00 on the Magical Dinning menu!

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  39. OpenTable Diner

    Orlando

    1 review

    3.0

    1 review

    Dined on August 28, 2023

    overall3food5service1ambience5
    The food was great but the service was awful. The server just walked up and didn’t even say his name or talk about the menu, just asked if I was ready. I felt rushed the entire time like he didn’t even want me to be there. For the price I paid I expected much better service.

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  40. RonW

    1 review

    5.0

    1 review

    Dined on August 27, 2023

    overall5food5service5ambience5
    Here is a top notch restaurant with below top tier restaurant prices. Service was excellent that matched the meals

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Sanitizer or wipes provided for customers

FAQs

Jack's Place at The Rosen Plaza Hotel is rated 4.5 stars by 660 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 10 times today
Google Map for Jack's Place at The Rosen Plaza Hotel

9700 Intl Dr, Orlando, FL 32819-8100

Additional information

  • Cross street
    Pointe Plaza Blvd.
  • Neighborhood
    I Drive / Sand Lake
  • Hours of operation
    Dinner Tue–Sun 5:00 pm–9:00 pm
  • Cuisines
    Steakhouse, Seafood
  • Dining style
    Casual Dining
  • Dress code
    Resort Casual
  • Parking details
    Complimentary Self Parking - $15 discounted valet parking
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Ricky Lopez
  • Entertainment
    Caricature Artist every Friday and Saturday from 6 PM to 9 PM.
  • Additional
    Bar/Lounge, Full Bar, Gluten-free Options, Non-Smoking, Wheelchair Access, Wine
  • Website
    http://www.jacksplacerestaurant.com/
  • Phone number
    (407) 996-1787
  • Private party facilities
    Buy-outs and Semi-Private available ( Optional Menu )
  • Private party contact
    John Nichols: (407) 996-0516
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