Jacks Monterey

Name: Jacks Monterey
Address: 2 Portola Plz, Monterey, CA, United States, 93940-2419
Telephone: (831) 649-7830
Price range: $31 to $50
Rating: 4

4 (292)

$31 to $50

Californian

2 Portola Plz, Monterey, CA 93940-2419

Make a reservation

2 people

Jun 26, 2025

9:00 PM

Booked 5 times today

About this restaurant

Jacks Monterey is poised to provide a refreshing culinary experience in downtown Monterey, inside the Portola Hotel & Spa. Emphasizing local ingredients, high-quality seafood, and an award-winning wine and cocktail program, Jacks philosophy derives from globally-inspired traditions of California Cultural Cuisine highlighting flavor profiles unique to cultures from around the world. With design details throughout the indoor and outdoor dining venue to echo the beautiful surrounding landscape, the atmosphere at Jacks promises to be sophisticated—never pretentious. Jacks offers a variety of seating with a bar, fireplace lounge, and pet-friendly, outdoor space features living walls, bistro lighting, and fire pits.

Open for Breakfast & Dinner.

For more information visit www.portolahotel.com/dining/jacks-monterey

Dining areas

Additional information

Dining style
Casual Dining
Price
$31 to $50
Cuisines
Californian, American
Hours of operation
Breakfast Daily 6:30 am–10:30 am Dinner Daily 4:00 pm–10:00 pm Bar Fri, Sat 10:00 pm–11:00 pm
Phone number
(831) 649-7830
Website
https://www.portolahotel.com/dining/jacks-monterey
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Business Casual
Executive chef
Carl Ashurst

Location
2 Portola Plz, Monterey, CA 93940-2419
Neighborhood
Monterey
Parking details
Hotel Parking
Additional
Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Dog Friendly, Full Bar, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Wheelchair Access, Wine

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What 292 people are saying

Jacks Monterey reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0

4.0 based on recent ratings

4.2Food
4.0Service
4.1Ambience
4.1Value

Noise • Moderate

Loved For

California Central Coast
Good for groups
California Central Coast
Healthy
California Central Coast
Lively
Monterey / Carmel
Good for groups
Monterey / Carmel
Healthy
Monterey / Carmel
Lively

292 Reviews

C
Carol VIP
Greater Boston50 reviews
5.0
Dined on May 22, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
We dined at Jack’s three times during our stay at the Portola Hotel. Once for a quick bite in the lounge overlooking the gorgeous fireplace and then once for dinner and breakfast in the far end of the large expansive lobby. For dinner and breakfast we were seated against a walled area which was quieter. All three servers were polite, friendly, and proficient. The meals were outstanding with generous portions, especially the breakfast entrees. Their famous chowder is excellent, had it twice, highly recommend.
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A
Adam
Philadelphia County7 reviews
5.0
Dined on April 23, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Elegant and modern yet relaxed and comfortable ambiance, prompt, friendly, and attentive service, and very well prepared and delicious food. And, a wonderful drink and wine selection.
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A
Arifa
Chicago / Illinois3 reviews
1.0
Dined on April 12, 2025
1. Overall 1
2. Food 2
3. Service 3
4. Ambience 1
Really nothing special about this place. Way too pricey for what they’re offering. Save your money go somewhere else.
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A
Andrew
California Central Coast1 review
2.0
Dined on March 8, 2025
1. Overall 2
2. Food 4
3. Service 1
4. Ambience 4
The wait service was almost non-existent and the food took forever to arrive after we order it. To top it all off the gratuity was included in the bill.
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T
Tammy
California Central Coast1 review
4.0
Dined on February 23, 2025
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 5
It is a lovely venue. Very pretty good drinks food is also delicious..
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E
Eric
California Central Coast3 reviews
5.0
Dined on February 16, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Always great food at Jacks. My go to place when I’m at the Portola Hotel
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M
Michelle
California Central Coast1 review
2.0
Dined on January 15, 2025
1. Overall 2
2. Food 1
3. Service 5
4. Ambience 5
The food was cold and undercooked. The bread I ordered was not even heated up.
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G
Gary
California Central Coast1 review
5.0
Dined on January 2, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
We’ve never had a bad meal at Jacks. Nice ambiance.
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S
Stas VIP
San Francisco Bay Area7 reviews
1.0
Dined on December 26, 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 2
The food was truly awful. There were 4 of us, we all ordered different dishes, and all of the dishes were equally terrible. The total bill for the 4 of us was $410, which is quite expensive for food that is worse than a roadside diner. We basically walked away hungry because we could not eat any of the dishes.
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V
Vangie
Orange County1 review
3.0
Dined on December 25, 2024
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 2
The staff was incredibly nice and welcoming. That was the highlight of the experience. Food took a really long time to come out, which made sense because they were very busy. However, we had to repeatedly ask for water and it took like 30 minutes to get some. The atmosphere is pretty but the dog policy was very distracting. As it was Christmas Eve, they had the grinch and a snowman walking around, causing many dogs to freak out. They were loud and stressed out, making it difficult to enjoy our meal as the environment caused a sensory overload. Overall, it was fine. The food was okay, not great. Probably won’t be back but if you are looking for a pet friendly place with lots of ambiance, it’s probably a good option.
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FAQs

Jacks Monterey is rated 4 stars by 292 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Jun 26, 2025

9:00 PM

Booked 5 times today

2 Portola Plz, Monterey, CA 93940-2419

Dining areas

Additional information

Neighborhood
Monterey
Hours of operation
Breakfast Daily 6:30 am–10:30 am Dinner Daily 4:00 pm–10:00 pm Bar Fri, Sat 10:00 pm–11:00 pm
Price
$31 to $50
Cuisines
Californian, American
Dining style
Casual Dining
Dress code
Business Casual
Parking details
Hotel Parking
Payment options
AMEX, Discover, Mastercard, Visa
Executive chef
Carl Ashurst
Additional
Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Dog Friendly, Full Bar, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Wheelchair Access, Wine

Website
https://www.portolahotel.com/dining/jacks-monterey
Phone number
(831) 649-7830

Jacks Monterey

Make a reservation

About this restaurant

Dining areas

Additional information

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What 292 people are saying

Overall ratings and reviews

Loved For

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Dining areas

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