Jacks Monterey

Name: Jacks Monterey
Address: 2 Portola Plz, Monterey, CA, United States, 93940-2419
Telephone: (831) 649-7830
Price range: $31 to $50
Rating: 3.9

3.9 (295)

$31 to $50

Californian

2 Portola Plz, Monterey, CA 93940-2419

Make a reservation

2 people

Jul 24, 2025

8:00 PM

Booked 3 times today

About this restaurant

Hot spot
Great for brunch
Dog-friendly

Jacks Monterey is poised to provide a refreshing culinary experience in downtown Monterey, inside the Portola Hotel & Spa. Emphasizing local ingredients, high-quality seafood, and an award-winning wine and cocktail program, Jacks philosophy derives from globally-inspired traditions of California Cultural Cuisine highlighting flavor profiles unique to cultures from around the world. With design details throughout the indoor and outdoor dining venue to echo the beautiful surrounding landscape, the atmosphere at Jacks promises to be sophisticated—never pretentious. Jacks offers a variety of seating with a bar, fireplace lounge, and pet-friendly, outdoor space features living walls, bistro lighting, and fire pits.

Open for Breakfast & Dinner.

For more information visit www.portolahotel.com/dining/jacks-monterey

Dining areas

Additional information

Dining style
Casual Dining
Price
$31 to $50
Cuisines
Californian, American
Hours of operation
Breakfast Daily 6:30 am–10:30 am Dinner Daily 4:00 pm–10:00 pm Bar Fri, Sat 10:00 pm–11:00 pm
Phone number
(831) 649-7830
Website
https://www.portolahotel.com/dining/jacks-monterey
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Business Casual
Executive chef
Carl Ashurst

Location
2 Portola Plz, Monterey, CA 93940-2419
Neighborhood
Monterey
Parking details
Hotel Parking
Additional
Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Dog Friendly, Full Bar, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Wheelchair Access, Wine

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What 295 people are saying

Jacks Monterey reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9

3.9 based on recent ratings

4.0Food
3.9Service
3.8Ambience
3.6Value

Noise • Moderate

Loved For

California Central Coast
Hot spot
California Central Coast
Lively
Monterey / Carmel
Hot spot
Monterey / Carmel
Lively

295 Reviews

OT
OpenTable Diner
New York City1 review
2.0
Dined 6 days ago
1. Overall 2
2. Food 3
3. Service 3
4. Ambience 1
Food was ok but nothing fantastic. The potatoes tasted like they had been heated several times. The worst was the band playing. It was SO loud. We couldn’t talk together at the table. Also we found it odd they started clearing the table while one of us (a party of four) was stille eating - but make that’s a cultural thing? (We’re from Europe).
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D
Diane
Hawaii1 review
3.0
Dined on July 7, 2025
1. Overall 3
2. Food 3
3. Service 1
4. Ambience 5
We arrived on a Monday at 7:15 in July with a party of four to celebrate a special birthday. We were seated in the atrium, as the only guests in that area. The restaurant was very quiet with a few in the bar area. The host finally got A server after about 20 minutes of sitting with no greeting, water, or comments. When our server arrived, her tone was one that said “ I’m done working and don’t want to be here. My husband’s cioppino was only clams and mussels with two small pieces of fish. The advertised prawns were completely missing. The rest of our guests are without any food comments which means the food was just okay. The final straw for our poor experience was that we had to ask for a desert menu since we were celebrating a birthday. One small dessert menu was put down so we had to pass it around for all to read. One place to strike off the list for future visits. The setting is very nice so I’m sorry that it was a bomb.
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R
Richard VIP
California Central Coast31 reviews
4.0
Dined on June 27, 2025
1. Overall 4
2. Food 5
3. Service 4
4. Ambience 2
Lobby was mobbed when we arrived. Eventually it cleared out and quieted down. Food was very good. Service OK. Live music excellent.
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C
Carol VIP
Greater Boston52 reviews
5.0
Dined on May 22, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
We dined at Jack’s three times during our stay at the Portola Hotel. Once for a quick bite in the lounge overlooking the gorgeous fireplace and then once for dinner and breakfast in the far end of the large expansive lobby. For dinner and breakfast we were seated against a walled area which was quieter. All three servers were polite, friendly, and proficient. The meals were outstanding with generous portions, especially the breakfast entrees. Their famous chowder is excellent, had it twice, highly recommend.
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A
Adam
Philadelphia County7 reviews
5.0
Dined on April 23, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Elegant and modern yet relaxed and comfortable ambiance, prompt, friendly, and attentive service, and very well prepared and delicious food. And, a wonderful drink and wine selection.
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A
Arifa
Chicago / Illinois3 reviews
1.0
Dined on April 12, 2025
1. Overall 1
2. Food 2
3. Service 3
4. Ambience 1
Really nothing special about this place. Way too pricey for what they’re offering. Save your money go somewhere else.
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A
Andrew
California Central Coast1 review
2.0
Dined on March 8, 2025
1. Overall 2
2. Food 4
3. Service 1
4. Ambience 4
The wait service was almost non-existent and the food took forever to arrive after we order it. To top it all off the gratuity was included in the bill.
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T
Tammy
California Central Coast1 review
4.0
Dined on February 23, 2025
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 5
It is a lovely venue. Very pretty good drinks food is also delicious..
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E
Eric
California Central Coast3 reviews
5.0
Dined on February 16, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Always great food at Jacks. My go to place when I’m at the Portola Hotel
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M
Michelle
California Central Coast1 review
2.0
Dined on January 15, 2025
1. Overall 2
2. Food 1
3. Service 5
4. Ambience 5
The food was cold and undercooked. The bread I ordered was not even heated up.
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FAQs

Jacks Monterey is rated 3.9 stars by 295 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Jul 24, 2025

8:00 PM

Booked 3 times today

2 Portola Plz, Monterey, CA 93940-2419

Dining areas

Additional information

Neighborhood
Monterey
Hours of operation
Breakfast Daily 6:30 am–10:30 am Dinner Daily 4:00 pm–10:00 pm Bar Fri, Sat 10:00 pm–11:00 pm
Price
$31 to $50
Cuisines
Californian, American
Dining style
Casual Dining
Dress code
Business Casual
Parking details
Hotel Parking
Payment options
AMEX, Discover, Mastercard, Visa
Executive chef
Carl Ashurst
Additional
Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Dog Friendly, Full Bar, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Wheelchair Access, Wine

Website
https://www.portolahotel.com/dining/jacks-monterey
Phone number
(831) 649-7830

Jacks Monterey

Make a reservation

About this restaurant

Dining areas

Additional information

Ask Concierge
AI Beta

Menu

What 295 people are saying

Overall ratings and reviews

Loved For

FAQs

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Is Jacks Monterey currently accepting reservations?

Make a reservation

Dining areas

Additional information