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Jack O'Neill Restaurant & Lounge

4.2
1112 Reviews
$31 to $50
Contemporary American
Jack O’Neill Restaurant and Lounge is Santa Cruz’s best new destination for coastal California cuisine. The approachable and family-friendly vibe at Jack O’Neill Restaurant and Lounge will welcome hotel guests and locals alike. During this time we have had to close our dining room do to the pandemic.
However ...Jack's Drive Through Curbside Pick up. Order online and swing by and pick it up
Open Wednesday - Sunday 7:00am-12:00pm and 4:30pm-9:00pm

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1112 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.0
food
4.4
service
4.0
ambience
3.8
value
Noise · Moderate
80% of people would recommend it to a friend
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AN
AlexandraN
San Francisco
1 review
Dined 2 days ago
Overall5food5service5ambience5

We’ve eaten at Jack O’Neill several times before and the food was good. However this last time the food was excellent. It’s outdoor dining with heaters. Live music. Great service. Well made cocktails. We couldn’t have been happier. We had breakfast there the next day and it was also exceptional. Order the huevos rancheros. Yum!

JD
JoseD
1 review
Dined 2 days ago
Overall5food5service5ambience5

Great Food and Service. I can't wait for the main room to be available again.

BB
BBurns
1 review
Dined 2 days ago
Overall5food5service5ambience4

Great food, nice champagne, and a good live acoustical performer.

FD
vipFrequentDiner
San Francisco
53 reviews
Dined 2 days ago
Overall4food5service5ambience2

Excellent hamburger and fries. Outdoor setting dismal

RA
vipRichardA
New York Area
3 reviews
Dined on February 20, 2021
Overall5food4service4ambience4

Nice to see Jacks open again! Friendly staff, lots of room to feel safe in. Increasing the menu size beyond Brunch would be great!

CR
CRISTIAN
1 review
Dined on February 14, 2021
Overall5food5service5ambience4

great time for valentines. they had live music and was very happy eating outside with the heaters and the cover.

DH
DeniseH
1 review
Dined on February 13, 2021
Overall5food4service5ambience5

Great experience all around. Our waitress was amazing. Music was an awesome touch.

AD
AdrianaD
1 review
Dined on February 12, 2021
Overall1food1service1ambience3

It took over an hour to get our food. Clam chowder had no clams or potatoes. Chicken wings were old and stale. It took 30 minutes to get biscuits that came with the clam chowder. The biscuits were burnt after the long wait. The music was lovely and helped with the experience.

SF
vipSFFamily
San Francisco
3 reviews
Dined on February 6, 2021
Overall5food5service5ambience3

It was a little loud but overall great place it was close to our hotel.We were in a big spacious tent.There was live music playing on the side.Also, there were indoor restrooms that were nice.Overall everything was great.The live was a little loud but that's all.

SS
ScottS
1 review
Dined on December 12, 2020
Overall5food5service5ambience3

Service was great. Food (harvest pasta with chicken and steak) awesome! Entertainment Fabulous!

EF
ElizabethF
1 review
Dined on December 5, 2020
Overall4food4service5ambience5

The ambiance was lovely even not being in the actual restaurant due to Covid-19 restrictions, The live music was great. Our server was super nice and on point with everything.

LM
LuprM
Orlando
1 review
Dined on December 4, 2020
Overall3food2service5ambience3

I really would love to see this place do well. The food was awful- and over priced. The dishes were a mess looking overloaded and not even accurately described. I had the pasta with clams and it was horrible. Luke warm, over done pasta with sticky sauce and way too many things on it, a dry piece of pork. Sever was lovely and she did take one of the dishes out of the bill. I would love this place do well- Santa Cruz needs it- however the chef needs some serious advice.

d
dortet
San Francisco
2 reviews
Dined on November 28, 2020
Overall4food4service5ambience3

Lovely to sit outside. The crab cakes were outstanding, served with some micro greens, best dish we ordered. The fish tacos were also very good. The chicken sandwich was ok, but missing one ingredient. Perfect service.

HF
HaroldF
1 review
Dined on November 26, 2020
Overall5food5service5ambience3

Very COVID friendly, felt totally safe! The food was excellent.

KA
vipKAMC
San Francisco
26 reviews
Dined on November 8, 2020
Overall3food2service5ambience1

Well it's not fair to give them a thumbs down because it's not from lack of trying. During Covid the atmosphere has changed dramatically from a room with a view, to a cold ugly tent with picnic tables. No heat, (one that didn't work) no flowers, no martini's, (Look out for the $4.00 extra charge if you order vodka tonic.) We absolutely loved the staff and our server who were bubbling with positive smiles and energy. The food was pretty mediocre, but the fact that the tent was so cold made it hard to enjoy. Good luck in the future Jack O'Neil's restaurant. We may give you another try.

SP
SarahP
San Francisco
3 reviews
Dined on November 7, 2020
Overall5food5service5ambience5

We came for my husband’s birthday and I was a little surprised at how casual it was, but overjoyed to have such attentive staff. The live music was great, especially taking requests from guests and playing “All my Ex’s live in Texas” as a few Texans headed out. They were quite entertaining. Distancing was appropriate. A little chilly on a windy night, but the tent was very spacious and completely enclosed. Bathrooms were very clean and well kept. I was surprised by how awesome the food looked and tasted for such a casual spot. We would definitely come back.

RJ
RickJ
1 review
Dined on November 1, 2020
Overall5food4service4ambience5

So happy they are providing live music at this time!

SB
StephenB
Sacramento
1 review
Dined on November 1, 2020
Overall5food5service5ambience3

Excellent service, Jackie the manager was over the top accommodating and the foid was excellent!

L
Lexxy11
Boise
1 review
Dined on November 1, 2020
Overall4food5service5ambience2

The food was great but the atmosphere of sitting in a tent with no views sucked.

AS
AnnaS
San Francisco
2 reviews
Dined on October 31, 2020
Overall3food3service4ambience3

The menu was limited and the food was cold when served. I know there was an event going on and thus the limited menu. One order came back wrong and had to go back. I know it's hard right now especially on a busy day to get things right. Hopefully it will be better next time.

C
Charlie
1 review
Dined on October 31, 2020
Overall3food4service4ambience3

The entertainment was great! Ted Welty is awesome. However whoever did the table arranging the courtyard a very poor job I couldn’t even see him play from my table which was closest to the hostess stand. Very poor seating arrangements

K
Keith
San Francisco
9 reviews
Dined on October 31, 2020
Overall3food4service5ambience2

Patio seating was blocking the beach view which was our favorite part of dining there. Also a live band was very loud so ambiance was really compromised. Server was great

JL
JenniferL
Sacramento
1 review
Dined on October 29, 2020
Overall1food1service3ambience1

Awful experience
Horrible food I don’t even understand how this restaurant is even running

B
Burgundyc
1 review
Dined on October 24, 2020
Overall5food5service5ambience5

I was so happy with the service and the food. Went here for our anniversary and they treated us so sweet and special .

FL
FoodLove
San Francisco
3 reviews
Dined on October 18, 2020
Overall3food2service5ambience3

It was covid outdoor dining on picnic tables and asphalt?!?! And just had steak because the fancy dishes were not in menu.

P
Pamela
1 review
Dined on October 18, 2020
Overall4food4service4ambience3

The food was excellent and the wait staff very friendly.

CM
ChrisM
1 review
Dined on October 18, 2020
Overall5food5service5ambience5

Everything was great. We ate brunch and my only complaint would be to have an extra slice of toast.

MA
MarkA
1 review
Dined on October 16, 2020
Overall5food5service5ambience5

Ted Welty put on a terrific folk song show. Perfect ambience for the style of music. I’ll be back for sure.
Mark Agnello

SB
vipShelleyB
San Francisco
6 reviews
Dined on October 11, 2020
Overall5food5service5ambience5

We had an amazing evening with a a great waitress, beautiful music, stunning weather and fantastic food.

OT
OpenTable Diner
1 review
Dined on October 9, 2020
Overall5food5service4ambience5

It was our 27th wedding anniversary. We were staying at the Dream Inn. The ambiance on the patio was perfect. We shared the Burrata salad and Hanger steak dinner, food was excellent. There was very enjoyable live music. The service was very good, maybe a little slow but we were not in a hurry. It was a two hour experience that we will never forget, made for a great anniversary.

KW
KurtW
1 review
Dined on October 3, 2020
Overall4food4service4ambience1

Overall, this was a good experience. However it's impossible not to whine a bit about the outdoor seating(which was the only seating), which did not have a view of the ocean, but the parking lot. Understandable due to kovid, but still a disappointment. Lack of full bar was also disappointing. Food was good, however steak was overdone due to it being thin and cooked on an outdoor BBQ grill that was not hot enough. Live music was nice and not obtrusive.

r
rays
San Francisco
38 reviews
Dined on October 2, 2020
Overall4food5service4ambience3

Reviews aren’t fair in these times of outdoor dining and restrictions.

Despite eating in a parking lot with cars driving by outside it was about as good as it could get. The live guitar music helped make up for the interesting environment. The service was good. The food was excellent although the selection was limited.

JR
JanetR
1 review
Dined on September 27, 2020
Overall5food5service5ambience5

It was a really enjoyable experience and Ted Welty was outstanding:-)... the only thing I would change is.... toasting the bread on the excellent crab roll...& more wines on the wine list please:-)...Bernardus comes to mind:-)))

J
Jimbo
1 review
Dined on September 27, 2020
Overall5food5service5ambience5

Compliments to the chef. The food was great. The staff was friendly and fun. The music was fantastic. Great singer and guitar player. We had a wonderful evening.

b
beachlover
San Francisco
2 reviews
Dined on September 27, 2020
Overall5food5service5ambience5

We enjoyed the music and the food. Would recommend it. Clean and very well taken care of.

j
vipjmfoodie
Los Angeles
7 reviews
Dined on September 26, 2020
Overall4food4service4ambience4

lovely way to spend a Saturday night - socially distanced tables, live music and a delicious menu

CC
CathyC
1 review
Dined on September 26, 2020
Overall4food4service4ambience4

Make sure you inform all guests to wear their masks while waiting for their table, I witnessed a lady standing with her date or whomever with no mask on and while she was walking to her table and when I questioned it I didn’t get the response I should, not okay!

F
vipFoodies
San Francisco
17 reviews
Dined on September 26, 2020
Overall1food1service1ambience1

We checked in and were seated at a picnic table in what used to be a parking lot. The menu looked like bar food and offered hot dogs. Super disappointing - we got up and left. We had eaten there back in March before Covid - and really enjoyed it - but now we won't go back.

OT
OpenTable Diner
1 review
Dined on September 25, 2020
Overall5food5service5ambience5

Impossible veggie burger was superb along with the sweet and tart desert

RG
RadioGuy
1 review
Dined on September 20, 2020
Overall3food4service5ambience4

The service was good, but it was unfortunate that the restaurant gave itself its own gratuity because for really helpful servers, we usually tip better than what was charged. Since it was already there, we went with it.

FAQs

Jack O'Neill Restaurant & Lounge offers takeout which you can order by calling the restaurant at (831) 460-5013.

Jack O'Neill Restaurant & Lounge is rated 4.2 stars by 1112 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.