J&S Italian Villa

J&S Italian Villa reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Martin

   Las Vegas2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was a slow Wednesday night dinner but the food was excellent, and the service was outstanding. Would highly recommend it.
   

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2. T

   Tom

   Springfield1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Out of entrees we ordered but didn’t tell us for 20 min. Food was overcooked and tough. Terrible experience.
   

   J&S Italian VillaResponded 4 days ago

   Tom, We are sorry to read you felt dissatisfied by your dining experience on May 3rd. Please accept our sincere apologies and know that we addressed these matters right away with our staff and chef. We hope you will give us another chance to serve you in the future.
   

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3. K

   Kevin

   Charlotte6 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Great bread service and good selection of entrees. Appetizer selections were a bit limited and missing some typical Italian selections such as bruschetta. The kitchen was backed up with the full restaurant and it was a little over an hour before being served. The noise level was high with live music in the adjacent, open bar areas.
   

   J&S Italian VillaResponded 4 days ago

   Kevin, we would like to thank you for your honest feedback which we do appreciate. Please accept our apologies for the delayed service you received on May 3rd as it was a busy night. We hope you will give us another chance to serve you.
   

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4. T

   Tiffany

   Washington DC3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is a must do on our Hot Springs weekend get aways list! The food and service is always superb. Most of the time we can’t resist the homemade desserts also. We love the Fantastic live music every weekend too.
   

   J&S Italian VillaResponded 4 days ago

   Thank you, Tiffany, for joining us when you are in town and for sharing your wonderful review on Opentable. We look forward to welcoming you back again for another great Italian dining experience at J&S.
   

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5. A

   Archibald VIP

   Houston122 reviews

   3.0

   Dined on May 1, 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 1

   OUCH! Picked the wrong night for a nice dinner out. Thank goodness for our outstanding server Jenna. A bridal shower made for a very loud experience and as the drinks were consumed things got louder. Further, the bar area was standing room only and with almost every table occupied in the open area, noise level was way too high. Add the live music and folks had to raise voices to be heard by one another sitting beside each other. Bar staff were stressed as were serving staff and time for wine arrival way too long. Second wine was very much short measure. Pointed that out to Jenna who said she would tell bar staff. She offered to get a little more but that was when we were getting our check. No deduction on check for that. Furthermore, on arrival we were sat at a table where there was a servers bar behind us and where we got ALL servers traffic. Asked if we could be seated elsewhere, we were told nothing available! However, there was a lovely quiet “nook” across from us which over the course of our visit had only 6 or 8 occupants with another 2 tables empty during all of our visit. Presentation on food was outstanding but lamb chops not tender. If you like Tiramisu, go no further…..so light and delicious. Not recommended for quiet or special dinner unless seated in “nook”.
   

   J&S Italian VillaResponded 4 days ago

   Thank you so much for your honest feedback and for recognizing our server, Jenna—we’ll be sure to pass along your thanks. We’re sorry your evening didn’t meet your expectations due to the noise level and seating, and we’ll use your comments to improve both our service and guest experience. Please accept our sincere apologies as our customers satisfaction is our top priority. We hope you will give us another chance to serve you in the future.
   

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6. J

   John

   Corpus Christi2 reviews

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was VERY busy, but service & food was not compromised
   

   J&S Italian VillaResponded 4 days ago

   Thank you, John, for your fantastic feedback! We do appreciate that you took the time to share it with us and the community. Looking forward to welcoming you again soon.
   

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7. C

   Carla

   Dallas2 reviews

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing time. Food was great, service was wonderful. We had an excellent time. Our birthday girl got a free dessert.🧁
   

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   J&S Italian VillaResponded on April 29, 2025

   Carla, Thank you for choosing us to celebrate your birthday girl on April 18th and for sharing your wonderful compliments! We are delighted you had a fabulous dining experience and are looking forward to welcoming you back very soon.
   

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8. R

   Ron

   Palm Springs7 reviews

   5.0

   Dined on April 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a delicious meal and our server, Rebecca, was in our experience around the US and world, the best we have ever had.
   

   J&S Italian VillaResponded on April 18, 2025

   Ron, Your compliment about the service you received is greatly appreciated, thank you! We will make sure to share it with Rebecca. Thank you for choosing us and we look forward to welcoming you very soon for another wonderful dining experience.
   

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9. K

   Karan VIP

   Little Rock21 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our favorite restaurant in Hot Springs. Every time we try something new it becomes our favorite. You cannot miss on anything!
   

   J&S Italian VillaResponded on April 15, 2025

   Karan, what a wonderful feedback! Thank you! We love being your favorite in Hot Springs, this means a lot to us. Looking forward to serving you again very soon at J&S.
   

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10. D

    Danny VIP

    Little Rock13 reviews

    5.0

    Dined on April 12, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and service! The staff were very helpful and friendly which made our experience perfect.
    

    J&S Italian VillaResponded on April 15, 2025

    Danny, We do appreciate your amazing feedback and review, thank you! We are looking forward to welcoming you back for another great dining experience at J&S.
    

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