IL FALÒ WOOD FIRED KITCHEN

Commentaires sur le restaurant IL FALÒ WOOD FIRED KITCHEN de personnes qui y ont mangé. Selon des cotes récentes.

1. B

   Bill

   Raleigh 3 commentaires

   2.0

   Y est allé le 22 avril 2025

   1. Cote globale 2
   2. Nourriture 4
   3. Service 1
   4. Ambiance 3

   Made reservations for my wife's birthday in total we had a party of 5. The initial host was excellent (or so I thought) when she greeted and welcomed us. She asked if there was anything we needed and I ordered a glass of wine for my wife while we looked at the menus. We then sat there for 10-15 minutes before our waitress arrived with water for the table. I repeated that my wife would like a glass of wine and ordered an appetizer. We waited another 10 minutes and she came back, I asked about the wine, ordered a beer for myself, more water for the table, and additional bread. About another 10 minutes, she brought the appetizer (no bread) and I asked about the wine and beer. She then went to the bar and brought back our drinks. The appetizer (pizza fritas) was excellent. We ordered food and she said bread and water was coming. About 10 minutes later, after flagging her down (even though restaurant was not busy) she brought water, but no bread. Dinner arrived and was very good. She mentioned that she asked if we still wanted the bread and we said yes. We finished dinner and she brought a piece of cake out for my wife's birthday. Cake was very good. Never did get the additional bread. For the money, I expected much better service and frankly food too, but food was very good. But spending $300 ($60/person) on dinner, I expected quality service and some attention to our table. Again the place was not busy, so it should not have been a question of too many tables. Sad, but I will not frequent this place again.
   

   IL FALÒ WOOD FIRED KITCHENA répondu le 23 avril 2025

   Hello, I am very sorry that is the experience you had last night. We strive to provide the best service possible, and it is clear that is not what happened last night. I would like to invite you and your wife back so we can make it right. Reach out to me and I will make sure we show you and your wife the experience you both deserve
   

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2. B

   Benita

   Raleigh 8 commentaires

   3.0

   Y est allé le 21 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 2
   4. Ambiance 3

   I had ordered a Margarita pizza; no sopressata or anchoives and instead mushrooms. It took a while, but did come hot. I took one bite and WOW, it seemed as if the container of salt was poured onto the pizza. Could have been the cheese but it was not eatable. The Server finally came (waited a few minutes) and ordered a Ceasar salad with grilled shrimp. The shrimp was delicious, but the salad was drowning in dressing.
   

   IL FALÒ WOOD FIRED KITCHENA répondu le 25 avril 2025

   Hey Benita, Thank you for taking the time to share your experience at IL FALÒ WOOD FIRED KITCHEN. We're sorry to hear that the Margherita didn't hit the spot and there was too much dressing on the salad. Just for clarification our cheese is unsalted but the mushrooms on your pizza are seasoned so our sincere apologies for the excess salt. We appreciate your feedback and will definitely take it into consideration as we continuously strive to improve our menu. We hope you'll give us another chance to impress you with our dishes in the future. Best, The Management Team
   

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3. M

   Mike

   Raleigh 1 commentaire

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   I had a great experience dining at Il Fallo, the Italian restaurant tucked inside the Westin at Raleigh-Durham Airport. From the moment I walked in, the ambiance felt upscale yet relaxed—perfect for winding down after a long day or grabbing a quality meal before or after a flight. The food was spot on. I tried Wood Fired Salmon Oreganata and it was flavorful, fresh, and thoughtfully plated. The pasta was clearly house-made, and the sauce had that rich, slow-cooked depth you hope for in Italian cooking. The wine list was solid too, with a nice range of Italian selections and some local options. Service was attentive without being overbearing. The staff knew the menu well and offered some great pairing suggestions. Overall, Il Fallo exceeded expectations for a hotel restaurant and honestly holds its own against standalone spots in the area. Whether you’re staying at the Westin or just passing through, it’s worth
   

   IL FALÒ WOOD FIRED KITCHENA répondu le 25 avril 2025

   Thanks for visiting us, Mike! We're thrilled to hear that you enjoyed your dining experience at Il FALÒ. It's wonderful to know that you appreciated the ambiance, food, and service. We strive to provide a memorable experience for all our guests, and your feedback tells us we're on the right track. We're also glad you appreciated our wine list and staff's knowledge of our menu. We look forward to welcoming you back soon!
   

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4. e

   elizabeth

   Phoenix 3 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Nice place for Easter Brunch! Good food, great service and atmosphere!
   

   IL FALÒ WOOD FIRED KITCHENA répondu le 20 avril 2025

   Thanks for visiting us, Elizabeth! We're delighted to hear that you enjoyed your Easter Brunch at IL FALÒ WOOD FIRED KITCHEN. It's wonderful to know that our food, service, and atmosphere met your expectations. We strive to create a wonderful dining experience for all our guests, and your kind words are a testament to our efforts. We hope to welcome you back soon for another great time!
   

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5. S

   Susy

   Grand Boston31 commentaires

   1.0

   Y est allé le 20 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   The food was awful. Don’t let the pictures on the website fool you. It’s not a real wood fired kitchen. I had a burger was barely edible. It’s also in a hotel which their website doesn’t advertise. Do not go.
   

   IL FALÒ WOOD FIRED KITCHENA répondu le 26 avril 2025

   Hello Susy. We're really sorry to hear about your disappointing experience at IL FALÒ. We take pride in our authentic wood-fired offerings. It's clear that we missed the mark during your visit and left you dissatisfied. We appreciate the opinions of all our guests and would appreciate any suggestions on how to improve our food and overall dining experience. We hope you'll give us another chance in the future to show you the true IL FALÒ WOOD FIRED KITCHEN experience. Sincerely, The Management Team
   

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6. E

   Emily

   Grand Boston1 commentaire

   5.0

   Y est allé le 18 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Everything was awesome! Overall great experience, can’t wait to come back!
   

   IL FALÒ WOOD FIRED KITCHENA répondu le 23 avril 2025

   Thanks for visiting us, Emily! We're thrilled to hear that you had an awesome experience at IL FALÒ WOOD FIRED KITCHEN. Your kind words about our food, service, and value truly made our day. We can't wait to welcome you back for another great experience!
   

   1 personne a trouvé ce commentaire utile

7. V

   Victoria

   Grand Boston1 commentaire

   5.0

   Y est allé le 17 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Pizzas were great, just what we needed after a day of traveling
   

   IL FALÒ WOOD FIRED KITCHENA répondu le 20 avril 2025

   Hey Victoria, we're thrilled to hear that our pizzas hit the spot! It's great to know that after a day of traveling, you were able to relax and enjoy a delicious meal at IL FALÒ. Your kind words are a testament to our efforts. Thank you for your high ratings and for choosing us for your meal. We look forward to serving you again soon! Best regards, The Management Team
   

   1 personne a trouvé ce commentaire utile

8. H

   Hannah

   Grand Boston1 commentaire

   5.0

   Y est allé le 17 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The chicken parm was delicious! The staff was welcoming especially Scott who made time to introduce himself and offer recommendations.
   

   IL FALÒ WOOD FIRED KITCHENA répondu le 20 avril 2025

   Thanks for the review, Hannah! We're thrilled to hear that you enjoyed our chicken parm. It's always our goal to provide excellent food and service, so we're glad to know we hit the mark for you. We appreciate your support and look forward to welcoming you back to IL FALÒ soon!
   

   1 personne a trouvé ce commentaire utile

9. K

   Kate

   Raleigh 3 commentaires

   5.0

   Y est allé le 14 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Food was phenomenal and our server was attentive and friendly! Cannot wait to go back!
   

   IL FALÒ WOOD FIRED KITCHENA répondu le 20 avril 2025

   Thanks for the review, Kate! We're thrilled to hear that you enjoyed our food and found our service attentive and friendly. Your kind words mean a lot to us. It's always our goal to provide an exceptional dining experience at IL FALÒ. We're looking forward to your next visit!
   

   1 personne a trouvé ce commentaire utile

10. A

    Aly

    Washington DC2 commentaires

    5.0

    Y est allé le 12 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Excellent service and delicious food quite atmosphere
    

    IL FALÒ WOOD FIRED KITCHENA répondu le 20 avril 2025

    Hi Aly, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our service and food. It's great to know that our atmosphere added to your dining experience as well. We appreciate your feedback on the value and we're always looking for ways to improve. We hope to see you again soon at IL FALÒ. Best regards, The Management Team
    

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