Iconic by Chesterfield

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1. ES

   ElaineS

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Excellent dinner to celebrate graduation for my kiddos excellent top notch

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2. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on June 17, 2022

   overall5food5service5ambience5

   The ambiance was very sweet and we got there just as a restaurant was opening so there wasn't a wait the food was absolutely delicious

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3. JH

   JohnH

   1 review

   5.0

   1 review

   Dined on June 15, 2022

   overall5food5service5ambience5

   Food was excellent. Good choices on the menu. Wait staff very attentive and friendly. We had never been here before. The only confusing part was where to park and the entrance from the parking lot didn’t have a sign for the restaurant. We found our way. The dining area was very comfortable and decorated elegantly. Would definitely go again.

   Iconic by ChesterfieldResponded on June 18, 2022Thank you for choosing to dine with us! We are so pleased that you enjoyed your meals and look forward to seeing you again!

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4. OT

   OpenTable Diner

   New York Area

   1 review

   4.0

   1 review

   Dined on June 4, 2022

   overall4food5service4ambience4

   My wife and I went on a random dinner date on a Saturday at 5pm. The hotel was hopping with a wedding and there was a party in a room off the restaurant. We were greeted by the bartender when we entered and the hostess quickly addressed us. We were then seated in the dining room at a window booth. Very comfortable seating and nice view of the park on the corner, were prom photos were being taken. Our waitress came and we ordered drinks. My wife tried the special of the night, a pineapple mojito, and I had the pomegranate martini. Hat's off to the bartender both for greeting us when we came in and the amazing drinks I should have photographed. We then ordered, when the delicious bread was delivered to the table. Both choosing the filet mignon. Hers with parmesan risotto, and mine with whipped mashed potatoes. Delicious, yummy, melting in your mouth. That is what we can say about the filet mignon. Overall service was good not great.

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5. j

   jpsugar

   New York Area

   18 reviews

   4.0

   18 reviews

   Dined on May 21, 2022

   overall4food4service4ambience4

   Overall good. I will be going back.

   Report
6. BS

   BetinaS

   Washington DC

   2 reviews

   2.0

   2 reviews

   Dined on May 20, 2022

   overall2food1service2ambience3

   I usually do not write reviews, however, this restaurant needs to do better. First of all, the service was unfortunately subpar. Our waitress was pleasant, but she lacked attention to detail. We rarely received waters, utensils, etc. In addition our food was horrific. The food was over cooked, lacked flavor, and the calamari seemed fake (like pig intestines)… Overall, not the best experience.

   Iconic by ChesterfieldResponded on June 18, 2022Thank you for visiting Iconic. A young girl with you told the server that she didn't like the squid and the server (who is excellent) offered to remake it or remove it from the bill. Squid is not for everyone. A gentleman at the table said that all was wonderful & there was no need. He also left a very large tip. I have reached out to you with no response. We are sorry that we could not resolve this differently. We would have preferred that you accepted our offer if you were dissatisfied.

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7. OT

   OpenTable Diner

   New York Area

   2 reviews

   5.0

   2 reviews

   Dined on May 14, 2022

   overall5food4service5ambience4

   Good food and service.

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8. L

   Lori

   1 review

   5.0

   1 review

   Dined on May 2, 2022

   overall5food5service5ambience5

   As always, great food! Ashley was awesome and very attentive. When she heard it was a birthday celebration, out she came with a piece of chocolate cake and a candle! It was all perfect!

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9. J

   Johnny

   New York Area

   1 review

   3.0

   1 review

   Dined on April 30, 2022

   overall3food3service3ambience3

   The scenery was nice. The wait staff was pleasant, but the service was slow. The cost was too much for the quality of food.

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10. RW

    RichW

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food5service5ambience4

    Food and server Emily were both fantastic! She was attentive but not overbearing.

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11. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience5

    This was our first Easter dinner at Iconic . This is one of my favorite places already , however my family members have not experienced this restaurant until Easter Sunday brunch . We can not over state how awesome this meal was , I was so overly impressed as was my family . Do your self a favor and book this place for your next night out . Thank you to the staff for a fantastic dining experience!

    Report
12. RP

    RichardP

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience5

    Rachel took care of us. The friendliest and most genuine person I have met in a restaurant. Food Was amazing!!

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13. JM

    JM0410

    1 review

    5.0

    1 review

    Dined on April 13, 2022

    overall5food5service5ambience5

    Great food, server was friendly and helpful. Nice quiet atmosphere

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14. E

    Edward

    1 review

    2.0

    1 review

    Dined on April 10, 2022

    overall2food1service5ambience5

    It wasn't as good as the time before Christmas when we went there for Dinner. Brunch was not very good.

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15. BB

    BB62

    New York Area

    1 review

    5.0

    1 review

    Dined on April 3, 2022

    overall5food5service5ambience5

    We enjoyed Sunday brunch, starting with mimosas! The food was delicious, the server was delightful, and the “sit” was comfortable!! 👍

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16. RD

    RoccoD

    New York Area

    12 reviews

    5.0

    12 reviews

    Dined on March 26, 2022

    overall5food5service5ambience5

    Atmosphere was outstanding. Food and service were excellent. A little slow receiving our meals but not a deterrent in going back. Highly recommend.

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17. DH

    DawnH

    1 review

    5.0

    1 review

    Dined on March 26, 2022

    overall5food5service5ambience4

    The only complaint is the room was a bit chilly. Everything else was great.

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18. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on March 20, 2022

    overall1food1service3ambience3

    The food was cold and not fresh

    Iconic by ChesterfieldResponded on March 27, 2022Thank you for visiting our restaurant. We are sincerely sorry that your experience did not meet your expectations or ours. We wish that you had informed your server regarding the food temp. Our policy is always to remake an item that is not satisfactory to the customer. Guest satisfaction is very important to us. Regarding food freshness - we receive 3 food shipments per week and all of our items are made to order. We hope you will try us again.

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19. PC

    PamelaC

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on March 18, 2022

    overall3food5service5ambience5

    We were a party of 11 and highly enjoyed the appetizers, dinner and dessert and fully expected to have a decent bill. What was very disappointing was our bar bill was nearly as much and the drinks were terrible! Highly recommend you upgrade your bartenders as it is equally important to have great cocktails as it is to have good food! We sent our drinks back several times. Very disappointing!

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20. a

    anonymous

    New York Area

    1 review

    5.0

    1 review

    Dined on March 14, 2022

    overall5food5service5ambience5

    Jackie did a nice job and made us feel welcome. The food was excellent, and we would go back.

    Report
21. b

    booboo

    New York Area

    10 reviews

    3.0

    10 reviews

    Dined on March 5, 2022

    overall3food2service5ambience5

    I love the hotel Utica as a piece of Utica’s finest landmarks. Our friends joined us there for dinner and we had a couple of drinks at the bar prior to dinner. Our server was good but the food was a little less than desired apps (meatballs and greens) were a little off and everyone’s meal was okay except mine. I ordered the special Frutti d’mare with 2 mussels one large scallop and abt 5 smaller pieces and a few tiny rings of calamari in a bowl of wide flat pasta that was mostly stuck together for $40. I was appalled and said to take it off the bill that’s ridiculous. The server contacted the owner and she was not having it. Finally another server came over and talked about it and said she could take half off and even said it was ‘skimpy’ or didn’t ‘look too good’. I can’t fairly quote exact words but it was noticed. The servers managed on their own but really, someone should be there to handle situations similar to this and take responsibility. Sorry, I’ll stick to tavalo.

    Iconic by ChesterfieldResponded on March 11, 2022We are sorry that your meal did not meet your expectations. A positive guest experience is extremely important to us. It is always our policy to remake any dish that a customer is not satisfied with. It is not clear why your dish was not returned to the kitchen to be remade. This policy has been reinforced to the staff. We agree that someone should be there every day to handle these situations and are actively searching for a manager. Please contact me privately at restaurant for follow up.

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22. S

    Samitch

    New York Area

    1 review

    5.0

    1 review

    Dined on March 3, 2022

    overall5food5service5ambience5

    It was a really great place to enjoy ones company for dinner!!!

    Report
23. h

    horseman

    Austin

    1 review

    3.0

    1 review

    Dined on February 26, 2022

    overall3food2service3ambience4

    The dining room at the old Hotel Utica is beautiful. The Fiddlehead IPA was a nice find. Unfortunately that's where things lost their way. This review is from one experience, an early Saturday night. The room became quite busy. It was obvious the staff was overwhelmed and underprepared. There was no adult there leading them. Our waitress was very professional, but she was trying to direct traffic and do her job as well and simply wasn't able to overcome the odds. She stated there were only 2 waitresses for the entire room. The appetizer was an excellent calamari but covered with some sort of incendairy jalapino sauce, thank goodness for cold beer. My lump of bolognase was rescued by my wife's excellent sea bass. Absent from the entree were any form of accompanyments. A simple plate with some food, unfortunately served almost instantly after the appetizer arrived, despite us telling the waitress we were looking forward to relaxing and enjoying dinner. Again, this is based on one night, one time. Our waitress tried hard to make our meal as pleasant as possible, but the overall experience was mediocre at best. I felt bad for her. It's unfortunate when the best part of your dining experience is the room and the beer. I simply could not recommend this restaurant excepting for the architecture.

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24. VM

    VivM

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on February 22, 2022

    overall5food5service4ambience5

    Great restaurant! Beautiful interior and great food!

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25. K

    Krystle

    New York Area

    1 review

    5.0

    1 review

    Dined on February 20, 2022

    overall5food5service5ambience5

    The food was amazing from the appetizer to the dessert and the drinks and my server was amazing

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26. OT

    OpenTable Diner

    New York Area

    1 review

    2.0

    1 review

    Dined on February 13, 2022

    overall2food1service5ambience5

    Calamari was VERY overcooked, dinner was mediocre, and dessert was so-so. Waitress was very nice, but it definitely took quite a while to get a glass of wine.

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27. CB

    ChantelB

    New York Area

    14 reviews

    vip
    4.0

    14 reviews

    Dined on February 9, 2022

    overall4food4service5ambience5

    Our second attempt at this okie and it was a much pleasurable experience! Our waitress Dev was very attentive and helpful when picking our entrees. Food was good and hot when brought to our table. Will definitely return!

    Report
28. P

    Paul22162

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on February 4, 2022

    overall5food5service5ambience5

    Second time here and will continue to go as it is fantastic!

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29. LA

    LindaA

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on January 21, 2022

    overall5food5service5ambience5

    First time there. It was wonderful all around. Will definitely go back and would recommend to others. Food, service, and atmosphere tops!!!

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30. AM

    AMaxwell

    New York Area

    2 reviews

    vip
    5.0

    2 reviews

    Dined on January 21, 2022

    overall5food5service5ambience5

    Amazing food and service. Staff are incredibly friendly.

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31. CB

    ChantelB

    New York Area

    15 reviews

    vip
    3.0

    15 reviews

    Dined on January 15, 2022

    overall3food3service2ambience4

    Went there for sons birthday dinner and the restaurant was beautiful but the service wasn’t good. We had to remind them that we’re waiting for our table, took 20 minutes to get a menu and another 15 for drinks and we all ordered sodas. The food was delicious but extremely cold! We didn’t want to wait for it to warm up so we decided to get our meals to go. Maybe it was a busy night and the staff was short but for our first experience it wasn’t great but not horrible. Maybe we’ll try it again in the future hoping for a better experience.

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32. P

    Paul22162

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on January 14, 2022

    overall5food5service5ambience5

    What a wonderful experience we had from sitting at the bar having a drink to a fantastic meal!

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33. DG

    DavidG

    New York Area

    1 review

    5.0

    1 review

    Dined on January 8, 2022

    overall5food5service5ambience4

    Fantastic food and stellar service. Highly recommend.

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34. OT

    OpenTable Diner

    New York Area

    35 reviews

    vip
    5.0

    35 reviews

    Dined on December 20, 2021

    overall5food5service5ambience5

    We were staying at the Doubletree Hotel Utica and this restaurant is located in the hotel. The bar is beautiful and restaurant also lively. Food and service of high quality and took care to assure my food allergies were considered when preparing my meal.

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35. DL

    DrLomax

    1 review

    5.0

    1 review

    Dined on December 19, 2021

    overall5food4service5ambience5

    A really beautiful, grand space, with a refined menu of local specialties and broader American fare. The ambience and great staff are the showcase though, great place.

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36. SS

    SandraS

    1 review

    5.0

    1 review

    Dined on December 18, 2021

    overall5food5service5ambience5

    Food and Service was exceptional (appetizer, main course and bread with dipping sauce.) Christmas decorations were very nice and lobby of hotel was decorated beautifully . I would however, say the dessert was just ok this needs improvement. Overall very nice time will return.

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37. KP

    KrisP

    New York Area

    10 reviews

    vip
    4.0

    10 reviews

    Dined on December 17, 2021

    overall4food4service4ambience4

    Our server, Christine, was very nice, the bartenders friendly, and the rest of the waitstaff very good too! An enjoyable meal! Most especially, our moms loved the Saranac Beer Batter Fish Fry!

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38. LS

    LisaS

    1 review

    4.0

    1 review

    Dined on December 4, 2021

    overall4food5service4ambience4

    Food and service was excellent. It got kind of loud when it started to get busy. Took some time to get our bill and pay

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39. K

    Kathy

    New York Area

    9 reviews

    vip
    5.0

    9 reviews

    Dined on November 23, 2021

    overall5food5service5ambience5

    My favorite place to go sit at the bar and have a few drinks and to eat! Food is always amazing. Maureen, at the bar mixes the best drinks. Rachael, the Manager is wonderful! The moment I walk in a feel like I am in a special place. The hotel is just beautiful! Perfect spot for a special dinner to celebrate, or to hang with a friend.

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40. JS

    JohnSmo

    Chicago

    27 reviews

    5.0

    27 reviews

    Dined on November 13, 2021

    overall5food5service5ambience5

    I was very happy to find this spot in downtown Utica. Usually when you find a hotel restaurant, you have a lot of trepidations about trying them, but with the name Chesterfield in the kitchen, you can't go wrong. Dinner was delicious and the ambiance was lovely.

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