iCHiNA

Sort by

Filters

1. J

   Janak

   San Francisco

   3 reviews

   vip
   1.0

   3 reviews

   Dined 5 days ago

   overall1food4service1ambience4

   The tea and dumplings experience doesn’t come with tea or dumplings!! You have to order extra. Yea service comes with desserts only? Service was terrible. Food is good, but expensive

   Report
2. PL

   PriscillaL

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Wonderful dim sum tea experience! Pricey, but excellent service, gorgeous ambience, and the food and beverage quality was in point. Will definitely be back.

   Report
3. M

   Mary

   1 review

   2.0

   1 review

   Dined 6 days ago

   overall2food3service2ambience3

   When open reservation on Open Table via Google map, it didn’t give option for lunch/afternoon tea/dinner, it only asked for the time. But when coming in to the restaurant they said the reservation was not made for afternoon tea so they can’t serve afternoon tea, it’s only for lunch. The host said only opening the open table from their website will have such options. This type of discrepancy is very disappointing since as customer there is no way to tell the difference.

   Report
4. DX

   DaniellaXu

   San Francisco

   3 reviews

   vip
   5.0

   3 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   It was good !

   Report
5. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined 7 days ago

   overall3food5service2ambience5

   We reserved a table for our anniversary. There was no special notes or anything. While the food was good, the service sucks. We finished our first course and sat there in silent waiting for the next course to come out. While we’re sitting down the restaurant kept calling my phone to check in that was confusing. Anyways… It took them a awhile to get each of the food to come out. There was nothing special about this place beside their fancy ambiance. To summarize our experience, fancy food with a price tag but expect with a regular Chinese restaurant experience. Disappointed.

   Report
6. OT

   OpenTable Diner

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on November 15, 2022

   overall5food5service5ambience5

   The pastry chef is excellent. I was very impressed with the tea service.

   Report
7. m

   mannydsz

   San Diego

   2 reviews

   vip
   2.0

   2 reviews

   Dined on November 13, 2022

   overall2food2service1ambience3

   The place was almost empty, and still, it took them 30 minutes to take our order. I was almost walking away. They started serving us and forgot to place dishes and cutlery. When asked for sugar for drinks, the server said they could not provide. For the price you pay at this place, you can go anywhere providing you a thousand times better experience.

   Report
8. M

   Ming

   San Francisco

   3 reviews

   vip
   5.0

   3 reviews

   Dined on November 13, 2022

   overall5food4service5ambience5

   We had an awesome dining experience with friends! The setting is gorgeous. The food is delicious. The service is friendly and professional. Will definitely come back and recommend to others.

   Report
9. OT

   OpenTable Diner

   Central Coast

   6 reviews

   vip
   1.0

   6 reviews

   Dined on November 13, 2022

   overall1food3service1ambience1

   Very inattentive service, server wasn’t well informed about menu.

   Report
10. FE

    FoodieEiro

    San Francisco

    1 review

    5.0

    1 review

    Dined on November 13, 2022

    overall5food5service5ambience5

    My wife and I love I China. It is fusion but not the usual East meets West cuisine. We first went to I China for our wedding anniversary back in September and fell in love with the food. Decided to make a return visit for no reason other than to have a delicious meal. We ordered the Soft-Shell Crab Salad as an appetizer. We began to dig in and noticed that the apples were coated in a delicate wasabi-based dressing. A hint and not over-powering flavor. The crab was delicious and then a server comes by and gives us the full-size appetizer apologizing that we received the tasting menu serving. We were delighted they spotted that immediately but too late for them. Then on to the main courses, we ordered the Hand-pulled noodles with mushrooms, Wok Fried Lobsters with mushrooms and the vegetable dish of Lotus Root and Asparagus. All fantastic and we were stuffed. Naturally, we had cocktails (which my wife feels are the best). She ordered In the Clouds, and I had the Dragonbeard. Always fantastic and told the beverage director and he was delighted as he creates the libations. No dessert as we were full. We are thinking of bringing our son here for his 25th birthday. Plus, our server Rebecca was kind, gracious and friendly. We will definitely be back!

    Report
11. OT

    OpenTable Diner

    San Francisco

    1 review

    2.0

    1 review

    Dined on November 13, 2022

    overall2food3service1ambience5

    Dinner booked 1M earlier w/ clear instructions to host that I was hosting bday dinner for my husband. Ambience stunning. Seated at a long 8-person table for 4 adults & 3 kids in private cove. Adults sat on one end of table for easy service. A nice personal bday reservation card w/ hub’s name was on table. TLDR: Webpage advertises exceptional service. I expected at least good. Dinner spent constantly asking staff for basics like utensils, plates to eat on. Staff service training needed. Adults had cocktails. Beers & non-alcoholic drinks not on menu (on request). Family style menu. My hubs ordered for all of us. Served starters w/o plates & serving ware. Entrees arrived before plates & w/o serving ware. We had to wait to ask our main server for these basics as food servers served dish & promptly left despite an “Excuse me.” Food served over the kids’ heads without telling them that hot food was arriving. When we finished our beautiful entrees, I wanted desserts. Main server got 1 dessert menu for me, & we had to ask for another. I ordered a chocolate mousse cake, cheesecake & dessert soup to share. Served forks only. Asked for plates & spoons. Unfortunately, only got 3 spoons, ran out. Ordered Chemex pour over w/ desserts. Coffee cooled to warm by the time our main server came to address coffee filter & serve it. Asked for sugar, given rock sugar that didn’t melt in warm coffee. Milk/cream not available. Not served coffee spoons to stir. I signaled to our main server for the check. He nodded. Despite my hubs & I ordering for the table & me signaling for the check, he directed it to our friends who were eager to pay. I protested to him, “No no. I made the reservation.” He told me to “sort it out w/ my friends”. It caused an avoidable scene. Fulfilling basic needs as utensils w/o asking, & giving the check to the one that asks is basic service training, expected for a $700 dinner for 4 adults & 3 kids w/ 20% gratuity incl. Service very disappointing.

    Report
12. FH

    FoodieHotelSnob

    San Francisco

    4 reviews

    vip
    3.0

    4 reviews

    Dined on November 12, 2022

    overall3food4service1ambience4

    Went for the Tea. Had a reservation for 1pm. was not seated until 1:20pm. TOOK forever for the waitress to clear the savories and serve the sweet option. UNDERstaffed for wait staff. Need to teach your staff work TOGETHER and help each other out. The hostess could've helped clear plates and refill water. What was supposed to be a 1 hr experience ended up being like 2 hrs b/c of the delayed seating and the SLOW service.

    Report
13. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on November 12, 2022

    overall5food5service5ambience5

    Love this place!

    Report
14. DL

    DennisL

    San Francisco

    1 review

    vip
    3.0

    1 review

    Dined on November 11, 2022

    overall3food4service3ambience4

    Could be better if there is more staff on the floor More variety of dim sum would be nice

    Report
15. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on November 7, 2022

    overall5food4service5ambience5

    The wait staff was excellent- he really cared about our table . He was attentive and thoughtful. The restaurant is beautiful, and harkens back to a different era.

    Report
16. OT

    OpenTable Diner

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on November 6, 2022

    overall5food5service5ambience4

    Despite the very mixed reviews, we celebrated my mom’s birthday there last weekend and it was great. Food was very well done, service was friendly and easy. Music was more mall level than fine dining. Overall, great experience. Will be back very soon.

    Report
17. JW

    JaneW

    San Francisco

    2 reviews

    4.0

    2 reviews

    Dined on November 5, 2022

    overall4food3service5ambience3

    The decoration is really pretty, especially the toilets. The downside, is the menu, the food is not any outstanding, the menu is limited. The bar is not any attractive, can not give people an urge to sit down and relax and drink.

    Report
18. NN

    NatalieN

    San Francisco

    1 review

    1.0

    1 review

    Dined on November 5, 2022

    overall1food3service3ambience1

    We celebrated my gf's birthday, iChina reached out to us to know the name of birthday person, which was really nice of them. However, they did not let us know that we couldn't bring her birthday cake in. We bought a really expensive birthday cake from Maison Alysee. We asked the first waitress if she could store it in the fridge for us to use after dinner, she said she would ask but she didn't think they could. She never came back with the answer, so we asked our waiter, he told us outside food wasn't allowed, even on the table. He asked us to HIDE our cake under the table, or on the back side of the table. What a great experience! I'm sure we'd never celebrate a birthday there again!

    Report
19. SY

    ShanY

    1 review

    1.0

    1 review

    Dined on October 31, 2022

    overall1food1service1ambience1

    The food quality close to a regular Chinese restaurant. Definitely not a fine dining place. The beef and sea bass tastes too sweet. The noodle tastes really bad. The service is really bad. It's my mom's birthday and no one said anything to us.

    Report
20. AI

    AbhijITG

    Yosemite

    1 review

    3.0

    1 review

    Dined on October 30, 2022

    overall3food3service3ambience5

    Excellent decor and ambience. Food is average.

    Report
21. ZD

    ZiadD

    1 review

    5.0

    1 review

    Dined on October 29, 2022

    overall5food5service5ambience5

    Great food and very nice service! This is a high level restaurant if you want a great value in everything! Thank you!

    Report
22. CB

    CharlesB

    Hawaii

    1 review

    4.0

    1 review

    Dined on October 28, 2022

    overall4food4service5ambience5

    Elegant ambience, clean, attentive service, wait staff was able to recommend dishes. Interesting dishes, both in dim-sum and regular menu, not at all oily. The only downside is that they require a credit card to hold a reservation, even though the restaurant turned out to have a lot of empty tables at the time we went. We went for lunch and would definitely return, and also to try the dinner menu.

    Report
23. T

    Tchan00

    San Francisco

    28 reviews

    3.0

    28 reviews

    Dined on October 27, 2022

    overall3food3service3ambience5

    Overpriced Chinese food with an outstanding ambiance.

    Report
24. LS

    LindsayS

    Greensboro

    4 reviews

    4.0

    4 reviews

    Dined on October 26, 2022

    overall4food3service4ambience5

    The restaraunt is beautiful and very nicely decorated, service was great. the food was okay not anything special and therefore not worth the price.

    Report
25. S

    Savannah

    1 review

    3.0

    1 review

    Dined on October 25, 2022

    overall3food3service4ambience4

    We came here for lunch. We ordered the set lunch. The noodles dish is pretty salty for our taste. The other dim sum selection is pretty good. The set lunch comes with two dishes of your choice. I got dime sum (3 pieces) and noodles. Plus tax and tip, it is about $47 for a set lunch. It's a very nice place with awesome service. I would come back to try other food.

    Report
26. PS

    PhoebeS

    1 review

    1.0

    1 review

    Dined on October 22, 2022

    overall1food1service3ambience1

    I m so disappointed with the new menu. The food tasted weird. The vegetables were not fresh. Big difference between the old menu. Do not want to come back anymore.

    Report
27. OT

    OpenTable Diner

    San Francisco

    1 review

    vip
    1.0

    1 review

    Dined on October 16, 2022

    overall1food2service1ambience2

    Service was terrible. All servers were extremely slow and confused

    Report
28. OT

    OpenTable Diner

    San Francisco

    4 reviews

    vip
    5.0

    4 reviews

    Dined on October 15, 2022

    overall5food5service5ambience3

    I want to thank my friend Jose for letting me know how good this restaurant is! The service was very professional. I loved the soft-shell crab salad. The sea bass was also very tasty!

    Report
29. M

    Mariam

    San Francisco

    1 review

    1.0

    1 review

    Dined on October 15, 2022

    overall1food1service1ambience1

    the food is not exceptional at all. We could have eaten better at Mayflower. For the price of the entrees and the quality of the food is really really poor. I wasted my $400.00 with your restaurant.

    Report
30. F

    Foodie

    San Francisco

    11 reviews

    5.0

    11 reviews

    Dined on October 9, 2022

    overall5food5service5ambience5

    We were about 15 minutes early for our reservation, waited around 10 minutes until they get the table ready. I was disappointed that they no longer have the tasting menu, but the ala carte menu is just as good. Food and service is excellent. Highly recommended.

    Report
31. TR

    TomR

    New England

    1 review

    3.0

    1 review

    Dined on October 8, 2022

    overall3food3service1ambience3

    My server (Indian guy) is a racist, he picked on our English and pretended he didn’t understand words like hold on

    Report
32. D

    Dh12

    San Francisco

    4 reviews

    1.0

    4 reviews

    Dined on October 2, 2022

    overall1food1service1ambience5

    What a huge disappointment! We brought guests from NY and it was not good. Service was not attentive, the rice that we ordered came after the main courses although we have few reminders, had to order drinks multiple times in order to get them. Sea bass was tiny dish and it was not communicated to us. We will not be coming back.

    Report
33. h

    hanni

    1 review

    5.0

    1 review

    Dined on October 1, 2022

    overall5food5service5ambience5

    Service was excellent. Only ordered two things but the presentation was beautiful

    Report
34. RS

    RSSF

    San Francisco

    10 reviews

    vip
    3.0

    10 reviews

    Dined on September 27, 2022

    overall3food2service4ambience2

    Some dishes were cold had to ask for them to be warmed. Wrong dish delivered. Dishes well presented but relatively spare portions. Restaurant has a very strong seafood odor. A bit surprising for its high end feel.

    Report
35. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on September 25, 2022

    overall5food5service5ambience5

    Came for my 30th birthday and had such a good view, food and drinks were great.

    Report
36. RL

    ReneeL

    1 review

    1.0

    1 review

    Dined on September 25, 2022

    overall1food1service1ambience5

    Upon arrival we scheduled a reservation at 6pm, we walked in, and the host made us wait 20 minutes. "What is the point of a reservation"? Our server "Justin" took 30 minutes to bring us drinks, we asked for black napkins and he forgot them which took another 20 minutes. "Justin" made no food suggestions when we asked what was good that did not have any seafood? He didn't have any suggestions, he merely pointed to the food that didn't say seafood and when we attempted to order the Pork Dumplings and Chicken Potstickers, that is when he finally said "Oh those have seafood" but still no further suggestions. FOOD was absolutely DISGUSTING, our ENTIRE service for dinner took 3.5 hours because of how slow they were. No one came by to ask if we need or would like refills of anything. What we ordered: Wagyu Beef, " THAT WAS NOTTTTT WAGYU" we took 1 bite and left it, tasted like complete LARD, had this chewy tendon, YUCK Wagyu Puffs, looks like some sort of cat food on the inside, had a terrible smell Hot and Sour Chicken, just completely BLAND. Hand pulled fried noodles, NO Flavor at all, another BLAND dish Vegetable Potstickers, Bland as well, dipping sauce tasted like pure salt Leche Martini, disgusting, didn't even drink it Blossom Drink was 10 out of 10 Our waiter seen all of our food on the table and never thought to ask, "How is everything" we are not the type to complain but the ENTIRE experience was complete TRASH. YOU could not PAY me to EVER GO BACK SAVE YOUR MONEY AND DONT EAT HERE.

    Report
37. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on September 25, 2022

    overall4food4service5ambience5

    Amazing digs. Food looked amazing in presentation, but lacked depth of taste. Definitely fancy though!

    Report
38. y

    yaow

    San Francisco

    2 reviews

    vip
    2.0

    2 reviews

    Dined on September 24, 2022

    overall2food1service5ambience4

    To be honest ,similar as Panda express .Not better than PE.

    Report
39. OT

    OpenTable Diner

    San Francisco

    1 review

    vip
    2.0

    1 review

    Dined on September 23, 2022

    overall2food2service4ambience5

    I selected this restaurant to celebrate my friends birthday. I found it be very disappointing that they was no acknowledgment of their birthday other than a card on the table. In addition, the lunch menu options was very limited. The only option available as a main was rice or noodles.

    Report
40. RL

    RingLeader1

    San Francisco

    327 reviews

    vip
    4.0

    327 reviews

    Dined on September 20, 2022

    overall4food4service4ambience5

    Dined here for my birthday. It’s a beautiful restaurant! Our server Josh was helpful throughout the evening. Loved the crab & corn soup, the assorted fried dim sum, the sweet & sour pork, yum, all tasty. Desserts were small but rich. We also tried the bar on a different day. Brian was fun and helpful, we’ll be back.

    Report