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Hugo’s has great drinks and service and I will keep coming back. My only complaint is the food comes out cold quite often. I’m not sure what’s going on between the kitchen and the food coming to my table, but every time I dine here I’ve had that problem. The food tastes great but the timing needs to be improved.
I had eaten here a while back and was less complimentary. Today with a work team we had a delightful lunch.
At the end of the night, we were really disappointed in the service and experience that we had at Hugo’s on our anniversary night. The food was excellent, however, the service was sub par. I think the wait staff could be a little more attentive, especially when there are so many of them walking around and not a lot of customers in sight. The service can be a little faster as well. We sat around way too long waiting for things. If people choose to spend a special occasion at your restaurant, it would be nice to have things go as smoothly to have a positive, unforgettable experience.
Great customer experience, menu, food and timely on ordering + food delivery.
Graat place with Delicious food|drinks!
Hugo’s is always a great place to dine with friends... our group went on a Friday night for my birthday... Great food, great hospitality and great drinks. Hugo and Eric are the best!
I really love this restaurant! Their wood-fired grill makes any thing of the grill special. They have something for everyones taste. I have had half of the menu and never been anything but impressed. The bone in ribeye on the wood fired grill is perfection! There is only one concern I have, it is a bit loud, if your meeting with people and need to have a conversation, it can be a bit tough...
Love this restaurant! The food is always great and because I’m celiac it’s easy to eat here since most of their items can be made gluten free. I can even eat the corn chips because they’re baked and not fried. The restaurant has a nice atmosphere.
Enjoyed our meal prepared that was prepared with fresh ingredients. The drinks were great too!
We loved sitting at the high top custom wood table. Thanks for an amazing experience.
The food and service is always top notch.
Always like Hugo’s.
Wish they offered at least a few happy-hour food items. Tried the Red Snapper Ceviche for the first time as my meal along with the Tlalpeño. The ceviche was good but probably best as a shared appetizer. The first bite was the best but started to feel like a can of tuna fish by the end and not really in a bad way—just the consistency. Too much of a good thing! :)
Why’d you get rid of the bowls?!? 🍲🤷🏻♂️
Will definitely return again... and again... and again...
Delicious inventive dishes. The waitstaff is totally on their game! Great for a date night or nice family evening out.
Phenomenal food every step of the way! The warm salsa rojo was unexpected, but still tasty. We had snapper ceviche, black paella, and the half rack of lamb. It was insanely good, and the service matched the food! Will absolutely be back.
Food was great, drinks were great.
This is a very nice looking restaurant. Unfortunately, it is grossly overpriced and the food is merely average.
Staff was nice enough to seat our party of 6 in the back room since the main dining area was extremely loud! Most everyone enjoyed their meal. I wish you had something on menu that was milder for those of us who have sensitive stomachs. Waiter suggested brisket enchiladas but they were too spicy for me.
Fue mi tercer vez regresando la comido y el servicio fue de cinco estrellas definitivamente regreso otra vez
Food and service were excellent. Salmon nachos, tomahawk pork and cafe de olla were outstanding
Had the Pork Tomahawk, amazing! Service on point, food looked amazing, tasted even better. Great job!
The food was quite good but the service left a lot to be desired. We saw the server infrequently, had to flag him down, ask for the check... It turned what could have been a great evening into a less than stellar experience.
The noise level kept growing to the point that we were shouting at each other just to be heard. Turning down the music might be a first step to fixing the problem.
Food was fantastic and creative. From Mexican avocado toast to Wagyu carne asada. The margaritas are delicious as well. And the service was outstanding- polite, knowledgeable, attentive, but not overbearing. It's my new favorite in Irving.
My shrimp tacos were delicious.
It was awesome!