The outdoor dining setup at Hugo’s was comfortable, safe, and didn’t affect the level of service you expect from Hugo’s

My steak was undercooked twice. The rest of the food wasn’t very good.

Our Hugo’s experience was utterly fabulous. Our filet and crabcakes were out of this world, and our server Kellan was awesome. Highly recommended.

Dined indoors. Very warm. No air conditioning?
Everyone we dealt with had a poor attitude. We won’t be back.

During covid restrictions guidelines were followed and able to enjoy patio dining. Great food and service. Wines were pricey for a bottle but ad to do it.

As always great, love this place.

Doesn’t seem as good as it used to be. Recent experience was just very average. Too many other great restaurants in Chicago

Fun to be back at the restaurant. They were very accommodating about seating us out doors, away from the sidewalk. The quality of the food is wonderful. But it’s not Hugo’s menu. It’s Gibsons which is very meat centric. I go to Hugo’s for the seafood and fish. I also find that Gibsons portions are huge! I can’t possible eat what they serve. I wish they had more appetizers and small dishes.

With friend and enjoy !

From the time we arrived to the un-rushed ending of our Anniversary Dinner, the greeting, introductions of staff, and multiple servers were fabulous!

Our favorite go to place

Best seafood, cozy atmosphere. Such a incredible desserts list. Can’t wait for my next visit.

Wonderful place and would highly recommend. My favourite place when I visit Chicago

As always, Hugo’s was great. The food is excellent and the service is excellent. Ron was our waiter and he was helpful and pleasant. The busters are equally helpful. This is our go to place when we want something a little special.

It’s truly an amazing place! To eat and enjoy yourself. The staff are all nice and helpful, especially Kyle! He’s very humorous and just full of life! Will definitely make your time enjoyable!

Great food and great service. I was on a first date so it was just a little loud. Would definitely come back.

Great time every visit! Food is great and service is phenominal.

Awesome service. Great value!

Loved the experience. The prices are a bit steep...so value is not there. But, food and service are top notch,

Great dinner. Great place.

Our waiter was one of the best ever! He was very engaging and definitely has a gift for making people feel right at home.

Our Host was amazing. His friendliness and great mannerisms made us feel wonderful and well related to.
And the food was spectacular.

Asking for more bread 2 different waiters - waiting for it for more than 10min
Waited for the food (appetizers) for more than 10 min.
Asking for desert menu - never got it. After all we just asked for the check and left. Worst experience

Our server Kellen was top notch!! Our dining experience was perfect thanks to Kellen’s attentiveness, kindness & conversation!! Food was outstanding as usual!

My wife loves to dine here when we are in town . Love the crab cakes and the service is spectacular !

Great food, friendly and efficient staff. Great atmosphere.

We had Kyle as our waiter and he was fantastic. I'd recommend asking for his station if you're thinking about going here. My wife and I have been here MANY times but we went with friends that had never been and they LOVED it. And....they loved Kyle. Kyle's attention was an phenomenal as his knowledge of the menu and recommendations. We will definitely ask for Kyle's station the next time we visit Hugo's.

Crab legs are amazing and our server was wonderful.

Crab cake was huge, FULL of lump crab. Almost no filler. Delicious. Huge shareable sides. Also, delicious. Salmon was just ok. Filets were perfectly cooked. If you are a dessert person, they are to die for.

Food and Service were quite satisfactory as usual.

Excellent “formal casual “ setting! Service staff is attentive and friendly. Our waitress Summer is the best. Our dinner was wonderful. Enjoyed our visit with the manager Ken S ! 5 Star dining experience.

been there many times . this visit was a disappointment sliders were a little overdone as was my grassfed ribeye ( ordered medium rare ,got medium+ ) service was okay not great we were seated promptly, orders, taken in due time, after that didn't see much of our waiter. took our leftovers with us and ended up giving them to a street person

Great seafood and steaks and can't beat the location.

Sophia was our server and was excellent. The food is consistent and the service is always super.

We went there for a birthday dinner. Food and service were excellent. You have to try the frog legs appetizer. The only downside was our table location was a bit cramped.

They shoved us in the back room that was stale, freezing cold and empty. It was extremely rude and ruined our dinner. The manager was not helpful and didn't seem to care.

The Food and Service were fantastic. Never Disappoints!

Food was delicious! Drinks were great and it was a very nice spot for a date.

Hugo's is a delight every time! Best restaurant in the city.

Great food. Crab cakes are the best in the city and Bob our server was great. Special treat to eat in the Winston Churchill office elevator! Always a a great way to go with Gibson’s or Hugos