Great people. Great service. Great atmosphere. A must go when I am in Chicago and love sharing it with clients.

A great place to go if you are wanting to treat yourself to a quality meal. Lobster bisque was the best. Crab cakes were all meat, not a bunch of filler. Steak was done perfectly.

It is always a nice experience yet it is a bit overcrowded with little to no separate 1/2 walls

Great food. Excellent waiter.

Our server, Montrose, was extraordinary. He was helpful answering questions and provided excellent service. Hugo's is an extremely well-run establishment.

Hugos has always been my mom’s favorite Chicago “fancy “ restaurant. And once again it lived up to her memories. The staff is attentive and courteous without being stuffy. Food was delicious!

Background music off putting
Food not quite as good as Gibson’s next door despite shared kitchen which I do not understand 🤷‍♂️
But otherwise a good meal and location with good service

Steaks, sides, dessert, drinks & service were all top notch. Some bread before the meal would be a nice addition.

Food was very good. Our server, Brandon, was delightful. VERY disappointed that many patrons were not wearing masks as they roamed the dining area or brought to their tables.

Portions except dessert were small. Prices relatively high. Fish overdone.

Wound up sitting at the bar and great service and awesome food. The sea bass was delicious!

Excelente comida en un ambiente agradable y gran servicio

It was a very special night. Our server was so attentive despite being a busy Saturday night! The food was delicious. The portions were perfect! The dessert was over the top and huge!!

Waitress Jenna was amazing! So kind and personable. Food was amazing and fresh! Definitely will be coming back

The service from Art was excellent. The mussels dish was amazing. Our main courses of salmon and sea bass was tasteless and the presentation was not good.

Kellen was fabulous! Very attentive and fun

Great experience from start to finish. Kudos on an outstanding job!

Highly recommend Hugo's!! Truly authentic Chicago meal. Exceeded all of our expectations, including food, ambiance, and service. Very vibrant atmosphere!

Amazing service from the time I walked in the door till when we left! Food and drinks were fantastic!

It has been 6 years since we have lived in Chicago and been to Hugo’s Frog Bar. The food was perfection!!! Absolutely incredible. The best Crab cake and crab legs I have ever had. Gibson’s steaks were to die for and our waiter could not have been better!!!

We enjoyed wonderful service and food both evenings we visited.

El mesero dejó de atendernos en cuanto no elegí ninguno de sus mariscos especiales. Su actitud cambió y fue el ayudante el que sirvió toda la cena. Decepción la prepotencia de los empleados. Lástima porque la comida es excelente.

Always a great place.

Not bad….. quiet corner
First dish was over cooked but chef made corrections and I really enjoyed the planked white fish. Server, served but didn’t make experience great. Not very attentive or interested overall.

Tasty unpretentious dishes. Simple flavors reasonably valued.

Good food, Good friends, Good times!!! Nice to see Hugo’s getting back to its old menu!! Thanks for allowing substitutions again! Makes it well worth the price!

Our waitress Elizabeth was horrible. She took an exorbitant amount of time to place our order, bring our food which was cold when we received it, and bring water which took 45 minutes after we asked. To top the lunch off she misplaced my credit card and when I advised her I didn’t have it she insisted I was incorrect. A manager intervened a found the cards but Elizabeth never came to acknowledge her mistake. I hadn’t been to Hugo’s in a while and I’ll make other restaurants options. Overall it was an okay experience with VERY BAD SERVICE!

Sitting on the street is always fun but was sooo noisy. So sorry they opened the street.

disappointing that the hugo menu was not available
i wish this was made more clear before i made the reservation
if i wanted gibsons food i would have reserved gibsons

Kaley was a terrific server! The expanded fish options on the menu and Kaley's personal touches made it feel like Hugo's in pre-pandemic times! Thanks for a great evening!!!!

Great location, outstanding service and food. We will be back...

Food was very good. Service was EXCELLENT! Will definitely go again.

Awesomeness! The head chef knows exactly what they are doing.

Our waiter was very good but for all the years we have been going there, the food was not very good for the value.

Frank did a fantastic job!

Great food & service

Great girls at check in Jaclyn and Gillian!

Almost welcome feeling

Always delicious and great service

My wife and I have gone to Hugos many times in the past, essentially every time we go to Chicago and had great experiences. This visit was well below those high standards. Hopefully, just an off night with an average server. But, disappointing enough that the next time we are in town, my wife and I talked about going back to other places we like instead.