Everyone from the greeter to the server were so rude. I spent my birthday there and it was the worst experience, never going back!

Very crowded and noisy! Loved there avocado toast. Not family friendly but definitely a go to place with friends!

We came for Saturday brunch to enjoy Dandy Wellington and his Band and celebrate our wedding anniversary. We brought our one-year old daughter and the staff was so accommodating. Our original table was in the sun, and when the awning turned out to be broken, they were more than happy to move us to a table where our little one would be in the shade. The food and cocktails were very good and the live music was fantastic. I wasn't sure if the atmosphere would be right for a toddler (like I said, we were trying to find a way to see Dandy), but it turned out to be perfect. Many thanks to the staff!! I would highly recommend to anyone who wants a fun, semi-outdoor brunch experience with fabulous live music - and with or without family.

We arrived late which I know is a no no with reservations but they took the time to accommodate us. Took a while to get us our drinks but they comped the first round which we appreciated. Overall I'm happy they honored our reservation and did what they could to seat us.

I booked for a rooftop bar, but the place was closed! Only working the hotel restaurant.

Took over an hour to get our food and had to leave. Wait staff did not care.

The food was amazing. The waiter was great. Waiting an over an hour for over priced food? Not great. The restaurant wasn’t even at maximum capacity. I’d still go back though. Avacado toast was perfect.

Hostesses certainly have an air of working at a Sofitel or W and could tone it down a bit. But the servers and bartenders absolutely make up for it. The servers were extremely attentive, friendly and the overall ambiance was wonderful. Highly recommend for dinner as well as getting some bottles and enjoying the club downstairs after 12/1AM.

Great value! Good food and good price

Amazing food and great drink prices for a meet up with an old friend! Great place!

Beautiful ambiance. Excellent food. Wonderful all around!

This place was cute! The atmosphere was bright and upbeat, and the jazz band that played during brunch was fun and unexpected. The servers were quick and polite.

The only big downside was the food, it didn’t seem fresh. The waffles tasted like they were frozen and our chicken was fatty. We didnt eat it and so walked out of there hungry and had to go get something else. Leaving a restaurant to go get food isn’t exactly what we were looking for in a brunch place.

It was quite loud inside despite being half empty (we arrived when it opened) which made conversation difficult, but if you are looking for an upbeat place to kickoff an energetic day, the live music was great!

The vibe, drinks and the live music was really nice and I would probably go back for that. The food and service does not match that. We waited for a while for the food to come to our table and when it was finally there it was lukewarm. We got the chicken and waffles and the eggs Benedict with avocado. The waffle was crispy and chicken was barely warm and it seemed like it was sitting in the kitchen for a while. They forgot the maple syrup and we had to ask for it. I didn't bother telling the waiter about the chicken being damp and cold since I didn't want yo wait another half hr for the food to come back to the table. The eggs Benedict was good but again, it was barely warm.

We got the flourless chocolate cake which was really nice but the sad part was that when it came to the table it seemed that the ice cream had melted on the plate (check out the picture attached). It was a nice desert but when you know that it was just sitting in the kitchen for a while it kills it for you.

It is a nice brunch place but don't expect much from the service.

The place lacks decent customer service. The problem with establishments that get too famous is that they begin to forget the importance of customers. The food as always is decent but the long wait is not worth it.

It was a very good time, amazing food, service was a little slow, but other than that it was superb.

It was a loud party but we were trying to have dinner. Not conducive to talking at all. Very 80s.

great food, great music.
very nice for lunch brunch.
EXTREAMLY LOUD

The seating was tight but the food was delicious and it had a great atmosphere.

I love this restaurant! The food is amazing, the service is tremendous and the atmosphere is unique. I highly recommend the brunch on Sunday!

Our reservations were for 3p we got there at 230p. We waited 30 min. So u might not want to get there too early. service was ok.. We were upset as to the group that sat next to us, sat 20 min after us and got their food 20 min before us . And we were a party of 2 - they were 4. Otherwise the food was decent. The Sangria bowl is not worth the $ it's litterally juice. Just do the .92 cent drinks trust me.

4 of us went to dinner. We each ordered sangria so waiter suggested we order a pitcher. I guess it’s our fault we didn’t ask the price. Bill came $380 , $130 just on drinks, the foods good but not $380 good. I certainly didn’t eat $100 worth myself. Nyc for you

We went for brunch and it was EXTREMELY LOUD. The acoustic of the place is not ideal for a live band. It was impossible to talk.

The rock hard shrimp is a MUST

Service was incredibly poor. We had reservations for 8:45pm and the waiter didn’t know what the Valentine’s special was. After the appetizer we waited well over 45 minutes for a pair of medium rare steaks. The manager was very responsive when we called him over, he went back to the kitchen and waited for our food to be ready, but by that point I didn’t want it.

Great rooftop ambiance with jazz music. It was a little loud but if you go early around 11 it’s quiet. The food and choices are amazing. I have never seen stuffed French toast like this! They had amazing chicken sausage wrapped in pancake batter that looked like it was put in waffle iron on popsicles sticks! Everything was yummy and presentation was beautiful!

Hotel Chantelle never disappoints. Between the live jazz band, the beautifully crafted cocktails, and the solid brunch, it has something for everyone. Amazingly, even sitting right next to the band, it was never too difficult to speak among our group. The people watch, wow don't even get me started on that. Awesome way to spend a Saturday afternoon. Also, there's a punch bowl for 10 people, which came out to about 4 drinks per person in a group of 4. For $40 bucks...a pretty ridiculously good deal for New York.

I LOVE this place. I went for brunch with my girlfriends and we ended up getting a late reservation. We were warned that at 6p they needed our table for dinner. Long story short we stayed until 2a. We stayed at our table enjoying ourselves thoroughly for a couple of hours after we finished eating. We were then given a table near the bar, AND THEN given a table downstairs with a bottle. Amazing.

Smiles from staff all around. We felt welcome & comfortable. Ambiance felt like we were in a quaint outdoor garden. Food was excellent & cocktails perfect!

Went for brunch and was incredibly loud with live background music. Had to should to hear each other. The food was extremely underwhelming and plain unfortunately.

Really love that spot! The food and service is great!

The waitress was rude and gratuity was included in my party of 2 meal, so basically they can get away with it. Food was good, overpriced. Cute little spot, upscale, so dress to impress. You’ll get better service that way. And bring ID you’ll need it to get in!

Overall- it was okay. The bad part was, once the late night switch happens around 10:30-11, if you were dining the drinks go down. We had to send back 3 drinks because they change the mixes and alcohol where the color and flavor is noticeably different. Not worth the $$$ after the night crew comes in.

The food was amazing! But if you’re expecting the service to be as great as the food - you’ll be very disappointed. I’d recommend this place and I’d visit again, but I’ll be mentally prepared to be treated horribly and given so many fake smiles from the staff.

Very delicious, but a bit pricey. We spent $200 for a brunch for 3. Everything tastes amazing the service was good. It was very noises bc it’s am i closed space and everyone was trying to yell over each other. Their brunch drinks are like 90 cents but they are pre mixed so there is no alcohol. I had to order a shot on the side to make the drink alcoholic but I get it for 90 cents u get a mixer for your vodka. I would recommend this for a double date brunch but not a party bc it is way too noisey and becomes a problem talking to all your guests.

Loved it! The Stuffed French toast was heaven!

Food took an hour to come out.

Hotel Chantelle is my favorite place to eat when I am in the city! Amazing ambiance, great drinks, and even better food! Great bar downstairs where we go have drinks and dance after dinner. Must try place for anyone wanting to have a great night!

Great atmosphere! Jazz band during brunch, great service. Delicious food!

We ordered several appetizers. The pork belly was crispy and flavorful. The grilled octopus was tender; prepared perfectly. The buffalo cauliflower could have been spicier, but still tasty.
Our waitress was attentive and very friendly. We were not rushed, even though we sat for a long time. A very pleasant ambiance!

Really good food. Shocking music. So loud.

I don’t want to listen to Justin Timberlake at full blast whilst I dine. Sorry.