Hotel Chantelle

4.3
846 reviews
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$30 and under
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Contemporary American
Top Tags:
  • Great for Brunch
  • Great for Outdoor Dining
  • Live Music
One of Manhattan’s rare eateries featuring dining on multiple floors including our rooftop & naturally lit dining room, this LESer flaunts a downtown scene paired with Contemporary-American eats; a retractable glass roof makes it an all-seasons affair, and two lounges downstairs are just the thing for after-dinner cocktailing.
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Private dining
Dining Style
Casual Dining
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Cuisines
Contemporary American, Comfort Food, Bar / Lounge / Bottle Service
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Hours of operation
Dinner: Tuesday-Sunday: 5:00pm - 11:00pm
Saturday & Sunday Brunch 12pm - 5pm
Late Night: Thursday - Saturday 10pm - 4am
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Phone number
(212) 254-9100
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Payment options
AMEX, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Seth Levine
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Neighborhood
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Cross street
Delancey
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Parking details
Public Parking Lot is available next door.
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Public transit
Essex and Delancey Stops on the M & F lines respectively.
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Entertainment
Check our website and facebook page for daily programming.
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, Counter Seating, Entertainment, Full Bar, Happy Hour, Late Night, Outdoor dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

Private Dining

Whether celebrating a special occasion with family and friends or hosting a corporate event, Hotel Chantelle can accommodate all your special event needs.

View Private Dining Details

Specials

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Daily 5:00PM - 7:00PM

What Insiders Are Saying

The Infatuation
Rating coming soon

Hotel Chantelle is where you go when it's your 21st birthday and you need to dance because your internship is totally stressing you out.

The Infatuation is an app and website which uses a small team of local editors who dine anonymously to rate and review restaurants. We are partnering with them to bring you their smart, helpful, trustworthy reviews of restaurants on OpenTable
Reviews from verified diners
846 reviews
4.3 out of 5 Stars
Outstanding
62%
Very Good
20%
Good
9%
Fair
5%
Poor
4%
4.3
food
4.0
service
4.4
ambience
3.9
value
Noise · Moderate
81% of people would recommend it to a friend
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2.0Dined 3 days ago

My friend and I arrived 30 minutes (12:45) before our 1:15 pm reservation, and surprisingly, the restaurant was pretty empty. Tons of open tables for once. We were only two people. The hostess told us she would grab us when our table was ready, so we sat at the bar. 1:25 pm rolls around, 10 minutes after our reservation time, so I go to the hostess station and ask about our table. They forgot about us, and sat us at a table that was available the entire time we were sitting at the bar. Absolutely ridiculous to wait 40 minutes for a 2 person table for a restaurant that had open tables the entire time... very disappointed. Get it together.

Our server, food, and the musician and guitarist were great, but the hostess situation was extremely unprofessional and a waste of time and brought down the entire experience down a few notches.

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5.0Dined 4 days ago

Celebrated my bday with some friends. Had an amazing time! The pomme frittes were fantastic! From the doorman to the hostess, the minute you arrive there, it's a happy place. The staff was very friendly and accomodating- I don't drink and my server recommended my new fave drink (strawberry virgin mojito 😀). Would definitely recommend this place for any occasion.

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2.0Dined 4 days ago

The food was delicious and the atmosphere was great! My only criticism Is that we were seated at 430 for our reservation and AS SOON as we were seated and given menus, we were told we had to order immediately because the kitchen was closing. We were a little taken aback because we LITERALLY just got seated. Without much time to review the menu we placed our orders. While I understand that they needed to prepare for dinner, I feel that if they cannot provide an accommodating setting for persons with 430 reservations, they shouldn’t have the last reservation for 430. They even reached over us to remove centerpieces as we were dining. They rushed us to finish our drinks and close the tab. While the food, drinks, decor, and DJ were awesome. We definitely felt rushed.

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1.0Dined 5 days ago

The food is delicious but the service is TERRIBLE. Been here twice with horrible service (try waiting 40 minutes just to get your drink, & 30 minutes just for someone to take your drink order). There was hair in my food and because I didn’t keep the hair, they didn’t believe me and the waitress thought I was lying. They made me pay for the food too, even though I only had 4 bites of it. The manager never even apologized about the hair. Sad, but true.

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2.0Dined on July 6, 2018

Was not impressed with the food at all. Mac and cheese was too salty. Nothing tasted fresh.

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3.0Dined on July 1, 2018

Entirely too crowded, and no room in between tables. You can hear other tables conversations better than the people you're with.

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1.0Dined on June 30, 2018

THE WORST SERVICE IMAGINABLE!!! Got seated where the sun was directly shining during 95°, no fans, no shade. we asked to be moved and they sat us at the patio where there was no one else around! Waited 15min for someone to take our order, but no one showed !!! HORRIBLE SERVICE!!

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2.0Dined on June 30, 2018

Average food, poor service as they are very pretentious and bougy without offering anything cool in return. Overall, below average.

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5.0Dined on June 30, 2018

THE CUTEST PLACE EVER! Peak brunch status here. There was a jazz band and even though it was a hot New York day it felt cool because of the fans and how they blocked the sun. Would HIGHLY recommend!!

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3.0Dined on June 28, 2018

I really enjoyed the food. The charged us with 18% tip, compulsory.

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5.0Dined on June 26, 2018

Dinner on the rooftop was amazing! We arrived 45 min early for our reservation and sat at the bar for happy hour. $8 cocktails and apps. Chorizo Mac n cheese was delicious. Wonderful and attentive service with everyone from the bartender to the hostesses to the bussers. We were moved to our table when at our reservation time came. And we had the Groupon, which no one made us feel bad/cheap for using (for once)!! Such a great deal. Food is phenomenal. Everyone should eat here! Can’t wait to go back.

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4.0Dined on June 24, 2018

Drinks and atmosphere make the place worth it. The frose is to die for!!! Food is OK. Pretty loud too but the rooftop is so cute I'll be returning for drinks.

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4.0Dined on June 24, 2018

The place was cute and the music was good, but the hostess was eh and the food wasn't that great.

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5.0Dined on June 23, 2018

Great atmosphere and we loved Dandy Wellington!! Great girls brunch spot.

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5.0Dined on June 21, 2018

Loved This Place , the food and drinks were amazing

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4.0Dined on June 20, 2018

Great rooftop dining. Excellent menu and food!

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1.0Dined on June 17, 2018

1:30 just for foods ... terrible m. I think is not a good idea when you are 7 !!!

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4.0Dined on June 17, 2018

We were here for brunch this past sunday. The hostess was very nasty, well at least one of them. The other looked like she was training and was very sweet, but the one that looked more experienced had no idea what customer service was. She didnt open her mouth once. Didnt acknowledge me ever, I said thank you as I left, and nothing. I cant believe she still has a job, she was terrible. But the rooftop is so adorable. We were immediately brought water but it did take over 20 mins for our server to get to our table just to start us with drinks. We had bellinis and mimosas. Both drinks were good, didnt taste watered down like most brunch places you go. We had Avocado toast to start, and then my sister had the stuffed French toast (which I could not stop "tasting" off her plate) and I had the egg white frittata. Everything was exceptional. I will say it took forever to get the server to come over, but the food came out in good time. So overall, I give this place 4 stars only because the hostess was horrible, and you are the first part of the customers experience, you pretty much set the tone. And she made me want to leave as soon as I got there. And also because it took a while to start us with drinks. Glad I stayed though!

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3.0Dined on June 17, 2018

Fun cute restaurant. Outdoor patio is beautiful but could use of few more sun umbrellas. Food and drinks were delicious.

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5.0Dined on June 17, 2018

We went for brunch, the food was great and the drinks were tasty. We sat on the roof and they do a good job covering it so that if the sun is out you aren't in the direct sunlight. Live music is a little loud but pleasant. Overall it had an awesome ambiance and is a great brunch spot for friends.

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1.0Dined on June 15, 2018

Awful. Sat us upstairs and we DEFINITELY should have been downstairs! Served 1 meal 20 min. At least before other 4.

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5.0Dined on June 14, 2018

Went with my family for my 27th birthday and it was beautiful. The atmosphere was amazing. The food was good. I had the drunken chicken and it looked like a personal pizza which tasted amazing. I absolutely loved my experience there.

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5.0Dined on June 13, 2018

I came here for Lobster Bake night, and my only complaint would be - next time, I'd love to have a tutorial on how the hell to crack open a lobster! I struggled, but I made it through, mostly. The food was great, cocktails great, weather was good for a rooftop dinner with a friend. The value for the meal ($36 or so for a cocktail, lobster with potatoes, corn and clam, plus a pudding dessert) is pretty unreal, considering a cocktail on its own is around $16. Anyway, I'd totally do lobster bake again. Our server was a cute French guy who was lovely.

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4.0Dined on June 10, 2018

The live music was a great touch and ambiance was great. The host/hostess were slow to seat us, but it was a bit busy. The food was great, but portions were a bit smaller than expected--I thought there would be sides with dishes that usually have sides (like the Eggs Benedict).

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2.0Dined on June 9, 2018

Waiter was great and most of the food was great but they were kicking us out and didn’t even let us finish our Champagne bottle telling us to move to the bar.

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4.0Dined on June 6, 2018

Food was so-so... Cute place, better for drinks

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2.0Dined on June 3, 2018

Service and food were good but I couldn’t get over the noise level. It was torture and one of the most anxiety filled meals I’ve had. If you want to enjoy a brunch with friends and converse don’t go here.

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1.0Dined on June 3, 2018

I made a reservation for 4 at 9.30PM. We arrived as they were turning the place into a bar/dancing place, removing tables and chairs. We were asked to wait until it was finished to be able to sit. When we got our table 10min after, we were told that the kitchen would only be open for another 20min so we should hurry to order. And after that, they were in such a hurry to see us go that they took our half finished drinks out of the table and threw the check at us, our plates not even empty. Staff did not care, food was okay-ish, the music was so loud we could not talk. They should have told us while making the reservation that the kitchen closes at 10pm. I would have book another place.
The crowd is young, so-called important people, wannabe socialites, very New York.
If you like that kindof party place, go for it. If you just want to have a nice dinner with your friends, avoid it.

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2.0Dined on June 3, 2018

Paid a lot of money to be told if your not having desert we need your table as our restaurant turns into a disco . That’s ok but you should tell someone that when making the reservation

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4.0Dined on June 2, 2018

Nice place but a bit too loud for a date night.

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5.0Dined on June 2, 2018

The service was great! The dj for Saturday brunch was amazing!!! I will be back mainly for the music. The food and drinks were good too.

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3.0Dined on June 2, 2018

I have been to Hotel Chantelle on several occasions. Unfortunately this time the hostesses seemed less than competent. We waited over 15 minutes past our reservation time for our table when there were several tables available that we could have been seated at. We were not seated until after I went back up to the hostess stand to ask when we would get seated, when they quickly sat us because we had been waiting for so long. Otherwise the food was great as always, and I always enjoy the live music that they have for brunch. I would like to come back, but if we have another issue getting seated when there were at least 6 table that could fit us open, I may not go back again. The issue seating us was that there were large parties coming in. We were originally a party of 7, and it ended up being a party of 4 so we should have been easier to accommodate since we only needed one small table.

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3.0Dined on May 31, 2018

Good drinks and settings. Poor service

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1.0Dined on May 30, 2018

Bouncer extremely rude/ Hostess very rude to my friends who had arrived earlier and were having a drink at the bar/ Drinks really bad, had to have the bartender make a moscow mule 3x and finally gave up/ espressos we ordered took over 15 min to come and had to return them bc it was offensive to be served that. Never returning there again.

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3.0Dined on May 27, 2018

Terrible service okay food great atmosphere

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5.0Dined on May 27, 2018

Went out with friends and had a great time. The salmon 👌🏾and the chicken and waffles 🙌🏾. Highly recommend both.

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5.0Dined on May 25, 2018

Great bar atmosphere, great rooftop views and outdoor seating. We had amazing food ,they had a creative and fun menu. We drank delicious cocktails. The service was excellent, our waiter was very friendly and helpful.

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3.0Dined on May 20, 2018

Food was tasty but atmosphere was way too loud (had to shout to converse with your guests). Server was nice but didn’t stop by often and forgot our dessert. Also as they don’t separate bar and dining area, people kept bumping into the back of my chair as they were walking or dancing. Not what I was expecting as it was more of a party area than a restaurant.

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4.0Dined on May 20, 2018

My friend and I visited Hotel Chantelle for a shared birthday brunch and immediately fell in love with the rooftop ambience. From the soft live music to the fresh flowers on each table, there were great vibes all around. We started with rose then ordered the truffle tater tots (minus cheese), a chicken Caesar salad, and the quinoa bowl (with an added Impossible Burger on top). Aside from there being a little too much salt in the grain bowl, the food was great. Unfortunately, service was pretty slow - so definitely don’t go expecting a quick meal. Great for a brunch/lunch with girl friends!

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1.0Dined on May 20, 2018

Tonight was my 40th birthday bash and I was very disappointed with Hotel Chantelle. I booked my table for for 9pm by leaving a deposit and did not sit until 9:30p/9:45p. I arranged for the WOW dessert which never came out to the table due to a miscommunication in the kitchen. It was a very sad situation in which I left in tears of embarrassment.

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