Horatio's

Horatio's reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Joel

   San Francisco3 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   A lunch on a Wednesday was packed. Pretty obvious that they had staffing problems. My tacos were stone cold. Drinks were never refilled. Waiter never asked if we wanted dessert.
   

   Is this helpful?

2. S

   Sallie

   San Francisco4 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was well prepared and Delicious. Service was exceptional. Great lunch spot. Make reservations ahead so you get priority seating
   

   Is this helpful?

3. W

   Wanda

   San Francisco27 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Most of us ordered the crab/shrimp fettuccine. Delicious. Great service. The server was very attentive. Horatio's has been in this establishment many years, and I always enjoy going there.
   

   Is this helpful?

4. R

   Rose

   San Francisco17 reviews

   3.0

   Dined on May 16, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Our visit started out badly due to the information or lack of from the young front desk/reception area. I asked to speak to the manager who was Amazing. He listened and said he would include my suggestions in further training the reception staff. Our waiter was great. He had a large area. My tacos were excellent. Will go back next time I have to pick up someone from the Oakland Airport.
   

   Is this helpful?

5. C

   Connie

   San Francisco24 reviews

   4.0

   Dined on May 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   As always, the food was great! I had the Almond crusted Sea Scallops and they were yummy! The service was on the slow side, considering that there were not many people there. The cost is always on the high side.
   

   Is this helpful?

6. J

   Jennifer

   San Francisco1 review

   1.0

   Dined on May 13, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   They made us wait over an hour even though we had reservations. The hostess was rude and would not seat us because her system showed the reservation at a different time, although I showed her email proof that I had changed the reservation to an earlier time. The worst part is there were numerous tables open while we waited over an hour The food was decent but the waitress was slow and rushed us whenever she did come to the table, which was rare. We had to flag her down and actually order our drinks from the bar because she never returned to the table. Pretty bad experience overall.
   

   Is this helpful?

7. S

   Sam VIP

   San Francisco16 reviews

   5.0

   Dined on May 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was pleasant, attentive and professional. Nice dining experience!
   

   Is this helpful?

8. JM

   JoannM

   Las Vegas8 reviews

   3.0

   Dined on May 12, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   It was a very disappointing evening. We expected it was going to be very busy given it was Mother’s Day but there is no excuse for the poor food quality. The calamari appetizer was very greasy, the mashed potatoes on the 3 dinner entrees was very, very salty, the green beans didn’t taste fresh it was old and wilted, the scalloped on the seafood trio tasted like it was poached instead of grilled, the prime rib was mostly fat. It took forever for the food to come out in between each course. The only reason I still gave it a 3 out of 5 for overall experience or good overall is because of our server . Our server was very pleasant which made up for the poor food quality. We don’t mind paying for an expensive dinner so for a restaurant like Horatio’s we expected very good food quality, good food presentation and the food should not take forever to come out. Bill was $245 before gratuity for 3 people but the food quality was not even worth near that amount not even close. We also had a reservation but still had to wait 30 plus minutes before we were seated and we were seated in a very awkward location. In my humble opinion, the management team should not accept anymore reservations if they know they cannot handle the volume. Very disappointing!
   

   Is this helpful?

9. V

   Vivian

   San Francisco1 review

   3.0

   Dined on May 12, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   Reserved for a party of 6 for Mother’s Day, hostess seated us in a 1-4-1 seating using two tables pushed up against a wall, and we essentially ate dinner facing the wall. I asked the waiter if a normal table would be available and they said no. Having no other choice for Mother’s Day, we had to stay as it was already 7:30pm. The entire time, a larger table in the regular dining room was left open and available the whole night. We only received water refills once at the end of the meal despite asking two or three times throughout, and the waiter also assumed we were taking dessert of takeout (pushing us to leave) even though this was a prix fixe 3-course meal. Waiter also told us they were out of crème brûlée for the night, so we ordered other dessert. As we were leaving, we watched them serve crème brûlées to other tables.
   

   Is this helpful?

10. P

    Patricia

    San Francisco2 reviews

    2.0

    Dined on May 12, 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    Was there for Mothers Day. Expected some glitch but from the minute we sat down it was one thing after another. 1. Entree arrived before salad 2. Puller didn’t seem to care. 3. Server finally noticed and we asked him to please bring the salads. 4. The food was ok. 5. Dessert took forever to arrive, when it did I was served WARM Key Lime Pie. 🙄 The floor manager was only there to turn tables, it was obvious the kitchen couldn’t keep up with orders and any “Captain” in the kitchen was unskilled. I don’t blame our server, he did his best to keep us happy. It wasn’t just our 2 Top table that had issues. I won’t go there for another special occasion.
    

    Is this helpful?