High Rail

High Rail​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. a

   alison

   シャーロット評価・口コミ (5)

   5.0

   3日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   Parker took care of us, He was very knowledgeable about the menu and helped us select a perfect meal for 4. Cool signature drink selections. The Hot and spicy chicken was great !!! Nice to split with 4 as an appetizer.
   

   High Rail1日前に返信済み

   Dear alison, Parker is very valuable to our team! Thank you for noticing his hard work! We greatly appreciate your review and would be honored to serve you again soon. Best, Restaurant Management
   

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2. H

   Hesta VIP

   ローリー・ダーラム・チャペル・ヒル評価・口コミ (4)

   3.0

   2025年5月3日にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 1
   4. 雰囲気 4

   Took 15 min to get a server to come to our table for water. Things didn’t get better. This is my first ever bad review and first time leaving a restaurant due to terrible service.
   

   High Rail5日前に返信済み

   Dear Hesta, We're really sorry to hear about your recent experience at High Rail. It's clear that we didn't meet your expectations in terms of service, and for that, we sincerely apologize. We always aim to provide excellent service to all of our guests, and it's disappointing to know that we fell short during your visit. Your feedback is invaluable to us and fosters improvements. We hope you'll give us another chance to make it right. Sincerely, Restaurant Management
   

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3. K

   Karen

   サンディエゴ評価・口コミ (18)

   5.0

   2025年5月1日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great food! Had the shrimp tacos and fried chicken sandwich. Excellent fries! Noise level was high, not due to the restaurant but rather two news helicopters flying around the entire time we were there for almost 2 hours! Great view of the city.
   

   High Rail5日前に返信済み

   Dear Karen, Thank you for your review! We're thrilled to hear that you enjoyed our shrimp tacos, fried chicken sandwich, and fries. We aim to create a memorable dining experience for our guests, and it's wonderful to know that we succeeded. We apologize for the noise level during your visit, as we understand how it can impact the overall experience. We look forward to serving you again for an even better meal! Best regards, Restaurant Management
   

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4. T

   Timothy VIP

   ローリー・ダーラム・チャペル・ヒル評価・口コミ (5)

   5.0

   2025年5月1日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 3
   4. 雰囲気 5

   Unique roof top experience with yummy food and fun drinks.
   

   High Rail5日前に返信済み

   Dear Timothy, It's fantastic to know that our unique rooftop setting and yummy food and drinks added to your overall experience. We're always striving to provide the best for our guests, and your feedback is valuable to us. We hope to see you again soon for another fun and memorable dining experience. Best, Restaurant Management
   

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5. OT

   OpenTable ダイナー

   グリーンズボロ、ウィンストン・セーラム、ハイポイント評価・口コミ (2)

   5.0

   2025年4月26日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Vanessa is a goddess!! She is the best bartender in downtown Raleigh no questions asked!!! No competition! We had an amazing time and will be back!!
   

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   High Rail2025年4月27日に返信済み

   Dear Anonymous, Vanessa does an excellent job for us! She will be so glad to hear your kind compliments. Thank you so much for your feedback. We eagerly await your next dining experience with us! Best, Restaurant Management
   

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6. R

   Reginald

   Unspecified評価・口コミ (1)

   5.0

   2025年4月19日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   I enjoyed my time at Highrail today. Claire was an excellent waitress.
   

   High Rail2025年4月20日に返信済み

   Dear Reginald, Thank you for taking the time to reflect so kindly on your experience and for praising our dedicated associate, Claire. We're pleased you were so satisfied with the service provided. We look forward to welcoming you back again soon for another great visit. Best, Restaurant Management
   

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7. V

   Von

   サンフランシスコ・ベイ周辺評価・口コミ (1)

   3.0

   2025年4月12日にご来店

   1. 総合評価 3
   2. 料理 1
   3. サービス 2
   4. 雰囲気 3

   The greeter at the door was super nice, she had amazing energy which made my group excited to try the restaurant out for the first time. I loved the decor and how well put together the place looked the place had a very chill atmosphere overall, however the service once we got to our table was poor and the entrees were not that good we enjoyed the appetizers but the actual meals we had we just didn’t enjoy and had to take back two entrees and as a table rated our food experience a 5/10 also our server was really rude and didn’t know much about the menu to be able to assist us with recommendations or much of anything granted she was new but she still could have had better customer service in my eyes it also was my birthday weekend so I expected amazing but isn’t a bad place just wasn’t for me
   

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   High Rail2025年4月13日に返信済み

   Dear Von, We are dedicated to providing excellent food and service, so I am truly sorry that we fell short in these aspects. Your feedback, which outlines our strengths and areas needing improvement, is valued as it helps to drive positive change. Thank you for sharing your review, and we hope for the chance to make a better impression in the future. Sincerely, Restaurant Management
   

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8. L

   Lakisha

   サンフランシスコ・ベイ周辺評価・口コミ (1)

   5.0

   2025年4月6日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   The hostess was nice & accommodating. Our waiter was very good too. The food & drinks tasted so good. Loved the view from the rooftop
   

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   High Rail2025年4月7日に返信済み

   Dear Lakisha, I'm delighted to hear you enjoyed our incredible service and breathtaking views. Your kind words inspire us! Our dedicated staff strives to create unforgettable experiences for every guest. We look forward to welcoming you back soon! Best, Restaurant Management
   

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9. K

   Krissia

   ローリー・ダーラム・チャペル・ヒル評価・口コミ (1)

   3.0

   2025年4月4日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 1
   4. 雰囲気 4

   Beautiful view. Lower than average food, acceptable drinks
   

   High Rail2025年4月9日に返信済み

   Dear Krissia, We are dedicated to providing excellent food and service, so I am truly sorry that we fell short in these aspects. Your feedback, which outlines our strengths and areas needing improvement, is valued as it helps to drive positive change. Thank you for sharing your review, and we look forward to the chance to make a better impression in the future. Sincerely, Restaurant Management
   

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10. E

    Eileen

    クリーブランド・アクロン、カントン評価・口コミ (5)

    5.0

    2025年4月4日にご来店

    1. 総合評価 5
    2. 料理 4
    3. サービス 5
    4. 雰囲気 4

    Great food, drinks and service. We are definitely coming back.
    

    High Rail2025年4月5日に返信済み

    Dear Eileen, Thank you for choosing High Rail and for taking the time to write a review! We are so glad to hear that you enjoyed our culinary offerings, as well as our service. Our establishment aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future. Best, Restaurant Management
    

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