Herd & Hearth

Sort by

Filters

1. TG

   TaylorG

   1 review

   1.0

   1 review

   Dined on May 8, 2022

   overall1food3service1ambience1

   Awful experience. Service was horrible. It was a constant exercise to explain something to wait staff. Barely to no English available. Expect this at a drive thru, not a country club. Never going back!

   Report
2. A

   Annie

   Dallas

   1 review

   5.0

   1 review

   Dined on December 24, 2021

   overall5food5service5ambience5

   Christmas Eve brunch was a wonderful experience. The food was great; multiple options with a variety for all palates. Especially enjoyed the dessert bar ;) The staff was hospitable, accommodating, and attentive. It was memorable with a jolly Santa who was happy to greet and take pictures with the kiddos. Thoughtful for family and kiddos- including room for arts/crafts/fun activities for kiddos and hot chocolate. Well done spacing of guests for intimacy and given pandemic. Beautiful venue with multiple picture perfect spots to take holiday pictures to cherish. It was a joy to visit Herd and Hearth!

   Herd & HearthResponded on January 1, 2022Dear Annie, We were absolutely delighted to serve you and your family. We look forward to being a yearly tradition and a regular dining spot for you. Thank you again, and we look forward to seeing you soon! -Matthew Fisher, Director of Outlets

   Report
3. ET

   ET1992

   Dallas

   3 reviews

   3.0

   3 reviews

   Dined on December 24, 2021

   overall3food3service3ambience3

   Upon checking in, the host was confused regarding our reservation. The service was slow even though there were only 3 tables that were occupied. One of the waiter spilled ice on the table and then, pick up the dropped ice and placed it back in the pitcher to serve us water. We always have to request our water cup to be filled because one of our waiter was always on his phone. It was disappointing on both the service and food level.

   Report
4. e

   eater

   Dallas

   32 reviews

   vip
   1.0

   32 reviews

   Dined on December 23, 2021

   overall1food1service1ambience1

   Menu looks nice, hotel does not have the staff to service the restaurant. Promptly seated at time of reservation for our table of 8. After that nobody came by for an order. After 17 minutes we left. Don’t go hotel is under poor management. Don’t waste your time. Don’t go, don’t try NO NO NO Avoid.

   Herd & HearthResponded on January 1, 2022Dear eater, As the Director of Outlets, I want to personally apologize to you for your experience. This is below our standard, and while staffing may be an issue, that is no excuse to not have been more attentive once your party was seated. Please reach out to me directly so that I may make this right for you. My e-mail address is Matthew.Fisher@marriott. I look forward to hearing from you and serving you again.

   Report
5. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on November 25, 2021

   overall5food5service5ambience5

   Thanksgiving dinner. Everything was great! Service was excellent as well as the food.

   Report
6. PB

   PaulaBee59

   San Francisco

   1 review

   5.0

   1 review

   Dined on November 25, 2021

   overall5food5service5ambience5

   The food was very tasty and had a gourmet flair that is missing at other establishments. Waitstaff was accommodating and promptly met our needs .

   Report