Hemingway's Cuba

Hemingway's Cuba reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Anna

   Asheville / Western North Carolina3 reviews

   5.0

   Dined on May 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience here! I love this restaurant.
   

   Hemingway's CubaResponded 1 day ago

   Thank you for taking the time to leave us a review! Your kind words mean a lot to us, and we look forward to seeing you again soon!
   

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2. D

   Danette

   Greensboro7 reviews

   5.0

   Dined on May 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an early dinner. Both my partner and I stepped out of our comfort zone with the blackened tuna and “old clothes” rice dish. Both were scrumptious and the waiter was so attentive and knowledgeable. If you have a chance to go, do it. And make sure to leave room for an espresso martini!
   

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   Hemingway's CubaResponded 1 day ago

   We're absolutely delighted you had such a wonderful experience! It's fantastic to hear you and your partner enjoyed your selections and that our team provided such attentive service. Thanks for the kind words and the lovely recommendation – glad to hear the espresso martini sealed the deal! We can't wait to welcome you back soon!
   

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3. B

   Brendan

   Cincinnati / Dayton3 reviews

   3.0

   Dined on May 20, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Sat on the roof top in the "bar area" and had to seek out a server after waiting for 15 minutes to be greeted. After that the experience was very nice and the views were great!
   

   Hemingway's CubaResponded 1 day ago

   Thanks for sharing your feedback on your rooftop visit. We're so glad you enjoyed the view! We regret the initial delay in service you experienced in the bar area. A fifteen-minute wait to be greeted is certainly not the prompt attention we aim for, and we're actively working to ensure our team is more responsive right when guests arrive. It means a lot that the rest of your experience was very nice after that initial setback. We appreciate you bringing this to our attention, and we hope to deliver a much smoother visit next time.
   

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4. J

   Jim

   Asheville / Western North Carolina1 review

   1.0

   Dined on May 14, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Horrible experience in every way. I will not eat there again or recommend. There are not enough words to describe how bad it was.
   

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5. D

   Dori

   New York City11 reviews

   2.0

   Dined on May 14, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Management needs to be aware that when there is an event in town, they need to be better prepared with staff. There was a concert that evening and we understand that our server was stressed to the max with how many tables she had however, once she took our food order which unfortunately was incorrect, , we did not see her at all. We wanted another drink and we needed more water which unfortunately, we could not get. Various times she did go by us but we couldn’t catch her eye even though we tried . Again, we understood the situation, but being in the service industry means that you also still need to be aware of the customer. We asked for the check and still had to wait 15 minutes to get it. It was only after we caught her eye that she came over and then started to tell us how busy she was due to the concert and we didn’t hold it against her in tip. We only mentioned this because there was another server who seemed to be able to handle the situation better with her customers. We enjoy this place and have been here before. We feel we had to write this review so that management will be aware in the future.
   

   Hemingway's CubaResponded on May 19, 2025

   Thank you so much for your feedback. We sincerely apologize that your recent experience during the concert evening wasn't up to our usual standards. We understand your points about being better prepared with staff for events, and we're truly sorry your order was incorrect, and you struggled to get our server's attention for drinks and water. Please be assured we're taking this seriously and will address it with our team to improve preparedness and attentiveness during busy times. We value that you've enjoyed our restaurant before and are committed to learning from this to ensure all guests have a much better visit in the future. We hope to welcome you back soon.
   

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6. B

   Beth

   Asheville / Western North Carolina1 review

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   We enjoy Hemingway’s for the ambience and the lovely Mountain views. The food is fine but not exceptional. The wait staff was excellent. I recommend Hemingway’s for the lovely outdoor dining in nice weather.
   

   Hemingway's CubaResponded on May 19, 2025

   Thank you so much for your kind words! We're so glad you enjoy Hemingway's ambiance and those beautiful mountain views – we think they're pretty special too! It's also wonderful to hear you had such a positive experience with our wait staff. We appreciate your feedback on the food and are always striving to enhance our guests' dining experiences. We look forward to welcoming you back for more lovely outdoor dining in Asheville!
   

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7. E

   Elizabeth

   Seattle1 review

   2.0

   Dined on May 11, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Our service was slow and food was below par. This was a disappointing visit to Hemingways. I had a much better expereince on a previous visit. I hope this was an anomaly and not a trend.
   

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8. M

   Molly

   Asheville / Western North Carolina3 reviews

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   Fantastic service. Sat inside because the weather was bad so wasn’t anticipating a lot of atmosphere and that’s fine. The food was straight up boring. The prices felt normal for brunch theoretically but overpriced considering how basic and boring everything was. This was Mother’s Day brunch btw. It wasn’t dirty and all of our plates came out greasy and unwiped. Basically it looked like plain scrambled eggs and dry croissants on dirty plates
   

   Hemingway's CubaResponded 1 day ago

   Thank you for sharing your feedback from your recent Mother's Day brunch. We're pleased to hear that you experienced fantastic service despite the weather leading you to dine indoors. We are, however, sorry to learn that the food itself did not meet your expectations, and that the presentation of your plates was not up to our usual standards. We always aim to deliver a delightful culinary experience, and we regret that we fell short on this occasion. Please know that we are taking your comments seriously and are reviewing our kitchen procedures and plate presentation to ensure every detail reflects the quality we strive for. Your input is crucial as we continuously work to improve. We truly hope for another opportunity to deliver the exceptional meal and service we're known for.
   

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9. J

   Jeff VIP

   San Diego22 reviews

   2.0

   Dined on May 10, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   The ceviche was terrible, it actually looked like soup.
   

   Hemingway's CubaResponded on May 19, 2025

   Thank you for letting us know about your experience with the ceviche. We are very sorry to hear that it was not prepared to our usual standards and did not meet your expectations for this dish. We take your feedback seriously and are reviewing the preparation of our ceviche with our kitchen team to ensure it is served correctly in the future. We hope you'll consider giving us another opportunity to provide you with a much better dining experience.
   

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10. S

    Stephen A

    Asheville / Western North Carolina1 review

    1.0

    Dined on April 30, 2025

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1

    I have been a loyal fan of Hemingways for sometime. When I was looking for a house to buy here. I stayed at the Cambria a few times and I met several people, I am great friends with, still today. So I am a bit nostalgic However the ambiance and feeling is not good it's dreary and less attractive. The food was terrible. Nothing was hot, ham croquettes were burnt. Service was not the greatest. No one clears tables. I was really taken back by the change for the worst. I will not come back nor would I ever bring or recommend Hemingways as I use to. So disappointed Stephen A Robinson
    

    Hemingway's CubaResponded on May 19, 2025

    Thank you for taking the time to share your recent experience and your history with us. We are truly sorry to hear that your recent visit was so disappointing and that you felt the ambiance has declined. We deeply regret that the food did not meet your expectations, especially the temperature and the condition of the ham croquettes. We also apologize that the service was not up to par regarding table clearing. Please be assured that we are taking your feedback very seriously. We are actively looking into the issues you raised concerning the atmosphere, food quality, and service to understand where we have gone wrong and to implement immediate improvements. We value your past loyalty and are committed to restoring the positive experience you once had with us.
    

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