Hemingway's Cuba

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1. ST

   STEVEG

   1 review

   2.0

   1 review

   Dined 1 day ago

   overall2food4service1ambience2

   We arrived at 9:15, 30 minutes prior to reservation. Seated immediately. Wait staff did what they could. They said the kitchen was behind.The wait for drinks and food was excessive. The party seated next to us arrived after us and were served well before us. It was 11:30 before we got out of there.

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2. JW

   JeanWatson

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   I enjoyed my first visit to Hemingway. The food was delicious and the service was awesome.

   Report
3. HP

   HannahP

   Western NC

   19 reviews

   5.0

   19 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Very good food and service, and sitting out on the terrace with the views of the mountains and Asheville make for a great evening of great drinks and food.

   Hemingway's CubaResponded todaySeeing that you had a pleasant experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Hemingway's Cuba. We look forward to serving you again soon! Sarah L, Guest Relations

   Report
4. OT

   OpenTable Diner

   Charlotte

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Wonderful brunch! Outstanding view

   Hemingway's CubaResponded todayThank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Sarah L, Guest Relations

   Report
5. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Love this place. It was my first date experience with my lady. Will definitely come back here again.

   Hemingway's CubaResponded todayThank you so much for your kind words. We are excited you enjoyed your first date with your lady at Hemingway's Cuba. Looking forward to your next visit! Sarah L, Guest Relations

   Report
6. s

   sunder

   Western NC

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   overall4food5service4ambience5

   We waited about 1 hour 45 minutes for our entrees.

   Hemingway's CubaResponded todayThank you for taking the time to rate Hemingway's Cuba. We apologize for the delay in your service and we appreciate your honest feedback. Sarah L, Guest Relations

   Report
7. OT

   OpenTable Diner

   Savannah

   2 reviews

   vip
   5.0

   2 reviews

   Dined 3 days ago

   overall5food5service4ambience5

   Excellent Cuban food and the roof top location was absolutely superb!! Great atmosphere!

   Hemingway's CubaResponded todayThank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon. Sarah L, Guest Relations

   Report
8. AJ

   AshevilleJourney

   Western NC

   6 reviews

   vip
   3.0

   6 reviews

   Dined 3 days ago

   overall3food3service3ambience4

   Service was very slow. Appears to be under staffed.

   Report
9. JL

   JanelL

   1 review

   1.0

   1 review

   Dined 3 days ago

   overall1food1service1ambience4

   Don’t believe the hype. The views and outdoor seating area IS gorgeous. The service and food however ruined the experience. The servers looked overworked and frantic, we had reservations and they still didn’t have seats for us. It took 20 minutes for a server to acknowledge us once seated, then another hour to get our food. The food was bland at best, and definitely overpriced. We were so excited as first time visitors to Asheville, as we had heard great things. Definitely try a different restaurant if you are only in town for a few days!

   Report
10. A

    Agaz

    Tampa

    37 reviews

    vip
    1.0

    37 reviews

    Dined 3 days ago

    overall1food1service3ambience2

    What a disappointing dinner. I will say our empanada appetizer was tasty, plated attractively, but was barely warm. Our entrees were so terrible that neither my wife or I were able to eat them. I had the Bistek Palomia- over cooked to the extreme. Rice and black beans were fine but lacked a bit in flavor. The maduro’s( ripe plantains) were excellent. My wife’s Arroz con Pollo( yellow rice with chicken) though served in an attractive metal pot was super greasy or wet ( we could not decide if it was swimming in oil or some broth) and the flavor was lacking. We both were looking forward to this evening. The view from our table was nice and we so wanted to find another gem in AVL to eat at… FYI - our server was very nice. She did call over the manager and he did delete the chicken dish from our bill. One other note - if this gets read by the management - your bar had liquid stains visible to the patrons seating down to eat and I would assume it started that way before that evening as we had reservations at 6pm and arrived about 1/2 hour early. Sorry to have to leave a very negative review. Hopefully improvements are made for future patrons.

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11. P

    Poodlelove

    Western NC

    13 reviews

    vip
    1.0

    13 reviews

    Dined 3 days ago

    overall1food1service1ambience5

    We had a 5:30pm reservation & made our order immediately upon arrival to catch a nearby 7:00pm show. We had to ask about our food 5-6 times and it finally arrived at 6:50pm. Have no idea what’s going on in the kitchen at this place however the view is stunning.

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12. MM

    MattyMax

    Denver

    3 reviews

    vip
    4.0

    3 reviews

    Dined 4 days ago

    overall4food3service3ambience5

    Our food, drinks, and service were not great. We had to wait for a table even though we made a reservation, and some bright lights inexplicably turned on and thereby turned off what was otherwise a very romantic atmosphere. But the sunset view from the outdoor patio was fantastic. I'd bring people back for that view, with lowered expectations for the rest.

    Report
13. MO

    MollyO

    1 review

    3.0

    1 review

    Dined 5 days ago

    overall3food5service3ambience5

    Alvaro was the best server! The kitchen, however, was very slow. Took 2.5 hours to eat dinner.

    Hemingway's CubaResponded 3 days agoHi Molly, Thank you for taking the time to share your review of Hemingway's Cuba. We are pleased to hear that you enjoyed Alvaro's service. We are always looking for ways to improve our guest experience so we appreciate your honest feedback. Sarah L, Guest Relations

    Report
14. TR

    ThomasR

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service4ambience5

    Enjoyed our meal and the wonderful view. The staff attentive and the service was quick!!

    Hemingway's CubaResponded todayHi Thomas, Your review made our day! We appreciate you taking the time to share your experience. We hope you’ll visit again soon to enjoy more delicious food and the gorgeous view! Sarah L, Guest Relations

    Report
15. OT

    OpenTable Diner

    Western NC

    20 reviews

    vip
    3.0

    20 reviews

    Dined 6 days ago

    overall3food3service1ambience4

    Server was good but the length of time from order to food delivery was way to long

    Hemingway's CubaResponded 5 days agoHello, Thank you for your honest review. We value your feedback and want to make sure every customer has the best experience possible. I will pass along your feedback to our chef, so he makes appropriate adjustments in our kitchen. Thank you so much for sharing your experience, we hope you will consider joining us again in the future. Best Regards, Hemingway's Management.

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16. OT

    OpenTable Diner

    Nashville

    1 review

    4.0

    1 review

    Dined 6 days ago

    overall4food4service4ambience5

    Beautiful view and fun atmosphere.

    Hemingway's CubaResponded 5 days agoThank you for sharing your experience. We are pleased to hear that you enjoyed the beautiful view and lively atmosphere. Sarah L, Guest Relations

    Report
17. AS

    AudreyS

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food3service4ambience4

    Took a little time to get our cocktails because bar was backed up and chicken was a little dry, but otherwise ok.

    Hemingway's CubaResponded 5 days agoHi Audrey, Thank you for sharing your experience at Hemingway's Cuba. We are always looking for ways to improve so we appreciate your feedback. Sarah L, Guest Relations

    Report
18. BP

    BobP

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food4service5ambience5

    Had great patience service from waitress who allowed us to enjoy our dining time on the rooftop

    Hemingway's CubaResponded 5 days agoHi BobP, Thank you for taking the time to leave us a review. We are so glad you had an enjoyable and relaxing experience at Hemmingway's Cuba! Please come dine with us again soon!

    Report
19. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined 7 days ago

    overall1food1service1ambience5

    Service was terrible our server was not focused and not attentive to our service. One example, I asked twice for a fork as the original one was removed after the appetizer, no fork arrived, I asked another staff for a fork after 10 minutes. No fork. So after 20 minutes waiting I went to the kitchen myself and was given a fork. Our food took 45 minutes to arrive and was not hot . Staff could care less. We spoke with the manager who recognized the situation and she did not charge us for the meal however this put a real damper on our 50th wedding anniversary celebration

    Report
20. m

    mikey151

    Denver

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    Requested and got an outdoor table in the shade. Wonderful ambience. Jen was a terrific server, giving good recommendations. Portions more than adequate.

    Hemingway's CubaResponded 5 days agoHi mikey151, We are so happy to hear about your lovely experience at Hemingway's Cuba. We will share your kind words with Jenn and strive to make all of your experiences with us as enjoyable as this one! Best regards, Hemmingway's Cuba

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21. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5

    The best food, service and view in Asheville. It's a must when you are in Asheville.

    Hemingway's CubaResponded 7 days agoThank you so much for your positive review! We hope you'll visit us the next time you're in Asheville! Sarah L, Guest Relations

    Report
22. CC

    CherylC

    Western NC

    11 reviews

    5.0

    11 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5

    We have never had anything less than a wonderful experience at Hemingway’s in Asheville. The food, service, experience and view are always exceptional. We have been many times and will continue to enjoy this establishment!

    Hemingway's CubaResponded 7 days agoHi Cheryl, Thank you so much for your kind words. We are so happy to hear about your wonderful experience at Hemingway's Cuba. We already can't wait to have you back our way again! Sarah L, Guest Relations

    Report
23. E

    Esteban

    E. Tennessee

    3 reviews

    5.0

    3 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5

    Great Sunday brunch. I wish the restaurant website or reservation system had informed us of the local “no alcohol on Sunday morning” law. Not the restaurant’s fault, but it certainly changed expectations.

    Hemingway's CubaResponded 7 days agoHi Esteban, Thank you so much for sharing your 5-star review of Hemingway's Cuba. We are pleased to hear that you enjoyed our Sunday brunch. Restaurants are allowed to sell alcohol beginning at 10 a.m. on Sundays so we apologize for any confusion this caused. We appreciate your feedback. Sarah L, Guest Relations

    Report
24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience4

    Amazing!!!

    Hemingway's CubaResponded 7 days agoThank you so much for your 5-star review! We appreciate you sharing your rating with us and the community. Sarah L, Guest Relations

    Report
25. KG

    KarenG

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    The Chef, Cecilio, prepares authentic Cuban food. It is AMAZING. This is the real deal! Many thank for a memorable evening which exceeded all expectations. We will be back for a grande birthday bash.

    Hemingway's CubaResponded 7 days agoHi Karen, Thank you for your glowing review. It warms our hearts to hear such amazing feedback. Chef Cecilio will love to read the kind words you left about his Cuban food. We are so glad your evening at Hemingway's Cuba exceeded all your expectations and we look forward to your return! Sarah L, Guest Relations

    Report
26. J

    Jane

    1 review

    3.0

    1 review

    Dined on June 18, 2022

    overall3food2service2ambience2

    Overall experience was OK. We didn't really have good seats. Our waitress forgot about us and only checked on us when the manager came. The wait to place our order took 30 minutes and 30 minutes to get the food only to descover that there was a LONG hair in my food. So I left hungry that night. Disappointed and ruined our date night.

    Hemingway's CubaResponded 5 days agoHello Jane, Thank you so much for your honest review. We are so sorry your experience did not meet the standard we have for ourselves at Hemmingway's Cuba with both our kitchen and serving staff. Thank you so much for giving us feedback as it helps us grow as a restaurant and see the changes we need to make. I hope you give us a chance in the future to improve you experience and meet your dining expectations. Best Regards, Hemingway's Management.

    Report
27. M

    Meggie

    Atlanta

    8 reviews

    5.0

    8 reviews

    Dined on June 17, 2022

    overall5food5service5ambience5

    Perfect atmosphere on a nice summer night. The drinks and dinner were outstanding. Loved my burger as a lettuce wrap.

    Hemingway's CubaResponded 7 days agoHi Meggie, Thank you for sharing your 5-star experience! We are pleased to hear about your lovely visit to Hemingway's Cuba on a nice summer night. We hope you'll visit again soon! Sarah L, Guest Relations

    Report
28. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on June 16, 2022

    overall4food5service5ambience5

    Great food and beautiful rooftop view.

    Hemingway's CubaResponded on June 17, 2022Thank you for taking the time to rate Hemingway's Cuba. We are glad you enjoyed the food and beautiful view! Sarah L, Guest Relations

    Report
29. OT

    OpenTable Diner

    Western NC

    1 review

    5.0

    1 review

    Dined on June 16, 2022

    overall5food5service5ambience5

    We visited to celebrate our honeymoon and were not disappointed. The food, drink, and views were impeccable!

    Hemingway's CubaResponded on June 17, 2022Your review made our day, and we appreciate you taking the time to share your experience. We hope you’ll visit again soon to enjoy more delicious food and impeccable views! Sarah L, Guest Relations

    Report
30. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on June 15, 2022

    overall3food3service4ambience3

    Daughter visiting

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31. BM

    BrittneyM

    Charleston

    1 review

    5.0

    1 review

    Dined on June 15, 2022

    overall5food5service5ambience5

    Omg! This was my first time trying Cuban food. This place has set the standard. Great food, drinks, and views.

    Hemingway's CubaResponded on June 15, 2022Hi Brittney, Thank you so much for your glowing review of Hemingway's Cuba! We are thrilled that your first time trying Cuban food was a hit. We hope you'll return soon for another great experience! Sarah L, Guest Relations

    Report
32. JG

    JocelyneG

    Raleigh

    2 reviews

    3.0

    2 reviews

    Dined on June 14, 2022

    overall3food3service3ambience4

    This was my 2nd visit and I was bringing friends from Georgia. We hoped to have cocktails on the rooftop patio but were told that there were no tables and she indicated that there was live outdoor music which would be very loud. In fact there was no live music. After dinner we did go to the patio and enjoyed an after dinner cocktail.

    Hemingway's CubaResponded on June 16, 2022Hi Jocelyne, Thank you so much for taking the time to review Hemingway's Cuba. We are happy that you were able to enjoy an after dinner cocktail on the patio. We apologize for any confusion and we appreciate you giving your honest feedback as it helps us improve the guest experience. Sarah L, Guest Relations

    Report
33. PN

    PatNH

    New England

    8 reviews

    5.0

    8 reviews

    Dined on June 14, 2022

    overall5food5service5ambience5

    We had two fantastic meals-- one of the best meals I've eaten anywhere. Would definitely recommend to anyone visiting Asheville.

    Hemingway's CubaResponded on June 16, 2022Hi Pat, Thank you for sharing your positive review of Hemingway's Cuba. Compliments like yours make our day! We are thrilled to hear about your fantastic meals and we will pass your comments to the Chef. We appreciate your recommendation and hope to see you again soon in Asheville! Sarah L, Guest Relations

    Report
34. ML

    MiguelL

    1 review

    5.0

    1 review

    Dined on June 13, 2022

    overall5food5service5ambience5

    Ropa vieja,tostones,ceviche,mariquitas,fried pork meat

    Hemingway's CubaResponded on June 15, 2022Hi Miguel, Thank you so much for sharing your 5-star experience! Sarah L, Guest Relations

    Report
35. JB

    JeffB

    Chicago

    10 reviews

    4.0

    10 reviews

    Dined on June 13, 2022

    overall4food4service4ambience4

    Beautiful view & great food. Not sure what authentic Cuban should be but having spent significant time living in Central America, the food here reminded me of my time in C Am. Great rooftop view for sunset cocktails

    Hemingway's CubaResponded on June 17, 2022Hi Jeff, Thank you very much for such a great review, we work hard to offer the best food in the best possible ambience. We are happy to see that it reflected during your last visit to Hemingway's Cuba. Sarah L, Guest Relations

    Report
36. s

    steved

    New England

    3 reviews

    4.0

    3 reviews

    Dined on June 12, 2022

    overall4food4service4ambience5

    Feels festive outside on the deck but clearly understaffed. Staff all very nice, just not enough of them. Great for a drink and appetizer, but very long wait to get a full dinner.

    Hemingway's CubaResponded on June 14, 2022Hi Steve, Thank you for sharing your experience. We are pleased to hear that you enjoyed the lively atmosphere as well as your drink and appetizer. We apologize for your long dinner wait and we appreciate your honest feedback as it helps us make necessary improvements. We hope you'll visit again soon! Sarah L, Guest Relations

    Report
37. A

    Annie

    1 review

    2.0

    1 review

    Dined on June 12, 2022

    overall2food4service1ambience5

    We are locals and have been here several times. We are usually happy enough with the food and cocktails (and the location can’t be beat) to ignore the slow service. We decided to celebrate our 13th wedding anniversary with a cocktail brunch. We indicated it was a special occasion/anniversary when we booked our reservation. When we arrived we had to wait quite a while for the hostess to show up to the hostess stand probably over 10 minutes). We were then a bit disappointed in where we were seated since we’d gone to enjoy the beautiful views for our anniversary. We didn’t complain about the wait or the seating, though because we just wanted to enjoy each other and if that had been all, we would have still really enjoyed our experience. Unfortunately, however, things did not improve. After informing us that he’d be able to get us drinks quickly since he was also a bar tender, we spent a good portion of the meal trying to unsuccessfully flag down our server to order our meal, get water, and later to get more cocktails. At times we were actively waving our hands to get his attention and still not getting him over to take our order. And finally, when our food arrived, my over-easy eggs were so over cooked that they were the consistency of rubber. Still unable to flag down our server, a manager stopped by to inquire and I asked about the eggs. He agreed they were sadly overdone and offered to get more. But by the time the second round of eggs did arrive, we had finished our entire meal. Both my husband and I have worked in the service industry a long time and are generally very understanding when restaurants are busy or understaffed etc. but we have never had such poor service affecting all aspects of a meal (and the restaurant appeared neither super busy nor short-staffed). Overall, it was a very disappointing experience for a couple celebrating their anniversary.

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38. LD

    LyndseyD

    Philadelphia

    1 review

    1.0

    1 review

    Dined on June 12, 2022

    overall1food1service3ambience5

    Food was not good - it came out cold. We waited 1 hr for eggs for a party of 2. Waitress was doing the best she could. Definitely would not recommend other than for the great view. Hopefully they get it together.

    Hemingway's CubaResponded 5 days agoHello LyndseyD, We appreciate your honest review. There is no excuse for a wait time that long, and we sincerely apologize for the negative experience you had with us. I will bring this feedback to the attention of our chef as he continues to make adjustments and improvements to our kitchen. Best Regards, Hemmingway's Management

    Report
39. PM

    PamM

    1 review

    1.0

    1 review

    Dined on June 11, 2022

    overall1food3service1ambience5

    Our meal, to celebrate a graduation, was incredibly disappointing because the service was abysmal. Most worrisome is that our table seemed to be the only one with this problem (other tables were seated, served and paid in an appropriate amount of time). We will not be going back.

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40. M

    Madison

    Los Angeles

    1 review

    3.0

    1 review

    Dined on June 11, 2022

    overall3food2service2ambience5

    Food was meh. Service was meh. Drinks were delicious and strong. View was lovely.

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