Heck's of Beachwood

Commentaires sur le restaurant Heck's of Beachwood de personnes qui y ont mangé. Selon des cotes récentes.

1. K

   Katie

   Cleveland 15 commentaires

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   Parking is easy and adequate. Food is tasty and presentation is good.
   

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2. J

   Jeffrey

   Unspecified1 commentaire

   4.0

   Y est allé il y a 6 jours

   1. Cote globale 4
   2. Nourriture 5
   3. Service 2
   4. Ambiance 4

   The food is the star here. My date had the salmon and she loved it, I had the crusted tuna and it was great. The service needs improvement and smoothing over the rough edges. My waiter wanted to get in an argument with another staff member over giving us menus, and then ignored us for a while. Our dinner was halfway over by the time I could a drink for my date. I made an online reservation and made it clear it was an anniversary. Thankfully my beloved was glad to be with me and loved the food. But this is a “date” restaurant and the servers need charm and respect to the customers, I was slightly embarrassed. So I urge management to get this resolved. The chefs are selling this place. They are reason I gave positive review.
   

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3. R

   Ron & Gigi VIP

   Cleveland 25 commentaires

   3.0

   Y est allé le 23 avril 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   Dine here frequently the food, atmosphere, and service is always good. Sometimes the food can have too much salt. Never a problem with ordering a different entree. Will be getting a new summer menu and hopefully, it will have additional items and more dessert options.
   

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4. O

   Oscar VIP

   Cleveland 29 commentaires

   4.0

   Y est allé le 22 avril 2025

   1. Cote globale 4
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   Service was a little slow. Drink orders did not come at the same time. No offers of refills. My burger was a little dry, but okay. The calamari was delicious! The salad was prepared beautifully.
   

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5. P

   Paul

   Cleveland 1 commentaire

   4.0

   Y est allé le 22 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 3
   4. Ambiance 5

   Excellent food and drinks. Experienced a few minor service kerfluffles that can be attributed to a busy evening. Overall a nice place for a special occasion
   

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6. R

   Roland

   Cleveland 17 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   My family enjoyed a great family gathering for Easter 2025! I had the prime rib and it was really good - I forgot to ask for the horseradish but.... My sister had the lamb and she really enjoyed it! My brother had the chicken kabob and he really enjoyed!
   

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7. S

   Sharon

   Cleveland 2 commentaires

   4.0

   Y est allé le 20 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Everything was very good. The service was great. From the time we walked in until we were done eating. The atmosphere was very nice.
   

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8. S

   Sherrie

   Cleveland 1 commentaire

   3.0

   Y est allé le 20 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 2

   Resented phone call telling me to be on time and that I only have table for 2 hours. It took 40 minutes to get our round of drinks.
   

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9. M

   Marissa VIP

   New York City1 commentaire

   1.0

   Y est allé le 13 avril 2025

   1. Cote globale 1
   2. Nourriture 3
   3. Service 1
   4. Ambiance 2

   I was at brunch with my husband and my parents and I had a very troublesome experience. I ordered an “Innocent Cocktail” along with my food. After about 10 minutes my husbands mimosa was served as well as, what I thought was, my mocktail. I took a sip and immediately panicked. After 4.5 years of sobriety, I had alcohol. I immediately asked my server and she said it was the Blueberry Lemonade mimosa I ordered. I explained I ordered the mocktail as that flavor was not on the mimosa list. She immediately asked if it was “a problem, like oh no! Are you????” I answered that I was, in fact, sober and that I would like a non-alcoholic drink. After my entree arrived about 7-10 minutes after the rest of the party, I was beyond disappointed. The Caprese Acocado toast was so hard to cut, that it took me several attempts to cut through the bread every bite I took. The tomatoes are cut egregiously large and cannot be eaten in a bite (had to cut each into 4). And, the eggs were not even warm - maybe room temperature at best. When we received the check, there was no compensation or even acknowledging what happened. In addition the mocktail was the same price as my husband’s mimosa. All in all a very large disappointment. It may not seem like a big deal, but serving a sober person a cocktail is the same as a food allergy incident. And to ask me about it felt like adding insult to injury.
   

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10. C

    Chelsea

    Cleveland 3 commentaires

    5.0

    Y est allé le 13 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Everything was nice and waiter was very pleasant!
    

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