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Salty, undercooked, overcooked....awkward. Won’t be back. Seemed like an off night for restaurant but there wasn’t enough potential for me to want to try a third time.
The restaurant was not busy but the food took an unreasonable amount of time. Of the 5 meals, when finally delivered, 3 were unacceptably cold and were sent back. One order of eggs benedict was requested to be "medium/not runny", which it was but had to be sent back because it was not even warm; the redo was totally runny contradictory to the order. The mushrooms in a Sramble with goat cheese were so tough as to require a steak knife and there was no warmth at all to the goat-cheese.
We've enjoyed many meals at Headwaters and assume this was just a freak-event. The Bloody Mary's were wonderful and that there were few patrons (the quiet was wonderful!) allowed our party good conversations and a pleasant time aside from the food temperatures and generally poor quality for the prices. We'll try again, but there are so many other wonderful restaurant options in our Village....
Food was tasty. Staff was pleasant. Drinks arrived after our meal by a good 8-10 Minutes , which was disappointing.
Service was slow in the bar and in the restaurant. Never received items ordered. Food was ok.
Wonderful pre-theatre dining experience! Excellent service, delicious food, creative and tasty drinks, robust wine list. Highly recommend!
Terrific fish. Some good finds on the wine list.
Headwaters has a great location for theatre and concerts in Portland. The food was average but for the ambiance and service I felt it was overpriced. The wait staff was mixed - some very helpful and others you could tell did not want to be there. We were disappointed.
There are too many disconnects as everything ordered was mediocre and/or significantly overcooked. It was on a busy Saturday night and the place was packed. Given the prices, that is not an excuse. The service was equally rushed as there was no suggestion for appetizers or salads as a first and second course.
Some serious management attention would seem appropriate.
Food was hit and miss. Pasta and crab cakes were excellent. Snapper was rubber and the octopus was poorly prepared and misrepresented. Yogurt cheesecake could have been a chunk of tofu. If the hostess and wait staff were more welcoming and came across less put out simply because they had to be at work, I’d recommend taking a risk and ordering carefully but ... no. You can find lots of amazing food in Portland at a much better value and with much better service. Or you can pay for the convenience of being right next the Schnitz.
Our server was a little grumpy and forgot some items we ordered but other than that it was good.
A great room, delicious food. Had the grilled octopus and the Paella - both were OUTSTANDING.
The food and service are good, but I preferred the pre-remodel decor and environment
My boyfriend and I had made reservations on New Years Eve for two well in advance, as we knew that it would be a busy night. For starters, when we arrived we were told that although we had reservations we needed to wait as it was far too busy and no tables were open. We waited for half an hour before being told that unless we want to wait longer for the table we had reserved, we would need to sit at the bar... We decided to go ahead and just sit at the bar to avoid waiting longer. The food was disappointing, overpriced and came in extremely small servings. The service was not all that great, the waitress seemed to be very irritated and overwhelmed. Not great business, and we most likely will not return.
Delightful server. New Years Eve, noisy and crowded. Reservation, but waited 15 minutes. Food acceptable.
New Years Eve - family in from WA and NY. The only meal eaten was a Wedge Salad. All other meals were burned and inedible. The kitchen staff put additional sauce on a pae
I’m saying yes to recommendation however be prepared to spend a pretty penny. The trend now seems to be charge for each roll $2 ea and bit of lettuce $12 wedge which they did. I also think $14 for a glass of Pino Noir is over the top.
Otherwise It was a nice meal.
Wonderful dinner with a Vitaly sighting
It was a very busy New Years Eve but the staff maintained a positive upbeat friendly attitude throughout the evening.......A lovely way to celebrate yhr coming of 20/20! Lovely evening.....
Solid experience. The Brussels sprouts stole the show- outstanding!
Breakfast/Brunch Review-Do not order the eggs Benedict! You will be severely disappointed. I used to come here when it was the Heathman, and now I've been coming here since it's been Headwaters.I went to breakfast here with a friend and we both had the eggs Benedict. They were so bad we sent them back and they came out the Remember everyone, if you get a notice today saying your monthly dues to COAST will be processed in the next day or two, cancel it immediately!
As per previous instructions, January COA dues go to BPM, NOT Coast.
Please also make sure your payment amount is updated/correct as our dues increased starting January 2020. on the English muffin. Both times we asked for the poached eggs with no runny whites and both times the eggs came out with runny whites. The hollandaise sauce was thin and grainy. The entire mess was cold both times, although the second time the potatoes were hot and fresh but the eggs Benedict were still cool. The wait staff was very very nice and accommodating and felt quite bad that the kitchen wasn't delivering quality food. The wait staff gets five stars, but the line cooks and expediter get one star. I love Paley's Place in NW and go there fairly often.... but Headwaters .... no more. It's always disappointing and this morning was no exception.
Update: 9 hours later... Both my friend and I have now been sick all day after eating the eggs Benny at Headwaters.
Only one out of 3 items were with the money. They had run out of prime rib and new potatoes. The crab cake was salty and the fillet of sole was not hot and a small portion.the drinks were good. It took way too long for my daughter to get her drink order! We will not be returning.
Crab cake was burnt on the edges and wet/runny inside, with not much discernible crab. Side salad just okay, same for cauliflower. Servers were nice and attentive, hostesses pouty and not very welcoming. In the bar, the television was playing an infomercial for dental work almost the whole time I was there. I’d been to Headwaters for drinks but had never eaten there before. Seriously disappointing, and not worth the money, especially when there are so many good restaurants in Portland that really care about what they put on your plate.
Food was over salted.Rice was poorly prepared.Seafood in dish was nonexistent. Way over priced for a poor meal
I was very disappointed with the service and the value of the meal.
We had Christmas dinner. It was wonderful & delicious. And they even did the dishes. Great way to celebrate Christmas!
Very pretty and festive for Christmas. But unfortunately our dinner was average. We both ordered the same entree and it inconsistently presented and prepared.
Excellent food as always. Good starters, desserts and the entrees were amazing. The Paella serving is huge; sole, surf n turf are more modest sizes.
Note: the tea service and any buffets use the Resy app, not Open Table, as we found out as I had intended to book the buffet; and the party checking in before us had thought they had booked tea when they had booked buffet. So confusing!
The gentleman who served my wife and I, did not provide the best service. Very pleasant man, but not very helpful in the ways of providing an experience for those dining there. He did not provide my wife and I with the proper set to eat and felt unwelcome after a few interactions. We had to ask for plates for our starters, and a proper knife to cut the meat I ordered. Each time we asked for something the minutes between interactions grew longer. He took more orders in front of us... after I had asked for the check. 12 minutes waiting for that check. First and last time visitor.
I heard great things about this place. We went there on Christmas day. They sat us at a table next to the door. Every time the door opened, we got a cold draft. Not only that, but we had an excellent view of the expo line and got to hear someone yell "hands, hands!" (meaning I need people to run food). The staff honestly did not look that professional. Heading in there I was expecting a Higgins ambiance, rather it felt like a TGI Fridays. The food was so so. Our server forgot to enter in one of our side entrees. Luckily she acted like it was coming, frantically entered it in and we were able to receive it after we finished our main courses. The side was brussel sprouts. They were supposed to be charred, unfortunately all you could taste was the char. Overly done in my opinion. The price of $360 after tip for 3 people (we did get a $100 bottle of champs), I would have expected a better experience. Live and learn.
Nice restaurant. Food selection in the main dining room on Christmas day was very limited. I had the salmon. I think the price was around $35. Other than the piece of fish there was little else on the plate other than a few chick peas. $35 for a rather small serving of fish seems high. Everything else was ala carte. The fish was well prepared. Sorry we didn't go to their buffet. Next time we will.
In the past Headwaters has been wonderful--great service, delicious and yummy fresh food. On Christmas Eve it was marginal. Our server was great, trying his best. So no criticism there. But apparently the kitchen staff was very lacking. Our food took a long time in arriving. My entree of king salmon was absolutely COLD in the center! How does that happen in a first class SEAFOOD establishment? So sorry but Headwaters gets a mediocre, mid-range rating at best.
Excellent crab cake and salmon! The restaurant itself was a little noisy, but that’s understandable. Comfortable! But... Ginger ale in a can? Mildly disappointing. Overall excellent though.
Our server was awesome, everything else was mediocre at best. Ahi Poke was salty, with saltier chips, and the Saffron Rice Paella was flavorless. Ambience is loud and somewhat clinical. Disappointing considering the high-ish price menu, and Headwaters being one of Portland's top rated seafood restaurants. Very similar to the neighboring South Park Seafood, just not as good.
Maybe the waiter was new...or maybe it was because it was Christmas Eve, but service was slow, disjointed, and overall disappointing since we were looking forward to dining here.
Delicious, very attentive wait staff. A very good experience
Christmas Eve menu offered variety, and we especially liked the seafood tower, but the prime rib was overcooked and tough. Also, it was supposed to come with a side dish of cauliflower and potatoes, but the waitress seemed surprised when we asked why she had not brought it with the meat. It was finally delivered near the end of our meal.
Spent the night at The Heathman and enjoyed breakfast at Headwaters in the morning. Everything was beautifully prepared. I only wish they had more gluten free items in the menu.
We had a very nice pre-Christmas dinner with family. I was quite pleased that our table reservation was ready right on time, even though the restaurant was crowded and very busy. Good job!
Lovely venue, extremely convenient for brunch as it is right across the street from the theater. Waiter was great, food was good. The Bloody Mary was just OK for $10. Kind of a skimpy glass with a measly celery stick where Good Bloody Mary's come in a tall glass with other veggies like olives, beans or onions. Other than a thoroughly unmemorable Bloody Mary the experience was very good.