Absolutely excellent food and service, but the noise level is a bit much. What ever happened to acoustic design?
Great view of the seafood bar which made it a fun dinner and a show type feel!
We tend to eat at Headwaters at the Heatmann Hotel next to the Schnitzer Hall before a classical concert performance. They have a good happy hour from 5-6PM (and $1 Oysters if you come before 4PM) in their bar area, and whether you eat there or in the restaurant the service, preparation and quality of the food is always satisfying.
A bit noisy for good conversation; no table cloths so many hard surfaces which adds to the noise level. Prixe fixe dinner was good value but not the best main, a funky seared tuna in a broth which made the tuna mushy. The ala carte main, Branzino, was the best I've had - excellent. Salads, desserts superb and overall presentations excellent.
Either several people called in sick or they were pulled over for the special event, because there wasn't enough wait staff and no busser. We were left with empty water glasses and long lapses of no service with dirty dishes in front of us. It wasn't our server's fault - she was literally running several times that evening. We were unfortunately seated so we could see someone begging for food right outside the window. And then there was a table of four who were literally shrieking and yelling often enough to get looks from us and several other tables. With the poor service, the evening that was supposed to be a celebration had a lot of the air sucked out of it. We will try another time because the food was amazing. I'm hoping it was just a terrible fluke.
The food and atmosphere were good, not great. It's a hotel restaurant, so it was busy with walk through traffic and it seemed that a conference going on was bleeding into the eating space. Additionally, there is no restroom near the dining room, it's literally through the lobby, up an elevator, and around the corner. Finally, the service was very friendly, but ordering is next to impossible. My drink was forgotten, I had to flag random servers down to order after we had been there 45 minutes, and flag someone else down to get a beverage even after it was forgotten the first time. Service is not good, but it's a systemic problem, not the friendliness of the individual servers.
Food was good and service was good. It was nicely presented. I had the dining month special with the wine pairing and overall it was a very good dining experience; not exceptional but very good
Slow wait staff
Food was delicious and service was very attentive . Specials were very attractive
Great food. Too noisy for quiet conversations. We did a mix of Dine Portland, which was great value, and the regular menu, which is a little pricey.
Went to celebrate a birthday--good choice! Excellent, friendly, intelligent service coupled with outstanding food. It was a memorable evening. Expensive, but for Portland reasonable for fine dining.
We had great expectations simply because we love Paley's so much. I would be surprised if Mr. Paley even ventures in occasionally to check on his place, otherwise, he would be horrified because this restaurant has the biggest problem possible. It is boring, uninspired, and tasteless. Luckily, the service is of the absolute highest caliber. But the place itself looks like an upscale Denny's lodged in a mid-west HoJo. Noise is high. At these insane prices, you telling me they couldn't afford tablecloths? We had an uninspired cocktail each, a lower-priced bottle of wine, an app each, a main course for each of us, and to finish, we split a scoop of ice-cream. 20% for the wonderful service and the final bill, for two, was $200. For a place serving bland, flavorless food in a place that looks like a Denny's.
Mr. Paley, you have failed.
Three aspects of our dinner stand out -
1) Our server Gianna (sp?) is the consummate professional. Always there at exactly the right time. Confident in her recommendations and in her command of the menu and the wine. She was perfection.
2) The paella. New to the menu. Exceptional.
3) We were in a hurry, having time for just one glass of wine. I asked Gianna to decide for us. When our salads were served, we were each presented with a white capably matched for our salads. In other words, this was one of our two glasses, split between us. When our entrees were served, we received two 1/2 glasses of a nice Pinot Noir. This gesture was classy and memorable.
Have dinner here. You won't regret it.
First time back to this restaurant as Headwaters. We found the food excellent and really enjoyed our server Mattison! We will be back again.
Enjoyed my solo lunch here -- tasty fish 'n chips!
Exceptional food and service! We had gone to the "sister" restaurant (Paley's) the evening before, and looked forward to going to Headwaters specifically for seafood. We were not disappointed. Delicious oysters and clams and fresh wild salmon....we were in awe. Excellent service by Megan, who did an outstanding job. We will return soon!
The Portland Dining month menu was delicious. The Atmosphere is modern and comfortable.
Scallops were over done, too much sauce. Fish and chips batter should have been lighter.
We had the 3 course March special with wine pairing
Having been to Paley’s other restaurants, I was anticipating something along the same lines. The crab cakes were very good, and I liked the chowder, but the main course sole was just ok. We waited in the bar for our reservation, but the service there was very slow to respond. I found that unusual, since it was only 4:45 pm. When we came in early for our reservation, the woman at the desk told us that she would get us from the bar. After multiple other people were seated, we decided to come up to the desk, since she obviously forgot about us-all of this at 5:00 pm.
Overall, everything was good, however the service was extremely slow and inattentive. Our section was not busy, so there was no excuse for the server to not check in or offer coffee refills, etc.
It has a fun vibe and excellent food. We all had a great time!
Came here for Portland Dining Month. Food was fresh and delicious but portions were definitely on the small side, there was no starch to go with the entree, it’s more like a tasting menu. Good cocktails and ambiance. Service was outstanding.
First meal out during the 2018 Portland Dining Out month. The octopus carpaccio was a little benign...however the albacore tuna was treated with respect and well prepared & the desert a perfect light ending to a very welcome 3 course meal.
Overall good experience.
Too noisy. Food was overpriced for fair quality.
Our fancy dinner night!!
In a letter grading system, I'd give Headwaters a B-/C+. I can't fault the atmosphere/ decor/ ambiance - sort of urban proletarian chic. Nor can I fault service provided by a most proficient and pleasant young woman. Weak spot was lackluster food - not bad - but only slightly better than just OK. My guest and I shared a smoked fish selection to start - not bad but lacking in WOW. Guest had the coq au vin which he said he enjoyed. To my eye from across the table, it appeared to have been somewhat inartfully plopped on the plate. I had the sole en papillote - good in a bland sort of way. And so it goes.
This is one of Vitaly Paley's burgeoning small empire of Portland restaurants, currently numbering four (I think). Paley has a respected reputation in the restaurant business for good reason. My sense is that he needs to be more "hands on" with Headwatwers. I will return because Paley can bring this around.
Dinner before a theater show. Restaurant seemed unprepared to handle a full room of diners who had this time constraint. Fairly long waits for drinks and food. If bread was offered that would have been a nice touch (something to eat before courses arrived). Staff was apologetic and acknowledged the delays which is a positive.
I sat at the counter and witnessed a chaotic kitchen with some gaps in restaurant hygiene. I did mention that it was my wife's birthday when I made the reservation but nothing came of this. The dinner before the show fell flat. The host who seated us was friendly and gracious.
Had dinner right before a concert at the Schnitzer - the food was incredible! From the bread to salad to entree - everything was actually spectacular. It was a very busy night because there was a sold out concert next door, but our waiter was fabulous in spite of how busy he was. We were welcomed warmly by all. I will ABSOLUTELY be back - -will try to order something new - but the salmon was pure heaven!
Food server took forever to come to our table. She did not coordinate appetizers with drinks. The appetizers were terrible. The restaurant was quite expensive. We decided to to stay for full meal. Bad service and bad food. Who wants to spend over $200 for that. There are plenty of good restaurants in the area. We went to another
Interesting menu, excellent food. We went all out on "fruits of the sea"—crabcake, clams Casino, planked salmon, paella. All delicious. Swanky if slightly odd décor (raw concrete pillars . . . with builders' numbers chalked on them). Comfortable chairs, nice cutlery.
Noise level: conversation was next to impossible thanks to an eight-top (one of the few other occupied tables that evening)at the other end of the room, whose four female occupants were enjoying themselves immensely. Not Headwaters' fault, true. (Four-top immediately next to us for a while conversed among themselves almost inaudibly.)
Service was good but odd. Very nice waitress asked to take our food order before our cocktails had actually gotten to the table (and, despite having the place almost to ourselves, the lapse of time before that happened was surprising). I don't know that I've ever encountered that, before. As we were enjoying our cocktails, she or another waitress (they seemed to take turns) was back to take our orders about every five to eight minutes . . . and it's not like they needed our table for incoming guests! Perhaps with more experience the staff will develop a better sense of rhythm and timing.
The shrimp and grits on the brunch menu were perfect!
The busboy nearly dropped a large volume of eaten seafood into my lap
Terrific meals all around for our party of three. Staff was friendly and responsive to our requests but didn’t hover. Just the right amount of attention. Desserts were divine
Food was amazing
Service was high quality
Loved overall feel and meal!!
Was a wonderful find
After a couple of so-so experiences in the past, we went there mainly due to convenience, since they are one block from the theatres. Either we lucked out or they are getting their act together. Outstanding clam chowder and scallop crudo.
First time here. Very fancy place. Great food. Great customer service.
The atmosphere was nice, but not remarkable. Our server did everything we needed, but she did not give any presentation, never told us what specials were, the catch of the day, etc. We had a child with us so I am guessing she wanted us in and our, or that is how it felt. I hindsight, it is probably more of an adult place, but my daughter is very well behaved and used to going out to nice restaurants so the prejudice seemed unfair.