By far, the best soul food I have ever had! Our waiter was so kind and helpful. I have already recommended this place to others and plan to go back very soon.

The food didn’t have much southern flavor.

Good food. Fantastic ambience. Friendly service. Wholeheartedly recommend.

Not much of a looker from the outside but OMG inside is a GEM. From the food to the ambiance to the service. Definitely recommend!

I Love Hazel's and I highly recommend to all of my family, friends and colleagues.

This restaurant is really nice with casual vibes. The food is really good, the service was also amazing! The waiters, servers and bussers were all very polite and very friendly!

Celebrated my two sons birthday. Allowed us to sit early before our 5pm reservation time. Thanks for letting us leave our left overs and cake until we returned from the Hamilton performance. So sorry, do not recall our waiter's name.

We will be back. This time to enjoy the jazz in the back room as well!

Thank you,
Felicia Byrd

The food was all very tasty-shared by 5 of us: shrimp, catfish,alligator,brisket sandwich,brussel sprouts,collard greens.
When we were served I noticed the greens were a smaller size and not enough to share and so ordered another one-the server nodded. I was so embarrassed when it never arrived as I had a portion thinking more was on the way. We had one menu for the 5 of us until we were about to order. Noise level made talking difficult. Would definitely return for the delicious food!

We certainly appreciated the location and food at Hazel's. We thought we'd beat the crowd with a 5pm reservation, but the restaurant filled up quickly. Between the music and the people, we found it very difficult to talk with one another without yelling across the table. However, the lemon pepper chicken wings and ribs certainly made up for it - super delicious!

Absolutely delicious. We had a party of 9 (on a Monday), and our server was attentive and friendly. My only---very minor--issue was that they ran out of the gator bites, so we didn't get to try them. But I can understand they may have a limited supply. Overall very very good. We will be back for sure.

Would come again. Love the ambiance, very chill and service staff was friendly and food was great!

A great place to hang out while waiting for the shows around the area. It's more a bar but has a nice section for sit down dining. The southern cooking is wonderful. As is the service throughout the meal. I would come back again!

Limited menu but a good variety. Food was prompt and tasty. As it’s San Francisco, one always has sticker shock at the prices. It is a bit loud so if you are going for a private tête-à-tête, this isn’t the place to do that. It’s a great spot to meet up with friends and enjoy the ambiance and high energy.

Good food l, fun ambiance in a bar setting so it can be a bit loud.

Great food and service. We had the nicest server, a guy with a beard. Give him a raise!

Nice atmosphere Fried Chicken and fried gator was good but collard greens had too much flavor and salt. Also the mac and cheese and corn bread wasnt the best. In addition my husband ordered ribs that came out cold. I love southern food but this place just didnt make the mark.

Loved everything about it. The staff was great and the food was amazing! Can't wait to go there again

It was the only place available!

Excellent food, good menu, reasonable prices. Location a little sketchy. They should spend more time cleaning up in front of restaurant albeit that is public (City) property. Enjoyed our dinner!

The Kale Salad and the Shrimp and Grits was excellent!! Good portions too! The beignets were tasty and warm!

The food was ok. The pacing of our dinner was awful - brought our 3 appetizers (that 4 of us were sharing) and immediately delivered our entrees & sides. The table was so loaded with food that was barely room for our drinks. Beignets were the best part of the evening.

The collard greens were amazing. The ribs were mediocre and served 4 ribs for $17. Not the half rack as advertised. The noise level is very loud. Mostly hipsters and millenials.

Food was good and we had a good time before we left to go Ice Skating at the holiday rink around the corner.

Had dinner celebrating wife's dinner. SF 49ers were on at the same time, so it worked out well. Place was not crowded, but service was a tad slow. Once our orders were taken and filled, it seemed like the waiter forgot about us. Overall, it was a pleasant experience, and would go back again.

Great customer service. Nice ambience and yummy food

Good cocktails and pretty good food. More of a bar than a restaurant and quite loud.

Service was outstanding. They accommodated us right away since we have to catch the Symphony. Highly recommend this place for a location prior to going into the Opera or Symphony!

Great place to hang out and eat/drink before hitting a show or museum nearby. Really easy walk to portions of Polk Street and all of the Civic Center area. Hazel's specialty drinks are really good, too.

Good drinks and music. Chicken was old and dried out on both of our meals.

The brisket sandwich was very tasty!

Stopped in for a late dinner. Great food. Blackened catfish, fried chicken, collards were all fantastic. Paired it all with some good craft type beers and relaxed. Finished the evening by walking into the back jazz club - Mr. Tipples Recording Studio. Listened to a couple sets of the band that night and sipped a couple terrific mixed cocktails. Can’t recommend the food and music enough. Great evening.

Had a great time there for a first date. We started the night there around 8 PM, had an excellent dinner, and then made our way to the connected jazz bar for the rest of the night. Didn't take too long to grab a cocktail at the bar and a table right near the band. Would recommend.

Food was barely passable and seemed to come out too fast as if it had already been prepared earlier in the day. Waffle was hard and chewy. The waiter was fine and fairly responsive. But our biggest quibble was with the drinks. Ordered those first; they didn’t arrive until we were down to the last few bites of our food! There were two bartenders and not that many people as it was nearly 9 pm on a Wednesday night, so I don’t know why it should take 25 minutes to get drinks up. The bees knees drink was served in a glass honey bear glass - cute idea, i guess, but the opening was so small, that after the first few sips, I had to turn my head to the side and nearly hold it upside down to get the contents out of the glass and actually into my mouth. Just serve drinks in regular glasses, please. We got out of there after that drink and found a much better place where the drinks were good and the bartenders knew how to make them.

Great food. It's a little noisy with the pool tables and the bar and several big TVs, but the food is absolutely delicious.

Your poor wait staff! We waited 50 minutes for a second round of drinks and noticed that there were only two bartenders. So unfair to the front line people. And our waiter was clearly overwhelmed as well. On a night with a concert at Bill Grahman, management should staff up.

GREAT and delicious food and atmosphere! The service was not terrible but could be much improved. Seemed as if the one waiter was taking care of the entire section and was spread thin. I would still highly recommend for the vibe and scrumptious eats!

I was seated and took a bit for server to come to table . I ordered . The food was tasty except was very disappointed with beignets. They were hard and did not seem fresh.

I went to bar and inquired about whiskey and bartender was very rude .

It was a date night and your place was recommended by a coworker but I was very disappointed.

Maybe it was just a bad night .

Excellent food! Fried chicken is savory and moist! The buffalo wings are really flavorful and spicy enough! Shrimp and grits were exquisite! Drinks are good! Server Ernesto super gracious and attentive the whole time! Highly recommend this place.

Really great service from the host to the server. Food was delicious

Our cocktails were outstanding really top notch! The food was very good. Convenient to Orpheum Theater.