Hard Rock Cafe - Sydney
Sat & Sun 11:00AM - Late
The food was so below average im sorry . The cheese macaroni was out of a sachet pasta packet. Really really disappointed for such an iconic restaurant.
Booking was cancelled due to weather .... very disappointing
Had the best customer service and the staff were excellent
Forgot about giving us the bill we waited for almost 2 hours after finishing meal before we asked the manager for the bill
Poor service, food was disgraceful, value ...there was none. All round very poor dinner compared to other Hard Rocks around the world. Noise was way too loud also as you could hear each other talk at the table.
I went for the American thanksgiving dinner and the food was cold and had no taste. My partners burger was also cold. Maybe they were busy but it wasn’t a great experience
Food was overcooked and dry. I can not recommend it.
Fantastic food and great service, not as cozy decor/place as other Hard Rock Cafes around the world but still a great place!
Poor quality food (dripping fat from the cheese, one thin slice of lettuce, meat patties have hard chunks from whatever crappy part of the animal it comes from), terrible waitress (knew I was GF but insisted I purchased something crumbed), outside seating is cramped and glaring- they advertise GF in their menu but don’t have GF option 👎 Overall my highly recommend suggestion would be to eat somewhere else in Darling Harbour.
Service was just incredible, we were there during a blackout and the staff handled it exceptional well and calm. Thankyou for an amazing date night
Fantastic really enjoyed the view and great food ................:...::.
We had a fabulous evening here, we all got together as a family including a new baby. We were made very welcome. Loved the food, loved the music,service was great and cocktails were very very nice.
We had a booking for 6 people at 7.30pm the other night. My partner & I arrived first & we were told to wait at the bar until our other guests arrived. When the other guests arrived they were given a buzzer & told to wait until their table was ready. They must have thought they were walk ins or something. When I reminded the tall dark man that served us that we had a booking for 6 people he rolled his eyes at me and mumbled something as he grabbed a handful of menus. After that we were shown to the worst table in the entire restaurant. Food was over priced, over cooked and tiny servings. Cocktails were small and over priced for what you get as well. Dont bother wasting your time and money!
Even though it was abit of a wait for table (we had booked online) ...overall it was a goodnight thanks to our awesome waitress. Food was yummy and customer service was very good. Would eat here again. Thanks Hard Rock team :)
We met some friends from overseas there. We got their in time for happy hour. The bar staff were very rude and made you feel like you were interrupting them when you wanted to order, they were very unorganised as well.
BUT, then we sat down to eat and had the most amazing waiter called Jay, from Niagara falls. He was funny, and friendly and made our night. We had kids there with us and they had a ball. Dancing around to the music as well.
Great service in a great location. Food was excellent
I had great memories of the Hard Rock Cafe from when i ate there a lot in the mid 2000's. The food was always spectacular.
This was the 3rd time ive been in the last 3 years and every time the quality has gotten worse. Out of the 4 of us that ate, only 1 person could finish their meal. The rest of us only took a few bites and couldn't eat anymore due to the poor quality.
3 of us had burgers and i found BONE in the patty! I bit into it and almost broke a tooth. The other 2 found lots of gristle.
Even the potato skins (which we were all looking forward to) were cold and not cooked through.
Its such a shame because the Hard Rock use to be wonderful. Now i will never go back and i will tell all my friends of our bad experience.
I guess this is why there is only one left in Sydney.
I didnt complain to the waiter or ask for a discount. I even paid him a 10% tip for his good service.
But i will never go back. The food is now WAY OVER PRICED for the quality.
Food is overpriced for the quality. Service was average. However can now say we've dined at HardRock
Way too expensive. Excessive for what you get! Staff were friendly but the food wasn't worth the cost.
Absolutely love this restaurant!! It is our go to when we head into the city!! Love the food, the waiters and waitresses, the music and the atmosphere!!!
Our waiter was great. Very attentive and helpful. Fast service and very accommodating. Everyone was pleased with the food and portion sizes too.
Always a favourite with our kids. Good food and great music.
Very amazing. Will definitely go again. Affordable pricing with massive meals
fantastic place, good quality food, great service. a little overpriced but you expect that for the location
The line up was pathetic even thou we booked and one of our party was hit in the head by a knife falling from a plate a waitress was carrying.
Hard Rock Cafe Sydney Alwayshas incredible food and very bright helpful and polite staff , defiantly going again and defiantly recommend
Cannot fault service from max and manager but the food wasnt great. Combo starter ok. Burger for main meal raw, sent back took 20 mins for replacement. Partner had almost finished his meal, burger still pink in centre. Couldnt eat it. Overall dissapointed
Clara our waitress was so friendly and came to our table lots. Nothing too much trouble. Fairly priced and nice atmosphere. Music a little loud for us but it is the hard rock cafe so it sets the tone a bit
A fun place to celebrate a birthday or like occasion. The service is very good, with enthusiastic staff.
Food brought out frezzing cold couldnt eat it was so dissapointed.
Great food and fantastic atmosphere, would definitely go here again with a group and kids!
Went for Father’s Day. I do like the atmosphere at the HRC. The food was good for casual dining and good value for money. The service was pretty good to. I would recommend that they extend the choices on their menu and would definitely do casual dining there again
The service was very efficient and polite. Food was amazing. Good variety of options to eat and drink.
The server was awful! No enthusiasm, didn’t even wait for our responses, seemed like his job was the worst thing ever. Even if you’re having a bad day, you can’t bring that attitude to your job! Was not impressed.
Food good, staff friendly and attentive and quick service. Nothing was too much trouble.
Food and service was good but the music was so loud I couldnt hear across the table .. love the great music just turn it down abit
We had a shared platter and order mains for a party of 12 (6 couples). Food is filling and shared platter is a good value for money.
The downside for me was the service of the staff looking after our table. I can’t remember her name or if she even gave her name. I told her that 2 of the guests were celebrating their birthdays. We’ve already finished dining and all the celberations from other tables were done by other staff, BUT she did not do it for my group and no sundae to blow the candle for my 2 female friends. The bill was paid off and we just left. The server seemed stressed and was not as friendly and vibrant as the other staff in the restaurant.
A bit disappointed bec our group come here every year for that bec its a lot of fun. She was busy going around serving and must have forgotten it, but on the other hand we are a big group of 12. She should have paid more attention to that information that there are 2 people who were celebrating their birthdays.
We visit every time we are up from tassie we'll worth going out of your way for
I like the ambiance, the view and the eye catching decorations. Very spacious dining areas. The staff are very helpful and have sense of humour...keep it up! The food are a little expensive, but I guess you’re paying for the name and view.
Celebrating my birthday with my husband. Had a birthday birthday voucher. Everyone was lovely though wasn’t wished a happy birthday even when stated in my reservation and told them I’m celebrating my birth day and had a birthday voucher.
Food was delicious and would be back