Hard Rock Cafe - Sydney

4.1
671 Reviews
$41 to $100
American
Located in Sydney’s spectacular Darling Harbour, on the first and second levels of Harbourside Shopping Centre, Hard Rock Cafe Sydney is a prominent waterfront venue that will rock your senses with tantalizing food and drinks and an iconic music memorabilia collection.

Temporarily Opening hours, and menu apply, until further notice.

Experiences

  • Ladies Night At Hard Rock Cafe

    Feb 11 - Mar 25, 2021

    Ladies Night at Hard Rock Cafe Sydney offers all the ladies of Sydney to pop in and take advantage of our promotions! 2 for 1 selected cocktails, $5 sparkling all day and night and don't forget the Hard Rock Heroes LIVE on stage from 7pm!

Offers

  • Kids Eat Free

    Multiple dates available

    Sun 12:00 PM - 4:00 PM, 4:00 PM - 6:00 PM, Sat 12:00 PM - 4:00 PM, 4:00 PM - 6:00 PM

    Kids Eat Free every weekend at Hard Rock Cafe Sydney! Free kids meal for 10 and under with he purchase of any adult main meal.
  • Happy Hour At The Hard Rock Cafe Sydney

    Feb 5 - Mar 31, 2021

    Wed - Fri 4:00 PM - 6:00 PM

    Get your happy on, 4pm - 6pm with Darling Harbour's best Happy Hour! $10 selected cocktails, $6 draught and bottle beers, wines and spirits! Perfect way to kick off an evening of entertainment at Hard Rock Cafe Sydney!

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
What 671 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
3.9
food
4.3
service
4.0
ambience
3.7
value
Noise · Energetic
80% of people would recommend it to a friend
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E
Elkevgorp
Melbourne
3 reviews
Dined on February 18, 2021
Overall5food5service5ambience5

Really nice, thank you! Ethan was really nice and helpfull. He even opened the shop for us to buy some nice t-shirts and drumsticks.

LH
LloydH
Sydney / NSW
1 review
Dined on February 17, 2021
Overall2food4service2ambience1

This place used to be one of my favorites, but has gone way down. No longer table service at the bar, have to go up to purchase each drink, but there is never anyone manning the bar. I ordered some chicken tenders off of the menu that advertised came with chips and sauce. The chicken came out and they said the chips would cost extra. Then I asked where the sauce was, and they said that would cost extra also.

Hard Rock Cafe - Sydney
Responded 7 days ago

Dear LloydH, thank you for taking the time to share with us your experience and we are very disappointed to learn that it was such a poor one. Please would you drop us an email, or let us know what time you were in the venue on that date, as we very much need to address some poor training. And invite you back for the Tupelo Chicken Tenders which, since the new menu, absolutely come with fries and 2 sauces! We look forward to hearing from you soon.

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OT
OpenTable Diner
1 review
Dined on February 14, 2021
Overall3food3service5ambience4

The burger was dry. It crumbled apart as soon as I took a bite. The table was dirty. Had crumbs on it when I sat down. In COVID times, I expected better. Also, to napkins were brought with the silverware. I found some paper towels on a server station.

Hard Rock Cafe - Sydney
Responded on February 15, 2021

Dear Anonymous, Thank you for taking the time to share with us this feedback. We are disappointed to learn that you had such an experience with us, and absolutely agree that this is just not good enough. We would encourage you to send us an email through our website to give us specific details, so we can ensure to correct all the points you shared with us. We look forward to welcoming you back, with a proper Hard Rock experience. Stay Safe and Rock On.

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M
Maria
1 review
Dined on February 14, 2021
Overall5food5service5ambience3

Great staff quick service :) overall very satisfied with my meal and experience

Hard Rock Cafe - Sydney
Responded on February 18, 2021

Dear Maria, thank you for taking the time to share with us this wonderful feedback and we are delighted to know that our team made sure your special day was a great one! We look forward to welcoming you back again, soon, for more of the fun and live music of Hard Rock Cafe Sydney!

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BG
BenG
1 review
Dined on February 14, 2021
Overall2food1service2ambience1

The burger was very dry and tasted like cardboard, the ribs were insanely salty.
The waitress told us half the menu wasn’t in stock and overall it was a horrible experience and I won’t be coming back or telling anyone to visit Hard Rock Cafe at all

Hard Rock Cafe - Sydney
Responded on February 18, 2021

Dear BenG, Thank you for taking the time to share your feedback with us, and we are sorry to learn that we let you down on that special day. It is clearly a trend on that one day, when we reached and went beyond our capacity to produce our highest standards of food and service. We can assure you it is not in the least our normal, nor acceptable, and we would encourage you to reach out via email on our website so that we can ensure to understand the full scope of all the issues you face.

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MG
MissGirl
1 review
Dined on February 14, 2021
Overall4food3service2ambience4

Food was pretty good, but unfortunately not as good for the amount paid for. The place itself is super cool with all the collectables though. Overall a pretty good experience.

Hard Rock Cafe - Sydney
Responded on February 18, 2021

Dear MissGirl, thank you for sharing your feedback with us. We are delighted that we could make your visit a good one, and are determined to make the next one awesome. We encourage you to check out our live entertainment, it really does add to the atmosphere and environment and that is where the value is added to your visit. Stay Safe and Rock On.

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JM
JudeM
1 review
Dined on February 14, 2021
Overall2food2service2ambience2

We really didn't like it. We wanted to to take our kids and to re-live the vibe. The food was not great, my daughter was incredibly disappointed with the size of the kids burger, which was essentially a slider with chips. The adult meals did not live up to their pictures either.
Granted we only went for the atmosphere, but this was pretty none existant, it was left behind a long time ago. We all walked out and said, well we will never go there again.

Hard Rock Cafe - Sydney
Responded on February 18, 2021

Dear JudeM, Thank you for taking the time to share your feedback with us, and we are sorry to learn that we let you down on that special day. It is clearly a trend on that one day, when we reached and went beyond our capacity to produce our highest standards of food and service. We can assure you it is not in the least our normal, nor acceptable, and we would encourage you to reach out via email on our website so that we can ensure to understand the full scope of all the issues you faced.

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C
Caitie
1 review
Dined on February 14, 2021
Overall1food1service1ambience3

Food:the sliders were ok. But the BBQ bacon burger was terrible. They used a top bun for both sides of the burger which became incredibly soggy on the bottom. The meat patty had no flavour and there was next to no sauce on the burger.

Service: The staff member that served us was quite meh and seemed like she didn’t wanna be at work- no smiles or warm greeting, monotone voice while talking to us.

Hard Rock Cafe - Sydney
Responded on February 18, 2021

Dear Catie, Thank you for taking the time to share your feedback with us, and we are sorry to learn that we let you down on that special day. It is clearly a trend on that one day, when we reached and went beyond our capacity to produce our highest standards of food and service. We can assure you it is not in the least our normal, nor acceptable, and we would encourage you to reach out via email on our website so that we can ensure to understand the full scope of all the issues you faced.

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PH
PorshaH
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

Great view of the harbour, amazing music with outstanding wait staff and excellent food would definitely recommend going and the prices are very fair.

Hard Rock Cafe - Sydney
Responded on February 18, 2021

Dear PorshaH, thank you for such a wonderful review. We love hearing the things that make spending time with us worthwhile, so we can ensure they dont change! And in this case, we look forward to welcoming you back again soon! Stay Safe and Rock On.

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C
Charma
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

It’s a nice place to chill and the food is yummy 😍

Hard Rock Cafe - Sydney
Responded on February 15, 2021

Dear Charma, thank you for taking the time to share this lovely review with us. We are delighted to have made your visit a special one, and we hope to welcome you back soon! Stay Safe and Rock On.

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AM
AndrewM
Sydney / NSW
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

Friendly staff always willing to help
Al areas are clean and are cleaned on a regular basis

Hard Rock Cafe - Sydney
Responded on February 15, 2021

Dear AndrewM, thank you for taking the time to share with us this wonderful feedback. We are delighted to know that you had a great time with us, and we look forward to welcoming you back again soon to enjoy more of our outstanding live music! Stay Safe and Rock On.

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SG
SwetaG
1 review
Dined on February 11, 2021
Overall5food5service5ambience5

very nice experience - all good - really enjoyed. Nice vibrating environment..

Hard Rock Cafe - Sydney
Responded on February 15, 2021

Dear SwetaG, Thank you for taking the time to share this glowing review with us. We are absolutely delighted and will be sharing with the whole team! We hope you have the chance to visit us again soon, to enjoy our food and drinks and of course, our amazing live music! Stay Safe and Rock On.

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LK
LindaK
1 review
Dined on February 6, 2021
Overall5food5service5ambience5

The band was awesome...! I am a massive U2 fan, and the Rattle and Hum band was fantastic...! It was so great being able to go out again and see live music and we would love to come back and see them again...!

Hard Rock Cafe - Sydney
Responded on February 9, 2021

Dear LindaK, thank you for taking the time to share with us this absolutely outstanding review. We are delighted to have a music program to support the local performers of Sydney, and it is especially rewarding for us to see reviews like this, that make that effort worthwhile to us. We look forward to seeing you again soon! Stay Safe and Rock On.

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AK
AzitaK
1 review
Dined on January 30, 2021
Overall5food4service5ambience5

Highly recommended to everyone great costumer services and friendly staff.
Waiting to come back again.

Hard Rock Cafe - Sydney
Responded on February 1, 2021

Dear AzitaK, thank you for this amazing review. We are absolutely delighted on the feedback and we promise to try and make sure your next visit is nothing but 5* all the way through! Stay Safe and Rock On.

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MD
MathewD
1 review
Dined on January 29, 2021
Overall5food5service5ambience5

Under Wraps were excellent and provided great entertainment for the night

Hard Rock Cafe - Sydney
Responded on January 31, 2021

Dear MathewD, thank you for taking the time to share with us this amazing feedback. We love the fact that you came out for the live music and had such an amazing time! We look forward to welcoming you back soon. Stay Safe and Rock On.

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J
Julied
1 review
Dined on January 29, 2021
Overall4food4service5ambience5

drums & base where up to high and that made the lead singer sound like she was working too hard, but a great band and over all great, just to loud

Hard Rock Cafe - Sydney
Responded on January 31, 2021

Dear Julied, Thank you for taking the time to share your feedback with us. We do appreciate the feedback, as it helps us to fix things to make your next visit even better, which is always our goal. We look forward to welcoming you back soon. Stay Safe and Rock On!

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AM
AndrewM
Sydney / NSW
2 reviews
Dined on January 23, 2021
Overall5food5service5ambience5

Great place to go. Must see the right music that suits you...heavy rock not our scene however just a nice place to go...so happy a venue is putting on LIVE music. Going ever week to see bands.

Hard Rock Cafe - Sydney
Responded on January 27, 2021

Dear AndrewM, thank you for taking the time to leave this amazing review for us! We will definitely be sharing this with the whole team, as it really drives home the point of effort we are making at Hard Rock Cafe Sydney! We look forward to welcoming you back at least weekly to enjoy our entertainment program! Stay Safe and Rock On!

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OT
OpenTable Diner
Sydney / NSW
1 review
Dined on January 22, 2021
Overall4food2service4ambience4

Seeing the inxs show

Hard Rock Cafe - Sydney
Responded on January 24, 2021

Dear Anonymous, thank you for taking the time to share with us this feedback. Whilst we appreciate the opportunity to improve, we would ask you to send us an email with more details of why the mixed rating, so we can ensure to fix any issues before your next visit. Stay Safe and Rock On.

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EM
EricaM
1 review
Dined on January 21, 2021
Overall2food3service3ambience1

The starter arrived after the main meals.
We asked to sit outside, we were placed on a table with no view even though there were other tables available that were socially distanced from other tables.
Barely finished chewing and plates were being cleared.

Not a great experience, won’t be coming back.

Hard Rock Cafe - Sydney
Responded on January 24, 2021

Dear EricaM, thank you for taking the time to share your feedback, and we are disappointed to learn that we let you down. We are sorry that you were unable to get a seat to your preference, and can assure you that we do try to cater to our guest requests, though it is not always possible currently. "Pre-bussing" is a Hard Rock standard, and apologies if it felt we were clearing the table before you were ready. It should be a question asked in this country, as a courtesy.

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J
Jake
1 review
Dined on January 20, 2021
Overall5food5service5ambience5

Was a great experience for me, I’m only 17 and have no one my age who shares same passions for rock. But it’s great to experience a setting of it and great hospitality feeling like I’m at home.

Hard Rock Cafe - Sydney
Responded on January 24, 2021

Dear Jake, thank you, and from our core, we really appreciate that you are onboard with our reinvigorated direction of LIVE music at Hard Rock Cafe Sydney. We love that the full experience impacts on a new generation, and we will always be happy to welcome you back. Stay Safe and Rock On.

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DR
DonnaR
1 review
Dined on January 16, 2021
Overall5food5service5ambience5

Meals were great sizes and the band was really good. Took our two kids and it was their first experience of a live band at dinner. We all loved it.

Hard Rock Cafe - Sydney
Responded on January 20, 2021

Dear DonnaR, thank you for the amazing feedback. Definitely one for sharing with the whole team today! We love the you loved the entertainment and we cant wait to see you back again for the next big live gig we have on stage! Stay Safe and Rock On

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s
sams
1 review
Dined on January 16, 2021
Overall3food3service4ambience2

It was literally OK although the service was very good in the sense of the care and attention

Hard Rock Cafe - Sydney
Responded on January 20, 2021

Dear sams, thank you for your sharing of feedback with us. We greatly appreciate the effort put into this review and, if possible, would encourage you to send us an email (through our website) with details so we can look into improving our standards before your next visit! Stay Safe and Rock On.

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DB
DavidB
Sydney / NSW
4 reviews
Dined on January 15, 2021
Overall5food3service5ambience4

Great live music

Hard Rock Cafe - Sydney
Responded on January 17, 2021

Dear DavidB, thank you for sharing your feedback. And especially about the live music. Something that is close to our heart. We absolutely delight in knowing that bringing the live music back to Sydney is having such a positive effect, especially during these tough times. Stay Safe and Rock On.

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NJ
NJT5075
1 review
Dined on January 13, 2021
Overall1food1service1ambience1

I was an overall bad experience to be honest 👎🏻👎🏻

Hard Rock Cafe - Sydney
Responded on January 15, 2021

Dear NJT5075, thank you for taking the time to share with us your feedback, and we are sorry to learn that your experience was so poor. We absolutely value the feedback on how we can improve, and would appreciate if you can provide details so as we can make the necessary changes. If you can share with us via our email address on our website. Stay Safe and Rock On.

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RC
RCIP
1 review
Dined on January 13, 2021
Overall2food1service3ambience1

I have not been to the Hard Rock since it was located in Darlinghurst and from memory the food was always good. So after many years we decided to take our 8 yr old son tthere for the 80s Trivia night because he loves everything 80s and thought it would be fun. We ordered Nachos and and a selection of burgers. We were very disappointed. The nachos was very average ( I have had better at a shopping centre food court) Our burgers were very dry and bland. Seriously with all the great burger places around now I think Hard Rock really needs to up step up a bit. I have never given a bad review before and hate to now as I know restaurants are really struggling at the moment with COVID but I was actually shocked at the quality of the food. My sons Pepsi was flat and my Bumers was too. Will not be back .

Hard Rock Cafe - Sydney
Responded on January 15, 2021

Dear RCIP, thank you for taking the time to share with us this feedback. Whilst it is very disappointing to learn that we failed to give you a proper Hard Rock experience, we genuinely appreciate you giving us the points on which we let you down so that we can improve. We do find it disappointing, and take it seriously. And we hope that you can see fit to send us an email through our website so that we can drill down and fix the issues you have mentioned, and accept our thanks for the detail

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DC
DebbieC
1 review
Dined on January 9, 2021
Overall3food3service5ambience5

The food is not what you expecting like the buffalo wings very salty , and the ribs have no flavour.

Hard Rock Cafe - Sydney
Responded on January 13, 2021

Dear DebbieC, thank you for sharing your feedback with us. Some of the wing sauces can taste a little salty due to the hot sauce base we use. But there is no excuses for the ribs to have no flavour and we will take this on board and do better for your next visit. Stay Safe and Rock On.

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DB
vipDavidB
Sydney / NSW
5 reviews
Dined on January 8, 2021
Overall4food3service5ambience4

Great regular live music, good service and nice views form balcony

Hard Rock Cafe - Sydney
Responded on January 11, 2021

Dear DavidB, thank you for sharing your feedback with us. We love that you had a great time, and take your feedback on board as a challenge on where we need to improve for your next visit. Stay Safe and Rock On.

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MB
MarieB
1 review
Dined on January 8, 2021
Overall5food5service5ambience5

Staff were fantastic.
Food was great.
The band was also awesome.
Thanks to staff and management
Will definitely be back

Hard Rock Cafe - Sydney
Responded on January 11, 2021

Dear MarieB, Thank you for sharing this amazing review. Definitely one for us to share with the whole team. We are delighted to know that you had such a great time, and will be looking forward to your return visit! Stay Safe and Rock On.

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K
Knotty
Sydney / NSW
2 reviews
Dined on January 8, 2021
Overall4food2service5ambience4

Shame the front isn’t utilised anymore it has cut the atmosphere away and view isn’t as spectacular, chicken tenders tasted off but did get free dessert which was nice

Hard Rock Cafe - Sydney
Responded on January 11, 2021

Dear Knotty, we are sorry to hear that you felt the quality of our Kids Eat Free items was not great. We can happily assure you that we use exactly then same supplier and product, prepared slightly differently for our free kids food as we do for the adult items. Nevertheless, it is great to know the team took the feedback on board and sorted you out with dessert We will take the feedback and share with the Heart of House team to ensure your next visit is spectacular. Stay Safe and Rock On

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AV
AdrianoV
1 review
Dined on January 3, 2021
Overall5food5service5ambience5

Great staff great food
Band at the time was on point

Hard Rock Cafe - Sydney
Responded on January 6, 2021

AdrianoV, thank you for the amazing review of Hard Rock Cafe Sydney. It is definitely the review we will share with the whole team, and encourage them to keep up the amazing standards. We look forward to your next visit and maintaining the same fund and entertaining atmosphere! Stay Safe and Rock On.

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JB
JennB
1 review
Dined on January 2, 2021
Overall4food4service4ambience2

Very friendly waiter, unfortunately do not recall his name but he was great. He finished his shift mid-way through our meal and let us know who would be looking after our table from then on. She was also very nice.

Hard Rock Cafe - Sydney
Responded on January 7, 2021

Dear JennB, thank you for taking the time to share with us this feedback, We are absolutely delighted to know that our team looked after you so well. It's actually quite a difficult thing to know without the exact time of your visit which server it was, and we are very happy to have that problem! That said, we would also noted that you were not overly impressed with the ambience, and we apologize for that and assure you the problems we had with the music system are rectified!

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KN
KarinaN
Sydney / NSW
1 review
Dined on January 2, 2021
Overall5food5service5ambience5

Our server (I think her name was Vicky) was very lovely and great at making us feel comfortable and well looked after.

Hard Rock Cafe - Sydney
Responded on January 6, 2021

Dear KarinaN, thank you for taking the time to share with us this amazing feedback. Her name is Vickie and she is one of our super special servers, that most of our guests are delighted by! We look forward to welcoming you back to visit us (and Vickie) again soon! Stay Safe and Rock On.

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SM
SarahM
1 review
Dined on January 2, 2021
Overall5food5service5ambience5

Great venue with fabulous atmosphere, great food, great service.

Hard Rock Cafe - Sydney
Responded on January 6, 2021

Dear SarahM, thank you for taking the time to post this awesome review. We are absolutely delighted to know that you had such a great time with us, and can not wait to welcome you back again soon! Stay Safe and Rock On.

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OT
OpenTable Diner
1 review
Dined on December 31, 2020
Overall5food5service5ambience5

Excellent food, friendly staff and great live band

Hard Rock Cafe - Sydney
Responded on January 2, 2021

Dear Anonymous, thank you for taking the time to share with us this awesome review. We love the feedback, and will definitely be passing this on to our band and our team. We hope you have checked out the January line up for the rest of the month and that we will see you again soon! Stay Safe and Rock On.

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NR
NicR
1 review
Dined on December 31, 2020
Overall4food4service5ambience5

Good food and drinks. Very attentive service, and nice atmosphere.
The only thing was that previously the event said that it would finish at 2 am, and finished at 1 am. We bought some drinks before and we waste our money.

Hard Rock Cafe - Sydney
Responded on January 3, 2021

Dear NicR, we are sorry to hear that this was your impression of the night. We did in fact stop the DJ at around 1:30am, and we can also confirm that the last guests left the venue at 2am. Please let us know on your next visit what made you feel like we closed at 1am, so we can improve on that for our next late night party! Stay Safe and Rock On,

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MF
MFlo
Sydney / NSW
2 reviews
Dined on December 31, 2020
Overall5food5service5ambience5

Spent the best NYE in a longtime there welcoming in 2021 and nothing was too much for the staff, much love xx

Hard Rock Cafe - Sydney
Responded on February 5, 2021

Dear MFlo, thank you from all our team for this review, we know it was a tough NYE for everyone, but we also felt that ours was the best party in Darling Harbour, and are delighted to read this feedback. We genuinely, and warmly look forward to welcoming you back again, before next NYE! Stay Safe and Rock On!

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OT
OpenTable Diner
Sydney / NSW
1 review
Dined on December 31, 2020
Overall5food5service5ambience5

Always a a fave!!
Fun and friendly

Hard Rock Cafe - Sydney
Responded on January 1, 2021

Dear Anonymous, thank you for sharing this awesome review! We are so happy to hear that we rocked your world into 2021, and we are looking forward to seeing you again SOON! StaySafe and Rock On.

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DG
DavidG
1 review
Dined on December 31, 2020
Overall5food3service5ambience5

Great staff and overall a great night out, the sliders where a little dry

Hard Rock Cafe - Sydney
Responded on January 5, 2021

Dear DavidG, thank you for taking the time to share with us this feedback. We do believe you shared the slider feedback at the time and the kitchen received same. We will ensure that this does not happen again, and encourage you to try the sliders again on your next visit. Stay Safe and Rock On.

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m
melp
1 review
Dined on December 31, 2020
Overall3food3service3ambience2

Nice meals, but over priced. Charged us full price for childrens meal even tho it was only plain pasta

Hard Rock Cafe - Sydney
Responded on January 3, 2021

Dear melp, we are so sorry to hear about this experience. We absolutely should have made some discount based on your children having only plain pasta, and would ask that you contact us before your next visit so we can ensure we rectify this error. Stay safe and Rock on,

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HL
HelenL
1 review
Dined on December 30, 2020
Overall3food5service3ambience2

The second time I came people the people where very nice and asking how the food was and making me feel welcomed. This time no one greeted me or asked me how the food was made me share a meal no what i was promised and didn't make me feel welcomed the lady manager seems annoyed I came back the guy opening the was was the only one who seems nice. Also i was setted in the back I could watch the show so I left early.

Hard Rock Cafe - Sydney
Responded on January 1, 2021

Dear HelenL, thank you for the feedback, we always appreciate hearing from our regular guests. We can appreciate that you were disappointed with the seating, though you are welcome to request a different table and we would accommodate if possible. The free food you shared is a mixed starting platter we usually recommend for 3 or 4 people, so we dont feel we shortchanged you on the free starters.

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FAQs

Hard Rock Cafe - Sydney offers takeout which you can order by calling the restaurant at (02) 9280 0077.

Hard Rock Cafe - Sydney is rated 4.1 stars by 671 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.