Outstanding service, our waitress was awesome, thanks Hard Rock.
Nachos non all’altezza per il resto tutto buono
Awsome jerk chicken burger great service and not to forget huge portion size. Jumbo combo a must try!!!
Love going to hard rock. Always a great night. Excellent cocktails and food. Wait staff extremely helpful
Open table is supposed to be a site where you can make reservations
Hard Rock Cafe take priority seating only which means our 6:30 turned into 7:15 seating!
You should advertise that on your website or reword it somehow
If we needed a priority seating I would have booked elsewhere
I suffered an embarrassing night because of that
Not going back there and I might contact places myself instead of using your site
We had a fun evening with 3 families. Pleasant service and great spot.
2 out of 4 meals were enjoyed...but one burger was undercooked, and the salad we had was OK, but fairly bland and nothing special. Fair overall...won't be hurrying back.
The restaurant is far too loud, you can’t talk without yelling. The food is overpriced & what we ordered was extremely poor. The attendant was ok however seemed more interested in the people he knew dining there. We will not return to this restaurant.
Absolutely disgusting behaviour by staff who refused to serve us as reservation was for main course which we did not know until we ordered.
Took the staff a long time to come get our order, or to even offer us drinks to start. We ordered a bottle of wine and two ciders, but they took over 20 minutes to be brought to us, and even when they finally came out we were missing a drink. Took them another 20 minutes to bring this missing drink to us, I had to go ask the bar for it.
Food was overpriced for the quality. We could've gone to our local pub for that quality and the price would've been much fairer.
Expected a lot more for a company of that size.
We booked ahead and were provided with a table immediately upon arrival. We had a special deal so were reasonably happy with the price; we would not have liked to pay the full price. The food was good, but nothing spectacular. The restaurant itself was very nosy, I don;t like to yell in order to be heard. There was a slight misunderstanding with the bill, and when queried the waiter fixed the problem immediately with not fuss at all.
enjoyed our birthday meal but the food could have come out hotter as the burger was lukewarm and so was the pork ribs
Was very disappointed that a menu item was made unavailable unless you ordered the largest menu item. This was an item that made me decide to book in the first place otherwise I would have gone elsewhere.
always consistent, good food, great service and great environment.
Waitresses however sometimes seem to 'rush' through the ordering process which makes you feel like you have to hurry.
Fairly expensive for what it is.... it’s like TGI Friday’s but with louder music....
Food was okay but had a better 5 star lunch for less....
One of the “tick it off my bucket list” tasks
Always a great atmosphere with quality service.
We love Hard Rock places, we have been to many across the globe.
I orderd plenty of food thinking whatever was left over I could take home. I called the waiter to ask for boxes to take home and the bill. He brought the bill over, had me pay (I left a 15% tip) and then after I paid I was told they have run out of takeaway boxes. Pretty disappointing as it was only around 1pm.
My family came to Sydney to see me.
We bought iventure cards. Then we chose having dinner at Hard rock cafe from options. We really enjoyed it there. Thanks.
The last time I went to Hard Rock it was amazing- this time the meat in the burgers weren’t the same as last time. A little on the dry end and presentation was a bit messy.
We booked early for a quick mean before an even at the Sydney Convention Centre and were most displeased that despite booking we did not get a table until well after 6pm, some 20 to 25 minutes later than the booking. The food was good and service sound once we were seated, but unfortunately I would not feel that I could visit again on a similar occasion for a quick meal - and what is the point in booking of you don't get a table for the time you book?.
Our tables was outside which was squashed against the wall (hard for 4 people to sit around). The next table sat a couple which was so close that I could hear everything, the guy's chair kept hitting me. The waiters are in a hurry to take your order, but if you want something else they are not to be found for ages. My last experience was dining inside and with better seating.
Very disappointed with this Hard Rock Cafe. We have eaten at various Hard Rock Cafe's all over the world and this would have to be the worst. The service was terrible, no sooner did we finish our meal that the plate was being taken away whilst eating our last mouthful. The meat was dry and overcooked, no flavor and after receiving our bill, we had to wait more than 15 minutes to even pay. We ended up having to go to the front counter because we were ready to leave and then wait another 10 minutes for the waiter to take our payment, as clearly he was the only one that could process cash!! Will never be back
been to a lot of Hard Rock Cafes found this one didn't have. a good feel at all.
Great evening out, friendly staff and food was good! Hard Rock as always on the pricey side but I got one of the 'international burgers' and it was delicious! Went for a get together reunion and the waitress was very understanding in how long we took to order due to this.
The food was ok, the staff was really nice. Too loud music, almost not possible to talk to eachother.
We couldn’t have a dinner because we left the place after 30 minuets waiting.
Amazing place I always love coming here the staff are so great and friendly and there is always a high energy vibe.
Pre booked a table for 6:30pm, on arrival was given a pager and told to wait in the bar until a table becomes available. But when looking around the restaurant there were several empty tables! By 7pm when still weren’t paged for our table! Why have a booking system if you don’t get a table when you want it! Service was average as well. Nothing excellent about it compared to the other restaurants around the world
Unfortunately we did not have time to enjoy a full meal this time, but excellent cocktails and a sample platter of hors d'oeuvre made the trip worth while, along with the Hurricane glass :).
Was a great family night out for us with our two teens. Fun atmosphere and plenty of choices
Asked to speak to the Manager on the night to ask about my booking for 7 people and why our table was smaller. I found Manager to not be understanding and instead rather defensive. He said my complaint was the first he had ever received which made me feel like an idiot for just voicing my opinion. Had he just been understanding and changed his arrogant tone I would not have cared. I'm a big Hard Rock Café pin collector and have gone to Rome, Berlin, Barcelona, Malta, Cancun , Hollywood, Vegas, New York and had a great experience! Yet here in my home country was the worst experience due to Manager's arrogant tone. Wont be going back here
We are Hard Rock Cafe fans and try to get to as many as we can. Just felt the menu had less options than others possibly. Great location and atmosphere
I took my son there for a birthday lunch and we both really enjoyed it. We sat outside on the balcony and enjoyed our lunch. Service was very friendly and fast. The food was delicious with large servings so it was definitely good value for money. I hadn't visited before in their new location but will definitely be back. My son just loved looking at everything and really enjoyed his day..thank you for helping to make his day special.
We didn’t have a great experience at Hard Rock Cafe. We ordered burguer without beetroot and we received them with beetroot. The waitress offered to bring us no spicy Mac cheese and it was spicy. She should have said that she would ask for reduce chilli but she said that she would ask to cut it. Imagine if my husband was allergic. I’ve been to others Hard Rock Cafe before and I am really disappointed with the service in Sydney.
We had a very good time everything was amazing from when we arrived till when we left
The staff was attentive and cheerful.
We had A great table waiter, called Career!
Very nice well cooked food and great atmosphere with friendly staff
Disappointed I had to wait at the counter for 15 minutes to pay for the bill after my guests had left.
Asks for starter.... gets told 40 Mins later it didn’t get out through... flagging down someone to assist you HAHAH good luck. Want average food for a average price and have 3-7 hours to spare check this place out for sure.
We had a great night out with the family, the kids loved the choices.
There was just so much awesome food.
Vicky our waitress was great and happy to help.
If you haven't been, then go and have a relaxed rocking night out.