Hard Rock Cafe - Sydney

3.9
300 reviews
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$41 to $100
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American
Top Tags:
  • Casual
  • Waterfront
  • Good for Birthdays
Located in Sydney’s spectacular Darling Harbour, on the first and second levels of Harbourside Shopping Centre, Hard Rock Cafe Sydney is a prominent waterfront venue that will rock your senses with tantalizing food and drinks and an iconic music memorabilia collection.
Dining Style
Casual Dining
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Cuisines
American, Burgers, Barbecue
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Hours of operation
Mon-Fri 11:30AM - Late
Sat & Sun 11:00AM - Late
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Phone number
(02) 9280 0077
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Payment options
AMEX, JCB, MasterCard, Visa
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Dress code
Casual Dress
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Catering
Our full-service event venue is perfect for all special occasions.
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Neighborhood
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Parking details
Park at the Darling Harbour Car Park and spend $30 to receive a parking validation that will bring down your fee.
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Public transit
Town Hall Station located on George & Druitt Street. Tram/Light Rail stop at Darling Harbour.
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, Cafe, Full Bar, Happy Hour, Late Night, Non-Smoking, Outdoor dining, Private Room, View, Wheelchair Access, Wine
What 300 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.9
food
3.9
service
3.9
ambience
3.6
value
Noise · Moderate
72% of people would recommend it to a friend
5
4
3
2
1
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TL
1 review
Dined 6 days ago
Overall 1food 1service 3ambience 1

Food brought out frezzing cold couldnt eat it was so dissapointed.

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s
1 review
Dined on September 2, 2018
Overall 4food 5service 3ambience 4

Great food and fantastic atmosphere, would definitely go here again with a group and kids!

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MN
1 review
Dined on September 2, 2018
Overall 2food 3service 3ambience 4

Went for Father’s Day. I do like the atmosphere at the HRC. The food was good for casual dining and good value for money. The service was pretty good to. I would recommend that they extend the choices on their menu and would definitely do casual dining there again

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TC
1 review
Dined on August 25, 2018
Overall 5food 5service 5ambience 5

The service was very efficient and polite. Food was amazing. Good variety of options to eat and drink.

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HK
1 review
Dined on August 11, 2018
Overall 3food 4service 1ambience 3

The server was awful! No enthusiasm, didn’t even wait for our responses, seemed like his job was the worst thing ever. Even if you’re having a bad day, you can’t bring that attitude to your job! Was not impressed.

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HM
Sydney / NSW
1 review
Dined on August 10, 2018
Overall 4food 4service 5ambience 4

Food good, staff friendly and attentive and quick service. Nothing was too much trouble.

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FM
Sydney / NSW
3 reviews
Dined on August 4, 2018
Overall 3food 4service 3ambience 2

Food and service was good but the music was so loud I couldnt hear across the table .. love the great music just turn it down abit

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ER
1 review
Dined on July 28, 2018
Overall 3food 4service 3ambience 4

We had a shared platter and order mains for a party of 12 (6 couples). Food is filling and shared platter is a good value for money.

The downside for me was the service of the staff looking after our table. I can’t remember her name or if she even gave her name. I told her that 2 of the guests were celebrating their birthdays. We’ve already finished dining and all the celberations from other tables were done by other staff, BUT she did not do it for my group and no sundae to blow the candle for my 2 female friends. The bill was paid off and we just left. The server seemed stressed and was not as friendly and vibrant as the other staff in the restaurant.
A bit disappointed bec our group come here every year for that bec its a lot of fun. She was busy going around serving and must have forgotten it, but on the other hand we are a big group of 12. She should have paid more attention to that information that there are 2 people who were celebrating their birthdays.

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KP
Sydney / NSW
1 review
Dined on July 21, 2018
Overall 5food 5service 5ambience 5

We visit every time we are up from tassie we'll worth going out of your way for

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BE
1 review
Dined on July 21, 2018
Overall 5food 4service 5ambience 5

I like the ambiance, the view and the eye catching decorations. Very spacious dining areas. The staff are very helpful and have sense of humour...keep it up! The food are a little expensive, but I guess you’re paying for the name and view.

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CS
Sydney / NSW
2 reviews
Dined on July 19, 2018
Overall 5food 5service 5ambience 5

Celebrating my birthday with my husband. Had a birthday birthday voucher. Everyone was lovely though wasn’t wished a happy birthday even when stated in my reservation and told them I’m celebrating my birth day and had a birthday voucher.

Food was delicious and would be back

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SA
1 review
Dined on July 10, 2018
Overall 3food 3service 1ambience 4

Service was rushed and poor. Felt like they wanted us in and out asap

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AG
1 review
Dined on July 7, 2018
Overall 2food 1service 3ambience 3

We were given our main meals before entree. Our main meals cold

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LB
1 review
Dined on July 5, 2018
Overall 4food 5service 4ambience 5

Food was outstanding, plenty of variety to cater for everyone’s taste & huge portions.
Music was extremely loud inside, know it’s a Hard Rock but would like to be able to converse. We sat outside which was lovely. We could still hear the music and had additional benefit of overlooking the harbour and the guy doing a fire eating performance, very entertaining.
Our waitress was super and attentive to start when taking orders, we had to go find her when we wanted more drinks, but otherwise she was fabulous.
Overall a great location and evening for our family reunion.

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AK
1 review
Dined on July 3, 2018
Overall 5food 5service 5ambience 5

I changed my mind about what to order so many times because the food all sounded so great and the waiter was so patient (Klara) and understanding. It was a busy evening and the food still came out rather quick! And it was delicious!! I would go again tomorrow if i could.

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RK
1 review
Dined on June 30, 2018
Overall 1food 1service 1ambience 1

Whole experience was sub-standard. Food, service & environment. Menu including drinks, ambience all feel very dated

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AP
1 review
Dined on June 29, 2018
Overall 5food 5service 5ambience 5

Tasty food, fast service, great music. A great night out!

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B
1 review
Dined on June 21, 2018
Overall 1food 1service 1ambience 1

Made a booking for 9.30 showed up only to be told the restaurant is closed. Disgraceful.

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S
1 review
Dined on June 15, 2018
Overall 4food 5service 5ambience 5

Outstanding service, our waitress was awesome, thanks Hard Rock.

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OT
Italy
1 review
Dined on June 13, 2018
Overall 4food 4service 4ambience 4

Nachos non all’altezza per il resto tutto buono

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PE
1 review
Dined on June 10, 2018
Overall 5food 5service 5ambience 5

Awsome jerk chicken burger great service and not to forget huge portion size. Jumbo combo a must try!!!

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LR
1 review
Dined on June 10, 2018
Overall 5food 5service 5ambience 5

Love going to hard rock. Always a great night. Excellent cocktails and food. Wait staff extremely helpful

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SD
Sydney / NSW
1 review
Dined on June 10, 2018
Overall 1food 3service 1ambience 3

Open table is supposed to be a site where you can make reservations
Hard Rock Cafe take priority seating only which means our 6:30 turned into 7:15 seating!
You should advertise that on your website or reword it somehow
If we needed a priority seating I would have booked elsewhere
I suffered an embarrassing night because of that
Not going back there and I might contact places myself instead of using your site

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F
1 review
Dined on June 10, 2018
Overall 4food 4service 4ambience 4

We had a fun evening with 3 families. Pleasant service and great spot.

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S
1 review
Dined on June 10, 2018
Overall 3food 2service 4ambience 3

2 out of 4 meals were enjoyed...but one burger was undercooked, and the salad we had was OK, but fairly bland and nothing special. Fair overall...won't be hurrying back.

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n
1 review
Dined on June 9, 2018
Overall 2food 2service 3ambience 2

The restaurant is far too loud, you can’t talk without yelling. The food is overpriced & what we ordered was extremely poor. The attendant was ok however seemed more interested in the people he knew dining there. We will not return to this restaurant.

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C
1 review
Dined on June 9, 2018
Overall 1food 1service 1ambience 1

Absolutely disgusting behaviour by staff who refused to serve us as reservation was for main course which we did not know until we ordered.

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ER
Sydney / NSW
1 review
Dined on June 2, 2018
Overall 2food 2service 1ambience 3

Took the staff a long time to come get our order, or to even offer us drinks to start. We ordered a bottle of wine and two ciders, but they took over 20 minutes to be brought to us, and even when they finally came out we were missing a drink. Took them another 20 minutes to bring this missing drink to us, I had to go ask the bar for it.
Food was overpriced for the quality. We could've gone to our local pub for that quality and the price would've been much fairer.
Expected a lot more for a company of that size.

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NB
1 review
Dined on June 1, 2018
Overall 4food 4service 4ambience 2

We booked ahead and were provided with a table immediately upon arrival. We had a special deal so were reasonably happy with the price; we would not have liked to pay the full price. The food was good, but nothing spectacular. The restaurant itself was very nosy, I don;t like to yell in order to be heard. There was a slight misunderstanding with the bill, and when queried the waiter fixed the problem immediately with not fuss at all.

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AZ
1 review
Dined on June 1, 2018
Overall 3food 3service 4ambience 4

enjoyed our birthday meal but the food could have come out hotter as the burger was lukewarm and so was the pork ribs

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MY
1 review
Dined on May 26, 2018
Overall 4food 3service 5ambience 4

Was very disappointed that a menu item was made unavailable unless you ordered the largest menu item. This was an item that made me decide to book in the first place otherwise I would have gone elsewhere.

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MB
1 review
Dined on May 25, 2018
Overall 4food 5service 5ambience 4

always consistent, good food, great service and great environment.
Waitresses however sometimes seem to 'rush' through the ordering process which makes you feel like you have to hurry.

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BW
1 review
Dined on May 13, 2018
Overall 3food 3service 3ambience 4

Fairly expensive for what it is.... it’s like TGI Friday’s but with louder music....

Food was okay but had a better 5 star lunch for less....

One of the “tick it off my bucket list” tasks

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LF
1 review
Dined on May 13, 2018
Overall 5food 5service 5ambience 5

Always a great atmosphere with quality service.
We love Hard Rock places, we have been to many across the globe.

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RB
1 review
Dined on May 13, 2018
Overall 1food 1service 1ambience 4

I orderd plenty of food thinking whatever was left over I could take home. I called the waiter to ask for boxes to take home and the bill. He brought the bill over, had me pay (I left a 15% tip) and then after I paid I was told they have run out of takeaway boxes. Pretty disappointing as it was only around 1pm.

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OT
1 review
Dined on May 11, 2018
Overall 5food 5service 5ambience 5

My family came to Sydney to see me.
We bought iventure cards. Then we chose having dinner at Hard rock cafe from options. We really enjoyed it there. Thanks.

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AV
1 review
Dined on May 11, 2018
Overall 3food 3service 4ambience 4

The last time I went to Hard Rock it was amazing- this time the meat in the burgers weren’t the same as last time. A little on the dry end and presentation was a bit messy.

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JB
Hawaii
1 review
Dined on May 11, 2018
Overall 2food 3service 1ambience 4

We booked early for a quick mean before an even at the Sydney Convention Centre and were most displeased that despite booking we did not get a table until well after 6pm, some 20 to 25 minutes later than the booking. The food was good and service sound once we were seated, but unfortunately I would not feel that I could visit again on a similar occasion for a quick meal - and what is the point in booking of you don't get a table for the time you book?.

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RG
1 review
Dined on May 6, 2018
Overall 2food 3service 2ambience 1

Our tables was outside which was squashed against the wall (hard for 4 people to sit around). The next table sat a couple which was so close that I could hear everything, the guy's chair kept hitting me. The waiters are in a hurry to take your order, but if you want something else they are not to be found for ages. My last experience was dining inside and with better seating.

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CG
1 review
Dined on May 5, 2018
Overall 1food 2service 1ambience 2

Very disappointed with this Hard Rock Cafe. We have eaten at various Hard Rock Cafe's all over the world and this would have to be the worst. The service was terrible, no sooner did we finish our meal that the plate was being taken away whilst eating our last mouthful. The meat was dry and overcooked, no flavor and after receiving our bill, we had to wait more than 15 minutes to even pay. We ended up having to go to the front counter because we were ready to leave and then wait another 10 minutes for the waiter to take our payment, as clearly he was the only one that could process cash!! Will never be back

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