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Gyu-kaku - Gyu-Kaku - Willowbrook, TX, Houston, TX

Gyu-Kaku - Willowbrook, TX

4.7
4.7
204 Reviews
$30 and under
Japanese
We are open for dine-in!

We have updated our operations in accordance with all government guidelines to put your health and safety first.

To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:
-Masks are recommended in common areas.
-Reservations are recommended.

Make a reservation

2 people

7:00 PM


Booked 22 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Barbecue

  • Hours of operation

    Mon–Thu, Sun 10:30 am–10:30 pm Fri, Sat 10:30 am–11:30 pm

  • Phone number

    (832) 688-8395

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

What 204 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.7
4.7 based on recent ratings
  • 4.8Food
  • 4.4Service
  • 4.4Ambience
  • 4.5Value

NoiseModerate

Loved For

  • Houston

    Japanese

  • Houston

    Kid-friendly

  • Houston

    Japanese

Sort by

Filters

  1. f

    foodie

    Houston

    86 reviews

    vip
    5.0

    86 reviews

    Dined 3 days ago

    overall5food5service5ambience4
    The food and service was excellent. We had the meat lovers dinner course for two along with some black pepper chicken wings. The chicken wing were very moist and flavorful. We will be back!
  2. OT

    OpenTable Diner

    Oklahoma City

    1 review

    5.0

    1 review

    Dined on November 23, 2022

    overall5food5service4ambience3
    We always enjoy the food. If you look at the lights or behind you, you will see a ton of dust. Wipe the place down please.
  3. KL

    KatrinaL

    Houston

    1 review

    5.0

    1 review

    Dined on November 20, 2022

    overall5food5service5ambience5
    Aaron was a great server, love the food.
  4. OT

    OpenTable Diner

    Houston

    1 review

    2.0

    1 review

    Dined on November 13, 2022

    overall2food5service1ambience2
    I just didn’t like that when I got there they couldn’t find my reservation and seem to not want to give me a table when the restaurant was not full at all. The attitude of the lady up front was not pleasant. So making a reservation is a waste of time to dine here.
  5. BR

    BethR

    Houston

    5 reviews

    5.0

    5 reviews

    Dined on November 12, 2022

    overall5food5service5ambience5
    Excellent meal as always. Love Gyu-Kaku!
  6. BK

    BKim

    Houston

    3 reviews

    3.0

    3 reviews

    Dined on October 22, 2022

    overall3food3service2ambience4
    A busy Friday dinner time brought a subpar service of constant faulty in orders, missing orders, neglected orders, mistaken orders, long waits, etc. Also, almost all the meat menus are heavily marinated in salt, pepper, or sauces to taste the fresh meat. (This might indicate something about meat quality?) If you don't order fresh vegetables, carbs, or any non-meat dishes, by the time you leave the place, you will be shriveled from all the sodium intakes. Make sure you ask the servers to change the grills if you see heavy burns get accumulated on your grill. We learned we could've asked until the assistant manager offered one. Also, someone in the kitchen accidentally dropped a salt bomb in the Seaweed soup!
  7. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on October 20, 2022

    overall5food5service5ambience5
    Had an awesome dinner. Our server Aaron did a fantastic job and food was top notch
  8. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 19, 2022

    overall5food5service5ambience5
    Our server Aaron was amazing! Got all of our food out quickly and was overall a great server. Will be requesting him next time!
  9. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on October 16, 2022

    overall5food5service5ambience5
    Tonight the food was great and as always our serving staff was so nice and accommodating
  10. A

    Anniv14

    Houston

    10 reviews

    5.0

    10 reviews

    Dined on October 15, 2022

    overall5food5service5ambience5
    We highly recommend Gyu for the atmosphere, service and a place to take the family!
  11. OT

    OpenTable Diner

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on October 2, 2022

    overall5food5service5ambience5
    We get the top level package and are never disappointed. We recently have been going weekly for family dinner out because it is all we crave!
  12. f

    foodie

    Houston

    87 reviews

    vip
    3.0

    87 reviews

    Dined on September 27, 2022

    overall3food4service2ambience4
    Dinner for two was tasty. Service was cordial but needs improvement.
  13. E

    Eddie

    Houston

    1 review

    5.0

    1 review

    Dined on September 23, 2022

    overall5food5service5ambience5
    Ethan was a great server. This is for the extra characters.
  14. D

    Dee72

    Houston

    21 reviews

    4.0

    21 reviews

    Dined on August 27, 2022

    overall4food5service3ambience4
    Started off a little slow. Waited for ten minutes before a waiters showed up with menus and asked for or drinks. However once we gave our order, things started flowing. Interested in going again.
  15. NP

    NicoleP

    Orlando

    2 reviews

    vip
    4.0

    2 reviews

    Dined on August 27, 2022

    overall4food5service5ambience3
    The food and service were excellent! However, all of the tables had the finish coming off thus making them sticky. Even after our server wiped the table it was still very sticky. My other complaint is that the AC was not working properly, and it’s gets warm very quickly when you are cooking at your table. I hope they can address these issues soon.
  16. AR

    AprilR

    Houston

    6 reviews

    vip
    2.0

    6 reviews

    Dined on August 17, 2022

    overall2food2service2ambience2
    Not a great experience, the grill at our table did not work from the start and the server stated it was having problems the night before. That grill never ended up working. There were empty tables right next to us, but we were not moved until I insisted strongly. This was after the raw meat dishes were served, and we had attempted to cook shrimp on the non-working grill. We then moved to the adjacent table and waited for that grill to finally warm up. The super irritating part was the manager tried to convince us some grills just don't have flames...for a $100+ meal the service was incredibly disappointing.
  17. AG

    AlisonG

    Las Vegas

    8 reviews

    4.0

    8 reviews

    Dined on August 14, 2022

    overall4food5service4ambience3
    Absolutely delicious. A bit of a mad house, but still excellent! We’ll be back.
  18. OT

    OpenTable Diner

    Unspecified

    1 review

    3.0

    1 review

    Dined on July 17, 2022

    overall3food4service4ambience3
    The bathroom is dirty
  19. OT

    OpenTable Diner

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on July 8, 2022

    overall5food5service4ambience3
    Food is great, service was good. Table with insert to divide large table from party next to us didn’t really work well to separate two different conversations, should have asked for a booth.
  20. a

    ashleyo

    1 review

    3.0

    1 review

    Dined on June 20, 2022

    overall3food4service1ambience2
    Food is good service is terrible, other locations are better managed
  21. TB

    TazB

    1 review

    1.0

    1 review

    Dined on June 20, 2022

    overall1food1service1ambience1
    This was the worst experience ever , we reserved the table for 8 and we were hungry so we brought our dad for Father’s Day but from the time we sat and ordered our food it took 2 hours for our food to come and even when food came after so long it came In parts like what we ordered didn’t coke all the way and waiter was just all over the place his name is HAO ! So ended up just leaving and couldn’t wait any longer and eat half the food ! Very bad experience and will never go back or recommend to anyone to go !
  22. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5
    The staff is very friendly and always smiling! Our server Kevin was absolutely amazing! He made really good recommendations to help us navigate the menu. He was very visible which meant we never went without what we needed. I plan to ask him for him on my next visit!
  23. OT

    OpenTable Diner

    Houston

    9 reviews

    5.0

    9 reviews

    Dined on June 15, 2022

    overall5food5service5ambience5
    We loved it! We opted to order a la carte. Next time we will experience a little more off the menu. We will definitely be back!
  24. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food5service5ambience5
    Delicious food 😋
  25. RL

    RL1WAY

    Houston

    13 reviews

    vip
    5.0

    13 reviews

    Dined on June 4, 2022

    overall5food5service5ambience4
    Excellent food and service. Price of All You Can Eat is reasonable.
  26. DP

    DarrellP

    Dallas

    8 reviews

    vip
    1.0

    8 reviews

    Dined on May 27, 2022

    overall1food5service1ambience2
    The food is always good but we have nothing but terrible service at the Willowbrook location every time we go. The other thing that we don’t particularly care for is when you request silverware you get cheap plastic forks. This is the last time we will be going to this location after three previous visits over the last couple of months.
  27. OT

    OpenTable Diner

    Houston

    6 reviews

    5.0

    6 reviews

    Dined on May 20, 2022

    overall5food5service4ambience5
    I really enjoy this place. Staff is always so friendly and welcoming and very close to home.
  28. OT

    OpenTable Diner

    Houston

    18 reviews

    vip
    3.0

    18 reviews

    Dined on May 7, 2022

    overall3food5service5ambience2
    Just way too expensive. I could go to top rated steakhouse and pay same.
  29. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on May 3, 2022

    overall5food5service5ambience5
    Celebrating Eid
  30. OT

    OpenTable Diner

    Houston

    1 review

    3.0

    1 review

    Dined on April 16, 2022

    overall3food3service1ambience3
    The service was slow, we did more sitting then eating and too over priced for what was offered.
  31. SL

    StevenL

    1 review

    1.0

    1 review

    Dined on April 12, 2022

    overall1food1service5ambience1
    Food was terrible. This is not true korean bbq Waiter was fantastic Restaurant was very dirty, dust on lights, etc. Poor atmosphere.
  32. OT

    OpenTable Diner

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on April 10, 2022

    overall5food5service5ambience5
    Family Brunch
  33. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 1, 2022

    overall3food5service2ambience3
    We were there to celebrate my boyfriend’s birthday for a lunch date. The host in front was friendly and got us seated quickly. Our server, however, might’ve been new. This was our first time here but I didn’t make note of that. However, we sat there for 7-10 minutes without being greeted. We noticed all the servers being friendly with their table but he was slow and was just there. We barely got any information on the menu and when asked about the sauces to use on the side, I chose a marinade and he, then, goes, “you should’ve ordered that on the meat”.. I didn’t know that because when I was ordering the meats, I was never asked about what marinade I wanted on them. As a server, myself, no matter what table I get or unless I know they’re regulars that know their order, I always ask for peoples options. We all have our rough days and that’s understandable but everyone but him was moving around. This is one of very few places with gluten free options and we were stoked. The food was delicious and we will definitely be back for the food.
  34. OT

    OpenTable Diner

    Houston

    5 reviews

    vip
    5.0

    5 reviews

    Dined on March 27, 2022

    overall5food5service5ambience5
    Great food!
  35. OT

    OpenTable Diner

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on March 9, 2022

    overall5food5service5ambience5
    My experience was great !
  36. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on March 9, 2022

    overall5food5service2ambience5
    It was overall good
  37. DP

    DarrellP

    Dallas

    8 reviews

    vip
    5.0

    8 reviews

    Dined on March 4, 2022

    overall5food5service5ambience5
    This is like The Melting Pot but with a grill. Great food, service, and the style of do it yourself cooking. We love this place…
  38. G

    Gman

    Houston

    21 reviews

    vip
    5.0

    21 reviews

    Dined on February 26, 2022

    overall5food5service5ambience4
    Great food and great experience for the kids as always. Service was great
  39. OT

    OpenTable Diner

    Houston

    1 review

    vip
    1.0

    1 review

    Dined on February 15, 2022

    overall1food1service1ambience1
    They said they didn’t have our reservation and they took us off the schedule. Wanted us to wait 1.5 hours instead. We left. Never going there again.
  40. LW

    LaurenW

    Houston

    14 reviews

    3.0

    14 reviews

    Dined on January 30, 2022

    overall3food4service3ambience4
    Bad host! We've dined here before. I know to get a reservation for a busy times. We dined on Saturday, on 1/29. I had a reservation for 7:30pm. Upon arrival, there was no host. There were multiple parties waiting. After 5 plus minutes, I asked who had been helped/was still waiting. I was told the host went back to put together TOGO orders. It was busy, so I could see someone stepping away a few minutes, but we waited for over 15 minutes with no host. No servers walking by said anything to all the people waiting. So there was NO ONE at the host stand for over 20 minutes! One lady finally asked a passing waiter for the host. He said she was in back. A few minutes later she finally came up, bags in hand for 2 people with TOGO orders and checked them out. Is takeout here a priority over in person diners to the extent that the host alone fills the orders? She then got out her tablet to check in people. She asked all of us if we had reservations and for our names. She did this twice for all the people standing there (12 plus people in the small waiting area). She then proceeded to seat two parties who had reservations AFTER ours! We were quite frustrated by now and asked her why she seated them before us. She said she was going in order. No, she was not! We told her we gave her our info twice already. She blankly looked at us, then back at her tablet. She typed in a few things and said follow me and seated us. There were NO apologies to us or anyone for her ridiculous absence and our excessive wait times. She was either poorly trained or just rude. This was after waiting 30 plus minutes past our reservation. I don't think this was a short staff problem since once seated, our servers were prompt and attentive, and the food was good. Hopefully, we won't have this host experience again. Maybe she just had an off day and is much better next time. I don't feel that speaking to a manger would have made any difference or helped the situation.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Gyu-Kaku - Willowbrook, TX does offer delivery in partnership with Chow Now and Uber Eats. Gyu-Kaku - Willowbrook, TX also offers takeout which you can order by calling the restaurant at (832) 688-8395.

Gyu-Kaku - Willowbrook, TX is rated 4.7 stars by 204 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 22 times today
Google Map for Gyu-Kaku - Willowbrook, TX

7748A Cypress Creek Pkwy, Houston, TX 77070

Additional information

  • Neighborhood

    Willowbrook/Tomball

  • Hours of operation

    Mon–Thu, Sun 10:30 am–10:30 pm Fri, Sat 10:30 am–11:30 pm

  • Cuisines

    Japanese, Barbecue

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Public Lot

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Beer, Corkage Fee, Gluten-free Options, Takeout, Wine

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