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Gyu-Kaku - Kapolei, Kapolei, HI

Gyu-Kaku - Kapolei

4.5
4.5
294 Reviews
$30 and under
Japanese
Founded in Tokyo in 1996, Gyu-Kaku has become the world’s #1 Japanese BBQ brand! Thanks to our devoted fans we have reached over 700 locations worldwide. Each day, hundreds of thousands of people gather around the table-top smokeless grill, a centerpiece of our dining concept, enjoying selections of premium meats, just off the grill, and other freshly prepared foods from our kitchens, inspiring laughter, conversation, and a magical dining experience.

Our authentic yakiniku (grilled barbeque) dining experience crowns you the chef. Share a variety of delicious appetizers and premium cooked meats over a flaming grill, paired with Japanese sake, frosty cold beers, or other alcoholic and non-alcoholic options of your choice. We're the perfect spot to enjoy time with friends and family, organize an office party, or to spend quality time with your significant other!

Before you go, don't forget to taste our best-seller Harami Skirt Steak or Prime Kalbi Short Rib among other must-try dishes!

Make a reservation

2 people

7:00 PM


Booked 5 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese, Yakiniku, Barbecue
  • Hours of operation
    Mon–Thu, Sun 11:00 am–9:00 pm Fri, Sat 11:00 am–10:00 pm HAPPY HOUR Mon, Thu 11:00 am–9:00 pm EARLY HAPPY HOUR Tue, Wed, Fri–Sun 11:00 am–6:00 pm LUNCH MENU *EXCLUDING HOLIDAYS Mon–Fri 11:00 am–4:00 pm Happy Hour Tue, Wed, Sun 8:00 pm–9:00 pm Fri, Sat 8:00 pm–10:00 pm
  • Phone number
    (808) 492-1392
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Neighborhood
    Kapolei
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine
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What 294 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.3Service
  • 4.1Ambience
  • 4.1Value

NoiseModerate

294 Reviews
  1. OpenTable Diner

    Denver

    1 review

    5.0

    1 review

    Dined on November 20, 2023

    overall5food5service5ambience5
    Everything was perfect! Everybody was very sweet and professional.

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  2. OpenTable Diner

    Alabama

    5 reviews

    5.0

    5 reviews

    Dined on October 9, 2023

    overall5food5service5ambience5
    Come hungry because portions are large! The food was excellent as well.

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  3. Kumu

    Hawaii

    5 reviews

    3.0

    5 reviews

    Dined on September 19, 2023

    overall3food3service2ambience3
    Waitress was untidy (dried stuff on her forearm, dirty t shirt) and handed us our food by gripping from above the food so her fingertips gripped the bowl but her palm was touching or just a mm or so above our rice. She also just held out all the dishes and we had to reach across the grill and grab them from her. However, she was a nice waitress but how she served our dishes put us off. She brought new meat to grill and placed it on top of the empty beef plate that had blood on it instead of removing that dish and bringing the new dish. Needs a polished service.

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  4. Toots2U

    Hawaii

    20 reviews

    vip
    3.0

    20 reviews

    Dined on September 6, 2023

    overall3food3service3ambience3
    We went for lunch with great anticipation because their tv ads are so inviting. We ordered the 2 and 3 protein lunch special of shrimp, filet mignon and bbq chicken. All was sold except for the filet which costed an extra $3 each. Meat wasn’t sliced, more like a glob. And wasn’t tender, lots of gristle. But our server was great.

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  5. DebbieP

    Hawaii

    36 reviews

    vip
    4.0

    36 reviews

    Dined on August 24, 2023

    overall4food4service5ambience2
    It was during the slower time of the day but the type of music that was playing could tense up anyone there who was trying to relax and have a nice meal. We had the 30 item lunch menu and it was just ok for the $56.00 we paid for the two of us. You end up eating maybe $10-15 worth of meats as there is not much good meat to choose from. So if you enjoy everything else, the soups, salad, vegetables, shrimp, appetizer items, and eat a whole lot of that, you might get in about $40.00 worth of food for two people. The shrimp was nice size and the salad is better now post COVID. So I had two of that.

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  6. OpenTable Diner

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined on July 20, 2023

    overall5food5service5ambience5
    open tableで指示されたお店位置のと実際の位置が違っていて時間に遅れた。 またこの様な事があると困るので常にチェックをして欲しい。

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  7. NeilH

    Dallas

    6 reviews

    vip
    2.0

    6 reviews

    Dined on July 1, 2023

    overall2food2service2ambience1
    Staff didn’t understand the concept at check in - buffet vs a la carte. Food was uninspiring and needs an uplift. Restrooms unclean. Would not visit again.

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  8. BrianE

    1 review

    1.0

    1 review

    Dined on June 30, 2023

    overall1food2service1ambience2
    Worst service ever. Cooked one round of meat and grill sat empty for 45 minutes waiting for our waitress to bring food we ordered 45 minutes earlier. Finally asked for manager who had to bring the food and other things we'd asked for 45 minutes earlier (water, napkins, desert, etc). Manager didn't offer on her own, but we asked if she would adjust the bill for the terrible service. She agreed and said she would make it right for us. The waitress later brought the bill..but no adjustment was made. I explained to her what the manager said. She brought adjusted bill later. The experience was like a trip to the dentist...like pulling teeth. You need to ask three times for each item and lucky to get it. We had one great experience at the restaurant a year earlier because of an attentive, helpful server. The next visit we had the same server we had last night. It was bad then, but it was worse last night. We won't be back.

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  9. Rachael

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined on June 24, 2023

    overall5food5service5ambience5
    We ordered the all you can eat 40 items. Delicious! We left with very happy and full!

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  10. OpenTable Diner

    Calgary

    1 review

    vip
    3.0

    1 review

    Dined on June 20, 2023

    overall3food4service3ambience3
    Food tasted good but they would not honor the Father’s Day promotion that I specifically booked on open table. Also, they were out of numerous items and were not going to to anything about it until I spoke with the manager.

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  11. OpenTable Diner

    Seattle

    1 review

    5.0

    1 review

    Dined on June 14, 2023

    overall5food5service5ambience4
    My husband and I visited for our anniversary dinner and overall had a great experience. Our server Matthew was very attentive and definitely made us feel important on our special occasion. The meats were delicious! We got the AYCE 70 which was definitely worth it because all we really got was meat. We’d definitely visit again! Mahalo Matthew and Guy-Kaku Kapolei!

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  12. OpenTable Diner

    1 review

    4.0

    1 review

    Dined on June 3, 2023

    overall4food5service3ambience4
    I went to this restaurant in Japan and loved it. I was disappointed with the American version. We couldn’t find our waiter half the time. But overall not bad. Food was overall good

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  13. OpenTable Diner

    Hawaii

    6 reviews

    2.0

    6 reviews

    Dined on May 23, 2023

    overall2food3service2ambience2
    Got sat and waitress took our drink order. Took about 20 minutes to get our drinks. And another 30 for our food. Don’t understand what took so long when we literally cook our own food. Rarely saw our waitress. Don’t think I’d want to come here again. It was my first time here. Kinda bummed.

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  14. OpenTable Diner

    Hawaii

    6 reviews

    5.0

    6 reviews

    Dined on April 9, 2023

    overall5food5service5ambience5
    Experience there is always good. Staff are excellent. Only issue I have is reservations. When I made my reservation. There is only one available opening. I book that one available opening and when I get there they are pretty much empty. I don’t get why they seem booked online yet so empty when I go in.

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  15. OpenTable Diner

    San Diego

    1 review

    vip
    5.0

    1 review

    Dined on April 8, 2023

    overall5food5service4ambience4
    Super yummy food we just didn’t realize you have to eat everything you order! But so delicious!

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  16. OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on April 7, 2023

    overall5food5service5ambience5
    Lei was our waitress tonight, Thursday, 04/06. She’s an absolute amazing person. She went above and beyond for making my boyfriend and I comfortable as we possibly can. We really loved our experience. It was also my boyfriend’s first time at the Gyu-Kaku Japanese BBQ in Kapolei and he loved it.

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  17. CactusPatch

    Phoenix

    19 reviews

    vip
    5.0

    19 reviews

    Dined on March 16, 2023

    overall5food5service5ambience5
    Had a good time at our first visit. We ordered the 45 dollar per person since we didn’t know what we liked or didn’t like the basic AYCE made sense. We ended up trying all the different beefs, most of the pork’s, a shrimp and a chicken. Plus cucumber salad Fried gyoza. For desert we had green tea ice cream and s’mores. We had ice tea also. Dansen took care of us. He is a burner mechanic too 😀. We think the AYCE was the right choice for us and will likely do the same at our next visit. Sadly there is no Gyu-Kaku near where we live so we will be on the lookout for them in other city’s.

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  18. AngelosB

    Hawaii

    1 review

    5.0

    1 review

    Dined on March 12, 2023

    overall5food5service5ambience5
    I tried to reserve a seating for two through some websites, but it kept on failing due to errors. OpenTable had no problem in booking seats for us. It was quick. When we got to the restaurant on the next day, we managed to sit down quickly because of our reservation. It was a nice experience for a Sunday dine-out.

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  19. DaveH

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined on March 10, 2023

    overall5food5service5ambience5
    This was our first time at a Japanese BBQ restaurant and it was a fun and enjoyable time. Being the first time we selected the all you can eat option which was great for a first time experience. The next time we go (THERE WILL BE A NEXT TIME!!!!) we will go with the ala carte option. GREAT experience, we would definately recommend it to everyone !!!

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  20. AmbOnMI

    Seattle

    29 reviews

    vip
    5.0

    29 reviews

    Dined on March 7, 2023

    overall5food5service4ambience5
    Fun restaurant with excellent food.

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  21. OpenTable Diner

    Hawaii

    7 reviews

    5.0

    7 reviews

    Dined on February 15, 2023

    overall5food5service5ambience4
    Outstanding service! Great food! Always a good experience and why we keep going back.

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  22. JudyB

    San Francisco

    19 reviews

    vip
    4.0

    19 reviews

    Dined on February 6, 2023

    overall4food4service5ambience4
    Our first time there and was a fun experience.

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  23. OpenTable Diner

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined on February 4, 2023

    overall5food5service5ambience5
    Desiree was an awesome gal!

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  24. Revan

    Hawaii

    5 reviews

    vip
    5.0

    5 reviews

    Dined on January 23, 2023

    overall5food5service5ambience4
    We went there for my birthday. Our server was awesome. He was friendly, attentive and quick to fulfill all our requests. The food was delicious and we will be definitely returning there again soon!

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  25. OpenTable Diner

    Denver

    4 reviews

    4.0

    4 reviews

    Dined on January 23, 2023

    overall4food4service5ambience5
    Food and service was great! I just thought meat and sides were too salty for my taste.

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  26. WillieC

    Los Angeles

    6 reviews

    vip
    3.0

    6 reviews

    Dined on January 3, 2023

    overall3food4service3ambience3
    Although our server was polite, we had to get up and try to find her twice in order to get service. In addition, our reservation was at 8pm and got seated around 8:10pm. But by 8:45pm, our server is asking us if we can put in the "last call" order since we ordered AYCE. We should have 90 min to dine for AYCE but definitely felt pressured to cut short!

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  27. MomLovesFood

    Anchorage

    36 reviews

    vip
    5.0

    36 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5
    We were first timers at this restaurant, and are so glad we went! It was both delicious food and a kind of entertainment to prep it ourselves. We loved the variety of options for courses, and appreciated the help of such friendly staff to walk us through the process. The s’mores at the end made it perfect. We will definitely return when we are visiting Kapolei again.

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  28. WorthAreview

    Los Angeles

    23 reviews

    vip
    4.0

    23 reviews

    Dined on December 25, 2022

    overall4food2service5ambience5
    New lunch menu has poor meat cuts. It was fatty and chewy.. Not enough meat in cut...jhst cheap meat. I wanted bistro harami but never told I had another choice than the awful lunch menu. Our good server saved the meal for the experience with good service but I won't be back for the new Ayce lunch menu. I am better off eating kalbi at Gen for the price point.

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  29. OpenTable Diner

    Hawaii

    1 review

    4.0

    1 review

    Dined on December 20, 2022

    overall4food4service5ambience4
    Food was great and service was excellent!

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  30. Duckling

    Toronto

    49 reviews

    vip
    5.0

    49 reviews

    Dined on December 14, 2022

    overall5food5service5ambience4
    The All You Can Eat menu has excellent selections.

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  31. OpenTable Diner

    Hawaii

    1 review

    4.0

    1 review

    Dined on December 10, 2022

    overall4food4service5ambience3
    Food was good but didn’t have everything on menu. There was a lot of dust on walls. Our server was fantastic.

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  32. Aria

    Hawaii

    5 reviews

    4.0

    5 reviews

    Dined on December 6, 2022

    overall4food4service4ambience3
    Service by Ashley was attentive and friendly. The food was very good and came out properly paced so that one had everything they wanted without feeling overloaded. Dining was comfortable as you had enough room and diners were spaced out appropriately.

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  33. OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on December 5, 2022

    overall5food5service5ambience4
    my husband and i love Gyu Kaku. this is our go to spot for yakiniku whether its here in Hawaii or in Chicago.

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  34. Kaylee

    Hawaii

    1 review

    1.0

    1 review

    Dined on November 28, 2022

    overall1food1service1ambience1
    I have been a regular customer to Gyu-Kaku in Kapolei. I have to say that this was the worst experience that we have ever had. The host was very professional. We arrived a littler earlier than our reservation so we knew we had to wait. We were fine with that. Once seated everything was going great. Then I found a piece of metal in my lava flow. Our server just disappeared and barely came around. We were only able to put in two meat orders (we were doing the AYCE premium 60). We didn’t get any refills for water or for our fountain drinks. Our grills was never changed. It was black and smoking but no one came to change it. The only reason we did the Premium 60 option was for the cheese wontons but we were only told after food started getting to the table that they were out of cheese wontons. We left after the second round of meats as we just lost our appetite.

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  35. Songo

    Hawaii

    29 reviews

    vip
    5.0

    29 reviews

    Dined on November 19, 2022

    overall5food4service5ambience4
    Great service, good food. We were surprised we got a reservation on a Saturday, lunchtime (via Open Table)

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  36. OpenTable Diner

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on November 16, 2022

    overall5food5service5ambience5
    Amazing food and amazing staff

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  37. LocalFavorite

    Hawaii

    85 reviews

    vip
    5.0

    85 reviews

    Dined on November 8, 2022

    overall5food5service5ambience5
    Go to Gyu-Kaku Kapolei if you want to have a fun time with friends and family and are hungry. All you can eat is an excellent price for lunch or dinner. Jasmine is the best--friendly, efficient, and refilled all our drinks without asking, kept up with all of our selections of meat, side dishes. And even went above and beyond by making sure birthday was extra special. Also liked watching the the fun-robot helper deliver food. All you can eat selection is a good fit for meat eaters and vegetarians. Convenient free parking in lot onsite.

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  38. CruiserForever

    Vancouver

    10 reviews

    vip
    5.0

    10 reviews

    Dined on November 1, 2022

    overall5food5service5ambience5
    The super value meal set for lunch is a wonderful deal. For just $10 a person, you get a drink, salad, soup, rice and meat of your choice. It’s great and it’s enough to satisfy you! My husband and I enjoy going to Gyu-Kaku because it is also relaxing and comforting cooking our meats together over a fired bbq grill.

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  39. Maxwell

    Hawaii

    5 reviews

    vip
    5.0

    5 reviews

    Dined on November 1, 2022

    overall5food5service5ambience5
    Michael, our server, met every expectations. He was excellent.

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  40. OpenTable Diner

    Hawaii

    4 reviews

    2.0

    4 reviews

    Dined on November 1, 2022

    overall2food1service2ambience2
    I brought my out-of-town family member for a unique dining experience, and was embarrassed that I brought them here. The grill flame kept extinguishing on it’s own and needed to be re-lit by staff several times. The grill was only able to hold a low flame at best. I spent the majority of my time reluctantly flagging down staff that the fire was going out. I even informed the staff that I could hear clicks before the fire extinguished. At one point, the server said they were going to tell the manager, but no manager ever came by. It was very disappointing to have the Premium Set just sitting on the grill, barely cooking. After several staff fiddled with the grill, someone finally stopped by and moved the middle grate to the side to rig a bigger flame. Then my flame went so big and high that it burned whatever was on the grill. Meanwhile, the table was mess. Empty plates, wine glasses, and sake battles were not cleared during the service, and cluttered up the table. The entire experience was chaotic. My assumption is that the restaurant was understaffed and undertrained.

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Gyu-Kaku - Kapolei does offer delivery in partnership with Uber Eats. Gyu-Kaku - Kapolei also offers takeout which you can order by calling the restaurant at (808) 492-1392.

Gyu-Kaku - Kapolei is rated 4.5 stars by 294 OpenTable diners.

Gyu-Kaku - Kapolei does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 5 times today

Order delivery or takeout

Google Map for Gyu-Kaku - Kapolei

4450 Kapolei Pkwy, Ste 510, Kapolei, HI 96707-1880

Additional information

  • Neighborhood
    Kapolei
  • Hours of operation
    Mon–Thu, Sun 11:00 am–9:00 pm Fri, Sat 11:00 am–10:00 pm HAPPY HOUR Mon, Thu 11:00 am–9:00 pm EARLY HAPPY HOUR Tue, Wed, Fri–Sun 11:00 am–6:00 pm LUNCH MENU *EXCLUDING HOLIDAYS Mon–Fri 11:00 am–4:00 pm Happy Hour Tue, Wed, Sun 8:00 pm–9:00 pm Fri, Sat 8:00 pm–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Japanese, Yakiniku, Barbecue
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

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