Gyu-Kaku - Chicago, IL | West Loop

4.7
631 Reviews
$30 and under
Japanese
We're Back! We are open for limited dine-in service.

We have updated our operations in accordance with all government guidelines to put your health and safety first.

To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:

- Reservations are mandatory. We hope that you will come to dine-in with us when you are ready. Please make a reservation via telephone or our website so that we can prepare for your visit.

- Please bring a mask and use it all times when you are not eating or drinking.

- We will measure your temperature upon entering the restaurant.

- To comply with spatial distancing rules we have spaced our tables out and limited seating capacity.

- There may be limits on party sizes.

- We are serving a limited menu. Not all Grand Menu items will be available during our immediate reopening.

- We only accept payment via credit or debit card. Cash payments respectfully declined.
What 631 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.6
service
4.6
ambience
4.5
value
Noise · Moderate
92% of people would recommend it to a friend
Sort by
Filters
OT
vipOpenTable Diner
Chicago
1 review
Dined on November 7, 2020
Overall5food5service5ambience5

Favorite Spot

Report
SB
vipSouthernBadger
Milwaukee
3 reviews
Dined on November 7, 2020
Overall2food3service2ambience1

Three tables for patio dining with grills. I didn't expect it but happy they have a process to maintain grilling.
COVID practices exceed their peers. Temps taken and to-go utensils available.
Our server was vigilant until a party was sat with a dog & puppy. The server touched the dog to give comfort for stepping on him/her but it's unknown if hands were washed before handling anything else after that touching. My entire experience was trashed w/ the arrival of this party and two dogs with furry coats in tow as hair does fly and I prefer not to eat with my own pets. None of this was hygienic. As much as I enjoy the restaurant & it was my 1st and only dining out since March 2020 - this failed on so many levels.

c
chigirl34
Chicago
18 reviews
Dined on October 29, 2020
Overall4food4service5ambience5

I always have a great experience here. It’s the first time I had some thing I wasn’t a huge fan of. The rare steak sushi was tough and the spicy tuna volcano was just ok. It could have used more sauce. I still recommend this restaurant and would go back again.

MN
MichaelN
Chicago
1 review
Dined on October 24, 2020
Overall5food5service5ambience4

We had the meat lovers meal. Everything was great. My wife and I were full half way through the courses. Will definitely go back.

U
vipUnknown
Chicago
4 reviews
Dined on October 19, 2020
Overall1food2service4ambience3

I always go to this location. But it has gone downhill. Last 2 times I’ve been here was not worth it. They don’t have a few items on the menu that we wanted to eat. This is the last time going to this location.

NO
NicoleO
1 review
Dined on October 17, 2020
Overall4food4service5ambience4

Overall good experience. The pre set meal for two is huge. Covid precautious takes seriously, nice to see.

OT
OpenTable Diner
1 review
Dined on October 16, 2020
Overall5food5service4ambience5

They are doing a good job with temperature checks and Covid screening before dining in. They also have disposable utensils for use.

OT
OpenTable Diner
1 review
Dined on October 12, 2020
Overall5food5service5ambience5

It was a beautiful setting and service was good.

JK
vipJaimeK
Chicago
2 reviews
Dined on September 26, 2020
Overall3food3service4ambience3

Good did not feel fresh, I was interested in a more authentic experience but didn’t realize it was a super chain.

OT
OpenTable Diner
1 review
Dined on September 23, 2020
Overall5food5service5ambience5

Service and food was lovely! I have dined at other Gyu-Kaku locations but will say this is my favorite because they have outdoor grilling! on the quiet end of randolph street so a lot less foot traffic. i felt safe and comfortable with the covid precautions that are in place (temperature check, distanced tables) will come back soon with my girls!

J
Joeygranger
1 review
Dined on September 22, 2020
Overall1food3service1ambience5

A lot of our orders were forgotten. We had to remind the waiters many times for simple items included in our sets like rice and cabbage.

OT
OpenTable Diner
1 review
Dined on September 21, 2020
Overall5food5service5ambience5

I love eating here and every time I visit I make sure to come back!

CF
vipChicagoFoodie21
Chicago
12 reviews
Dined on September 21, 2020
Overall4food4service4ambience4

Always a good experience. Good food and good value.

G
vipGloria
Chicago
18 reviews
Dined on September 16, 2020
Overall4food4service3ambience4

Gyu Kaku is always good, but not as good right now because they have eliminated some menu items during the pandemic. Also, on this visit, it was sometimes hard to find and get the attention of our server.

OT
OpenTable Diner
New York Area
3 reviews
Dined on September 13, 2020
Overall3food4service2ambience3

Seemed to be understaffed since service was very slow. When we sat down there was an old face mask on the chair. I’m a big fan of guy-kaku but don’t know if I’ll be coming back to this particular location.

OT
OpenTable Diner
1 review
Dined on September 1, 2020
Overall5food5service4ambience5

Amazing time!

H
Heather
Chicago
2 reviews
Dined on August 29, 2020
Overall5food5service4ambience4

The food is always great. Out of the three Gyu-Kakus in the city, this location is my least favorite - the set up feels cramped comparatively and the wait staff always seems busy/rushed even if the restaurant is fairly empty.

OT
OpenTable Diner
1 review
Dined on August 28, 2020
Overall5food5service5ambience5

Such nice staff. Everyone was so nice. It’s super clean and the food was great

j
vipjohn
Chicago
23 reviews
Dined on August 27, 2020
Overall3food3service4ambience2

The service was very good, food was decent, yet given you do the cooking, the prices are high. When you add in upholstery in booths that is torn and in some cases repaired with duct tape, there are much better options, especially in this neighborhood. Do your homework and discover this is a chain of over 700 restaurants globally. Caveat Emptor

OT
OpenTable Diner
1 review
Dined on August 22, 2020
Overall5food5service5ambience5

Everything was nice. The server was attentive and the food was great!

OT
vipOpenTable Diner
Chicago
1 review
Dined on August 21, 2020
Overall5food5service5ambience5

Awesome date night! Not too pricy which makes us want to come back again soon.

OT
OpenTable Diner
1 review
Dined on August 18, 2020
Overall5food5service5ambience5

Food was amazing

A
Alwayshungry
1 review
Dined on August 15, 2020
Overall5food5service4ambience4

Delicious and not overpriced. Would definitely recommend

JF
vipJamarcusF
Indiana
8 reviews
Dined on August 12, 2020
Overall5food5service5ambience4

The server made great recommendations. It helped us pick the best items!

h
viphaveyouben
Chicago
7 reviews
Dined on August 7, 2020
Overall5food5service5ambience5

Exceptional outdoor dining experience. Not many tables outside though.

DL
DestineeLynAnn
Chicago
3 reviews
Dined on July 31, 2020
Overall4food4service3ambience3

Service was just okay. Waitress could have been more attentive.

OT
OpenTable Diner
Chicago
2 reviews
Dined on July 29, 2020
Overall3food3service3ambience3

Always have a good time and the food is great. Skirt stake was def the best not to round of the chicken. Overall was decent would go again for the experience and how fun it is to cook your own food I guess lol

AR
vipAdrianR
Chicago
36 reviews
Dined on July 28, 2020
Overall3food5service2ambience4

None of our birthdays were acknowledged. I ordered a drink upon arrival, finished it half way through, and was never offered another. I had to drink water for the rest of the meal. I dined here quite often but today’s visit was simply disappointing.

OT
OpenTable Diner
Chicago
1 review
Dined on July 25, 2020
Overall5food5service5ambience5

Our server Daniel was great. I’m craving Gyu-Kaku once a month and always only have the Harami skirt steak and it never disappoints. Will be back once a month to satisfy my cravings.

F
vipFlorence
New York Area
2 reviews
Dined on July 17, 2020
Overall4food3service5ambience5

Menu is very limited due to the COVID.

SN
SantoN
Chicago
2 reviews
Dined on July 13, 2020
Overall5food5service5ambience5

Got there and got great right away, the server has great knowledge of the menu and gave us a tour because it was our first time dining there.
He made great recommendations and we tried it it did not regret it, we will definitely come back again soon.

JP
vipJaynishP
Chicago
11 reviews
Dined on July 11, 2020
Overall5food5service5ambience5

Come here for a great date night spot for some fun drinks and to mingle a little with the date. Great way to keep the gf happy and to try something new!

c
vipchigirl34
Chicago
19 reviews
Dined on July 8, 2020
Overall5food5service5ambience5

Great dining experience. They take your temperature and respect the social distancing guidelines. Great service! Happy hour specials until 5:45pm.

DB
DavidB
1 review
Dined on July 4, 2020
Overall4food4service4ambience3

It was a little warm in the restaurant. Air conditioning should have been set to a cooler temperature.

AR
vipAdrianR
Chicago
36 reviews
Dined on July 1, 2020
Overall5food5service5ambience5

Excellent!!

Report
NM
NMR323
1 review
Dined on June 26, 2020
Overall2food2service3ambience3

Food was extremely salty and made everyone in our party sick that night. I’ve heard such good things but was very disappointed

EO
EdoiseO
Chicago
3 reviews
Dined on June 18, 2020
Overall5food4service4ambience4

It was great, the wait for food was a little too long for just a few customers. But overall service was amazing.

EL
EmanLawson
Chicago
3 reviews
Dined on June 16, 2020
Overall5food5service5ambience5

Excellent. Even having to be seated outdoors gave it a lil bit more of a fresh environment. Food was amazing. Service was even better. No complaints what so ever.

KP
KatieP
Calgary
1 review
Dined on June 12, 2020
Overall5food5service5ambience2

Amazing service! And the food was also delicious. The patio could use a slight improvement. Some music would be nice, plants, flowers etc.

AB
vipAnnaBanana
Chicago
14 reviews
Dined on March 14, 2020
Overall4food5service4ambience5

Server spoke too fast and was difficult to understand.

FAQs

You can order delivery directly from Gyu-Kaku - Chicago, IL | West Loop using the Order Online button. Gyu-Kaku - Chicago, IL | West Loop also offers delivery in partnership with Uber Eats. Gyu-Kaku - Chicago, IL | West Loop also offers takeout which you can order by calling the restaurant at (312) 982-2840.

Gyu-Kaku - Chicago, IL | West Loop is rated 4.7 stars by 631 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Gyu-Kaku - Chicago, IL | West Loop