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Chicago West Loop - Gyu-Kaku - Chicago, IL | West Loop, Chicago, IL

Gyu-Kaku - Chicago, IL | West Loop

4.6
4.6
776 Reviews
$30 and under
Japanese
We are open for dine-in!

We have updated our operations in accordance with all government guidelines to put your health and safety first.

To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:

-Masks are recommended in common areas.

-Reservations are recommended.

- We only accept payment via credit or debit card. Cash payments respectfully declined.

Make a reservation

2 people

9:00 PM


Booked 51 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Barbecue, Tapas / Small Plates

  • Hours of operation

    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm

  • Phone number

    (312) 982-2840

  • Payment options

    AMEX, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Casual Dress

  • Private party facilities

    Whether celebrating a special occasion with family and friends or hosting a corporate outing, Gyu-Kaku - Chicago - Randolph St. can accommodate all your special event needs.

  • Private party contact

    Private Dining Coordinator: (855) 995-1252

  • Neighborhood

    Downtown / Loop

  • Cross street

    Randolph and Ada St.

  • Parking details

    Street Parking

  • Public transit

    Ashland-Lake ("L" Station) Pink & Green Lines, an elevated station with two side platforms, located in Chicago's Near West Side neighborhood. <br />2 blocks East of 1364 W. Randolph.

  • Additional

    Beer, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine

What 776 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.5Service
  • 4.4Ambience
  • 4.5Value

NoiseModerate

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  1. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on July 31, 2022

    overall5food4service5ambience3
    Amazing service and even better food.
  2. JH

    JoyH

    Chicago

    33 reviews

    3.0

    33 reviews

    Dined on July 30, 2022

    overall3food5service3ambience3
    Had reservations and had to wait a long time for hostess to show up. The wait area was packed and we were told to step back but there was no room. Several flies landing on tongs, and to be at different table and hostess said they have ac really bad problem with flies. Waitress started off rude but was nice right before check came. Definitely the opposite experience I had before...
  3. c

    caroliner

    Chicago

    3 reviews

    vip
    4.0

    3 reviews

    Dined on July 26, 2022

    overall4food4service5ambience4
    Then hostess wasn't very friendly. Made us wait for almost 10 minutes to sit down and thebplace was empty and we got a reservation. Our karagge chicken portion came super little.
  4. k

    kluv

    Chicago

    17 reviews

    2.0

    17 reviews

    Dined on July 22, 2022

    overall2food3service2ambience4
    Awful service. Your employees just stand around and hang out with each other versus serving tables.
  5. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on July 21, 2022

    overall5food5service5ambience5
    Super friendly wait staff and fast service
  6. OT

    OpenTable Diner

    Chicago

    1 review

    4.0

    1 review

    Dined on July 16, 2022

    overall4food5service3ambience4
    Great experience, as usual. The only thing I wish is that happy hour applied to the drinks on the weekends. It doesn’t make sense why it doesn’t.
  7. OT

    OpenTable Diner

    Chicago

    7 reviews

    vip
    5.0

    7 reviews

    Dined on July 15, 2022

    overall5food5service5ambience5
    It was our first time there! My family and I loved it and would definitely go back! I highly recommend the bip -n-bop(that’s not the correct name or spelling) it was delicious m. We also grilled a variety of meats my only complaint is with the marinade the meat was bland. However the experience overshadowed the tasteless meat. Side note we did add some of the dipping sauces for flavor Shouts out to luiz our waiter he was very attentive :)
  8. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on July 13, 2022

    overall5food5service5ambience4
    I’ve never been to this specific location before but not my first time at a Gyu. Absolutely love this place the food is always soooo good! Love the vibe and decor at this location too. Our waitress was a literal angel so kind, great service
  9. MT

    MichaelT

    Chicago

    1 review

    5.0

    1 review

    Dined on July 11, 2022

    overall5food5service5ambience5
    Amazing food as also, everything came out fast AND fresh. Friendly service, and beautiful ambiance. Highly recommend for any occasion, really fun experience.
  10. KP

    KasiaP

    Chicago

    1 review

    5.0

    1 review

    Dined on July 10, 2022

    overall5food5service5ambience5
    Justin was the best waiter we have ever had at this location. We have been here multiple times and the food is always amazing! This time the non-grilled food tasted extra fresh and crispy. Justin went above and beyond to cater to our wants. I highly recommend asking for Justin when coming to this location!
  11. OT

    OpenTable Diner

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on July 8, 2022

    overall5food5service5ambience5
    Jackie was a gem! I’ll be looking forward to coming back & have her serve us again! The food was delicious as usual, I think this is my favorite Gyu-Kaku in the city.
  12. OT

    OpenTable Diner

    Chicago

    6 reviews

    2.0

    6 reviews

    Dined on June 26, 2022

    overall2food3service2ambience3
    Service was a bit poor and slow for the price and previous experiences at this venue and chain in general.
  13. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5
    Great Food, Great Experience , Great Vibes
  14. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on June 16, 2022

    overall5food5service5ambience5
    Birthday dinner was good
  15. TE

    TheEarlyBird

    Chicago

    13 reviews

    vip
    5.0

    13 reviews

    Dined on June 10, 2022

    overall5food5service5ambience5
    Fresh and delicious- it was such a fun and yummy experience. The server was not a generally happy person but that wouldn't deter me from going again.
  16. OT

    OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on June 9, 2022

    overall5food5service5ambience5
    Gyu-Kaku! Love this place...staff is always welcoming and nice. Food will always be great...why you ask? Because you are the one cooking it! If you burn your food that's on you. 😂😂 Seriously though if you've never been to Gyu...it's a dope Japanese BBQ spot...where you pick different food packages ranging from 2 person groups...all the way up to 6 people. Usually it's just the wife and I. But we've done the 4 person package with friends before. Price is usually $30/person but can increase depending on the package and upgrades you can do. Also if you don't want to deal with the packages most of the menu is a la carte as well. Once your package is chosen...you're off to the races....because once the food start coming out...it's like running water. 😂😂 You have your STARTERS...which is usually Miso Soup & Salad. (More depending on the package) Then next your BBQ Items will start to come out...that you prepare yourselves via the Table Top Grill. Get your dipping sauces and dig in. After the onlsaught of the different cuts of meat. If you have room you can do dessert. I'm usually so full by this time I can't do it. With some packages they have S'mores at the end. I've done those before. The drink menu is pretty good. The only 3 drinks I've tried so far is the Nigori Sake. And two cocktails...the "Coco- Mo" and the "Mango Tango" both are 🔥🔥🔥 Upgrades/Sides that I rock with are.... MISO Chili Wings Shrimp & Mushroom Ahijo Broccoli w/ Cheese Fondue Beef Sukiyaki Bibimap (Fried Rice) 🔥 Also don't forget to utilize the Gyu-Kaku phone app. You scan the barcode of your receipt to earn points towards discounts for future visits or a la carte items from the menu. This app has awarded me a extra fried rice many times. 😂 And that's about the gist of it. Hope this review helps. Love this place. 💯
  17. A

    Areta

    Chicago

    18 reviews

    vip
    2.0

    18 reviews

    Dined on June 6, 2022

    overall2food3service3ambience4
    We come here all the time and always order the same things. The Ahi nachos were about 1/6 the size and we were only given 5 or so tortilla chips. At that point just take it off the menu. We asked for forks and knives and were given plastic ones...wtf this is the first time that happened. The waiter never checked on us...Instead, every time we needed something we had to flag him down. What a disappointing experience overall.
  18. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food3service5ambience3
    Good times!
  19. OT

    OpenTable Diner

    Sacramento

    10 reviews

    5.0

    10 reviews

    Dined on May 16, 2022

    overall5food5service5ambience5
    Amazing time here visiting Chicago! Would come back! Loved all staff!
  20. OT

    OpenTable Diner

    Chicago

    7 reviews

    vip
    5.0

    7 reviews

    Dined on May 12, 2022

    overall5food5service5ambience5
    Best service!
  21. OT

    OpenTable Diner

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5
    Alysia was wonderful! She handled our large party lovely!!
  22. AG

    AndrewG

    San Francisco

    6 reviews

    5.0

    6 reviews

    Dined on May 1, 2022

    overall5food4service4ambience5
    I super love this place and the service is unrivaled!
  23. C

    Claudine

    Chicago

    17 reviews

    5.0

    17 reviews

    Dined on April 28, 2022

    overall5food5service4ambience5
    This was my first time here and it was a wonderful experience. Great food really flavorful and a huge variety. Loveeee it!!
  24. M

    Martaneze

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on April 20, 2022

    overall5food5service5ambience5
    I had an amazing time there. The food was fresh and delicious. Definitely will be returning soon.
  25. NG

    NiravGandhi

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on April 19, 2022

    overall5food5service5ambience5
    Great time with great food and people
  26. OT

    OpenTable Diner

    Chicago

    5 reviews

    4.0

    5 reviews

    Dined on April 11, 2022

    overall4food4service5ambience4
    The service was wonderful!
  27. OT

    OpenTable Diner

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on April 9, 2022

    overall5food5service5ambience5
    The food, atmosphere, and customer service was stellar!! It allowed for my boyfriend and I to converse while enjoying the amazing 4 course meal we had. We’ll definitely be back soon with the fam!!!
  28. LC

    LesChi

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on April 2, 2022

    overall5food5service5ambience5
    Fantastic! Great 1st experience! Enjoyed all the food and went for Restaurant Week so great value!
  29. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 2, 2022

    overall5food5service5ambience4
    My server Mark was amazing and very attentive. Hope I get him again. Great Job!
  30. OT

    OpenTable Diner

    Detroit

    1 review

    vip
    5.0

    1 review

    Dined on March 31, 2022

    overall5food5service5ambience4
    We decided to bring our daughter for restaurant week and enjoy new scenery! It was great we had a wonderful time and they were very accommodating with her allergies by making sure there were no butter or peanuts near! We enjoyed our night and will be bringing other guests back when we come back to Chicago!
  31. BP

    ButtaflyPoet

    Chicago

    5 reviews

    4.0

    5 reviews

    Dined on March 29, 2022

    overall4food4service5ambience4
    Always a fun yummy meal with good service
  32. SB

    StephanieB

    1 review

    4.0

    1 review

    Dined on March 29, 2022

    overall4food4service5ambience3
    A unique dining experience that requires patience and a bit of humor (you are grilling your own dinner after all). The meats are deliciously seasoned. Our waite staff member was phenomenal. I enjoyed it!
  33. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on March 29, 2022

    overall3food5service1ambience3
    Service wasn’t the best it took a while to get or order in, and majority of our food came out before our drinks did.
  34. OT

    OpenTable Diner

    Chicago

    8 reviews

    vip
    5.0

    8 reviews

    Dined on March 14, 2022

    overall5food5service5ambience5
    Our server was so great and accommodating! It was a busy day so we understood things wouldn’t come out so quickly. With AYCE the timing of her service was impeccable! The dishes and orders came out just at the right pace. We were stuffed regardless after our meal!
  35. s

    shawnd1

    Chicago

    22 reviews

    vip
    5.0

    22 reviews

    Dined on March 12, 2022

    overall5food5service5ambience5
    Great food, great experience. Wonderful and helpful staff, will definitely be back.
  36. s

    sugu

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on March 6, 2022

    overall5food5service5ambience5
    I went there with my friend family (3 party additional) total 4 of us. We ordered set menu and it was more foods than I expected and it was really cost performance good. Strongly recommended.
  37. TM

    TinaM

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on March 2, 2022

    overall5food5service5ambience5
    Great experience and food was good. We will definitely go back.
  38. OT

    OpenTable Diner

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on February 28, 2022

    overall5food5service5ambience5
    Dinner and service were amazing! Great place for date nights with variety of delicious cuisines and interactive cooking!!
  39. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 26, 2022

    overall5food5service5ambience5
    Dude awesome! Awesome service
  40. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on February 22, 2022

    overall5food5service5ambience5
    Awesome food! Awesome service! We really enjoyed our meal. The Smore‘s dessert was a really nice touch.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Gyu-Kaku - Chicago, IL | West Loop does offer delivery in partnership with Chow Now and Uber Eats. Gyu-Kaku - Chicago, IL | West Loop also offers takeout which you can order by calling the restaurant at (312) 982-2840.

Gyu-Kaku - Chicago, IL | West Loop is rated 4.6 stars by 776 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

9:00 PM


Booked 51 times today
Google Map for Gyu-Kaku - Chicago, IL | West Loop

1364 W. Randolph St., Chicago, IL 60607

Additional information

  • Cross street

    Randolph and Ada St.

  • Neighborhood

    Downtown / Loop

  • Hours of operation

    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm

  • Cuisines

    Japanese, Barbecue, Tapas / Small Plates

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Street Parking

  • Public transit

    Ashland-Lake ("L" Station) Pink & Green Lines, an elevated station with two side platforms, located in Chicago's Near West Side neighborhood. 2 blocks East of 1364 W. Randolph.

  • Payment options

    AMEX, Diners Club, Discover, JCB, MasterCard, Visa

  • Additional

    Beer, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine

  • Phone number

    (312) 982-2840

  • Private party facilities

    Whether celebrating a special occasion with family and friends or hosting a corporate outing, Gyu-Kaku - Chicago - Randolph St. can accommodate all your special event needs.

  • Private party contact

    Private Dining Coordinator: (855) 995-1252

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