Guy Fieri's Cherokee Kitchen + Bar

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1. OT

   OpenTable Diner

   Charleston

   1 review

   1.0

   1 review

   Dined 1 day ago

   overall1food1service3ambience2

   Food was bland and did not have any flavor...street corn tasted like it was boiled and served.

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2. T

   Tim58

   Chicago

   6 reviews

   4.0

   6 reviews

   Dined 3 days ago

   overall4food4service4ambience4

   Great restaurant had a good time. Food was awesome. Service is good. Funny thing about it though is I try to put this on Facebook and they don’t have an account under guys

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3. OT

   OpenTable Diner

   Western NC

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   The food and service was outstanding. My wife and I have been to Guy’s several times and always enjoy. My father in law and his sister was eating here for the first time and the were super pleased.

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4. t

   thomash

   1 review

   1.0

   1 review

   Dined 5 days ago

   overall1food1service4ambience1

   I hate to say but the steak way overpriced, Chicken dish I had, had the worse sauce I have ever tasted. I was sooo disappointed. I had looked forward too the meal. And even thought the waitress knew I did not eat it or like she never offered me the opportunity to take our bill or get anything else....

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5. PB

   PamB

   Charleston

   5 reviews

   vip
   4.0

   5 reviews

   Dined 7 days ago

   overall4food4service4ambience4

   The food was good, it just wasn’t hot when it was delivered to the table. We sent the Brussels sprouts back and received another order, still weren’t hot.

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6. OT

   OpenTable Diner

   Mississippi

   1 review

   4.0

   1 review

   Dined 7 days ago

   overall4food3service5ambience4

   We enjoyed everything except I specifically asked our waitress on the spices and the seasoning on the Wagu Beef Tenderloin steak and she said she could request no seasoning. However it was very seasoned so that it irritated my lips and inside my mouth where I have a medical problem. I ate what I could.

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7. OT

   OpenTable Diner

   Charleston

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food4service5ambience4

   My kid loved the cheeseburger. She said it was the best burger she’s ever had. She said it wasn’t too dry or chewy and was so juicy. I had the Cajun blackened chicken Alfredo. It was good, didn’t blow me away. When served it wasn’t hot but just warmed.

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8. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on January 25, 2023

   overall5food5service5ambience5

   Fall off the bone fabulous ribs!!!!!

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9. MM

   MarcelM

   Richmond

   11 reviews

   4.0

   11 reviews

   Dined on January 24, 2023

   overall4food4service5ambience5

   My Kobe burger was delicious and cooked perfectly! My husband had the ribs. Most ribs I have ever seen in my life but they were just ok. Plus the Mac and Cheese and slaw that came with it were non existent. He was disappointed cause he had had this exact meal in Las Vegas and loved it. Service was great. All in all it was a pretty good meal and I would go back again.

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10. DG

    DianaG

    1 review

    5.0

    1 review

    Dined on January 24, 2023

    overall5food5service5ambience5

    We had the most marvelous, tender ribs with macaroni on top of Texas toast. Also enjoyed the Cajun chicken Alfredo. The only thing I regret is not getting a dessert.

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11. DH

    DawnH

    1 review

    5.0

    1 review

    Dined on January 23, 2023

    overall5food5service5ambience5

    Per usual everything was perfection. Food is always fresh and full of flavor.

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12. TO

    ToddO

    Western NC

    1 review

    5.0

    1 review

    Dined on January 22, 2023

    overall5food5service5ambience5

    Was the second time we have ate here and It does not disappoint!! Food was perfect both times and the service is excellent. Love eating here it is our go to spot when we visit. Have tried others and where not impressed so this will be a dinner choice every night we are there. Awesome place for dinner 10 stars!!!!

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13. CB

    ClaytonB

    Western NC

    4 reviews

    4.0

    4 reviews

    Dined on January 22, 2023

    overall4food2service5ambience4

    We've been there 4 or 5 times and my wife found something she liked alot but this time it wasn't good. Chicken Alfredo... if they made it fresh, how was it Luke warm or cold? It was dry so she said something to the server and they made her some more sauce but unfortunately it didn't help the tempature. We will probably try somewhere else on our next trip.

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14. MK

    MichaelK

    1 review

    5.0

    1 review

    Dined on January 21, 2023

    overall5food5service5ambience4

    Could not have asked for a better experience. The food was outstanding. Our server was so sweet. Even whenever one of our sides was not up to The standard we thought it should be, they gladly replaced it.

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15. GL

    GregL

    Charleston

    2 reviews

    5.0

    2 reviews

    Dined on January 21, 2023

    overall5food5service5ambience5

    Great tasting food on a diverse menu. Great atmosphere and service

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16. CR

    CentryR

    1 review

    5.0

    1 review

    Dined on January 21, 2023

    overall5food5service5ambience5

    Great food great surroundings just a great experience

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17. DD

    DarrylD

    1 review

    3.0

    1 review

    Dined on January 16, 2023

    overall3food3service4ambience2

    Mac and cheese burger was underwhelming. Top bun was burned.

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18. WP

    WayneP

    Atlanta

    1 review

    3.0

    1 review

    Dined on January 16, 2023

    overall3food3service3ambience4

    Everything was fine but we were expecting more due to our being fans of Triple D and consistently enjoying restaurants that were on that program.

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19. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on January 16, 2023

    overall1food1service5ambience2

    We have eaten here several times thinking it maybe was an off day on food but every time food not very good. Only thing good is dill wings that we have had. Most likely will not visit this restaurant again.

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20. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on January 15, 2023

    overall3food3service1ambience2

    First time visit, was very excited. Couldn’t wait for the cheesecake. Food was great. Service was slow and we waited 40 minutes for the cheesecake that never showed up. So disappointed. Our bill then arrive 50 minutes after our meal with a charge for the cheesecake we never received. Never got a refill on our beverages, nor were we asked. Outdoor little waitress was so stressed as nothing was working out for her. Tables all over the establishment and she was hustling. So sweet, and got upset because everyone was complaining on time and it just wasn’t her fault. Apparently they needed better communication and help to continue seating people without the help needed to service is not a good business move. I watch Guy all the time and was so excited for my first visit. Not much to say about our 2 1/2 hour cheeseburger lunch with reservations. Other tables came in after us, were served before us and gone before we could even get our bill. My review…….disappointment 🙁

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21. BM

    BethM

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience5

    Great food for a great value in a great atmosphere!!!

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22. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on January 14, 2023

    overall1food1service2ambience1

    Potatoes were not done. Appetizer came out after the entrée. Do not recommend at all.

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23. SK

    SeanK

    Orlando

    1 review

    vip
    2.0

    1 review

    Dined on January 13, 2023

    overall2food2service2ambience5

    Celebrating my son leaving to college….Food was cold starting from the appetizer, to the meal. Clearly they were short staffed. First and last visit there

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24. t

    tonyk

    Western NC

    1 review

    4.0

    1 review

    Dined on January 11, 2023

    overall4food5service5ambience3

    the ribs were excellent, but the music was way too loud and not very appealing

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25. OT

    OpenTable Diner

    Western NC

    2 reviews

    3.0

    2 reviews

    Dined on January 10, 2023

    overall3food3service3ambience3

    Overall experience was good! Although, we tried ordering the meal of ribs as well as the strawberry shortcake for dessert and they were unavailable. This place only has a select handful of desserts, so it would’ve been nice to know there was only two available at the time.

    Report
26. JS

    JoyceS

    1 review

    4.0

    1 review

    Dined on January 8, 2023

    overall4food4service4ambience4

    This was our second visit to Guy's in Cherokee. We enjoyed it, but I will not order the Tenderloin next time. I did not think it was worth the $58 they charged.

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27. LW

    LeeW

    1 review

    4.0

    1 review

    Dined on January 7, 2023

    overall4food5service4ambience4

    Place was VERY busy. MUST have reservations. Food was delicious.

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28. CD

    CathyD

    Western NC

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    We went for a late Christmas celebration. Food was great. Our server Jesse was excellent. Enjoyed the whole experience. Prices have increased since our last visit. But we did enjoy it

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29. PD

    ParhamD

    Charlotte

    1 review

    3.0

    1 review

    Dined on January 5, 2023

    overall3food4service3ambience5

    My food was very good. I've had better service on prior visits. I got the trash can nachos which I think went up $6.00 since my past visit in July. I also got the chicken sandwich which was very good. I always find it a relaxing restaurant with decent food for the casino. I've never had a problem with the food or service. The last visit the waitress sneered at at 21 % tip which was off-putting considering a food runner brought our food and drinks.

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30. RA

    RosaA

    Washington DC

    2 reviews

    1.0

    2 reviews

    Dined on January 5, 2023

    overall1food1service2ambience2

    What a big disappointment! My husband really wanted to go there and I booked for his birthday… we arrived 15 minutes earlier and even when the place was pretty empty we had to wait until our reservation time. Our server was too slow… we even had to go to the bar to order our own drinks (even though he served other tables faster). My husband asked for a medium rare burger and TWICE they overcooked the meat. Finally, I had to return the check twice because they were charging us for things we didn’t get or buy there. I felt horrible for my husband, ignoring the fact they didn’t even say happy birthday. It was an unexpected and unpleasant experience. I don’t think we will give another chance to this restaurant.

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31. JA

    JALYNN

    Western NC

    4 reviews

    5.0

    4 reviews

    Dined on January 2, 2023

    overall5food5service5ambience5

    Table ready early. Food great. Waitress was great

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32. WF

    WilliamF

    1 review

    4.0

    1 review

    Dined on January 2, 2023

    overall4food4service5ambience3

    Food was very good. Service was excellent. Had reservation at 7 PM and was promtly seated on arrival. Would recommend Guy Fieri's.

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33. OT

    OpenTable Diner

    Western NC

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service4ambience5

    Had dinner on New Year’s Day and chose the Cajun Salmon and Shrimp, grits and brussell sprouts. Tasted like Heaven!! This was my second time there and I will definitely be going back for this dish. Meats were cooked perfect and the grits and brussell sprouts were the best I have eaten and the presentation added to our experience. I’d love to know how they cooked those grits😊

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34. DP

    DeniseP

    Western NC

    1 review

    4.0

    1 review

    Dined on January 1, 2023

    overall4food4service3ambience4

    My husband ordered ribs and it only came with macaroni and he ask if he could substitute a side and was told no. I ask even when he does not eat macaroni? and again was told no.

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35. OT

    OpenTable Diner

    Nashville

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience4

    Erin was a great server. Salmon was perfectly cooked.

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36. JB

    JoanneB

    1 review

    3.0

    1 review

    Dined on January 1, 2023

    overall3food2service3ambience4

    The trash can notches were a joke. $21 for soggy tortilla chips that were over fried and lacking ingredients. Extremely disappointed in that $19 cheeseburger that had a burnt bun and raw bun on the inside. Paper thin tomatoes. You could actually see through them. A fried trio which the potato wedges were delicious. The waffle fry was so hard you couldn't bite it and I think I had four five regular french fries and this small bucket of fries. Overall way too expensive. The server seemed overwhelmed and frustrated but he was very nice and trying. I cannot believe this is the food coming out of the kitchen

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37. TE

    TerribleExperience

    Western NC

    2 reviews

    1.0

    2 reviews

    Dined on January 1, 2023

    overall1food1service1ambience4

    We have eaten at the Guy Fieri's on numerous occasions and it was always exceptional. Our reservation for Sunday was a 11:30 AM and we arrived 10 minutes early. There may have been five other couples in the entire restaurant when we entered. The hostess seated us and our server asked for our drink order within a couple of minutes of us being seated. They had a limited brunch menu with only six items on it. I ordered a "Big Bite Burrito" and my wife ordered eggs with sausage links and toast. About 30 minutes later the server tells us our food should be out soon. The couple behind us has an issue with there food not being prepared correctly and being cold. A lady (maybe the manager or supervisor) spoke with them. When she was done speaking with them, my wife asked her about our food. In addition, my wife explained she understood if they were short staffed. The lady said they were not short staffed and had only started the brunch menu. She said the line cooks were having a hard time with the process to make the new items. She said she would check on our order and be right back. We waited another 10 minutes and she never came back out. We waited 55 minutes and never received our food. I spoke briefly with our server and we left. I can't imagine how management could decide to switch to a new menu or food items without taking the time to work with your staff to prepare for it. Extremely disappointed with the service and lack of telling customers what was happening.

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38. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on January 1, 2023

    overall1food1service1ambience1

    Let me advise you of what’s REALLY on the “menu” at a Guy Fieri Restaurant - Hour-long waits (AFTER being seated and WITH a reservation) for COLD, unimpressive, unimaginative, mllprepared, over-priced, and unsubstantial fare. Please save yourself the frustration and bypass this restaurant - there are too many other good options on the property. We made the mistake of being unintentional “guinea pigs” for a new brunch menu that the restaurant’s management decided would be a good idea to try out ON their patrons, on New Year’s Day. It was our third time there and I thought my first two underwhelming experiences for dinner last fall were just a couple of unfortunate flukes (I.e. overpriced salads with little else but morsels of either parboiled or microwaved chicken and iceberg lettuce like on their “Ultimate Cobb” which should be renamed the “Ultimate ROB” and no pulled pork on their “Trash Can Nachos” for which “Pure Trash Nachos” would be a far better name, or their flavorless “NO Deal” wings), but it was NOT. It’s how this place does business. REGULARLY. GF is one “celebrity chef” who should truly be relegated to TV (if one even cares for his brand of reality entertainment) and NOT in the actual restaurant business. Because poor restaurant management and untrained or poorly trained kitchen AND wait staff are horrible accompaniments to its “Daily Specials” of bad food that are being served up at Guy Fieri’s.

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39. p

    pamelad

    Tampa

    17 reviews

    vip
    5.0

    17 reviews

    Dined on December 31, 2022

    overall5food5service5ambience3

    The restaurant was not as fancy as I thought it would be. However, I understand it is inside of a casino. It was much nicer than the food court, and our waiter was top-notch. The food did not disappoint. We would’ve loved more donkey sauce on our burgers.

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40. R

    Reviewer

    Las Vegas

    1 review

    2.0

    1 review

    Dined on December 31, 2022

    overall2food3service2ambience3

    not worth the price and time it takes to get bad food.

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