Had a great experience dining here. The food was amazing and the drinks were too. The staff was very nice and professional. Would definitely come again!

We had dinner with my nephew, wife, and their toddler. The baby was getting tired and irritable. We asked our wonderful waiter if we could place our order to go since the baby was getting loud. Our waiter could not have been nicer or more accommodating. Our to go order was ready in about 10 minutes and we were on our way. By the way, our food was delicious.

Excellent service and tasty food.

Eagles concert at Minute Maid. Lively location.

Dinner before Eagles Concert at Minute Maid Park

We went to Grotto before a concert. The atmosphere when we walked in was very nice. The bar is large and awesome. The food and wait staff was very good. The menu offers smaller bites too so you can get a variety of things. Highly recommend!

Loved it can't wait to go back.

So I had brought my husband for his birthday. I had made a reservation and we showed up about 15 min early. I have to admit is was very busy due to nearby concert; however most were leaving at the time we arrived. After 30 min of waiting, I inquired why we weren’t seated yet and the hostess said it was because they had to turn over the tables but I pointed out there were several tables open and prepped. She just provided the rudest antagonistic comment and told me to go ahead and bring my party next to the host stand as she would seat us next. We waited another 8 minutes and she ventured to seat us at a table that was not ready (clean plates were on the seat) and just rolled her eyes and put the plates on the seat of another table that could’ve been used instead. Also, did not mention that they seated 2 parties that did not have reservations before us. Our waiter was very nice and attended to us quickly.

Honestly, for the price at the place, you’d expect much better. I won’t be going back to that location because of the poor hostess service. I really don’t believe that I should reward them with my business after that experience.

We ate here before our concert. We had reservations however we still had to wait 15 minutes to be seated. We were happy after ordering our food didn't take too long to come out. Food presentation was excellent and food was perfect temperature and delicious!

Fantastic food and fun atmosphere. A little loud for me, but we had a great time.

This is my second pre-Houston Ballet trip to Grotto. The food was fantastic and service was great - I was told an incorrect special and when it showed up, it had a food I could not eat, but they quickly remedied the situation. The only negative is that it is INCREDIBLY noisy in there - I was with my parents and we sometimes had to yell at each other even though we were at a smaller table. It might be good if they turned down the music when they are crowded, as the loud music only made things worse.

Dining before an event upstairs at GRB. Service......miserable. Had to find another waitress to find our waiter. She was great and stepped in, and started to take orders, then he stopped his conversation at the bar, and ran over to get our orders.....an example of the service.

Food...overcooked vegetables, entrees fine, but not great flavor. Grotto other location head and tales above this noisy, poor service replica of the original.

I'll find other options next time I dine before I go to the GRB.

Straw and hay was good.

First time eating there. The pizza, appetizers, pasta and beer list were great. Great service. Definitely going back on next trip.

The food was top notch!! The service was wonderful!! Alfred did an awesome job!! Will definitely come back and recommend this restaurant!!

It was my birthday dinner

Outstanding service and food. Loved it!

The service and food were great. The noise level was really high because there were several large groups but our table was great.

Everything was wonderful! We were impressed from the drinks to the actual entrees and our server was awesome!

Our business group of eight convening from all over the country enjoyed every dish they were served. Service was very accommodating. Food was great!

My wife and I really enjoyed our dinner here. The food was very good. And the service was outstanding.

I made a reservation at 645 on Wednesday night and wasn’t seated until 730. No drinks brought to the table so we had to order at the bar. Food quality poor. Very disappointing because I had been there before and really enjoyed Grotto.

Awful service, unfriendly host staff, poorly run restaurant. Was trying to have a meal before a show and made a reservation for 6:45. We didn't receive our table until 7:35. The host staff couldn't offer any type of an update for us. Every time I would check in, the hostess made me feel like I was inconveniencing her. When we were finally sat, the server took forever to come to our table so we decided to leave since we had a show to catch. As we were leaving, multiple tables told us it was a good idea. I totally understand when a restaurant is busy, but don't act like I'm inconveniencing you and try to at least provide somewhat of a solution.

The food was great but the service was horrible. But I will go back. We booked a 6:30 reservation before a concert at Toyota Center. You'd of thought the manager would staff up for special events since there are 2 huge hotels and a number of businesses nearby. We were seated on time but took us 30 minutes to get our first drink, and our appetizer arrived after our meal. I was told this wasn't typical and the manager did apologize and comp our appetizer. I also saw him waiting tables so something must have happened. The table next to us also had a reservation but got seated 30 minutes late, so go earlier than your reservation time and order your first drink at the bar since it gets backed up. P.S. There appeared to be a large happy hour scene and they also had a business group in the back room.

This was my family's first time in downtown Houston and I'm so glad we got a reservation for The Grotto before the Justin Timberlake concert. Our service and food was excellent. We will definitely go back next time we are in town.

Graduation

Food was good and was able to get in an out within an hour for lunch. Will go back for dinner in the near future

Excellent food & service every time!

The food was absolutely delicious and had a variety in the menu! We had the chicken scallopini which was amazing! Our waiter was very friendly and professional.

Excellent restaurant downtown. Great service and ambience

Second time here and it is still great. Food and dessert are really good but also the cheese bread before the meal is awesome.

From the flavorful food to great service. Worth the price 👍

I've been to this location a few times and the experience is always amazing. The energy, the food no matter if you are eating small plates to cheese boards all the way to my favorite which is the Veal Chop is phenomenal.

Our waiter was so nice. Good food. The cutlet was a bit spicy. The pescatore (sp) was a tad spicy... salmon was awesome and orzo was awesome. Hours later Served my parents water while I got car out of garage after game.. very nice. Wished there would have been valet on duty on mother’s day. We will return! Liked it! Convenient location!

Wish downtown had the same menu as Galleria. Many of my favorites were missing. Though good, might not be my go to place like Galleria

Mother’s Day celebration

We sat outside to eat. The service was great like it always is. The food is incredible. The taste is always good & presentation is beautiful.

Food was amazing, but they water down the wine. I was surprised to see my obsessed favourite wine on the menu, one that I’ve noted to many people the taste and colour of, but this version of it was completely watered down.

Free cake!,,

Always seems a touch chaotic. Food is good, but overpriced. I MUCH prefer the Grotto location in the woodlands. They have the same name, and that’s it. Very very different restaurants, otherwise.