Staff where slow waited an hour to get drinks. Food was quick but still have to wait for service for another round of drinks when there seemed to be plenty of staff available but never asked if we where ok or needed anymore drinks

Lovely afternoon tea for two, was so filling that we brought home the cake. Great value for money

the food is excellant and good value for money and service did not take too long considering the amount of people that were there.

Good system for getting our table. Pleasant staff. Like the way Greendale have adapted to accommodate eating outside and making people feel safe. Food good.

Please hold the glasses lower down.
Awesome affordable treat. Will be back very soon

We live locally and are regular visitors to the shop/cafe. Always great food and the location is perfect.

Food is great and serive is good seeing how busy they get

Had a lovely morning in the cafe. I feel the service could be a little friendlier and food delivered a bit faster but I appreciate it is a busy and difficult time. The only thing letting it down for us was the manor of some of the staff, which again we noticed this in the farm shop on the til also. We will visit again and hope that was just a one off as I appreciate everyone has “off” days especially in covid times!

From booking online to sitting an d enjoying a lovely lunch, everything was so easy. Thank~you

Marvellous Sunday breakfast! Good quality food and nice ambience

Great food.
Setting is perfect
Love visiting Greendale.

Wonderful atmosphere, nice and warm with all the heaters.

Great food, great service & nice warm heaters! We will be back :-)

Another great visit to Greendale- good value, quality food and exemplary service in a great outdoor area which is well heated and organised

We’ve given 5 star reviews for here before, but this time was disappointing. We brought friends and have raved about it to them. Our mains were all good and the senior waitress was really good at looking after us. However once she went off duty the young girls were just stood around chatting. We ordered desserts and 40 mins after placing our order, the waitress came along and said they were out of 2 of our choices. 40 mins?! Why it took that long to realise. Anyway we were pretty hacked off when one of the staff said we had gone over our allocated time on the table. If we’d been served quicker then we would’ve been gone in plenty of time.

We had prebooked a table, due to current restrictions and wanting to be under cover. We arrived at the cafe at exactly the time the table was booked for a spoke to a member of staff who advised they would go and check the table. We were left standing outside the cafe for 10 minutes waiting for them to 'find' a table. When we sat down at the table it clearly hadn't been wiped or cleaned as there were crumbs over the table. Initial service was good, and waitress polite. When the food was brought out (taking around 25 mins, despite the fact it was cake and a hot drink) it was initially taken to the wrong table, but when it finally arrived it was tasty, and clearly of very good quality.
Food tasty and atmosphere nice, just a shame about the initial experience. I was made to feel almost guilty about turning up for my booked table, and despite the current pandemic we are in the table almost certainly hadn't been cleaned.

Staff were lovely but waited an hour for a drink, ordered and paid and were told 20 mins after they ran out of things we ordered.

Fantastic food and our waiter, Mete was so attentive and friendly. Will definitely come again!

Really Enjoyed the food, service needs improvement as we had to chase our drinks order and ask for condiments, cutlery, our table to be cleared and the dessert menu.

Always a fabulous experience. Food was fantastic and service efficient and friendly. Thank you

Food was delicious, it was a bit windy and rainy but that couldn't be helped! The gluten free toastie I had was lovely, a decent size considering it was gluten free!

As always service and food was fantastic. The weather was rubbish but the outside area very well done and protected and heaters very appreciated too.

Would have been nice to have been acknowledged by all the staff members walking past before finally being seated.

Excellent food with very good and friendly service.

Good service and great food. Leave room for pudding/cake!

Warm , even though cold outside. Impeccable staff, my dog very welcome, food tasty. Overall enjoyable. Will recommend

Staff working incredibly hard under a lot of pressure! An extra till at the food area would help!!

Was a good experience, the only thing was when I wanted to order more tea/ coffee I asked a few of the waiting staff on a couple of occasions and they told me they were unable to help because they didn’t have a tablet and then walked away without coming back or asking someone to help with our order. Other than that a great service

Lovely food. Friendly staff great to be out. We will be back!

Excellent service. Efficient, personable and friendly.

Good classic food in relaxed family atmosphere with sunset being an added bonus

Nice day out in this beautiful location, me and my partner had a nice meal, absolutely recommend the rump steak!

Went for breakfast again.
Always good quality and reasonable value.
Staff always friendly and helpful.

Great food, friendly staff. Only reason its not a 5 is that there was very noisy road surfacing work going on at the entrance.

I'll be back though because the food was great!

We have found Greendales meals very good and the customer service good too. Would recommend this place to friends and families.

I think you need to put a larger on that is not so strong like foster chilled you would sale more have a word with Matthew

Not accommodating for children with allergies, very slow service, poor communication

Unfortunately this 2nd visit in 10 days was not pleasant.
Table booked for 3. 15 for 6
Been seated over 25 mins and no one had taken our drinks order let alone food.
Despite it nearly being 4pm (15.55) by the time our order was taken, we couldn't order from the evening menu (3 of our party wanted grilled fish),
We ordered muscles for 3 as a starter... Meaning one bowl and three lots of bread and butter. (We were not advised this wasn't available on the lunch menu at this time)
My daughter ordered the steak baguette medium rare, I noticed it came with fried onions so ordered fried onions to go with my Rump Steak.
Drinks arrived but the waiting staff was obviously unfamiliar with the drinks or serving etiquette.
The food arrived. 3x Fish and chips were fine but when my daughters baguette arrived it was medium to well done and with a portion of onion rings and no fried onions - my daughter does not eat onion rings.
My steak arrived with a bowl of fried onions that the new waiting staff told us were to go with the baguette. We advised they had been ordered to go with the rump steak, the baguette was overcooked and to be returned so the fried onions could be sorted for the new dish.
Some time later my daughters dish was returned. Steak cooked well but no salad at all, no mayo, the onions were barely shown the pan and were predominantly raw.
For reasons I am unwilling to go into online, my daughter was left very distressed and what was meant as a celebratory meal (as indicated on the booking) ended up unpleasant and awkward.
The ongoing building works did nothing to add to the ambience and the intermittent background music just added to the chaotic nature of the event.
I would recommend Greendale Cafe but with the caveat of my recent visit.

The music was a little loud at 4.00 in the afternoon, maybe softer music for this time of day

Had to wait for our table to be seated and then waited 35 minutes for drinks and 40 for our food. Very disappointed this time . Had to ask for our order to be taken because no-one had been for 20 minutes