Granite City Food & Brewery - Eagan

Commentaires sur le restaurant Granite City Food & Brewery - Eagan de personnes qui y ont mangé. Selon des cotes récentes.

1. S

   Steven

   Minneapolis23 commentaires

   3.0

   Y est allé il y a 5 jours

   1. Cote globale 3
   2. Nourriture 2
   3. Service 5
   4. Ambiance 3

   We used to eat her a least once a week. But we noticed two years ago the quality of the food and restaurant were going down hill. We decided to try it again and see if things had gotten better. Sadly it was worse. The Idaho Nachos were overcooked, hard and crunchy. They should be soft like French fries. We complained and basically it was oh well. The entrees themselves were good but nothing spectacular. For the prices they are now charging I expect a little more Wow. And the condition of the restaurant? First thing you notice is paint peeling off the entrance door. Booths had ripped material and they were very hard. We had asked for a specific booth as we had a larger party and a disabled person. Half the restaurant was empty and I made this reservation a few days ahead of time. When we arrived they had given it to another party even though there were other booths available for the number of people in their party. We were placed at a smaller booth and crammed very close together. The best part of this whole experience was our server. She was amazing. She was engaging, attentive, friendly and funny. She even brought out a special birthday treat for our son at the end. Bravo to her. We will not go back as I don’t see anything changing anytime soon. Too bad. This used to be a go to place in Eagan.
   

   Granite City Food & Brewery - EaganA répondu il y a 2 jours

   Hi Steven, Thank you for sharing your feedback about your recent visit to Granite City Brewery. We're sorry to hear that the quality of the food and the condition of the restaurant did not meet your expectations, and we appreciate your comments about the service. Your insights are important to us, and we will take action to look into these issues. We're glad to hear that your server made a positive impact, and we hope to have the opportunity to improve your experience in the future.
   

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2. N

   Nick

   Washington DC1 commentaire

   3.0

   Y est allé il y a 6 jours

   1. Cote globale 3
   2. Nourriture 2
   3. Service 5
   4. Ambiance 3

   The food was mediocre as nothing really stood out. d Definitely don’t upgrade to the waffle fries as they came out more like potato chips than fries.
   

   Granite City Food & Brewery - EaganA répondu il y a 5 jours

   Hi Nick, Thank you for your feedback regarding your recent visit to Granite City Brewery. We're sorry to hear that the food did not meet your expectations and that the waffle fries were not what you anticipated. Your comments are valuable to us, and we will take action to look into these issues to improve our offerings. We appreciate you sharing your experience and hope to have the opportunity to serve you better in the future.
   

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3. C

   Clinton

   Unspecified1 commentaire

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The Easter Brunch was excellent!! Every dish was delicious and the service was great!
   

   Granite City Food & Brewery - EaganA répondu le 21 avril 2025

   Thank you, Clinton, for your fantastic review! We're delighted to hear that you enjoyed the Easter Brunch at Granite City Brewery and found every dish delicious, along with great service. Your feedback is greatly appreciated and inspires our team to keep delivering outstanding experiences. We look forward to welcoming you back for more delicious meals!
   

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4. J

   Jake

   Minneapolis4 commentaires

   2.0

   Y est allé le 20 avril 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 2
   4. Ambiance 2

   My family of 9 visited for Easter Sunday brunch (buffet) and was disappointed in many things. First the server only took our plates and brought drinks yet there was a mandatory 20% tip added to the bill. I understand servers need to make money, but I asked for some butter and was told that it's up there at the buffet table. Second the aisles and walking space was very tight. The chair backs were very close and you had to squeeze through to get to and from the tables. Third the food was OK. They had a reasonable choice and an omelet station too. They advertised that they offered Eggs Benedict and when I asked the server they said it's at the omelet station. When I went to the omelet station they said they are no longer doing Eggs Benedict (we had an 11:30 reservation and it was around noon when I asked.) The cost was inflated $11.00 to $35.00 from their normal $24.00. I have been to this buffet in the past and have always enjoyed thier food, service and atmosphere at the Eagan location, but this will likely be the last time I go to their buffet. Thanks for reading and I hope your experience is better than mine. Enjoy life! JM
   

   Granite City Food & Brewery - EaganA répondu le 21 avril 2025

   Hi Jake, Thank you for sharing your experience at Granite City Brewery. We're truly sorry to hear that your Easter brunch did not meet your expectations, particularly regarding the service and food availability. Your feedback about the tight seating and the Eggs Benedict situation is valuable, and we will look into these matters with our team. We appreciate your input and hope you might consider giving us another chance in the future. Thank you for your feedback.
   

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5. J

   Judy VIP

   Minneapolis14 commentaires

   5.0

   Y est allé le 10 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our neighborhood group of seven people had a great time at Granite City last night. We all ordered the two for $25 or 2 for $35 special. It was an appetizer or soup and two dinners from a special menu. I had the Spicy Chicken Sandwich, green beans instead of fries and Cheesy Chicken Tortilla Soup. It was delicious! All of our group enjoyed their meals! Our server was Daeja and she was very friendly and did an excellent job with drinks and checking in on us.
   

   Granite City Food & Brewery - EaganA répondu le 11 avril 2025

   Thank you, Judy, for your wonderful review! We're thrilled to hear that you and your group had a great time at Granite City Brewery and enjoyed the two for $25 or $35 special. It's fantastic to know that your Spicy Chicken Sandwich and Cheesy Chicken Tortilla Soup were delicious, and that Daeja provided excellent service. Your feedback is truly appreciated, and we will share it with our team. We look forward to welcoming you back for another great experience soon!
   

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6. R

   Ricki

   Minneapolis3 commentaires

   5.0

   Y est allé le 30 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   We love Granite City! Another fantastic brunch with made to order omelets, perfectly cooked prime rib, scrumptious French toast bar, and all the customary fixings. The cinnamon rolls were a little too dry, made us long for those GC used to serve a decade ago. That said, they’re still better than other restaurants at the same price point. The staff is amicable, I’d even say the back of the house staff was friendlier and engaging as the chefs round chat with us as they brought out more food to the buffet, and the gentleman that made my omelette had a contagious smile.
   

   Granite City Food & Brewery - EaganA répondu le 31 mars 2025

   Thank you, Ricki, for your wonderful review! We're thrilled to hear you enjoyed the brunch at Granite City Brewery, especially the made-to-order omelets and prime rib. We appreciate your feedback about the cinnamon rolls and will certainly look into it. It's great to know our staff made a positive impact on your experience with their friendliness and engagement. Your kind words motivate our team to keep delivering excellent service. We look forward to welcoming you back for more fantastic meals!
   

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7. J

   Jason

   Minneapolis1 commentaire

   4.0

   Y est allé le 30 mars 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 2
   4. Ambiance 2

   Food was very good as always. Service was slow, drinks didn't come until halfway through the food. We went for the buffet, but half the time we had to wait for plates or food to be refilled. There were really busy and people were packed in, but the services was very understaffed.
   

   Granite City Food & Brewery - EaganA répondu le 31 mars 2025

   Jason, thank you for your review! We're pleased to hear that you enjoyed the food at Granite City Brewery. However, we apologize for the slow service and delays with drinks and food refills during your visit. We understand how important timely service is, especially during busy times. Your feedback is valuable, and our team will look into this to enhance the experience for our guests. We hope to see you again soon for an improved visit!
   

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8. J

   Josh

   Minneapolis9 commentaires

   4.0

   Y est allé le 23 mars 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Brunch @ $24. Sweet, savory stations. Made to order omelets and carving station as well.
   

   Granite City Food & Brewery - EaganA répondu le 25 mars 2025

   Josh, thank you for your review! We're pleased to hear that you enjoyed our brunch offerings at Granite City Brewery, including the sweet and savory stations and made-to-order omelets. Your feedback is important to us, and we appreciate you taking the time to share your experience. If there's anything specific you'd like us to know or discuss, please feel free to reach out. We look forward to welcoming you back for another enjoyable visit!
   

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9. C

   Casey

   Minneapolis1 commentaire

   5.0

   Y est allé le 16 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   I absolutely love this place there has not been one thing that I’ve tried so far that I have not loved. A very large party came in that delayed our food and they were overly apologetic and accommodating. That level of customer service is so refreshing.
   

   Granite City Food & Brewery - EaganA répondu le 17 mars 2025

   Thank you, Casey, for your amazing review! We're thrilled to hear that you love Granite City Brewery and that our team provided you with excellent customer service, even during a busy time. Your feedback about our accommodating staff is greatly appreciated, and we will share your kind words with the team. We look forward to welcoming you back for more great experiences!
   

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10. DW

    DuaneW

    Minneapolis2 commentaires

    4.0

    Y est allé le 16 mars 2025

    1. Cote globale 4
    2. Nourriture 4
    3. Service 4
    4. Ambiance 4

    The biscuits and gravy were excessively salty. The Omelettes were delicious but I missed the eggs Benedict were sorely missed.
    

    Granite City Food & Brewery - EaganA répondu le 16 mars 2025

    DuaneW, thank you for your feedback regarding your visit to Granite City Brewery. We're glad to hear you enjoyed the omelettes! However, we apologize for the excessive saltiness of the biscuits and the absence of eggs Benedict. Your comments are valuable to us, and we will look into these issues to improve our offerings. We appreciate you taking the time to share your experience and hope to see you again soon for a better visit!
    

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