Gold Bison Grill

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1. OT

   OpenTable Diner

   South Dakota

   2 reviews

   2.0

   2 reviews

   Dined on December 24, 2022

   overall2food2service4ambience3

   Prime rib was tough and overdone. Drink prices are INSANE. Rest of the meals were cold or lukewarm. Very expensive crappy meals.

   Report
2. WB

   WhitneyB

   1 review

   5.0

   1 review

   Dined on November 24, 2022

   overall5food5service5ambience5

   Everything was absolutely perfect! Staff is outstanding. This is a must for locals and tourists

   Gold Bison GrillResponded on November 26, 2022We appreciate the positive review. Our Chefs, Servers, Buffet Attendants and Hosts all work very hard to give such an experience. We will definitely share this with them. We hope to see you again!

   Report
3. BG

   BrendaG

   1 review

   5.0

   1 review

   Dined on November 24, 2022

   overall5food5service5ambience5

   IT IS JUST A FABULOUS BUFFET EVERY TIME WE VIVIST!!

   Gold Bison GrillResponded on November 26, 2022Thank you for your review. We strive to provide the best experience with ambiance, food and service. We are very happy to see that you had a very positive experience. Hope to see you next time!

   Report
4. BB

   BobB

   1 review

   2.0

   1 review

   Dined on November 24, 2022

   overall2food2service3ambience4

   We didn't want to be seated in the ballroom right by the kitchen door where the staff keeps going in and out, but the person who led us to our table wasn't responsive to our dislike for the seating. The room temperature wasn't very comfortable either. It was cold enough that my wife had to put on her coat for the entire meal. My first helping, the turkey wasn't anywhere even near hot, the sage stuffing was cold, and the string bean casserole was just luke warm. Only the mashed potatoes were hot. Wife's meal too. Second helping, almost the same except this time the the turkey was hot. Very disappointing. We've been there before for the holiday buffet and it was much better. Sorry, but you didn't hit the bar this time.

   Gold Bison GrillResponded on November 26, 2022Thank you for the review. We definitely appreciate your circumstances, and we are sorry we did not deliver an experience that met your expectations. We strive and work really hard to deliver an exceptional experience for our guests. Thank you for letting us know as this gives us the feedback we need to coach and train our staff even further. We hope to see you again so that we can have another opportunity to make this up to you.

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5. OT

   OpenTable Diner

   Atlanta

   1 review

   2.0

   1 review

   Dined on July 9, 2022

   overall2food2service3ambience1

   Hotel lobby dining is fair at best.

   Report
6. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on June 27, 2022

   overall1food1service2ambience2

   Raw steak was ordered medium. Asparagus was burnt.

   Report
7. CB

   CliffB

   1 review

   4.0

   1 review

   Dined on May 8, 2022

   overall4food4service4ambience4

   Everything was pretty nice, food was good. Beef seemed a little dry and overcooked but still good. It would be nice to have a coffee pot at your table. We enjoy a good hot cup of coffee and with small cups it seems that by the time we got back to the table the coffee was almost cold again! ha Waitress did a pretty good job. All in all we enjoyed it! Thank you

   Report
8. SJ

   SodakJared

   South Dakota

   1 review

   3.0

   1 review

   Dined on March 10, 2022

   overall3food4service2ambience5

   Our meal was very slow, and we got several different things wrong. But, the waitress was kind and helped make it right. We waited over a half hour for our drinks alone. Which was a bummer because we were headed to an event. I am sure the restaurant is short staffed, but we can an hour and a half before our event started, had reservations, and were still late and rushed to get out.

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9. M

   Morgan

   South Dakota

   1 review

   3.0

   1 review

   Dined on March 5, 2022

   overall3food3service3ambience3

   Can't give any better or any worse. We weren't seated. Our Open Table reservation wasn't honored. They were under staffed and couldn't handle it. They were pleasant, and I understand nobody is working for crackers. Looked nice though.

   Report
10. PD

    PamelaD

    Minneapolis

    8 reviews

    5.0

    8 reviews

    Dined on February 15, 2022

    overall5food5service5ambience5

    Went here for Valentines Day ❤️ Food & service were great. The restaurant wasn’t crowded, so it made it even more enjoyable Try the Lavender Lemon Drop 🍸 This restaurant is located in the Holiday Inn Hotel (which is getting an outdoor renovation), don’t let that deter you from going there.

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11. VT

    ValentinesTreat

    Denver

    1 review

    3.0

    1 review

    Dined on February 15, 2022

    overall3food5service1ambience4

    We had an unfortunately poor experience with service. I ordered a fillet and my partner ordered pasta. When we received our meal, I received a steak and she received pasta. When we started eating it, we realized that the steak was wrong and the pasta was not what she ordered. When we told our server that our food wasn’t what we ordered, he said we accidentally received the food that was intended for the people sitting beside us and asked us if we would keep the food. The pasta was too spicy for my partner and we said we would like to have the food we ordered. He then went to the people sitting beside us and told them what happened and asked them if they would be ok having the food we ordered. They declined the offer. Service wasn’t very friendly and not very organized. It also took a long time to get our drinks. The food we ordered was excellent and we would go back because of how great the food was, just had an unfortunate experience with service.

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12. OT

    OpenTable Diner

    South Dakota

    1 review

    4.0

    1 review

    Dined on February 13, 2022

    overall4food4service3ambience5

    Very odd that we had to get our drinks from the bar ourselves!!

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13. RC

    RCLocal

    1 review

    3.0

    1 review

    Dined on January 16, 2022

    overall3food3service5ambience4

    Interesting ideas with okay execution. Spendy. Good lime crema on a somewhat blah fish. Tender ribs with a lackluster mango sauce. Creme brulee had a height/depth ratio problem that overshadowed its other problems...

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14. OT

    OpenTable Diner

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on January 12, 2022

    overall5food5service5ambience5

    Always good.

    Report
15. J

    Joni

    1 review

    5.0

    1 review

    Dined on January 11, 2022

    overall5food5service5ambience5

    We decided to try the Gold Bison Grill for restaurant week..and we were so glad we did! The Walleye was absolutely fabulous..Rainey was a wonderful server, very attentive and if she didn’t know an answer to one of our many questions, she would find out and get right back to us..a definite return us coming!

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16. J

    Justin

    1 review

    5.0

    1 review

    Dined on January 8, 2022

    overall5food4service5ambience5

    Restaurant week menu was phenomenal. Walleye was amazing and the ribs were excellent as well. Also had steaks at our table which were good. Service was excellent. It's not easy to find until you realize it's in the Holiday Inn lobby.

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17. k

    katierose

    South Dakota

    21 reviews

    vip
    5.0

    21 reviews

    Dined on January 8, 2022

    overall5food5service5ambience5

    We went to Gold Bison for restaurant week. Loved the choice of menu, the food was excellent, service was great. We really enjoyed the experience.

    Report
18. A

    Ashley

    1 review

    4.0

    1 review

    Dined on November 25, 2021

    overall4food4service4ambience5

    We had the thanksgiving buffet - it was lovely and the food was delicious. Staff were very attentive and you didn’t feel neglected even though they were extremely busy with number of holiday diners.

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19. AO

    AngieO

    Minneapolis

    1 review

    3.0

    1 review

    Dined on October 23, 2021

    overall3food4service3ambience3

    Last minute decision. Rapid City was insanely busy, made this last minute decision. Covid and overrun with events certainly affected the experience. Food was good, and fast. Service was very distracted. We were asked questions throughout, whatever we answered, we received the opposite. Giving them a break on that, the overall experience was good.

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20. j

    johnd

    Orange County

    13 reviews

    vip
    1.0

    13 reviews

    Dined on July 5, 2021

    overall1food1service1ambience1

    Couldn’t eat in the dining g room, all rebels in the bar cluttered with dirty dishes , had to go to the bar for drinks. Very understaffed, service was terrible. Pic is the table next to us during most of our meal.

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21. E

    Edwards

    Atlanta

    2 reviews

    vip
    1.0

    2 reviews

    Dined on June 19, 2021

    overall1food2service1ambience4

    Only 6 people in the restaurant. Half of the orders came out Luke warm at best after waiting 35 minutes for our food to arrive at table. The steak was cooked medium rare as ordered but was very creepy and cold when it arrived. I would go to McDonald’s before eating here again

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22. OT

    OpenTable Diner

    South Dakota

    1 review

    5.0

    1 review

    Dined on April 4, 2021

    overall5food5service5ambience5

    Easter Brunch

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23. OT

    OpenTable Diner

    Denver

    1 review

    2.0

    1 review

    Dined on April 4, 2021

    overall2food2service4ambience3

    The cost vs the amount of options was very poor in comparison to past experiences. Some of the food was good, but overall the price paid far exceeded its worth. Very disappointed for out Easter brunch.

    Report
24. C

    Charles

    Phoenix

    13 reviews

    vip
    3.0

    13 reviews

    Dined on October 4, 2020

    overall3food3service3ambience2

    Just OK restaurant. Next time in Rapid City, would likely not go back. No one else there. Service and food just OK. A lot of the menu items were not available. Pretending to be more upscale. No outside sign. It is inside the Holiday Inn hotel. There are better choices for restaurants.

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25. OT

    OpenTable Diner

    Little Rock

    3 reviews

    vip
    1.0

    3 reviews

    Dined on September 13, 2020

    overall1food1service1ambience4

    The server was very rude throughout the whole dinner. They were obviously very under staffed. We were handed a menu of items they were out of. Which uncles about 15 items. The “vegetables” that came with my overcooked salmon were 2 pieces of asparagus. The potatoes must have been cooked the day before and reheated. Overall terrible experience.

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26. j

    jacs55

    San Antonio

    26 reviews

    vip
    3.0

    26 reviews

    Dined on September 4, 2020

    overall3food4service4ambience2

    Our waiter was excellent. Unfortunately they were out of most of the entrées; and Soups of the Day; and many sides. That said, the food they were able to prepare and serve was cooked nicely and flavorful.

    Report
27. 5

    5avesisters

    Seattle

    25 reviews

    3.0

    25 reviews

    Dined on July 27, 2020

    overall3food2service3ambience2

    First we didn’t realize this was in a hotel, should have read a bit more. Place was packed and there was only one server( he was amazing). They had a laminated list of things they were out of, mashed potatoes was on the list????? Food was below average. Very disappointed!

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28. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on February 15, 2020

    overall4food5service4ambience4

    Valentine day had a very nice meal and everyone was very friendly

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29. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on November 28, 2019

    overall3food3service4ambience3

    Service was excellent. Even when we were not expecting one, someone would smile and wish us a good day or happy Thanksgiving. Our tables were routinely cleaned and drinks were always offered. We did not lack service. We were seated almost immediately and had access to the extensive buffet line. The food was not worth the $20-25.00 price tag. The ham was salty, the prime rib tough and once cooled tasted greasy, and the turkey very dry. The salads and side dishes were adequate. The mashed potatoes and candied yams were good. Butternut squash soup was better than Wolfgang Puck! Desserts were delicious I’m pleased I didn’t have to cook and wash dishes. We were looking forward to a better experience.

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30. KO

    KevinO

    1 review

    4.0

    1 review

    Dined on November 28, 2019

    overall4food5service5ambience4

    Hotel needs to put a windbreak at the front door. Cold winds blast into the lobby and dining area.

    Report
31. TT

    TimT

    South Dakota

    1 review

    3.0

    1 review

    Dined on November 28, 2019

    overall3food3service5ambience5

    All of the food on my plate was cold by the time I got back to my table.

    Report
32. M

    Mrkb

    New Mexico

    1 review

    5.0

    1 review

    Dined on November 28, 2019

    overall5food4service5ambience5

    Wonderful staff, highly organized. Great food and amazing music!

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33. JL

    JimL

    1 review

    5.0

    1 review

    Dined on November 28, 2019

    overall5food5service5ambience5

    We ha e enjoyed many visits to the Gold Bison Grill. The holiday buffets are always amazing, and the staff is so friendly. It’s a little more expensive than average for our area, but worth it!

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34. JB

    JacquelynB

    1 review

    4.0

    1 review

    Dined on October 6, 2019

    overall4food5service4ambience5

    Great food, great selections too. The staff was a bit inattentive but quick to fix anything brought to their attention. The waitress never took our drink order but it wasn't a big deal. If we had really wanted something other than the coffee at the table, we would have been taken care of though. It's a good price for what you get and the menu changes weekly so there's always something new to try.

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35. OT

    OpenTable Diner

    Las Vegas

    6 reviews

    3.0

    6 reviews

    Dined on September 13, 2019

    overall3food4service1ambience4

    I made reservations at 6:00 on Open Table to eat a nice dinner here before the Bob Seger concert. It was a surprise for my sister for her birthday! Because I’ve had trouble with reservations at The Grille before, I even called the restaurant to confirm and they said, yes, we have you down for table of 4 at 6:00! When we got there at 5:55, we were not greeted and staff was acting like they were annoyed there was a crowd. When we finally were greeted, I said we had reservations at 6:00. The girl looked at the list for my name and after she found it, she told us it would be at least an hour wait! I asked how this worked when I had a reservation. She said that we shouldn’t have been able to get a reservation on a concert night and it was waitlist only. Either make reservations or don’t... it’s a little late to go eat somewhere else and get back for 7:30 concert. This is such a nice restaurant, with a great menu and ambiance. They need to greet people as if they want us there and also, reservations on a special event night would clear up confusion for patrons and staff on how busy it’s going to be.

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36. AS

    AndreaS

    Orlando

    16 reviews

    vip
    4.0

    16 reviews

    Dined on June 7, 2019

    overall4food4service4ambience3

    Its the best of what is available close by - very busy - wines not very good - but good food and friendly staff

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37. OT

    OpenTable Diner

    Philadelphia

    5 reviews

    1.0

    5 reviews

    Dined on June 2, 2019

    overall1food2service3ambience1

    Chislic was shoe leather... wine by the glass was turned... salmon was alright but somewhat boring especially for the price... was in the lobby of the Holiday Inn with an indoor pool... overwhelming odor of Chlorine... server asked if everything was ok 7x in 15mins... made me question if maybe it should not have been... avoid unless you are staying there and don’t feel like driving

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38. KP

    KimP

    Denver

    3 reviews

    2.0

    3 reviews

    Dined on May 12, 2019

    overall2food2service1ambience1

    French Dip dish had crunchy, overcooked meat. Butterscotch pudding tasted like a vanilla pudding with the pudding smothered in whipped cream which constituted the majority of the dessert. There was only one other table of guests but it took forever for the waitress to visit our table to ask if all was okay, to fill water glasses, and to bring the check. The experience was a dud overall.

    Report
39. CY

    CYNTHIAM

    1 review

    5.0

    1 review

    Dined on May 12, 2019

    overall5food5service5ambience5

    What a grand way to celebrate Mother's Day! Every food item on the buffet was perfectly prepared and tasty. Pasta bar, a kids buffet complete with frost their own cookie station, omelets made fresh, desserts that must have been made in heaven, rolls of every kind, and muffins are just a few items. There was no ordinary foods everything was "over the top". Not just Biscuits and Sausage Gravy, they served Biscuits and Chorizo gravy! The perfect mimosa was made. Our server was the best- friendly, helpful, and an eye for details. I know where I'm going for Mother's Day 2020.

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40. MM

    MaryM

    1 review

    5.0

    1 review

    Dined on May 5, 2019

    overall5food5service5ambience5

    We had a party of 12 people and everything was wonderful. Food was fantastic and the people were very friendly.

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