Glo Restaurant + Lounge
Birthday was amazingly
I always do! I have taken many friends and family members to Glo over the years and they have never disappointed.
The food was very good, but the steak was rather small considering the price
Thank you for the review Sonny. I am pleased to hear the food was enjoyed and I send my apologies in regards to the steak. We portion our servings by the ounce - so perhaps it was the particular cut you received or due to the cooking on the grill.
Service was poor, delay in initial service, one guest had a severe allergy and message was not passed to the kitchen. I requested a table with a view in advance was given table by window, with plants covering up the view of junk pile. Food was so-so. Not worth the $
Nadia, I am sorry to hear that we failed to meet your requests and service was not to the standards we uphold our team to. I will take this feedback and ensure our colleagues are coached and trained were necessary. Morgan Hass Guest Services Manager
The food was really good. We wish the portion size was a little bigger for the price. The overall dining experience was good.
Thank you for taking the time to review us. We certainly will take this feedback seriously and look into our portion vs. cost for our guests. Hope to see you again soon Morgan Hass Guest Services Manager
We had an excellent dinner and round of drinks. A perfect spot to reconnect with an old friend. Thank you for the patient, friendly service.
Thank you for taking the time to review us. We sincerely appreciate your feedback and look forward to your next visit. Morgan Hass Guest Services Manager
Had a nice dinner with my celiac daughter. We dont usually eat bread but love the GF Glo bread! Always good. We also enjoyed our entrees, a pasta dish and I had the Buddha bowl with tofu. Very good. Lemon meringue martini was top notch and daughter enjoyed her lime margarita. We shared the Creamsicle Creme Brulee...very good. Service was pretty good. Server was friendly and helpful. A little slow with the water refill but otherwise good. Glo has always been a good experience for us, particularly with my celiac daughter.
Thank you for taking the time to review us and leave your feedback! I am happy to hear that we were able to accommodate your daughter with a fan favourite app, as well as some enjoyable cocktails. We hope you can join us again soon, Morgan Hass Guest Services Manager
Our waitress Erika was fun and very helpful. She ensured that my wife's birthday dinner was perfect.
Erika certainly brings a lot of life to our business and we are fortunate to have her. Glad she made your dining experience more enjoyable. Morgan Hass Guest Services Manager
We were a party of 4. Arrived on time, greeted with a smile and were quickly taken to our table. Very pleasant young lady (Erika) was our server for the evening, she was always available if we wanted anything, checking that everything was to our liking. Our guests were from Scotland, they had travelled right across Canada and said this was one of the best restaurants they had visited.
Thank you for taking the time to review us and let us know about your recent experience. We are delighted to hear that we exceeded the expectations of you and your guests. Looking forward to having you join us again soon. Morgan Hass Guest Services Manager
The service could have been better. The food was good. Atmosphere was good. The view was fantastic. We didn't like that when we arrived they said they had already seated our reservation so there must have been a mixup, as a result we were able to be seated but had a time limit for another reservation at that table after us. Not sure why they would have seated someone else as us.... The server also was not super attentive. We would go again but would hope for better service and not time limit.
Hi Linds, Thank you for taking the time to review us! We sometimes get reservation name mixups - however I am happy that we were able to accommodate you promptly otherwise. The time restriction applies to almost all reservation so we can assure that everyone gets to enjoy their dining experience. If you would like to discuss further- please email me directly. We hope you can join us again soon! Morgan Hass Guest Services Manager
Our patient server, Kelsey, was very efficient, she became our photographer for our historical chaotic 5 Wilson Sibling Last Lunch Ever, Event. The food was brilliant, a few goodie take home containers, our 15 guests from 90 yrs old down to 46 yrs, ALL impressed with your view, parking a bit tricky for some, overall a 3 hour celebration, with my 77 yr old, wheelchair, Selkirk resident eldest brother, situation, fun, fun, fun. Thank you Dallas, and other staff supporting our joy.
My wife and I went for a Friday evening dinner and were pleasantly surprised. The service was spot on, the wait staff worked liked a well choreographed ballet! The ONLY complaint we have is that the sound travels and echos throughout making intimate conversations out of the question. But other than that, we loved and will come again.
We were 15-20 minutes early and were told our table wasn't ready please take a seat. After a few minutes we were told we could have a table but had to be out within 2 hours. The service was so slow I didn't know if we'd be out in time. We could have skipped dessert, but it was Mom's birthday so didn't want to do that. All in all it did not make me feel warm and welcomed.
Dear Kathryn C, We are sorry that your experience fell short of exceptional. We try to accommodate guests who show up early- however tables are time restricted for that exact reason. The table prior to you was probably in midst of finishing up service- hence being unable to seat early. The hostess team tried to get you sooner and the table that was available had a secondary seat. We are sorry you felt rushed and unwelcome and we will look into this for future time restraints. Morgan
Wonderful GF options, delicious food, great service and a beautiful location. It was a real treat!
Dear TracyH, Thank you for the review and we hope to see you again soon! Morgan Hass Guest Services Manager
Lovely meal with family visiting for first time.
Food great too.
Was a bit noisy due to birthday parties and couldn’t hear one another very well, but not enough to stop us enjoying ourselves.
Thank you for taking the time to review us. We appreciate your feedback and do sincerely apologize about the noise levels. Morgan Hass Guest Services Manager
Awesome all around
Thank you for the review. Hope you can join us again soon! Morgan Hass Guest Services Manager
Service was slow and the food was mediocre at best.
Great setting.Excellent,well-groomed and well dressed server who exuded class.Very much enjoyed taking our guests from Scotland.They were very impressed.
Dear GregO, Thank you for taking the time to review us and choosing our establishment to entertain your out of town guests. We hope to see you in the future. Tapadh leibh (Thank you in gaelic) Morgan Hass Guest Services Manager
Glo restaurant is a modern, vibrant place in a trendy area with condo developments in the Gorge part of Victoria. Water views are lovely and Glo has a nice patio on the water (not in use when we dined there due to rain). There are tropical plants on the patio. Our server was friendly and on-the-ball. For a Thursday night it was quite busy and fairly noisy. The menu is interesting and reasonable with choices for every palate. I had the Buddha Bowl with prawns and it was tasty but there was way too much sauce and it was spicier than I liked. Our server offered to bring me more rice to "soak up the sauce" which I accepted. It helped a lot but then it was too much food altogether. Anyway I would definitely return and probably choose a different menu item. It is a nice place to eat and I would recommend it.
Dear Kinn3, Thank you taking the time to review us based on your recent dining experience. I am sorry that our famous Buddha Bowl fell short of its usual "wow" factor and I have relayed this to our culinary team. We appreciate your feedback and will continue to work on the quality of this dish. We hope to see you again, Morgan Hass Guest Services Manager
Glo is one of our favourite restaurants in Victoria. As locals who live in Esquimalt, Glo is our "go to" place to eat or for a cocktail on the beautiful patio. When we have company in town, this is where we take them as the food and service is consistently great. We dinned there recently when we had friends here from Ontario. Everyone had a great time and really enjoyed the meal. Highly recommended.
Dear Sharon, We are glad we were able to host you and yours. We appreciate your loyalty to our establishment and look forward to hosting you in the nearby future. Morgan Hass Guest Services Manager
Nice, nothing exceptional
Great service, beautiful view and love the food.
We always enjoy our lunches and happy hrs here.
Thank you Jill and we hope to see you again soon! Nothing beats happy hour with a spritz and pizza! Morgan Hass Guest Services Manager
Beautiful venue,perfect lighting, amazing floral arrangements. Palm trees outside on the generous patio. Great service, many available servers and staff. Very busy and high energy, DJ working background music. I had the Buddha bowl with added prawns, lots of great veggies included, great flavors, generous portion. My table partner had the Beef Carpaccio, great presentation and delicious, and also the Tuna appie, again done right and more than enough to share. Reservations for sure, and try to pick a sunny day, we would have liked to enjoy the patio,it is right on the water.
Thank you for the amazing review. We love to hear about positive guest experiences and we hope you can join us for a cozy patio night with our heaters and blankets. Reservations are not required but often smart to secure something. Morgan Hass Guest Services Manager
Consistently great food, ambience, and service. This will continue to be our go-to place when we are out and about.
Thank you for the review Shelly! Hope you can join us again soon, Morgan Hass Guest Services Manager
Always great!!! Great time every time!!
It’s my regular place for a great meal.
Thank you so much for the review! Cannot wait to host you again. Morgan Hass Guest Services Manager
Love this place. Awesome view with excellent food selection. Never a bad dish.
Thanks for the review Don- hope to see you soon! Morgan Hass GS Manager
I made a reservation for my birthday and indicated such on the reservation. No acknowledgement was made. I ordered the steak and surf. The steak was tough and chewy even though I asked for it to be cooked rare. My partner was not impressed with their meal either. The waitress did not come by to ask how our meal was. Decent atmosphere. High end pub? A little like a Moxie's wanna be. Best to stick with drinks and appetizers, otherwise for the amount you spend, go somewhere with better food.
Dear Tina, I am so sorry to hear about your less than average experience as this is not the standard that we strive for and it disheartens me to hear of anything short of exceeding our guests expectations. We appreciate the feedback in regards to the steak complaint- so we can rectify with our suppliers as sometimes it is the cut of the beef and out of our control, sadly. I hope we can invite you back and change your mind. Morgan Hass GS Manager
Poor service was not a rating made lightly. While reception and seating hostess was lovely , the wait staff was not at all. I waited for 10 minutes after being seated to get a glass of water, waited a short time later to get drink and food order, waited over 45 minutes to get food ( my butter chicken had obviously spent most of that time under a warming light) and then waited so long for my check that I had to flag down another server. Never did see our original server after.
Dear Patricia, I am extremely sorry to hear about the wait times in regards to your dining experience. This is not the excellence we strive for. I am sorry that we did not provide you with our standard and I hope we can invite you back to regain your trust. Please email me so we can further discuss, if youd like. Morgan Hass Guest Services Manager
Nice, varied menu with yummy sounding items. Hard to choose. All meals at our table were very good.
Thank you for the wonderful review. We pride ourselves in having variety to cater to all taste buds, allergies and dietary restrictions. We hope you can join us again soon! Morgan Hass Guest Services Manager
Glo has very nice ambience. We sat on the patio and since it was breezy they brought blankets and turned on the heaters. We were toasty ybin no time. Menu is very interesting and prices appear to be the same for the evening as at lunch. Very pleasant exoerience
Thank you for the wonderful review. We are happy you were able to join us and hope that we can impress you again soon. Morgan GS Manager
Love this place! Especially outdoors. Best patio setting in the city, Glo has a great atmosphere, casual, classy & friendly.
Thanks for the review Wendy! Its extremely appreciated and we cannot wait to host you again in the near future. Morgan Hass Guest Services Manager
Excellent food, service and location, outside and in the shade.
Thanks for the review Bruce! We appreciate you taking the time to fill this out. We hope you can join us on our patio soon. Morgan Hass Guest Services Manager
The food was good - freshly prepared and delicious. While there are vegetarian entrees there is only one vegan entree - no choice and why not? A good chef shouldn't have to lean on cheese in everything. Glo should add a few more vegan choices - vegetarians will be happy because they can eat vegan food and vegans will be happy with more choice.
Thank you for the review Brian! We definitely will take this feedback into sincere consideration- however we are quite accommodating when it comes to modifying our dishes- whether its a salad with tofu protein or any of our many bowls with tofu. I am certainly glad you brought this to our attention! We hope to see you soon, Morgan Hass
Great location and great server.
Thank you for the review. We love hearing about positive guest experiences. Hope you can join us again soon Morgan Guest Services Manager
Patio dining for birthday party
Thanks for your review rating. We appreciate the support and loyalty to our brand. Hope you had a wonderful birthday with us. Morgan Hass Glo Restaurant and Lounge
Great food, great ambiance, lovely surroundings. Overall, the afternoon happy hour menu was great value and delicious.
Dear NiclasN, Thank you for taking the time to fill out a review. We appreciate the kind words and we have to agree in regards to the happy hour offerings. Hope to see you soon. Cheers, Morgan Guest Services Manager
We are regulars at the restaurant and like it very much. I try to vary menu choices and this time ordered Jerk Chicken. Flavors were good but the chicken and rice were very dry.
Dear Torben, Thank you for your feedback :) We appreciate your loyalty to our brand. Hope to see you again soon!
As always, my Buddha Bowl was outstanding. Our server on Saturday seemed a bit distracted - in the 2 1/2 hours we were there she came around twice for drink orders. Our water glasses were empty too. That's not our typical experience, but is the reason why I gave just three stars for service.
I am a huge fan of the buddha bowl- it's so filling and fresh. It is one of my go to favourites on our menu. I am very sorry to hear about the lack of attentiveness as this is not how we anticipate the needs of our guests or achieve going above and beyond for our guests. We appreciate your loyalty and I hope we can invite you back to regain your trust. The Glo Team
Everything was great.
We sincerely apologize. Sometimes these things fall out of our control with our fairly breezy guest experience that we offer and are extensive beverage selection. Thank you for bringing it to our attention so we can assure a fruitfly-less future. We hope to see you again soon The Glo Team